Front Coil Springs Could Potentially Fracture – 1999-2001 Ford Taurus & Mercury Sable

TSB 16-0068 SAFETY RECALL 04S17 – FRONT COIL SPRINGS – REQUESTS FOR RECALL SERVICE ACTION
FORD: 1999-2001 Taurus
MERCURY: 1999-2001 Sable

This article supersedes TSB 14-0165 to provide updated contact direction to the Special Service Support Center.

ISSUE:

For 1999-2001 Taurus or Sable vehicles Safety Recall 04S17 has been issued for vehicles that are operated in high corrosion areas for an extended period, where the front coil springs could potentially fracture.

A fractured front coil spring could move past the spring seat and contact a front tire.

If a front coil spring should fracture and come in contact with a tire, the tire may rupture resulting in rapid air loss, which could increase the risk of a crash without warning.

 

ACTION:

Follow the Service Procedure steps to correct the condition.

SERVICE PROCEDURE

  1. For 1999-2001 Taurus or Sable vehicles that are not covered under Safety Recall 04S17 but exhibit front coil spring corrosion, dealers can submit a Non-Involved Vehicle type contact to the Special Service Support Center (SSSC) from the PTS website to request recall service action. Dealers should provide pictures of the VIN, Odometer and a picture of the coil spring corrosion. Dealers located in U.S. Federalized Territories (America Samoa, Guam, Northern Mariana Islands, Puerto Rico and U.S. Virgin Islands) must contact [email protected]ford.com to request recall service action. To qualify, the vehicles must still be equipped with original equipment front coil springs and struts.
  1. If approved, follow Safety Recall 04S17. Dealers are to install protective shields on both front coil springs.

OTHER APPLICABLE ARTICLES

04S17

 

WARRANTY STATUS

Information Only – Not Warrantable

 

NHTSA

04V332

 

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