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NHTSA ID Number: 10230966
Manufacturer Communication Number: SSM 51322
Summary
Some 2022 Expedition/Navigator vehicles may experience rear seat entertainment screens staying on with possible battery drain. This may be due to Amazon entertainment system software. An Amazon over-the-air (OTA) software update was launched on 14-Oct-2022 to remedy this concern. This update will not show in the Ford OTA Dashboard as this system is a stand-alone feature. For frozen screens, remove fuse F24 in the body control module (BCM) for two minutes and reinstall, the screens should power back on. For the Amazon OTA update to occur, vehicle power needs to be turned on, touch each display, select Settings > Network > Turn On Wi-Fi. Customer will need to connect to their Amazon account. The Amazon software OTA update will happen automatically as soon as Amazon account is connected. For claiming, refer to the Warranty and Policy manual for Ford Licensed Accessories.
2 Affected Products
Vehicles
| MAKE | MODEL | YEAR |
| FORD | EXPEDITION | 2022 |
| LINCOLN | NAVIGATOR | 2022 |
1 Associated Document
Manufacturer Communications
https://www.nhtsa.gov/recalls?nhtsaId=10230966
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NHTSA ID Number: 10228879
Manufacturer Communication Number: SSM 51262
Summary
Some 2022 Expedition/Navigator vehicles may experience rear seat entertainment screens staying on with possible battery drain. This may be due to Amazon entertainment system software. An over-the-air (OTA) software update was launched by Amazon on 14-Oct-2022 to remedy this concern. This update will not show in the Ford OTA Dashboard since the rear seat entertainment system is a stand-alone feature. If the screens are frozen, remove fuse F24 in the body control module (BCM) for two minutes and reinstall, the screens should power back on. For the Amazon OTA update to occur, vehicle power needs to be turned on, touch each display, select Settings > Network > Turn On Wi-Fi. Customer will need to connect to their Amazon account. The Amazon entertainment system software OTA update will happen automatically as soon as Amazon account is connected.
1 Associated Document
Manufacturer Communications
SSM 51262
2022 Expedition/Navigator – Rear Seat Entertainment Screens Staying On – Battery Drain
https://www.nhtsa.gov/recalls?nhtsaId=10228879
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NHTSA ID Number: 10228857
Manufacturer Communication Number: SSM 51243
Summary
Some 2022 Expedition/Navigator vehicles may experience rear seat entertainment screens staying on with possible battery drain. This may be due to Amazon entertainment system software. An over-the-air (OTA) software update was launched by Amazon on 14-Oct-2022 to remedy this concern. This update will not show in the Ford OTA Dashboard since the rear seat entertainment system is a stand-alone feature. For the Amazon OTA update to occur, vehicle power needs to be turned on, touch each display, select Settings > Network > Turn On Wi-Fi. Customer will need to connect to their Amazon account. The Amazon entertainment system software OTA update will happen automatically as soon as Amazon account is connected.
1 Associated Document
Manufacturer Communications
SSM 51243
2022 Expedition/Navigator – Rear Seat Entertainment Screens Staying On – Battery Drain
https://www.nhtsa.gov/recalls?nhtsaId=10228857
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NHTSA ID Number: 10222790
Manufacturer Communication Number: SSM 51127
Summary
Some 2022 Expedition/Navigator vehicles may experience rear seat entertainment screens staying on with possible battery drain. This may be due to Amazon entertainment system software. An over-the-air (OTA) software update is coming on 14-Oct-2022 to remedy this concern. In the interim, remove fuse F24 in body control module (BCM) for two minutes and reinstall, the screens should power back on. Touch each display, select Settings > Network > Turn Off Wi-Fi. Customers can still use the HDMI, and USB ports to connect an external device but Amazon FireTV will not be available until the OTA update. After 14-Oct-2022, vehicle power needs to be turned on, touch each display, select Settings > Network > Turn On Wi-Fi. Customer will need to connect to their account. The Amazon entertainment system software OTA update will happen automatically as soon as account is connected.
1 Associated Document
Manufacturer Communications
SSM 51127
2022 Expedition/Navigator – Rear Seat Entertainment Screens Staying On – Battery Drain
https://www.nhtsa.gov/recalls?nhtsaId=10222790
MC-10222790-0001.pdf 119.771KB
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Bestseller No. 1
Seventour 15.6 inch 4K Android Portable Car TV Headrest Monitor Tablet for Cars Back seat, Support Phone Wireless mirroring Touch Screen,with WiFi/Bluetooth/HDMI/USB/AV in/FM/Airplay Video Player
- ✅【Android Smart Car TV】This headrest monitor Car TV, adopts Android 11.0 system, supports WiFi 5G/2.4 GHz, and can be connected to the personal hotspot of the mobile phone. You can download and install all APPs on APKPure.
- ✅【15.6'' HD IPS touch screen】Car headrest TV It adopts a 15.6-inch IPS touch screen. The screen resolution is 1920*1080, and the display is super clear and delicate.
- ✅【Wireless Mobile Phone interconnection】This tv for Cars supports iOS AirPlay and Android Miracast mobile phone screen mirroring function. In addition, the MyCar Link App can be used to Sync Screen and mutual control of the mobile phone and Car TV, which makes it easier for you to play videos for your children in the driver's seat.
- ✅【Multiple Audio Playback methods】This car headrest monitor comes with high-quality speakers. And supports wireless Bluetooth headset and wired headset. Also, you can tune the car radio and monitor's FM to the same channel, and send the monitor's sound to the car speakers for playback.
- ✅【Universal Mounting Bracket】car Headrest TV adopts a solid metal mounting bracket. Compatible with more than 98% of car models on the market. It comes standard with dual power adapters, and it's an Android tablet that can be used in cars and houses.
Bestseller No. 2
13.3 Inch 4K Video Upgrade Android 10.0 Multifunction Car TV Headrest Monitor Tablet Touch Screen Support 1080P Headset WiFi/Bluetooth/USB/SD/HDMI in+Out/FM/Mirror Link Player (3K Screen(3200*1800) )
- 【Powerful Video Function】Android 10.0 car headrest video player, 2G ram/16G rom.It (such as Android tablet) can be easily connected to WiFi or phones hotspots in car,and you can watch Youtube, News, Netflix, Disney+, Amazon Video, HBO TikTok etc.
- 【Social Tools and Office】Download app,game and social tools in google play store or APKpure, and you can chat via Facebook、WhatsApp、Twitter 、Linkedin、Skype；Email etc.
- 【3K HD Touch Screen】13.3 inch large screen. 3200X1800 resolution IPS touch screen. Support 4K HD video playback. The body is equipped with TF card and USB port, and supports up to 1TB of mobile memory device reading. The headrest monitor can be used in the car or at home.
- 【Support Wireless Connection】This Car TV Support Airplay or Miracast,It also supports mobile phone mirroring screen function. Use this function to perfectly display the video or picture on the headrest display from mobile phone.
- 【Support Headset】Built-in speaker, you can also use FM transmitter to transmit audio to car speakers. In addition to this, Bluetooth headsets or wired headsets can also be used.
Bestseller No. 3
13.3 Inch 4K Upgrade Android 11.0 Car TV Headrest Monitor, MaxAngel 3G+32G TV for Car Back Seat Monitor Touch Screen, Support Phone Wireless Mirror Link/WiFi/Bluetooth/HDMI/AirPlay Portable Car Player
- 🚓🚕【𝐔𝐩𝐠𝐫𝐚𝐝𝐞 𝐀𝐧𝐝𝐫𝐨𝐢𝐝 𝟏𝟏.𝟎 𝐂𝐚𝐫 𝐓𝐕】MaxAngel car headrest tv player comes with Android 11.0 system, HD native 1920*1080P outstanding resolution, support 4k video playback, bring you clearer and brighter images. You can watch your favorite movies and shows without missing any details. The headrest car monitor allows your kids to enjoy watching movies on long drives, say goodbye to boredom, whining and crying.
- ⭐⭐【𝐌𝐨𝐫𝐞 𝐀𝐩𝐩𝐬 & 𝐂𝐨𝐧𝐭𝐞𝐧𝐭】13.3 Inch headrest car monitor with built-in 32GB ROM and 3GB RAM memory, can store your favorite videos, pictures and applications. You can download and install the app from Aptiode or Google Play Store, and it is compatible with apps like Disney+, Netflix, YouTube, Tiktok, Facebook, prime video, Twitter and more.
- ✅✅【𝐏𝐡𝐨𝐧𝐞 𝐖𝐢𝐫𝐞𝐥𝐞𝐬𝐬 𝐂𝐨𝐧𝐧𝐞𝐜𝐭𝐢𝐨𝐧】This portable car player has built-in 5G/2.4GHz WiFi and supports cell phone mirror screen function. In addition, it can remotely control the in car video monitor via MyCar Link App, turning your phone into a smart remote control. It allows you to play her favorite videos for your child in the backseat even when you are sitting in the driver's seat. (✅Tip: Mobile device and car tv monitor need to be connected to the same wifi network)
- 🎯🎯【𝐔𝐧𝐢𝐯𝐞𝐫𝐬𝐚𝐥 𝐂𝐚𝐫 𝐇𝐞𝐚𝐝𝐫𝐞𝐬𝐭 𝐌𝐨𝐮𝐧𝐭𝐢𝐧𝐠 𝐁𝐫𝐚𝐜𝐤𝐞𝐭】The car headrest video player is specially equipped with a universal mounting bracket for families traveling by car, and is compatible with more than 95% of models on the market. Equipped with two power supply methods, 12V cigarette lighter and DC adapter, it is a portable car player that can be used in the car or indoors. (Tip: Not compatible with battery)
- 🧡💛【𝐇𝐃𝐌𝐈 𝐈𝐧𝐩𝐮𝐭 & 𝐒𝐲𝐧𝐜 𝐓𝐕 𝐏𝐥𝐚𝐲𝐞𝐫】The portable back seat car tv has HDMI input, HDMI output, USB and 3.5mm headphone jack, compatible with PS4/PS5/iPad/computer/projector/USB flash drive/headphones/external speakers and other devices. When the family goes on a car trip, the two headrest car players can play different movies for the kids individually, or they can play the same movie connected via HDMI cable.
Bestseller No. 4
12.4" Android 4K Portable TV for Cars,Car Headrest Monitor Tablet for Back seat, Support Phone Wireless Mirror Link Touch Screen,with WiFi/Bluetooth/HDMI/USB/Airplay Video Player
- ✅ 【Android Car TV】This headrest monitor Car TV, adopts Android 10.0 system, supports WiFi 5G/2.4 GHz, and can be connected to the personal hotspot of the mobile phone. You can download and install APPs APKPure, such as Prime video, and other video APPs.This car tv is great for car travel and your kids and family will love it.
- ✅【12.4'' HD IPS touch screen】Car headrest TV It adopts a 12.4'' inch large IPS touch screen. The screen resolution is 1920*1080, and the display is super clear and delicate.From now on your car has a small smart TV.
- ✅【Universal Mounting Bracket】Android Headrest TV adopts a solid metal mounting bracket. Compatible with more than 98% of car models on the market, Installation is also very simple. It comes standard with dual power adapters, and it's an Android tablet that can be used in cars and houses.
- ✅【Wireless phone Connection】It supports iOS AirPlay and Android Miracast Phone screen mirroring function. In addition, The MyCar Link app enables smartphones to control and operate car TV wirelessly., which makes it easier for you to play videos for your children in the driver's seat.
- ✅【Multiple expansion ports】This car headrest monitor has HDMI input and output ports, which can be used as a monitor for devices such as PS4/PS5/Fire TV stick/TV box/computer. It is also possible to connect two monitors via an HDMI cable for lossless transfer of images. In addition, there are USB and micro SD card ports, and supports up to 1TB USB drives.
Bestseller No. 5
Car DVD Player Dual Screen with Headrest Mount, DESOBRY 10.5" Portable DVD Player for Car with Suction-Type Disc in, Play a Same or Two Different Movies, Support 1080P Video,HDMI Input, USB/SD Reader
- 📀【3S Auto Load Discs & Last Memory】Our headrest DVD player for car with Suction-Type Disc in design,not only protects the player loader, but also loads the disc automatically, super easy for adult on front seat or kids on back seat to change dics. Besides, the DVD players with last memory function, every time start from where you leave, time-saving.
- 📀【HDMI Input & AV In/Out】DESOBRY Dual Screen DVD Player for Car with HDMI input function makes it can sync up to 1080P video and audio from phones, computers, Raspberry Pi, Xbox or kindle fire etc.(Pls. confirm your phone supports HDMI output before ordering) Then, the AV In/Out function makes it can sync to TV for bigger screen watching via the included RCA cable.
- 📀【Regions Free & USB/SD Slot】 Our dvd player for car headrest owns wide compatibility, can play free regions discs from CD, DVD,CD±R, DVD±R, DVD±RW, VCD to SVCD (but not blue-ray DVD). USB/SD card supports playing MP3,WMA,VOB,AVI,DAT,MPEG4,MPG,JPG,JPEG (max to 128GB FAT32 & 1920*1080 pixel).
- 📀【HD Vision & Adjustable Screen】DESOBRY upgraded car DVD player for kids offer clearly 1920 * 1080P@30fps HD video playback to enhances viewing experience. And thanks to 135° adjustable screen angle, kids can watch the videos at a comfortable angle anytime so that their neck won't be sore and can minimizes reflected glare to protect their eyes.
- 📀【Perfect Travel Partner】 The Car TV DVD Player comes with two mounting brackets make you easy to install the DVD players to the headrest, it's so firmly that the video player won't shaked or fell down. Then, each player equipped with dual bottom speakers to bring clear and loud stereo sound. It creats a entertained space for back seat, eliminate the kids' anxiety and restlessness, let you drive in peace comfortably and safely.
Bestseller No. 6
![Lamicall Car Headrest Tablet Holder - [ Extension Arm] 2023 Adjustable Tablet Car Mount for Back Seat, Road Trip Essentials for Kids, for 4.7-11' Tablet Like iPad Pro, Air, Mini, Galaxy, Fire, Black](https://m.media-amazon.com/images/I/41d11cu8BGL._SL160_.jpg)
Lamicall Car Headrest Tablet Holder - [ Extension Arm] 2023 Adjustable Tablet Car Mount for Back Seat, Road Trip Essentials for Kids, for 4.7-11" Tablet Like iPad Pro, Air, Mini, Galaxy, Fire, Black
- 【 Unique Biaxial Extension Arm】Twist the arm in different angles allowing you to change the view distance, you can swing the tablet in the middle of two seats so both passengers can watch. The articulating arm is easy to pull out or retract as needed, kids can also operate easily. Great for enjoying entertainment with family and friends during car trip🚗.
- 【 Easy Installation & 360° Rotation】 Normally it only takes 3s to install the car tablet holder to the backseat and 2s to put your tablet in, no tools are needed. The 360 degree rotating ball allows you to find the best view angle so kids don't have to look down the whole time, avoid neck pain. Nice baby travel essentials!
- 【 Devices Compatibility】The universal headrest tablet mount is suitable for 4.7 - 11" devices, such as 2022/ 2021 iPad Pro 11, 2022 iPad 10.9/ iPad 10th Generation, iPad Air 5/ 4, iPad Pro 10.5/ 9.7, iPad Mini 6/ 5, Galaxy Tab S8/ S7, Kindle, Fire HD, iPhone 15 Pro Max, 14, 13, 12, 11, Xs, other smartphones and tablets. ❗The max thickness the clamp can fit is 0.67" ( 17mm). ❗4.7 - 11" refers to the diagonal length of the tablet screen, the suitable width of screen is 5.5 - 8.6".
- 【 Sturdy and Safe】 Out of a considerate thought, the hook's depth on both ends of the tablet car mount is deeper, the headrest rod which is made of high-quality metal also help greatly increase the stability during driving. The anti-slip rubber pads protect the tablet from scratching and slipping, keep your device safe.
- 【 Wider Headrest Compatible】 Compared to old version, this new version can fit headrest with narrower rod distance. The adapted distance range of headrest rods is 2.8" ( 72mm) - 5.9" ( 150mm), like SUV, Pickup truck, Sedan and more. ❗ Can't fit the backseat without headrest rods, like Volvo.
Bestseller No. 7
NAVISKAUTO 10.1'' Dual Car DVD Players with HDMI Input Wall Charger 2 Headphones Support Region Free, Last Memory, AV in & AV Out, USB/TF Card, Play a Same or Two Different Movies (2 X DVD Player)
- 【Dual 10.1" Car DVD Players】Play two different videos separately or play the same videos simultaneously through an AV cable. Whether you're playing discs or using USB/ TF card mode, our DVD player supports dual-screen interconnection for playback of the same movie, providing a truly immersive viewing experience.
- 【HDMI Input】NAVISKAUTO headrest DVD player supports the playback of 1080P videos or games from your mobile phone, Firestick, PS3, PS4, Xbox, Raspberry Pi, and computer in sync. More choices, better entertainment.
- 【Support USB/ TF Card Playback】Our DVD player for car is designed with USB and TF card ports, allowing you to easily connect and access your favorite media files. Compatible with JPG, JPEG, MP3, WMA, VOB, AVI, MPEG 1/2, MPG, 3GP, etc. (up to 32GB FAT32 and 720*576 pixels)
- 【Region Free & Last Memory】No restriction for discs from all regions: CD, DVD, CD-R/RW, DVD±R, DVD±RW, VCD, and SVCD. The Last Memory function keeps your viewing progress and always starts from where you left off. Enjoy all your collections from now on!
- 【User-friendly Design】1. The clamshell design makes it easy for children to change discs. 2. Customized headrest mounting brackets fit most sizes of headrests, super easy & stable mounted on car headrests. 3. Built-in dual speakers provide a clear stereo sound and bring you an immersive listing experience on your road trip.
Bestseller No. 8
13.3 Inch 2G+32G Android 11 Car Headrest Video Player,Rear Seat Car TV with 4K IPS Touch Screen Monitor,Car Headrest Screen Support Phone Wireless Connection Mirror Link, HDMI in+Out/Bluetooth/FM/USB
- 🚗【4K HDR Touch Screen and Memory】13.3 Inch headrest car player with 1920X1080 resolution IPS touch screen, supports 4K HD video playback. Built-in 2G RAM/32G ROM memory can store your favorite videos, pictures and applications. You can download and install the app from APKpure or Google Play Store, compatible with apps like Disney+, Netflix, YouTube, Tiktok, Facebook, prime video, Twitter and more
- 🚕【Upgrade Android 11】The 13.3-inch headrest video player is equipped with the latest Android 11.0 system. Supports WiFi 5G/2.4GHz or connects to mobile phone personal hotspot, built-in 5.0 Bluetooth and dual speakers.Headrest car monitors allow your children to enjoy watching videos without crying or getting bored during long drives.
- 📢【Dual Speakers & 5.0 Bluetooth】Built-in stereo surround speakers allow you to immerse yourself in the atmosphere of listening to music or watching movies while driving in the car, and more stereo surround sound will be played when watching videos with headphones. With Bluetooth, you can connect your speakers or headphones wirelessly at any time. If there is no sound when playing the headrest car TV, please turn off FM and Bluetooth to try
- ⭐【Wireless Phone Connectivity】 This video car TV supports iOS AirPlay and Android Miracast phone screen mirroring. It turns your phone into a smart remote control for remote control of your car video monitor via the MyCar Link app. Even if you are sitting in the driver's seat, you can still easily control the car video player in the back seat, such as playing videos, listening to music, watching movies, etc. Tip: The mobile phone and car TV must be connected to the same wifi network
- 🔌【Multi-Port Compatible】Rear seat car TV with HDMI input, HDMI output, USB ,TF and 3.5mm headphone jack, compatible with PS4/PS5/iPad/computer/projector/USB disk/headphones/external speakers and other devices. When a family is traveling in a car, the two headrest car players can play different movies for the children, or they can play the same movie through an HDMI cable connection.
SaleBestseller No. 9
13.3" Upgrade Android 11 Car Headrest Video Players with 2.4G/5G Dual Brand WiFi, Dual Rear Seat TV Monitors Can Sync Screens, IPS Touch Screen 4K Tablets, HDMI Out/in Bluetooth FM USB-2G+32G
- 【Dual Rear Seat TV Monitors 】Newly upgraded 13.3 inch Android 11 car headrest video players, like tablets, are easy to connect WiFi or hotspot in car or your phone. So rear passengers can watch Youtube, News, Netflix movies, play online games, download apps or games in Playstore, check emails, chat on Facebook etc. It's no longer boring on a long journey with kids.
- 【Suport Bluetooth FM & Personalized Experience】These ultra-thin and lightweight car tvs back seat have built-in speakers. They support Bluetooth headphones and wired headsets. They also can be FM transmitters to transmit audio to car speaker. This Android 10 smart tablets provide 7 colorful ambient lights colors for choice.
- 【Support Phone Mirroring & Sync Screens】Support mirror Android phone or iPhone, you can run downloaded movies from phone with headrest video players. These 2 monitors can sync screens with each other by HDMI output and HDMI input function with a HDMI cable, so you can run the same Netflix movies on both screens at the same time. You can also connect PS4 TV box
- 【IPS Touch Screen & HD 4K Crystal Pictures】Upgraded 13.3" large screen. Sensitive 1920X1080 IPS touch screen. 4K crystal clear pictures and smooth video. Easy to install with the headrest mounting hardware. (Mounting kits, Cig-lighter and wall charger are all included in the package)
- 【Customer Service and 1 Year Warranty】 This android headrest tv player comes with a 12 months manufacturer's warranty after purchase. If you have any questions or problems with the product, please contact us via Amazon or Kaskawise Customer Service
Bestseller No. 10
15.6 Inch 4K Android 11.0 Multifunction Car TV Back Seat, 5G WiFi Headrest Monitor Tablet Touch Screen 1080P Bluetooth/USB/SD/HDMI in+Out/FM/Mirror Link/Airplay Video Player (2Ram 32Rom(1Monitor))
- 🥇【Powerful Configuration Parameter Car TV for Back Seat】15.6inch, Android 11.0, the most realistic IPS screen (1920*1080), equipped with a second-generation cyclone chip, 2G ram running memory without lag, 32G expandable external storage, support for downloading Youtube, News, Netflix, Disney+, Amazon Video, HBO TikTok etc application entertainment software, while the USB port supports 1TB expansion, compatibility and scalability enhancement.
- 🥇【Support Wireless Connection Car Entertainment System】This Car TV supports Airplay or Miracast, It also supports mobile phone mirroring screen function. Use this function to perfectly display the video or picture on the headrest display from a mobile phone.
- 🥇【Phone Link & Screen Mirroring Car Headrest Video Players】The mobile phone is connected to the headrest screen through a Phone Link, which can directly control the headrest TV screen. The family members in the front row can choose to open/close the APP, adjust the volume, FM connection, Bluetooth... make the mobile phone a more intelligent remote control; From Happycast screencasting function, stable transmission, high-definition images.
- 🥇【Dynamic Distance Ratio Headrest TV for Car】Very suitable for 1080P 4K video playback, enjoy 5G WiFi (5GHz and 2.4GHz) ultra-fast network, bring family and kids much fun; the distance between adults and the front headrest player is 15.7-19.7inch, and experiments have proved that 15.6 inches is easier to become your mainstream choice, without causing visual fatigue and dry eyes.
- 🥇【Car TVs with Wi-Fi and Bluetooth, Support Headset】Built-in speaker, you can also use an FM transmitter to transmit audio to car speakers. In addition to this, Bluetooth headsets or wired headsets can also be used.
Last update on 2024-04-17 / Affiliate links / Images from Amazon Product Advertising API
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