NHTSA ID Number: 10215376
Manufacturer Communication Number: CSR-541
Summary
Altec Industries, Inc. has received notification from Ford
Motor Company that a condition exists relating to motor vehicle safety, compliance, or emissions in a vehicle you possess that is equipped with Altec equipment. The windshield wipers arms on certain 2020 through 2022 model year Ford vehicles could break, fail to operate, and detach from the vehicle.
IMPORTANT SAFETY RECALL
This notice applies to your vehicle. Refer to the provided list.
NHTSA Safety, FMVSS Compliance, or Emissions Recall
Dear Altec Owner,
This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act and the Canada Motor Vehicle Safety Act.
Altec Industries, Inc. has received notification from an Original Equipment Manufacturer (OEM) that a condition exists relating to motor vehicle safety, compliance, or emissions in a vehicle you possess that is equipped with Altec equipment.
Refer to the attached documentation that follows this letter. If you have additional questions, please contact your Altec Account Manager. You may also contact the OEM using the contact information provided in the attached recall notice.
For US owners: after contacting the OEM according to the attached notice, if you are still not able to have the safety condition remedied within a reasonable time, you may write to: Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Avenue SE, Washington, DC 20590 or call 1-888-327-4236 (TTY: 1-800-424-9153) or go to http://www.safercar.gov.
If you had this repair performed before you received this letter, you may be eligible to receive reimbursement for the cost of obtaining a pre-notification remedy of the problem associated with this recall.
If you have sold or retired the unit, update the records through Altec Connect. If you have leased this equipment to another person or company, you are required by Federal Law to forward a copy of this notice to the lessee by first class mail within ten (10) days of the receipt of this notice.
We appreciate your assistance in following this action in the interest of your safety and continued satisfaction with Altec products.
Thank you for your immediate attention on this important matter.
Component/Supplier Recall CSR541
Windshield Wiper Arm
Units Affected: Certain 2020 through 2022 model year Ford and Lincoln vehicles built from August 1, 2020 through October 20, 2021. Verify your unit is affected by reviewing the attached list or accessing Altec Connect.
Background: Altec is committed to providing our customers reliable products from initial delivery throughout the useful life of the machine.
Ford Motor Company has decided that a defect which relates to motor vehicle safety exists in your vehicle with the VIN shown in the attached list.
Refer to the included communication from Ford for more information.
Customer Action: Ford does not currently have parts for this repair. Ford will contact you again, by mail, when parts are available.
Requirements: Altec is not able to perform this repair. The work must be completed by an authorized Ford dealer.
Completion and Warranty: This repair is not covered under the Altec Warranty Policy.
Altec Contact Info:
Altec Connect: connect.altec.com/login
Phone: 1-877-GO ALTEC (1-877-462-5832) | Options: 1 – Parts; 2 – Shop Service; 3 – Mobile Service; 4 – Technical Support; 5 – Global Rental Service Request; 6 – Chassis Repair
Safety Recall 22S26 – Both Front Wiper Arm Replacement – 2020-2021 Ford Expedition, 2020-2021 F-150, 2020-2021 Lincoln Navigator, 2020-2022 Super Duty
Safety Recall 22S26 – Both Front Wiper Arm Replacement – 2020-2021 Ford Expedition, 2020-2021 F-150, 2020-2021 Lincoln Navigator, 2020-2022 Super Duty
3 Affected Products
Vehicle
| MAKE | MODEL | YEAR |
| ALTEC | AERIAL DEVICE | 2020-2022 |
1 Associated Document
Manufacturer Communications
CSR 541
MC-10215376-0001.pdf 1123.09KB
- 🏮 Superior Puller Tool: The wiper arm removal tool we are designed with heavy-duty craftsmanship, made of high hardness carbon steel, with superior high temperature resistance and anti-rust excellent performance, which can withstand the working environment under high pressure, providing you with a reliable automotive repair tool!
- 🏮 Perfect Bearing Puller: Wiper arm puller adopts linkage bearings and ball bearings with a T-shaped handle, which allows you to freely adjust the bolts on the tapered spline to choose the suitable hook opening according to your needs. And the heavy-duty thread design makes the wiper puller force distribution more even and improves the working efficiency!
- 🏮 Easily Remove: The windshield wiper arm removal tool clamp the bottom of the wiper arm through the bottom hook port, rotate the handle against the wiper arm, the wiper arm will be clamped up, clever leverage principle to help you easily remove wiper arm.
- 🏮 Wider Application: The wiper repair tool jaws have a maximum opening of 30mm/1.18inch, a minimum opening of 6mm/0.23inch, an overall height of 5.25 inch, and a bolt length of 4.1 inch. The package contains one piece of wiper arm puller and one piece of wiper arm remover, which fully meets your daily maintenance use!
- 🏮 Easy to Use: Clamp the bottom jaws of the wiper arm removal tool on the wiper arm, turn the upper conical knob clockwise, tighten the knob, then turn the small wire rod above the knob clockwise, the wiper arm is completely loosened and then rotate the conical knob counterclockwise, and the wiper arm will be easily removed.
- 🏮Superior Puller Tool: The wiper arm removal tool we are designed with heavy-duty craftsmanship, made of high hardness carbon steel, with superior high temperature resistance and anti-rust excellent performance, which can withstand the working environment under high pressure, providing you with a reliable automotive repair tool!
- 🏮Perfect Bearing Puller: Wiper arm puller adopts linkage bearings and ball bearings with a T-shaped handle, which allows you to freely adjust the bolts on the tapered spline to choose the suitable hook opening according to your needs. And the heavy-duty thread design makes the wiper puller force distribution more even and improves the working efficiency!
- 🏮Easily Remove Wiper Arm: Our finely crafted windshield wiper arm removal tool has a wide range of uses and can easily remove and repair your wiper arm, making sure that it won't damage your car body. Whether you are a personal car owner or a professional mechanic, our car wiper arm removal tool can meet your needs and make your work more efficient and convenient.
- 🏮Wider Application: The wiper repair tool jaws have a maximum opening of 30mm/1.18inch, a minimum opening of 6mm/0.23inch, an overall height of 5.25 inch, and a bolt length of 4.1 inch. The package contains one piece of wiper arm puller and one piece of wiper arm remover, which fully meets your daily maintenance use!
- 🏮Economical and Practical: Each of our windshield replacement tools are rigorously tested and inspected. Therefore, you don't have to spend a lot of money to buy them from dealers, and the car battery removal tool have a long service life, which reduces your replacement cost, making it a perfect car accessories!
- Removes Battery Terminals and Bolted on Wiper Arms.
- A dual-purpose puller.
- Easily removes stuck battery terminals.
- Turn center screw to lift clamp off terminal.
- Also removes bolted on windshield wiper arms that fit over a tapered spline.
- Professional Design:This OTUAYAUTO Puller designed for professionally dual-purpose use
- Purpose: Easy and safely to remove the stuck on the rear wiper arm, use to remove battery terminal clamp without damage to cause battery post
- Parameter: Jaw opening: 1/16" - 1-1/16" (6-28mm); Outer diameter:1-7/8" (48mm)
- Function: Tighten knurled cone to force jaws under the cable clamp. Also removes bolted on windshield wiper arms that fit over a tapered spline
- Service: If there are any quality problems with the product, OTUAYAUTO is willing to provide you with a solution
- 【2 in 1】Combining two core functions—battery terminal removal and wiper arm disassembly—eliminates the need for multiple tools. Precisely compatible with tapered spline wiper arm bases and various battery terminals found on most vehicle models, this single tool enables basic maintenance of automotive electrical circuits and wiper systems, significantly boosting work efficiency.
- 【Exceptional Durability】Forged from high-quality carbon steel and enhanced through heat treatment, the robust construction resists deformation. Designed for long-term use with minimal wear and tear, ensuring it won't break or crack.
- 【Damage-Free Removal】 The optimized jaw design precisely aligns with the contours of battery terminals and wiper arm bases, distributing removal pressure to prevent localized stress. This eliminates issues like terminal deformation or wiper arm base damage caused by forceful removal, preserving the integrity of original vehicle components.
- 【Universal Compatibility】Adjustable jaw spacing and bite angle accommodate battery terminals and wiper arm models for most passenger cars, SUVs, and trucks on the market. Ergonomic handle design paired with a low-effort threaded structure enables quick mastery without specialized skills.
- 【Worry-free Shopping】We provide 30 days warranty service, if you have any questions about the product, please feel free to contact us, we will be the first time to reply!
Last update on 2026-06-03 / Affiliate links / Images from Amazon Product Advertising API
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Customer Outreach PO Box 8338 [email protected] Phone 1-877-GO ALTEC Saint Joseph, MO 64508 connect.altec.com/login Facsimile 1-877-659-9929 IMPORTANT SAFETY RECALL This notice applies to your vehicle. Refer to the provided list. NHTSA Safety, FMVSS Compliance, or Emissions Recall Dear Altec Owner, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act and the Canada Motor Vehicle Safety Act. Altec Industries, Inc. has received notification from an Original Equipment Manufacturer (OEM) that a condition exists relating to motor vehicle safety, compliance, or emissions in a vehicle you possess that is equipped with Altec equipment. Refer to the attached documentation that follows this letter. If you have additional questions, please contact your Altec Account Manager. You may also contact the OEM using the contact information provided in the attached recall notice. For US owners: after contacting the OEM according to the attached notice, if you are still not able to have the safety condition remedied within a reasonable time, you may write to: Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Avenue SE, Washington, DC 20590 or call 1-888-327-4236 (TTY: 1-800-424-9153) or go to http://www.safercar.gov. If you had this repair performed before you received this letter, you may be eligible to receive reimbursement for the cost of obtaining a pre-notification remedy of the problem associated with this recall. If you have sold or retired the unit, update the records through Altec Connect. If you have leased this equipment to another person or company, you are required by Federal Law to forward a copy of this notice to the lessee by first class mail within ten (10) days of the receipt of this notice. We appreciate your assistance in following this action in the interest of your safety and continued satisfaction with Altec products. Thank you for your immediate attention on this important matter. Page 1 of 1 Component/Supplier Recall CSR 541 Windshield Wiper Arm (Ford 22S26 — NHTSA 22V250) Units Affected: Certain 2020 through 2022 model year Ford and Lincoln vehicles built from August 1, 2020 through October 20, 2021. Verify your unit is affected by reviewing the attached list or accessing Altec Connect. Background: Altec is committed to providing our customers reliable products from initial delivery throughout the useful life of the machine. Ford Motor Company has decided that a defect which relates to motor vehicle safety exists in your vehicle with the VIN shown in the attached list. Refer to the included communication from Ford for more information. Customer Action: Ford does not currently have parts for this repair. Ford will contact you again, by mail, when parts are available. Requirements: Altec is not able to perform this repair. The work must be completed by an authorized Ford dealer. Completion and Warranty: This repair is not covered under the Altec Warranty Policy. Altec Contact Info: Altec Connect: connect.altec.com/login Phone: 1-877-GO ALTEC (1-877-462-5832) | Options: 1 – Parts; 2 – Shop Service; 3 – Mobile Service; 4 – Technical Support; 5 – Global Rental Service Request; 6 – Chassis Repair Released: July 1, 2022 Altec Use Only Inspection labor 0 hr Repair labor 0 hr Account # NA Travel Not included NHTSA code NA Prime fail P/N NA Doc ref NA Altec Use Only Description Part No. Qty Warranty NA NA NA NA
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