NHTSA ID Number: 10209382
Manufacturer Communication Number: SSM 50639
Summary
Some 2020-2022 Explorer/Aviator vehicles equipped with a 3.0L EcoBoost engine may appear to have a low engine oil level if the proper procedures are not followed. Refer to the Owner’s Manual, Maintenance, Engine oil check section. When checking the engine oil level after shutting off the engine wait at least 15 minutes prior to checking in order to allow the oil to drain back to the oil pan. The engine oil level can be checked immediately if the engine has not been started. When changing the engine oil the engine needs to be at normal operating temperature and the oil filter removed before draining the oil. Allow the oil pan to drain completely for up to 5 minutes. Check oil level after filling by following the oil level check procedure.
APPLICABLE VEHICLES
2020 – 2022 CAR: TV U611N AVIATOR
2020 – 2022 CAR: TW U625N EXPLORER
6 Affected Products
Vehicles
1 Associated Document
Manufacturer Communications
SSM 50639 – 2020-2022 Explorer/Aviator – 3.0L EcoBoost – Appears To Have Low Oil Level
MC-10209382-0001.pdf 114.312KB
NHTSA ID Number: 10186600
Manufacturer Communication Number: SSM 49449
Summary
Some 2020-2021 Explorer/Aviator vehicles equipped with a 3.0L EcoBoost engine may appear to have low engine oil level if the proper procedures are not followed. Refer to the Owners Guide, Maintenance, Engine oil check section. When checking the engine oil level after shutting off the engine wait at least 15 minutes prior to checking in order to allow the oil to drain back to the oil pan. The engine oil level can be checked immediately if the engine has not been started. When changing the engine oil the engine needs to be at normal operating temperature and the oil filter removed before draining the oil. Allow the oil pan to drain completely for up to 5 minutes. Check oil level after filling by following the oil level check procedure.
1 Associated Document
Manufacturer Communications
SSM 49449 – 2020-2021 Explorer/Aviator – 3.0L EcoBoost – Appears To Have Low Oil Level
MC-10186600-0001.pdf 113.266KB
NHTSA ID Number: 10179176
Manufacturer Communication Number: SSM 49104
Summary
Some 2020 Explorer/Aviator vehicles equipped with a 3.0L EcoBoost engine may appear to have low engine oil level if the proper procedures are not followed. Refer to the Owners Guide, Maintenance, Engine oil check section. When checking the engine oil level after shutting off the engine wait at least 15 minutes prior to checking in order to allow the oil to drain back to the oil pan. The engine oil level can be checked immediately if the engine has not been started. When changing the engine oil the engine needs to be at normal operating temperature and the oil filter removed before draining the oil. Allow the oil pan to drain completely for up to 5 minutes. Check oil level after filling by following the oil level check procedure.
1 Associated Document
Manufacturer Communications
SSM 49104 – 2020 Explorer/Aviator – 3.0L EcoBoost – Appears To Have Low Oil Level
- Phosphorus Replacement Technology to help extend the life of the emission system
- Reduces leaks, oil burnoff and power robbing deposits
- 15,000 miles between oil changes*
- Meets or exceeds the following specifications: API SP/SN PLUS/SN/SM | ILSAC GF-6 | Meets engine test requirements of Chrysler MS 6395 | Meets Ford
WSS-M2C946-B1 | Meets Ford WSS-M2C961-A3 - Or one year, whichever comes first
- Mobil 1 advanced full-synthetic motor oil 5W-30 utilizes Mobil 1’s signature Triple Action Formula to deliver outstanding engine performance, protection, and cleanliness.
- Helps protect critical engine parts for up to 10,000 miles between oil changes,* controlling oxidation to prevent oil breakdown and maintaining excellent viscosity
- Meets ILSAC GF-6 standards to help provide low-speed pre-ignition (LSPI) and timing chain wear protection while keeping your engine clean and helping to improve your fuel economy
- Mobil 1 is specially formulated to help remove sludge and lower engine temperatures
- Provides excellent internal engine heat protection (up to 500 degrees F) and low temperature protection (to -30 degrees F)
- Formulated for engines with 75,000 miles or more, Valvoline MaxLife High Mileage synthetic blend is formulated with seal conditioners to help prevent oil leaks and reduce oil consumption
- Delivers 20% better wear protection and 15% better sludge defense than industry standards to help prevent engine breakdown
- Extra detergents safeguard against friction, corrosion and deposits to keep high-mileage engines clean
- Advanced friction-fighting additives help maximize performance and improve fuel efficiency
- Provides performance benefits for high mileage, new and re-built engines alike
- Advanced protection against the four main causes of engine breakdown: wear friction heat and deposits
- Delivers 40% stronger wear protection than industry standards to reduce friction and improve fuel economy
- Provides 15% better deposit defense vs. industry standards, keeping engines cleaner for smoother performance and longer-lasting protection
- Up to 2.5X better heat protection vs. industry standards to fight harmful sludge formation and thermal breakdown
- Engineered for excellent low-temperature flow, reducing metal-to-metal contact during cold starts — when most engine wear typically occurs
- Phosphorus Replacement Technology helps extend emission system life
- Superior dispersancy that fights sludge build up
- Exceptional oil burn-off protection exceeding industry standards* | Seal conditioners to help reduce leaks
- Advanced additives that help prevent engine wear | Improved Fuel Economy**
- Meets or exceeds the following specifications: API SP/SN PLUS/SN/SM | ILSAC GF-6 | Meets Ford WSS-M2C946-B1 | Meets Ford WSS-M2C961-A1 | * Based on API and ACEA volatility specifications | ** In 5W-20, 5W-30 and 10W-30 grades versus industry specifications
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