Uneven Steering Effort – 2015-2019 Ford Transit

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NHTSA ID Number: 10207889

Manufacturer Communication Number: TSB 22-2022

Summary

Some 2015-2019 Transit vehicles may exhibit uneven steering effort. This may be due to the steering column slider length. To correct the condition, follow the Service Procedure to adjust the steering column slider length.

 


Model:

FordeBay

2015-2019 Transit

 

Issue: Some 2015-2019 Transit vehicles may exhibit uneven steering effort. This may be due to the steering column slider length. To correct the condition, follow the Service Procedure to adjust the steering column slider length.

 

Action: Follow the Service Procedure steps to correct the condition on vehicles that meet all of the following criteria:

  • 2015-2019 Transit
  • Uneven steering effort

 

Parts

Service Part NumberQuantityDescriptionUnit of IssuePiece Quantity
W520102-S4421Steering Column Locknut44
Obtain LocallyAs NeededWasher, 1 mm thick, 8 mm inside diameter, 17 mm outside diameter

Quantity refers to the amount of the service part number required to repair the vehicle.

Unit of Issue refers to the number of individual pieces included in a service part number package.

Piece Quantity refers to the total number of individual pieces required to repair the vehicle.

As Needed indicates the amount of the part may vary and/or is not a whole number. Parts can be billed out as non-whole numbers, including less than 1.

 

Service Procedure

1. Remove the steering column lower shroud. Refer to Workshop Manual (WSM), Section 501-05. (Figure 1)

Figure 1

 

2. Make sure the road wheels are in the straight ahead position.

3. Measure the steering column slider length. (Figure 2)

Figure 2

 

4. Is the steering column slider length 73 mm +/- 1 mm?

(1). Yes – this article does not apply. Refer to WSM, Section 211-05 for normal diagnostics.

(2). No – proceed to Step 5.

5. Install washers as needed.

(1). For steering column slider lengths 75 mm or more, install washer(s) to the lower threaded studs according to the following chart. (Figure 3 Callout 2)

(2). For steering column slider lengths 71 mm or less, install washer(s) to the upper threaded studs according to the following chart. (Figure 3 Callout 1)

WARNING: Install new steering column locknuts. Failure to follow this instruction may result in personal injury.

Figure 3

 

Washer Chart

Slider LengthLocation Of The WasherWasher ThicknessTotal Washers Per Stud
69 mmUpper threaded studs1 mm3
70 mmUpper threaded studs1 mm2
71 mmUpper threaded studs1 mm1
72-74 mmNominal measurements, no washers needed
75-76 mmLower threaded studs1 mm1
77-78 mmLower threaded studs1 mm2
79-80 mmLower threaded studs1 mm3
81 mm or moreLower threaded studs1 mm3

 

6. Install the steering column lower shroud. Refer to WSM, Section 501-05.

 


5 Affected Products

Vehicle

MAKEMODELYEAR
FORDeBayTRANSIT2015-2019

 


1 Associated Document

Manufacturer Communications

22-2022
01 February 2022

MC-10207889-0001.pdf 163.917KB

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