NHTSA ID Number: 10215376
Manufacturer Communication Number: CSR-541
Summary
Altec Industries, Inc. has received notification from Ford
Motor Company that a condition exists relating to motor vehicle safety, compliance, or emissions in a vehicle you possess that is equipped with Altec equipment. The windshield wipers arms on certain 2020 through 2022 model year Ford vehicles could break, fail to operate, and detach from the vehicle.
IMPORTANT SAFETY RECALL
This notice applies to your vehicle. Refer to the provided list.
NHTSA Safety, FMVSS Compliance, or Emissions Recall
Dear Altec Owner,
This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act and the Canada Motor Vehicle Safety Act.
Altec Industries, Inc. has received notification from an Original Equipment Manufacturer (OEM) that a condition exists relating to motor vehicle safety, compliance, or emissions in a vehicle you possess that is equipped with Altec equipment.
Refer to the attached documentation that follows this letter. If you have additional questions, please contact your Altec Account Manager. You may also contact the OEM using the contact information provided in the attached recall notice.
For US owners: after contacting the OEM according to the attached notice, if you are still not able to have the safety condition remedied within a reasonable time, you may write to: Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Avenue SE, Washington, DC 20590 or call 1-888-327-4236 (TTY: 1-800-424-9153) or go to http://www.safercar.gov.
If you had this repair performed before you received this letter, you may be eligible to receive reimbursement for the cost of obtaining a pre-notification remedy of the problem associated with this recall.
If you have sold or retired the unit, update the records through Altec Connect. If you have leased this equipment to another person or company, you are required by Federal Law to forward a copy of this notice to the lessee by first class mail within ten (10) days of the receipt of this notice.
We appreciate your assistance in following this action in the interest of your safety and continued satisfaction with Altec products.
Thank you for your immediate attention on this important matter.
Component/Supplier Recall CSR541
Windshield Wiper Arm
Units Affected: Certain 2020 through 2022 model year Ford and Lincoln vehicles built from August 1, 2020 through October 20, 2021. Verify your unit is affected by reviewing the attached list or accessing Altec Connect.
Background: Altec is committed to providing our customers reliable products from initial delivery throughout the useful life of the machine.
Ford Motor Company has decided that a defect which relates to motor vehicle safety exists in your vehicle with the VIN shown in the attached list.
Refer to the included communication from Ford for more information.
Customer Action: Ford does not currently have parts for this repair. Ford will contact you again, by mail, when parts are available.
Requirements: Altec is not able to perform this repair. The work must be completed by an authorized Ford dealer.
Completion and Warranty: This repair is not covered under the Altec Warranty Policy.
Altec Contact Info:
Altec Connect: connect.altec.com/login
Phone: 1-877-GO ALTEC (1-877-462-5832) | Options: 1 – Parts; 2 – Shop Service; 3 – Mobile Service; 4 – Technical Support; 5 – Global Rental Service Request; 6 – Chassis Repair
Safety Recall 22S26 – Both Front Wiper Arm Replacement – 2020-2021 Ford Expedition, 2020-2021 F-150, 2020-2021 Lincoln Navigator, 2020-2022 Super Duty
Safety Recall 22S26 – Both Front Wiper Arm Replacement – 2020-2021 Ford Expedition, 2020-2021 F-150, 2020-2021 Lincoln Navigator, 2020-2022 Super Duty
3 Affected Products
Vehicle
| MAKE | MODEL | YEAR |
| ALTEC | AERIAL DEVICE | 2020-2022 |
1 Associated Document
Manufacturer Communications
CSR 541
MC-10215376-0001.pdf 1123.09KB
- Removes Battery Terminals and Bolted on Wiper Arms.
- A dual-purpose puller.
- Easily removes stuck battery terminals.
- Turn center screw to lift clamp off terminal.
- Also removes bolted on windshield wiper arms that fit over a tapered spline.
- 👍【Premium Carbon Steel Material】The weather scraper puller tool is made of 45 # carbon steel, with a sturdy metal that has undergone special heat treatment process, high hardness, corrosion-resistant forged and heat treated steel jaws, and can be used for a long time. Jaw opening: 1/16 "-1/16" (6-28mm); Outer diameter: 1-7/8 "(48mm).
- 👍【Ideal Car Wiper Arm puller】The puller screw pad is designed to fit at the top of the spline terminal for easy pulling. The battery terminal clip can be removed without damaging the battery terminal post, designed specifically for professionals. The windshield wiper removal tool can also be used to remove the bolted windshield wiper arm installed on the conical spline.
- 👍【Multi-function Wiper Puller Tool】The windshield wiper disassembly tool can be used for the disassembly of wipers and battery terminal bearings. It can also remove stuck battery terminals and bolts that fit with conical splines on the windshield wiper arm.
- 👍【Easy to Operate】Tighten the knurled cone, press the pliers under the cable clamp, turn the center screw, and lift the cable clamp from the terminal. The puller screw pad is designed to be installed on the top of the spline column for easy pulling.
- 👍【Size Information】Jaw opening: 1/16 "-1/16" (6-28mm); Outer diameter: 1-7/8 "(48mm); packaging includes: 1 wiper arm and battery terminal bearing disassembly tool puller tool and 1 PCS wiper arm disassembly tool (collar size: approximately 15.2mm)
- FUNCTION: wiper arm pull tool without damaging the battery column can remove the battery terminal clamp, but also can remove the tight alternator bearings.Jaw opening: 1/16" - 1-1/16 " (6-28 mm); Outer diameter:1-7/8 " (48 mm).
- PREMIUM QUALITY:Made of carbon steel, after special heat treatment process, high hardness, corrosion resistance, forged heat treatment steel jaw, can be used for a long time
- WIDE APPLICATION:Application the wiper remover is used to remove the wiper arm on a tapered spline without damaging the wiper arm or the wiper cover fairing during the removal process. For a variety of cars and light trucks
- EASY INSTALLATION: firmly fix the base of the wiper arm pull rod tool on the wiper arm, tighten the patterned cone, let the claw under the cable clamp rotate and tighten the screw on the wiper shaft, then the wiper arm can be removed
- Package includes : one Wiper arm puller tool, one Windshield wiper arm removal tool
- 📣【Carbon Steel Materials】 Car wiper arm puller is made of premium carbon steel material with excellent durability and strength, which ensures long-lasting use and efficient removal tasks. The carbon steel material has good resistance to wear and tear, providing the stability and reliability of the product, making it an excellent tool for replacing wiper arms in your car.
- 📣【Easily Remove Wiper Arm】 Our wiper arm removal tool through rational design and fine manufacturing process, the remover can be placed on the wiper arm and can be easily removed. Whether you are an individual car owner or a professional mechanic, our car wiper arm remover can meet your needs and make your work more efficient and convenient.
- 📣【Adjustable Top Bar Knob】 The top bar of this windshield wiper arm puller has an adjustable knob that can be flexibly adjusted for different wiper arm heights to achieve accurate and stable removal. No matter what type of wiper arm you are dealing with, our automotive windshield wiper arm puller tool can provide excellent adaptability and ease of operation.
- 📣【Buyer Information】 With overall size of 1.27"L x 1.22"W x 2.4"H, collar size of 0.63 inch, and internal height of 1.2 inch. Please carefully verify the car brand/model/year before placing an order to avoid incompatibility issues that may result in the product being unusable.
- 📣【Compatible Models】 Compatible with Jeep 2000-2001, 2014-2021 Cherokee, 2014-2021 Compass, 2020-2021 Gladiator, 2014-2021 Grand Cherokee, 2021 Grand Cherokee L, 2014-2017 Patriot, 2015-2021 Renegade, 2014-2021 Wrangler, 2018 Wrangler JK. Compatible with Kia 2006-2020 Optima, 2010-2021 Soul, etc.
- 【 Remove Windscreen Wiper Quickly &Efficiently 】Operating with a 1/2-inch(13.2mm) wrench to save effort instead of rotating by hand.
- 【 Wide Application 】Contained two radius design hook couples with different widths to cope with more situations
- 【 Operating Safely & Simply 】With durable jaws and wieldy wing nuts that ensure a perfect grip making the whole process safer. Simple but efficient design, constructed of higher quality, sturdy, and durable special steel for strengthened use.
- 【 Less is More 】Available for most models of the common brands, purchase the right tool to save your money and time without doing trial and error.
- 【 Original Patented 】Designed and manufactured in Taiwan with premium quality. Please identify FIRSTINFO Adjustable Wiper Arm Remover Tool with a patent authentication. We provide you this quality assurance tool with 12+10 months after-sales warranty (10 months warranty by the register) support. Help you to achieve a satisfactory shopping experience.
Last update on 2026-07-03 / Affiliate links / Images from Amazon Product Advertising API
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Customer Outreach PO Box 8338 [email protected] Phone 1-877-GO ALTEC Saint Joseph, MO 64508 connect.altec.com/login Facsimile 1-877-659-9929 IMPORTANT SAFETY RECALL This notice applies to your vehicle. Refer to the provided list. NHTSA Safety, FMVSS Compliance, or Emissions Recall Dear Altec Owner, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act and the Canada Motor Vehicle Safety Act. Altec Industries, Inc. has received notification from an Original Equipment Manufacturer (OEM) that a condition exists relating to motor vehicle safety, compliance, or emissions in a vehicle you possess that is equipped with Altec equipment. Refer to the attached documentation that follows this letter. If you have additional questions, please contact your Altec Account Manager. You may also contact the OEM using the contact information provided in the attached recall notice. For US owners: after contacting the OEM according to the attached notice, if you are still not able to have the safety condition remedied within a reasonable time, you may write to: Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Avenue SE, Washington, DC 20590 or call 1-888-327-4236 (TTY: 1-800-424-9153) or go to http://www.safercar.gov. If you had this repair performed before you received this letter, you may be eligible to receive reimbursement for the cost of obtaining a pre-notification remedy of the problem associated with this recall. If you have sold or retired the unit, update the records through Altec Connect. If you have leased this equipment to another person or company, you are required by Federal Law to forward a copy of this notice to the lessee by first class mail within ten (10) days of the receipt of this notice. We appreciate your assistance in following this action in the interest of your safety and continued satisfaction with Altec products. Thank you for your immediate attention on this important matter. Page 1 of 1 Component/Supplier Recall CSR 541 Windshield Wiper Arm (Ford 22S26 — NHTSA 22V250) Units Affected: Certain 2020 through 2022 model year Ford and Lincoln vehicles built from August 1, 2020 through October 20, 2021. Verify your unit is affected by reviewing the attached list or accessing Altec Connect. Background: Altec is committed to providing our customers reliable products from initial delivery throughout the useful life of the machine. Ford Motor Company has decided that a defect which relates to motor vehicle safety exists in your vehicle with the VIN shown in the attached list. Refer to the included communication from Ford for more information. Customer Action: Ford does not currently have parts for this repair. Ford will contact you again, by mail, when parts are available. Requirements: Altec is not able to perform this repair. The work must be completed by an authorized Ford dealer. Completion and Warranty: This repair is not covered under the Altec Warranty Policy. Altec Contact Info: Altec Connect: connect.altec.com/login Phone: 1-877-GO ALTEC (1-877-462-5832) | Options: 1 – Parts; 2 – Shop Service; 3 – Mobile Service; 4 – Technical Support; 5 – Global Rental Service Request; 6 – Chassis Repair Released: July 1, 2022 Altec Use Only Inspection labor 0 hr Repair labor 0 hr Account # NA Travel Not included NHTSA code NA Prime fail P/N NA Doc ref NA Altec Use Only Description Part No. Qty Warranty NA NA NA NA
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