Sagging Headliner by the Roof Opening Panel – 2012-2014 Ford Edge & Lincoln MKX

TSB 14-0088

HEADLINER SAG BY ROOF OPENING PANEL

 

FORD:	2012-2014 Edge
LINCOLN:	2012-2014 MKX

 

ISSUE:

Some 2012-2014 Edge and MKX vehicles may exhibit a sagging headliner by the roof opening panel.

 

ACTION:

Follow the Service Procedure steps to correct the condition.

 

SERVICE PROCEDURE

1. Inspect the headliner for sagging at the roof opening panel near the overhead lamp. Is the headliner sagging? (Figure 1)
   1. No – this article does not apply.
   2. Yes – proceed to Step 2.

Figure 1 – 14-0088

 

2. Apply upward pressure to the headline for 45 seconds to eliminate the sag condition. Allow the vehicle to sit for 30 minutes. (Figure 2)

Figure 2 – 14-0088

 

3. Did the headliner stay in place?
   1. Yes – no further action is required. Return the vehicle to the customer.
   2. No – replace the headliner. Refer to Workshop Manual (WSM), Section 501-05.

 

BT4Z-7851944-DA	Headlining – Light Stone, Less SYNC 2011/2013
DT4Z-7851944-BA	Headlining – Light Stone, With SYNC I With Mobile Navigation 2012/2013/2014
DT4Z-7851944-DA	Headlining – Light Stone, Less SYNC 2013/2014

 

OPERATION	DESCRIPTION	TIME
140088A	2012-2014 Edge,MKX: Inspect And Adjust Headliner (Do Not Use With Any Other Labor Operations)	0.2 Hr.
140088B	2012-2014 Edge: Inspect And Adjust Headliner, Replace Headliner (Do Not Use With Any Other Labor Operations)	3.1 Hrs.
140088B	2012-2014 MKX: Inspect And Adjust Headliner, Replace Headliner (Do Not Use With Any Other Labor Operations)	3.2 Hrs.

 

WARRANTY STATUS

Eligible Under Provisions Of New Vehicle Limited Warranty Coverage.
Warranty/ESP coverage limits/policies/prior approvals are not altered by a TSB. Warranty/ESP coverage limits are determined by the identified causal part and verified using the OASIS part coverage tool.

 

DEALER CODING

BASIC PART NO.	CONDITION CODE
7851944	33