Customer Satisfaction Program 20N11 – Roof Rack Cover Inspection/Repair – 2016-2019 Ford Explorer

2019 Ford Explorer

NHTSA ID Number: 10199479 Manufacturer Communication Number: 20N11-S3   Summary On some of the affected vehicles, the roof rack covers may become detached from the vehicle.     4 Affected Products Vehicle MAKE MODEL YEAR FORD EXPLORER 2016-2019   PROGRAM TERMS This program provides a one-time repair for the roof rail covers and retaining clips to 10 … Read more

Various Transmission Related Concerns And/Or Diagnostic Trouble Codes (DTCs) – 2020-2021 Ford Mustang GT500

2021 Ford Mustang Shelby GT500

NHTSA ID Number: 10187985 Manufacturer Communication Number: SSM 49581 Summary Some 2020-2021 Mustang GT500 vehicles may exhibit various transmission related concerns and/or DTCs. In addition to following normal Workshop Manual (WSM) diagnostics, inspect C105, an inline connector next to the right side valve cover, for signs of pushed out terminals, terminal damage, or harness damage. If any … Read more

6.2L/7.3L/3.3L – Illuminated MIL With DTC P0106 In Transport Mode – High Altitude Operation – 2021 Ford

2021 Ford F-150

NHTSA ID Number: 10184633 Manufacturer Communication Number: SSM 49493   Summary Some 2021 F-Super Duty vehicles equipped with a 6.2L or 7.3L engine and Explorer/Police Interceptor Utility vehicles equipped with a 3.3L engine may exhibit an illuminated malfunction indicator (MIL) with diagnostic trouble code (DTC) P0106 stored in the powertrain control module (PCM) while in transport mode, … Read more

3.0L EcoBoost – Appears To Have Low Oil Level – 2020-2022 Ford Explorer & Lincoln Aviator

2021 Ford Explorer

NHTSA ID Number: 10209382 Manufacturer Communication Number: SSM 50639 Summary Some 2020-2022 Explorer/Aviator vehicles equipped with a 3.0L EcoBoost engine may appear to have a low engine oil level if the proper procedures are not followed. Refer to the Owner’s Manual, Maintenance, Engine oil check section. When checking the engine oil level after shutting off the engine … Read more

Various SYNC 4 System Concerns – SYNC4 System Reboot Procedure – 2021 Ford & Lincoln

2021 Ford Mustang Mach-E

NHTSA ID Number: 10187948 Manufacturer Communication Number: SSM 49625   Summary Some 2021 Mustang Mach-E/F-150/Edge/Nautilus vehicles may require a reboot of the SYNC 4 system. For vehicles equipped with a volume/power and right seek button, press and hold both the volume/power and right seek button for 10 seconds and the system will reboot. For vehicles not equipped … Read more