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| TSB 14-0001 | CRANK/NO START CONDITION – BUILT ON 3/1/2013 AND THROUGH 5/10/2013 |
| FORD: | 2013 Explorer |
ISSUE:
Some 2013 Explorer vehicles built on 3/1/2013 and through 5/10/2013 may exhibit a crank/no start condition which may be intermittent.
This may be caused by fuel pump electrical connection concerns.
ACTION:
Follow Service Procedure Steps to correct condition.
SERVICE PROCEDURE
- Inspect C3053, terminals A and H for a loose or damaged condition. Refer to Wiring Diagram, Section 150-1. Are the terminals loose or damaged?
- No – this article does not apply. Refer to Powertrain Control/Emissions Diagnostic (PC/ED) manual for normal diagnosis.
- Yes – proceed to Step 2.
- Lower the fuel tank, Refer to Workshop Manual, Section 310-01.
- Replace both connectors using the service pigtails.
| PART NUMBER | PART NAME |
|---|---|
| DU2Z-14S411-AJA | Service Pigtail—Female |
| DU2Z-14S411-AKA | Service Pigtail—Male |
| OPERATION | DESCRIPTION | TIME |
|---|---|---|
| 140001A | 2013 Explorer 2.0L GTDI FWD: Inspect Terminals And Replace Both Connectors Includes Time To Remove And Install Fuel Tank (Do Not Use With Any Other Labor Operations) | 3.7 Hrs. |
| 140001A | 2013 Explorer 3.5L Ti-VCT FWD: Inspect Terminals And Replace Both Connectors Includes Time To Remove And Install Fuel Tank (Do Not Use With Any Other Labor Operations) | 3.8 Hrs. |
| 140001A | 2013 Explorer 3.5L Ti-VCT AWD: Inspect Terminals And Replace Both Connectors Includes Time To Remove And Install Fuel Tank (Do Not Use With Any Other Labor Operations) | 4.1 Hrs. |
| 140001A | 2013 Explorer 3.5L GTDI AWD: Inspect Terminals And Replace Both Connectors Includes Time To Remove And Install Fuel Tank (Do Not Use With Any Other Labor Operations) | 4.2 Hrs. |
| 140001B | 2013 Explorer Police FWD: Inspect Terminals And Replace Both Connectors Includes Time To Remove And Install Fuel Tank (Do Not Use With Any Other Labor Operations) | 3.9 Hrs. |
| 140001B | 2013 Explorer Police AWD: Inspect Terminals And Replace Both Connectors Includes Time To Remove And Install Fuel Tank (Do Not Use With Any Other Labor Operations) | 4.2 Hrs. |
WARRANTY STATUS
Eligible Under Provisions Of New Vehicle Limited Warranty Coverage And Emissions Warranty Coverage.
Warranty/ESP coverage limits/policies/prior approvals are not altered by a TSB. Warranty/ESP coverage limits are determined by the identified causal part and verified using the OASIS part coverage tool.
DEALER CODING
| BASIC PART NO. | CONDITION CODE |
| 14A005 | x4 |
