2.0L EcoBoost – Rattle Noise At The Transmission Bellhousing Area – 2015-2018 Ford Fusion & Lincoln MKZ

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TECHNICAL SERVICE BULLETIN 2.0L EcoBoost – Rattle Noise At The Transmission Bellhousing Area 22-2381 12 October 2022 Model: Ford 2015-2018 Fusion Lincoln 2015-2018 MKZ Engine: 2.0L EcoBoost Engine: 2.0L EcoBoost Issue: Some 2015-2018 Fusion/MKZ vehicles equipped with a 2.0L EcoBoost engine may exhibit a rattle noise from the transmission bellhousing area. This may be more noticeable at idle. This may be due to a flexplate crack around the mounting area. To correct the condition, follow the Service Procedure to replace the flexplate, transmission fluid pump, and torque converter. Action: Follow the Service Procedure to correct the condition on vehicles that meet all of the following criteria: • 2015-2018 Fusion/MKZ • 2.0L EcoBoost engine • Rattle noise from the transmission bellhousing area Parts Service Part Number Quantity Description Unit of Piece Quantity 1S7Z-6375-D 1L5Z-6379-AA W712961-S450B W714878-S439 W520215-S440 W705606-S440 W500545-S439 W520214-S442 W520214-S440 W716457-S439 4S4Z-3N324-AA W520102-S442 BE8Z-6731-AB 1S7Z-6840-AA W715618-S437 9L8Z-7A103-J DG9Z-7902-H BB5Z-4B422-C 9L8Z-1177-G 1 Flexplate 1 1 2 Flexplate Bolts 4 6 1 Steering Column Shaft Coupler Bolt (Fusion Built On Or 1 1 After 04-Apr-2016) 1 Steering Column Shaft Coupler Bolt (Fusion Built On Or 4 1 Before 03-Apr-2016, All MKZ) 1 Tie Rod End Nuts 4 2 1 Stabilizer Bar Link Lower Nuts 2 2 1 Ball Joint Pinch Bolt 4 2 2 Ball Joint Pinch Bolt Nuts 1 2 1 Ball Joint Pinch Bolt Nuts (MKZ) 2 2 1 Rearward And Forward Front Subframe Bolts 4 4 1 Halfshaft Bracket 1 1 1 Halfshaft Bracket Nuts 4 2 1 Engine Oil Filter 1 1 1 Oil Filter Adapter Gasket (Built On Or Before 04-Apr- 1 1 2016) 1 Torque Converter Nuts 4 4 1 Transmission Fluid Pump 1 1 1 Torque Converter 1 1 1 Left Halfshaft Circlip 1 1 1 Left Halfshaft Seal 1 1 BB5Z-1S177-C 9L8Z-7A248-B 9L8Z-7A248-C BB5Z-7A098-E W712146-S437 W716200-S437 CCPZ-3B477-B CCPZ-3B477-C DG9Z-7G273-B W717071-S450 XO-5W30-Q1SP CXO-5W30- LSP6 XT-10-QLVC CXT-10-LV6 XL-5-A TA-25-B XL-2 TA-29 1 4 1 1 1 1 1 1 1 1 As Needed As Needed As Needed As Needed As Needed As Needed As Needed As Needed Right Halfshaft Seal (FWD) 1 1 Clutch Feed Seals (Small) 1 4 Clutch Feed Seal (Large) 1 1 Transmission Fluid Filter 1 1 Cooler Line Bolt 4 1 Cooler Line Bolt Stud 4 1 Right Halfshaft Nut 1 1 Right Halfshaft Nut (MKZ) 1 1 Right Halfshaft Washer 1 1 Transmission Support Insulator Studs (MKZ) 4 4 Motorcraft® SAE 5W-30 Synthetic Blend Motor Oil (All Markets Except Canada) Motorcraft® SAE 5W-30 Super Premium Motor Oil (Canada Only) Motorcraft® MERCON® LV Automatic Transmission Fluid (All Markets Except Canada) Motorcraft® MERCON® LV Automatic Transmission Fluid (Canada Only) Motorcraft® Multi-Purpose Grease Spray Motorcraft® Threadlock and Sealer Motorcraft® High Temperature Nickel Anti-Seize Lubricant Motorcraft® Ultra Silicone Sealant Parts Vehicles Equipped With AWD Service Part Number 5F9Z-4682-AA W520103-S442 CV6Z-9450-E W714265-S442 EJ7Z-6L612-A W718250-S439 W500635-S439 9L8Z-1177-C CV6Z-7086-B CV6Z-5A231-C BB5Z-6L612-A Quantity 3 1 1 1 1 1 5 1 1 1 1 Description Driveshaft to PTU Bolts Tailpipe Nuts Tailpipe Gasket Catalytic Converter-To-Turbocharger Nuts (Built On Or After 5-Apr-2016) Catalytic Converter-To-Turbocharger Gasket (Built On Or After 5-Apr-2016) Upper And Lower PTU Bolts (Built On Or After 9-Jun-2015) Upper And Lower PTU Bolts (Built On 13-Aug-2012 And Through 8-Jun-2015) Right Halfshaft Seal (4WD) PTU Compression Seal Catalytic Converter-To-Turbocharger Clamp (Built On 13- Aug-2012 And Through 04-Apr-2016) Catalytic Converter-To-Turbocharger Gasket (Built On 13- Aug-2012 And Through 04-Apr-2016) Unit of Issue 1 4 1 4 1 5 1 1 1 1 Piece Quantity 3 2 1 2 1 5 5 1 1 1 Parts Parts To Inspect And Replace Only If Necessary Service Part Number Quantity Description FB5Z-6840-A If Needed Oil Filter Adapter Gasket (Built On or after 04-Apr-2016) Quantity refers to the amount of the service part number required to repair the vehicle. Unit of Issue refers to the number of individual pieces included in a service part number package. Piece Quantity refers to the total number of individual pieces required to repair the vehicle. As Needed indicates the amount of the part may vary and/or is not a whole number. Parts can be billed out as non- whole numbers, including less than 1. If Needed indicates the part is not mandatory. Warranty Status: Eligible under provisions of New Vehicle Limited Warranty (NVLW)/Service Part Warranty (SPW)/Special Service Part (SSP)/Extended Service Plan (ESP) coverage. Limits/policies/prior approvals are not altered by a TSB. NVLW/SPW/SSP/ESP coverage limits are determined by the identified causal part and verified using the OASIS part coverage tool. Labor Times Description 2015-2016 Fusion FWD/AWD 2.0L EcoBoost: Retrieve DTCs, Perform Inspections (Pass) Includes Time To Remove And Install Starter (Do Not Use With Any Other Labor Operations) 2015-2016 Fusion FWD 2.0L EcoBoost: Retrieve DTCs, Perform Inspections (Fail) Replace The Flexplate, Torque Convertor, Pump And Filter Includes Time To Remove And Install The Transmission (Can be Claimed With Operation N Or P) 2015-2016 Fusion AWD 2.0L EcoBoost: Retrieve DTCs, Perform Inspections (Fail) Replace The Flexplate, Torque Convertor, Pump And Filter Includes Time To Remove And Install The Transmission (Can be Claimed With Operation N Or P) 2015-2016 MKZ FWD/AWD 2.0L EcoBoost: Retrieve DTCs, Perform Inspections (Pass) Includes Time To Remove And Install Starter (Do Not Use With Any Other Labor Operations) 2015-2016 MKZ FWD 2.0L EcoBoost: Retrieve DTCs, Perform Inspections (Fail) Replace The Flexplate, Torque Convertor, Pump And Filter Includes Time To Remove And Install The Transmission (Can be Claimed With Operation N Or P) 2015-2016 MKZ AWD 2.0L EcoBoost: Retrieve DTCs, Perform Inspections (Fail) Replace The Flexplate, Torque Convertor, Pump And Filter Includes Time To Remove And Install The Transmission (Can be Claimed With Operation N Or P) 2017-2018 Fusion FWD/AWD 2.0L EcoBoost: Retrieve DTCs, Perform Inspections (Pass) Includes Time To Remove And Install Starter (Do Not Use With Any Other Labor Operations) 2017-2018 Fusion FWD 2.0L EcoBoost: Retrieve DTCs, Perform Inspections (Fail) Replace The Flexplate, Torque Convertor, Pump And Filter Includes Time To Remove And Install The Transmission (Can be Claimed With Operation N Or P) 2017-2018 Fusion AWD 2.0L EcoBoost: Retrieve DTCs, Perform Inspections (Fail) Replace The Flexplate, Torque Convertor, Pump And Filter Includes Time To Remove And Install The Transmission (Can be Claimed With Operation N Or P) 2017-2018 MKZ FWD/AWD 2.0L EcoBoost: Retrieve DTCs, Perform Inspections (Pass) Includes Time To Remove And Install Starter (Do Not Use With Any Other Labor Operations) 2017-2018 MKZ FWD 2.0L EcoBoost: Retrieve DTCs, Perform Inspections Replace The Flexplate, Torque Convertor, Pump And Filter Includes Time To Remove And Install The Transmission (Can be Claimed With Operation N Or P) 2017-2018 MKZ AWD 2.0L EcoBoost: Retrieve DTCs, Perform Inspections Replace The Flexplate, Torque Convertor, Pump And Filter Includes Time To Remove And Install The Transmission (Can be Claimed With Operation N Or P) 2015-2018 Fusion/MKZ Without Lane Departure: Additional Time To Check And Correct Front Toe (Can be Claimed With Labor Operations B, C, E, F, H, J, L Or M) Operation No. 222381A 222381B 222381C 222381D 222381E 222381F 222381G 222381H 222381J 222381K 222381L 222381M 222381N Time 1.8 Hrs. 9.4 Hrs. 11.4 Hrs. 1.7 Hrs. 9.7 Hrs. 11.6 Hrs. 1.9 Hrs. 9.9 Hrs. 11.8 Hrs. 1.9 Hrs. 10.1 Hrs. 11.8 Hrs. 0.6 Hrs. 2015-2018 Fusion/MKZ With Lane Departure: Additional Time To Check And Correct Front Toe (Can be Claimed With Labor Operations B, C, E, F, H, J, L Or M) 222381P 0.8 Hrs. Repair/Claim Coding Causal Part: 6375 Condition Code: 01 Service Procedure 1. Check for diagnostic trouble codes (DTCs) that may be causing the rattle noise. Are there any DTCs present that could be causing the rattle noise? (1). Yes – this article does not apply. Refer to Workshop Manual (WSM), Section 100-04 for further diagnostics. (2). No – proceed to Step 2. 2. Inspect the vehicle for possible loose or broken components near the engine or transmission that could be causing the rattle noise. The use of chassis ears may aid in narrowing down the noise to the bellhousing area. Are there any loose or broken components? (1). Yes – this article does not apply. Refer to WSM, Section 100-04 for further diagnostics. (2). No – proceed to Step 3. 3. Remove the starter motor. Refer to WSM, Section 303-06. 4. Placing a borescope between the engine block and flexplate, inspect the flexplate for cracks near the crankshaft. Are there any cracks present in the flexplate? (Figures 1-4) NOTE: It may be necessary to rotate the engine crank to find the cracks in the flexplate. Figure 1 Figure 2 Figure 3 Figure 4 (1). Yes – proceed to Step 5. (2). No – reinstall the starter motor. Refer to WSM, Section 303-06. For further diagnostics outside this article, refer to WSM, Section 100-04. Repair is complete. 5. Remove the transmission and inspect the engine block mounting face for the presence of dowel pins. If the dowel pins are not present in the engine block, inspect the transmission for the dowel pins. If the dowel pins are present in the transmission, remove the dowel pins and reinstall into the engine block prior to transmission installation. Refer to WSM, Section 307-01A. If dowel pins are damaged or missing, replace as needed. 6. Remove and replace the flexplate. Refer to WSM, Section 303-01B. 7. Remove and discard the torque converter. 8. Remove the torque converter housing from the transmission case. Refer to WSM, Section 307-01A. Steps 6 through 40 are not required. 9. Remove the pump-to-torque converter housing bolts. Remove and discard the pump assembly and fluid filter. Refer to WSM, Section 307-01A. 10. Replace the pump assembly and the fluid filter. Refer to WSM, Section 307-01A. 11. Remove and discard the clutch feed seals. Install the 5 new clutch feed seals. Refer to WSM, Section 307-01A. 12. Reassemble the transmission. Refer to WSM, Section 307-01A. 13. Install the new torque converter. Refer to WSM, Section 307-01A. 14. Apply Motorcraft® Multi-Purpose Grease Spray to the torque converter pilot hub prior to reassembly. 15. Inspect for damage on the crankshaft pilot bore. Is there damage? (Figure 5) Figure 5 (1). Yes – rotate the stud hole nearest to the 12 O’clock upright position so that the damaged part of the crankshaft pilot bore is at the 12 O’clock position. This is important to endure minimal imbalance. Proceed to Step 16. (Figure 6) Figure 6 (2). No – proceed to Step 17. NOTE: The flexplate can be installed in multiple positions. 16. Locate the balance mark on the torque converter and rotate the stud nearest to the 12 O’clock position. (Figure 7) (1). The balance mark indicates the heavy side of the torque converter. Figure 7 17. Install the transmission. Refer to WSM, Section 307-01A. (1). When tightening the torque converter nuts, rotate the nearest stud the minimal amount to the window and install nut. (Figure 8) Figure 8 © 2022 Ford Motor Company All rights reserved. NOTE: The information in Technical Service Bulletins is intended for use by trained, professional technicians with the knowledge, tools, and equipment to do the job properly and safely. It informs these technicians of conditions that may occur on some vehicles, or provides information that could assist in proper vehicle service. The procedures should not be performed by “do-it-yourselfers”. Do not assume that a condition described affects your car or truck. Contact a Ford or Lincoln dealership to determine whether the Bulletin applies to your vehicle. Warranty Policy and Extended Service Plan documentation determine Warranty and/or Extended Service Plan coverage unless stated otherwise in the TSB article. The information in this Technical Service Bulletin (TSB) was current at the time of printing. Ford Motor Company reserves the right de this information with updates. The most recent information is available through Ford Motor Company’s on-line technical resources.

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