Customer Satisfaction Program 17B16 – Battery Junction Box Clean and Seal – 2011 Ford Fiesta

2011 Ford Fiesta

November 7, 2017 TO: All U.S. Ford and Lincoln Dealers SUBJECT: Customer Satisfaction Program 17B16 Certain 2011 Model Year Fiesta Vehicles Battery Junction Box Clean and Seal   PROGRAM TERMS   This program will be in effect through November 30, 2018.  There is no mileage limit for this program.   URGENCY / EXPIRATION DATE This Customer Satisfaction … Read more

Customer Satisfaction Program 17N03 – Carbon Monoxide Concerns – 2011-2017 Ford Explorer

2017 Ford Explorer

NHTSA ID Number: 10153981 Manufacturer Communication Number: 17N03-S2   Summary Certain 2011-2017 Model Year Explorer Vehicles – Carbon Monoxide Concerns   January 09, 2019 TO: All U.S. Ford and Lincoln Dealers SUBJECT: Customer Satisfaction Program 17N03 – Supplement #2 Certain 2011-2017 Model Year Explorer Vehicles Carbon Monoxide Concerns REF: Customer Satisfaction Program 17N03 – Supplement #1 Dated October … Read more

Reductant Injector Ticking/Tapping Noise – 2011-2019 Ford F-Super Duty

2017 Ford F-Super Duty

NHTSA ID Number: 10155577 Manufacturer Communication Number: SSM 47836 Summary Some 2011-2019 F-Super Duty 6.7L diesel equipped vehicles may exhibit a ticking/tapping noise traced to the reductant injector.   54 Affected Products Vehicles FORD F-250 SD 2011-2019 FORD F-350 SD 2011-2019 FORD F-450 SD 2011-2019 FORD F-550 SD 2011-2019 FORD F-650 SD 2011-2019 FORD F-750 SD 2011-2019 … Read more

No Start – Illuminated MIL And Diagnostic Trouble Code (DTC) P161A After Powertrain Control Module (PCM) Replacement – 2009-2018 Ford & Lincoln

2018 Ford F-150

NHTSA ID Number: 10127405 Manufacturer Communication Number: SSM 46900   Summary Some vehicles may exhibit a no start condition with an illuminated malfunction indicator lamp (MIL) and a DTC P161A after PCM replacement. This may be due to the parameter reset procedure not being properly completed. To clear this DTC, use the Ford Integrated Diagnostic System (IDS) … Read more

6.7L Diesel Engine – Exhaust Noise And/or Odor – 2011-2014 Ford F-Super Duty

2014 Ford F-Super Duty

NHTSA ID Number: 10205475 Manufacturer Communication Number: SSM 50330 Summary Some 2011-2014 F-Super Duty vehicles equipped with 6.7L diesel engine may experience an exhaust leak due to broken exhaust manifold studs. New parts have been released to service this condition. Replace the exhaust manifold on the side with a broken stud. On cylinders 1,2,3,5,6 and 7 use … Read more