Erratic Operation Of Climate Control Blower Motor - 2013-2014 Ford Explorer, Taurus

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TSB 14-0060

POLICE INTERCEPTOR – ERRATIC OPERATION OF CLIMATE CONTROL BLOWER MOTOR – LOSS OF COMMUNICATION WITH HVAC MODULE

FORD:

2013-2014 Explorer, Taurus

The article supersedes TSB 14-0042 to update the Service Procedure.

ISSUE:

Some 2013-2014 Taurus and Explorer Police Interceptor vehicles may exhibit a concern of erratic operation of the climate control blower motor and the inability to communicate with the heating ventilation air conditioning (HVAC) module over the network during repair diagnosis.

ACTION:

Follow the Service Procedure steps to correct the condition.

SERVICE PROCEDURE

Explorer

Remove the left front seat. Refer to Workshop Manual (WSM), Section 501-10.

Remove the B-pillar trim panel. Refer to WSM, Section 501-05.

Pull back enough of the floor covering material to expose electrical connector C3403 containing a jumper plug/cap. Refer to Wiring Diagram, Section 152-1.

Cut the individual circuits close to the connector leaving as much of the original circuit length as possible. Remove C3403 from the vehicle wiring harness.

Using the solder splicing method join the same colored circuits together, eliminating the connector and jumper plug/cap. Use heat shrink tubing to complete the repair. Refer to Wiring Diagram, Section 5-1.

Reverse the procedure to reassemble the vehicle.

Taurus

Remove the left front seat. Refer to WSM, Section 501-10.

Remove the front scuff plate trim panel. Refer to WSM, Section 501-05.

Pull back enough of the floor covering material to expose electrical connector C3379 containing a jumper plug/cap. Refer to Wiring Diagram, Section 152-1.

Cut the individual circuits close to the connector leaving as much of the original circuit length as possible. Remove C3379 from the vehicle wiring harness.

Using the solder splicing method join the same colored circuits together eliminating the connector and jumper plug/cap. Use heat shrink tubing to complete the repair. Refer to Wiring Diagram, Section 5-1.

Reverse the procedure to reassemble the vehicle.

OPERATION	DESCRIPTION	TIME
140060A	2013-2014 Taurus Police: Bypass Electrical Connector Following The Service Procedure (Do Not Use With Any Other Labor Operations)	1.5 Hrs.
140060A	2013-2014 Explorer Police: Bypass Electrical Connector Following The Service Procedure (Do Not Use With Any Other Labor Operations)	1.8 Hrs.
MT140060	Additional Time To Remove Any Police Equipment That Would Interfere With Connector Access Can Be Claimed With Operation A	Actual Time

WARRANTY STATUS

Eligible Under Provisions Of New Vehicle Limited Warranty Coverage.
Warranty/ESP coverage limits/policies/prior approvals are not altered by a TSB. Warranty/ESP coverage limits are determined by the identified causal part and verified using the OASIS part coverage tool.