June 10, 2022 NHTSA CAMPAIGN NUMBER: 22V414000
Unsecured Fuel Tank Attachment Strap
An improperly attached fuel tank increases the risk of a fuel leak and potential for fire.
NHTSA Campaign Number: 22V414
Manufacturer Ford
Motor Company
Components FUEL SYSTEM, GASOLINE
Potential Number of Units Affected 1
Summary
Ford Motor Company (Ford) is recalling one 2021 F-150 vehicle. A single vehicle may have been assembled without a fuel tank front attachment resulting in an unsecured fuel tank attachment strap.
Remedy
Dealers will inspect and repair (if necessary) the fuel tank strap bracket, free of charge. Owner notification letters were mailed July 1, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford’s number for this recall is 22S42.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Check if your Vehicle has a Recall
June 13, 2022
Safety Recall 22S42
Certain 2021 Model Year F-150
Suspect Fuel Strap Secure
AFFECTED VEHICLES
| Vehicle | Model Year | Assembly Plant | Build Dates |
| F-150 | 2021 | Dearborn | July 1, 2021 through July 1, 2021 |
REASON FOR THIS SAFETY RECALL
This recall affects one vehicle only. In the affected vehicle, a front fuel tank strap inboard frame bracket may be missing from the vehicle. A special repair procedure will be required, and a bracket will be requested for repair (if found to be missing). An improperly attached fuel tank strap may affect the retention of the fuel tank and increase the risk of fuel leak and fire.
SERVICE ACTION
Dealers are to inspect the vehicle for the presence of the front fuel tank strap inboard frame bracket via mobile or in dealership inspection. If the vehicle does not pass inspection, please contact the SSSC for the repair direction. This service must be performed on the affected vehicle at no charge to the vehicle owner.
OWNER NOTIFICATION AND MAILING SCHEDULE
An owner letter is expected to be mailed the week of June 27, 2022.
PLEASE NOTE:
Federal law requires dealers to complete this recall service before a new vehicle is delivered to the buyer or lessee. Violation of this requirement by a dealer could result in a civil penalty of up to $21,000 per vehicle. Correct all vehicles in your new vehicle inventory before delivery.
Mobil Inspection Recommendations
- Mobile Inspection is only for inspecting the bracket underneath the vehicle.
- Confirm with customer a mobile inspection is feasible.
- Check OASIS prior to going to the customer’s home or business to confirm if any other outstanding FSA needs to be completed.
- Transportation – due to the simplicity of this inspection, a specialty vehicle is not required.
Mobile Inspection Additional Information
Please ensure the technician brings the following to the mobile inspection destination:
- Dealers must retain a Mobile Inspection Record with the repair order documentation. Refer to the Claims Preparation and Submission section and Attachment IV for details.
- Printed Technical Instructions.
- Printed Repair/Work Order or any other necessary documentation as customer copy(s) o Documents could also be emailed to the customer.
- Charged cell phone, and laptop.
- Shirt/uniform and vehicle graphic with dealership or Ford logos are recommended. Recommended tools for inspection: mirror, cell phone, and flashlight.
Mobile Inspection Questions and Assistance
- For questions and assistance, contact the Special Service Support Center (SSSC) via the SSSC Web Contact Site. Work with Dealership warranty administrator to create a SSSC contact ID#.
- Once an SSSC agent responds to the new contact ID#, you may opt to call the SSSC hotline: (800) 325-5621.
SOLD VEHICLES
- Ford has not issued instructions to stop selling/delivering or driving used vehicles under this safety recall. The owner should contact their dealer for an appointment to have their vehicle remedied as soon as practicable.
DEALER-OPERATED RENTAL VEHICLES
The Fixing America’s Surface Transportation (FAST) Act law effective June 2016 prohibits a rental company from selling, renting or leasing vehicles subject to a safety or compliance recall. Please consult your legal counsel for legal advice.
TITLE BRANDED / SALVAGED VEHICLES
Affected title branded and salvaged vehicles are eligible for this recall.
OWNER REFUNDS
- This safety recall must still be performed, even if the owner has paid for a previous repair. Claiming a refund will not close the recall on the vehicle.
- Ford Motor Company is offering a refund for owner-paid repairs covered by this recall if the repair was performed prior to the date indicated in the reimbursement plan, which is posted with this bulletin. Owners are directed to seek reimbursement through authorized dealers or, at their option, directly through Ford Motor Company at P.O. Box 6251, Dearborn, MI 481216251.
- Dealers are also pre-approved to refund owner-paid emergency repairs that were performed away from an authorized servicing dealer after the end date specified in the reimbursement plan. Non-covered repairs, or those judged by Ford to be excessive, will not be reimbursed.
- Refunds will only be provided for the cost associated with the suspect fuel strap secure.
RENTAL VEHICLES
Dealers are pre-approved for up to 10 days for a comparable rental vehicle. Follow Extended Service Plan (ESP) guidelines for dollar amounts. Rentals will only be reimbursed for the day(s) the vehicle is at the dealership for part replacement. Prior approval for more than 10 rental day(s) is required from the SSSC. Contact the SSSC via the SSSC Web Contact Site for consideration and approval if appropriate
PARTS REQUIREMENTS / ORDERING INFORMATION
If the vehicle does not pass inspection, please contact the SSSC for the repair instructions and parts list. Also, if necessary, please submit photos and a list of the related damage parts to the SSSC.
CERTAIN 2021 MODEL YEAR F-150 VEHICLES — FUEL TANK STRAP BRACKET INSPECTION
MOBILE OR DEALERSHIP INSPECTION PROCEDURE
1. Visually inspect the forward fuel strap and the inboard fuel tank strap bracket. See Figure 1. Is the fuel tank strap secure, and the bracket present?
Yes – Passes inspection. Capture and submit clear photo(s) to the Special Service Support Center (SSSC) showing the forward fuel strap and the inboard fuel tank strap bracket.
No – Does not pass inspection. Capture and submit clear photo(s) to the SSSC of the missing/damaged fuel tank strap and/or damage to the inboard mounting bracket, along with any related damage. The SSSC will provide repair instructions.
IMPORTANT NOTE: Federal law prohibits selling motor vehicle parts or components that are under safety, compliance, or emissions recall. Unless a part is requested to be returned to Ford, all parts replaced under this FSA must be scrapped in accordance with all applicable local, state and federal environmental protection and hazardous material regulations. Refer to the Parts Retention, Return, & Scrapping section of the FSA dealer bulletin for further information.
Chronology :
On February 10, 2022, an issue pertaining to a vehicle with a potentially missing fuel tank strap attachment bracket was brought to Ford’s Critical Concern Review Group (CCRG) for review. A 2021MY F-150 (VIN #1FTFW1E54MFB99978) had been identified by Dearborn Truck Plant (DTP) that may have been shipped with a missing fuel tank support bracket. During initial vehicle assembly, the vehicle’s frame was identified as missing its front fuel tank strap inboard attachment frame bracket. Subsequent review of plant records found no evidence that the vehicle was repaired prior to shipment.
Ford attempted to work directly with the selling dealer and customer for inspection of the mounting bracket to see if it was present and repair (if necessary)
On May 20, 2022, CCRG reviewed videos from the DTP vision system that the frame bracket used to secure the fuel tank strap was missing on the above vehicle at the time the vehicle was produced. It still remains unclear if this vehicle was repaired prior to shipment from the plant.
CCRG conducted a search of report databases and did not identify any similar 2021MY F-150 reports indicating improperly attached fuel tanks.
As of May 31, 2022, CCRG has found no evidence of inspection or repair for this vehicle, nor has Ford been contacted by the customer regarding the scheduling of the repair.
On June 3, 2022, Ford’s Field Review Committee reviewed the concern and approved a field action.
Ford is not aware of any reports of accident or injury related to this condition.
1 Affected Product
Vehicle
| MAKE | MODEL | YEAR |
| FORD | F-150 | 2021 |
6 Associated Documents
Manufacturer Notices(to Dealers,etc) – Dealer Bulletin re Safety Recall 22S42 Certain 2021 Model Year F-150 Suspect Fuel Strap Secure
RCMN-22V414-2071.pdf 14174.324KB
Defect Notice 573 Report
RCLRPT-22V414-1333.PDF 214.252KB
Recall Acknowledgement
RCAK-22V414-8694.pdf 645.362KB
ISSUED Owner Notification Letter(Part 577)
RCONL-22V414-1387.pdf 86.725KB
Recall Quarterly Report #1, 2022-3
RCLQRT-22V414-4840.PDF 211.126KB
Recall Quarterly Report #2, 2022-4
RCLQRT-22V414-2215.PDF 211.223KB
Latest Recalls Documents
- Proven to clean intake valves on GDI engines and turbo systems
- Easily installed through the air intake system
- Highest concentration PEA (Polyether Amine) detergency available
- Proven to remove up to 46% of GDI Intake Valve deposits in 1 hour
- 150X more concentrated than fuel additives
- Proven to clean intake valves on GDI engines and turbo systems with advanced Cozol technology
- Increases horsepower and improves air/fuel ratio and MPG by cleaning mass air flow sensors
- Easily installed CRC cleaner through the air intake system to remove deposits
- CRC GDI cleaner dissolves baked-on carbon deposits for smoother idle
- Mass air flow sensor cleaner dries in seconds and is plastic safe
- Gumout Professional Formula Mass Air Flow Sensor Cleaner Safely Cleans Gas and Diesel MAF Sensors Restoring Sensor Functionality and Engine Performance.
- Deep Cleans GDI (Gasoline Direct Injection) / PFI (Port Fuel Injection) Intake Valves, As Well As, The Throttle Body, Intake Ports, Fuel Injectors and Combustion Chambers
- BERRYMAN 2611 CLEANER – Receive one (1), 16 oz can of Berryman Intake Valve & Combustion Chamber Cleaner with Application Hose Kit (MPN 2611). Professional engine carbon cleaner spray formulated to remove carbon buildup from intake valves and combustion chambers in gasoline engines.
- DIRECT INDUCTION CLEANING TREATMENT – This intake valve cleaner spray is applied through the intake system while the engine is running, allowing the cleaner to reach intake valves and combustion chambers directly. Designed for use in fuel injected gasoline engines including PFI, TBI and modern GDI engines.
- POWERFUL PEA CARBON CLEANING – Contains polyetheramine (PEA), a professional engine cleaning agent used to break down stubborn carbon deposits. Helps remove buildup from intake valves, combustion chambers and internal engine components to restore airflow and combustion efficiency.
- RESTORE ENGINE PERFORMANCE & DRIVABILITY – Dissolves heavy carbon buildup that can reduce efficiency and cause rough idle, hesitation and reduced power. Helps restore original octane requirements and improve throttle response, acceleration and overall engine performance. Safe for catalytic converters and oxygen sensors.
- UNIVERSAL APPLICATION ACCESSORIES – Includes application hoses and adapters designed for induction cleaning treatments across a wide range of gasoline engines. Bundle also includes one (1), SMA ProQor reusable shop towel for wiping spills and keeping your workspace clean during engine maintenance.
- Removes Carbon Buildup Fast: Breaks down stubborn, baked‑on carbon deposits on intake valves and turbo components, restoring airflow and improving engine performance.
- Boosts Power & Efficiency: Regular use increases power and torque, improves MPG, and reduces rough idle, hesitation, and hard starts.
- Proven High‑Strength Formula: Delivers concentrated cleaning agents directly to intake valves—up to 150× stronger than premium fuel additives—and removes up to 46% of deposits within the first hour.
- No Engine Teardown Required: Safe for GDI and PFI engines; simply spray through the air intake system for professional‑grade cleaning without disassembly.
- Reduces Emissions & Improves Drivability: Helps restore proper combustion, reduce harmful emissions, and smooth out idle and acceleration for a cleaner‑running engine.
Last update on 2026-06-10 / Affiliate links / Images from Amazon Product Advertising API
SEOCONTENT-START
June 2022 Ford Motor Company Ford Customer Service Division P. O. Box 1904 Dearborn, Michigan 48121-1904 * * * IMPORTANT SAFETY RECALL * * * Safety Recall Notice 22S42 / NHTSA Recall 22V414 Your Vehicle Identification Number (VIN): This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Ford Motor Company has decided that a defect which relates to motor vehicle safety exists in your vehicle, with the VIN shown above. We apologize for this situation and want to assure you that, with your assistance, we will correct this condition. Our commitment, together with your dealer, is to provide you with the highest level of service and support. What is the issue? On your vehicle, the front fuel tank bracket that helps secure the fuel tank may not have been installed properly. What is the risk? An improperly attached fuel tank bracket may result in reduced retention of the fuel tank and increase the risk of a fuel leak and fire. What will Ford and your dealer do? Ford Motor Company has authorized your dealer to perform a mobile or in dealership inspection, and/or repair, free of charge (parts and labor) under the terms of this program. How long will it take? The time needed for the mobile inspection is less than an hour. If a repair is determined during the mobile inspection, your vehicle will be towed and repaired at your local dealership. If you choose to have your vehicle inspected at the dealership, the time needed is less than one-half day. However, due to service scheduling requirements your dealership may need your vehicle for a longer period of time. What should you do? Please call your dealer without delay and request a service date for Recall 22S42. Provide the dealer with your VIN, which is printed near your name at the beginning of this letter. Ford has not issued instructions to stop driving your vehicle under this safety recall. You should contact your dealer for an appointment to have your vehicle remedied as soon as practicable. You can continue to drive your vehicle. If you do not already have a servicing dealer, you can access ford.com/support for dealer addresses, maps, and driving instructions. Ford Motor Company wants you to have this safety recall completed on your vehicle. The vehicle owner is responsible for making arrangements to have the work completed. Ford Motor Company can deny coverage for any vehicle damage that may result from the failure to have this recall performed on a timely basis. Therefore, please have this recall performed as soon as possible. Please note: Federal law requires that any vehicle lessor receiving this recall notice must forward a copy of this notice to the lessee within ten days. © Copyright 2022 Ford Motor Company 22S42_NI/DTB122S421 FCSD,001,036572,FDDA,,22S42_NI,771599654361,000001,Y,N,N,N,N 1 of 4 A/1/000001/1 771599654361 A/1/000001/1 JOHN A. SAMPLE 123 SAMPLE ST SAMPLE CITY, MI 12345-6789 What should you do? (continued) NOTE: You can receive information about Recalls and Customer Satisfaction Programs through our FordPass App. The app can be downloaded through the App Store or Google Play. In addition there are other features such as reserving parking in certain locations and controlling certain functions on your vehicle (lock or unlock doors, remote start) if it is equipped to allow control. Mobile Inspection With customer authorization, Ford has authorized your local dealership to inspect your vehicle at a convenient time and location. Do you need a rental vehicle? If your dealer determines that a bracket is not installed on your vehicle, and a new bracket is required and needs your vehicle overnight, your dealer is authorized to provide a rental vehicle for your personal transportation at no charge (except for fuel and insurance) while your vehicle is at the dealership for repairs. Please see your dealer for guidelines and limitations. Have you previously paid for this repair? If you have previously paid for a repair that addresses the issue described in this letter, you still need to have this recall performed to ensure the correct parts and procedures were used. You may be eligible for a refund of previously paid repairs. Refunds will only be provided for service related to the suspect fuel strap concern program. To verify eligibility and expedite reimbursement, give your paid original receipt to your dealer. Refund requests may also be sent directly to Ford Motor Company. To request your refund from Ford, send the refund request with all required documentation, including your original repair receipt (no photocopies), to Ford Motor Company at P.O. Box 6251, Dearborn, Michigan 48121-6251. Refund requests mailed to this address may take up to 60 days to process. Your original receipt will be returned to you. Detailed information regarding eligibility for Ford’s reimbursement program and documentation requirements may be obtained by contacting the Ford Customer Relationship Center at 1-866-436-7332. What if you no longer own this vehicle? If you no longer own this vehicle, and have an address for the current owner, please forward this letter to the new owner. You received this notice because government regulations require that notification be sent to the last known owner of record. Our records are based primarily on state registration and title data, which indicate that you are the current owner. Can we assist you further? If you have difficulties getting your vehicle repaired promptly and without charge, please contact your dealership’s Service Manager for assistance. RETAIL OWNERS: If you have questions or concerns, please contact our Ford Customer Relationship Center at 1-866-436-7332 and one of our representatives will be happy to assist you. If you wish to contact us through the Internet, our address is: ford.com/support. For the hearing impaired call 1-800-232-5952 (TDD). Representatives are available Monday through Friday: 8:00AM – 8:00PM (Eastern Time). FLEET OWNERS: If you have questions or concerns, please contact our Ford Pro Contact Center at 1-800-34-FLEET, choose Option #1, and one of our representatives will be happy to assist you. If you wish to contact us through the Internet, our address is: fleet.ford.com. Representatives are available Monday through Friday: 7:00AM – 11:00PM and Saturday 7:00AM – 5:00PM (Eastern Time). If you are still having difficulty getting your vehicle repaired in a reasonable time or without charge, you may write the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Ave. S.E., Washington, D.C. 20590 or call the toll free Vehicle Safety Hotline at 1-888-327-4236 (TTY: 1-800-424-9153) or go to nhtsa.gov. Reference NHTSA Safety Recall 22V414. Thank you for your attention to this important matter. Ford Customer Service Division © Copyright 2022 Ford Motor Company 22S42_NI/DTB122S421 2 of 4 A/2/000001/1 * * * CAMPAÑA DE SEGURIDAD IMPORTANTE * * * Aviso de campaña de seguridad 22S42 / Campaña 22V414 de la NHTSA Número de identificación del vehículo (VIN): Este aviso se le envía de acuerdo con la Ley Nacional de Seguridad y Tránsito de Vehículos de los EE. UU. Ford Motor Company ha determinado que existe un defecto relacionado con la seguridad de su vehículo, con el VIN que aparece más arriba. Lamentamos esta situación y deseamos asegurarle que, con su ayuda, corregiremos el problema. Nuestro compromiso, junto con el de su distribuidor, es ofrecerle servicio y apoyo de alto nivel. ¿Cuál es el problema? El soporte delantero del tanque de combustible de su vehículo, que ayuda a asegurar el tanque de combustible pudo no haber sido instalado correctamente. ¿Qué riesgo existe? Un soporte del tanque de combustible incorrectamente fijado podría traducirse en una sujeción reducida del tanque de combustible, lo cual aumenta el riesgo de fuga de combustible y de incendio. ¿Qué medidas adoptarán Ford y su distribuidor? Ford Motor Company ha autorizado a su distribuidor a realizar una inspección móvil o en el distribuidor y, si fuera necesario, una reparación, sin costo alguno (piezas y mano de obra), conforme a los términos de este programa. ¿Cuánto tiempo tomará? El tiempo necesario para la inspección móvil es de menos de una hora. Si durante la inspección móvil se determina que se requiere una reparación, el vehículo se arrastrará y se reparará en su distribuidor local. Si opta por inspeccionar el vehículo en el distribuidor, el tiempo necesario para esta reparación es de menos de medio día. Sin embargo, debido a los requisitos de planificación de servicio, es posible que su distribuidor tarde un poco más. ¿Qué debe hacer? Llame de inmediato al distribuidor y solicite una cita de servicio para realizar la campaña 22S42. Proporcione el VIN a su distribuidor, el cual está impreso debajo de sus datos al comienzo de esta carta. Para esta campaña de seguridad, Ford no ha emitido instrucciones de no manejar el vehículo. Deberá ponerse en contacto con su distribuidor a fin de programar una cita para solucionar este problema lo más pronto posible. Puede continuar manejando su vehículo. Si aún no tiene un distribuidor para realizar el servicio, puede acceder a ford.com/support para conocer las direcciones de los distribuidores, ver mapas y obtener las instrucciones para llegar. Ford Motor Company le recomienda realizar esta campaña de seguridad en su vehículo. El propietario del vehículo es responsable de realizar los arreglos necesarios para llevar a cabo el trabajo. Ford Motor Company puede negar la cobertura en caso de que el vehículo hubiese sufrido daños por no haber realizado la campaña de manera oportuna. Por lo tanto, le solicitamos que realice esta campaña lo antes posible. Tenga presente que: La ley federal exige que los arrendadores de vehículos que reciban este aviso de campaña envíen una copia del mismo al arrendatario en un plazo de diez días. 3 of 4 A/3/000001/1 22S42_NI/DTB122S421 Junio de 2022 Ford Motor Company División de Servicio al Cliente de Ford P. O. Box 1904 Dearborn, Michigan 48121 © Copyright 2022 Ford, División de Servicio al Cliente FCSD,001,036572,FDDA,,22S42_NI,771599654361,000001,N,N,N,N,N 771599654361 A/3/000001/1 JOHN A. SAMPLE 123 SAMPLE ST SAMPLE CITY, MI 12345-6789 ¿Qué debe hacer? (continuación) NOTA: Puede recibir información sobre las campañas y los programas de satisfacción del cliente a través de la aplicación FordPass. La aplicación se puede descargar a través de App Store o Google Play. Adicionalmente, existen otras funciones como reserva de estacionamientos en determinados lugares, además de control de ciertas funciones en el vehículo (bloqueo o desbloqueo de puertas, arranque remoto) si así está equipado para permitir el control. Inspección móvil Con la autorización del cliente, Ford ha autorizado a su distribuidor local a inspeccionar su vehículo en el momento y ubicación de su preferencia. ¿Necesita un vehículo de alquiler? Si su distribuidor determina que no se instaló un soporte en su vehículo y que es necesario instalar un soporte nuevo, y que el vehículo debe permanecer en las instalaciones durante la noche, el distribuidor está autorizado a ofrecerle un vehículo de alquiler para su transporte personal sin costo (excepto el combustible y el seguro) mientras su vehículo se encuentre en reparación. Comuníquese con su distribuidor para conocer las pautas y limitaciones. ¿Ha pagado anteriormente por esta reparación? Si ha pagado anteriormente por una reparación que aborda el problema descrito en esta carta, igualmente se le recomienda realizar esta campaña para garantizar que se hayan utilizado las piezas y los procedimientos correctos. Es posible que cumpla con los requisitos para recibir un reembolso por las reparaciones pagadas previamente. Solo se otorgarán reembolsos por servicios relacionados con el problema de la cinta de combustible sospechosa. Para comprobar si cumple con los requisitos y agilizar el reembolso, proporcione el recibo de pago original a su distribuidor. También puede enviar las solicitudes de reembolso directamente a Ford Motor Company. Para solicitar un reembolso a Ford, envíe la solicitud con toda la documentación requerida, incluido el recibo original de la reparación (no envíe fotocopias), a Ford Motor Company, P.O. Box 6251, Dearborn, Michigan 48121-6251. El procesamiento de las solicitudes de reembolso enviadas a esta dirección puede tardar hasta 60 días. Su recibo original le será regresado. Comuníquese con el Centro de Relación con Clientes al 1-866-436-7332 para obtener información detallada relacionada con el programa de reembolso de Ford y los requisitos de documentación. ¿Qué pasa si usted ya no es el propietario del vehículo? Si usted ya no es el propietario del vehículo y tiene la dirección del propietario actual, le solicitamos que le reenvíe esta carta. Usted recibió este aviso porque las regulaciones del gobierno exigen el envío de notificaciones al propietario conocido más reciente del registro. Nuestros registros se basan principalmente en datos estatales y de propiedad, que indican que usted es el propietario actual del vehículo. ¿Podemos hacer algo más por usted? Si tiene problemas para reparar de inmediato su vehículo y sin costo alguno, comuníquese con el Gerente de Servicio de su distribuidor para solicitar ayuda. PROPIETARIOS MINORISTAS: Si tiene dudas o preguntas, comuníquese con nuestro Centro de Relación con Clientes Ford al 1-866-436-7332 y uno de nuestros representantes con gusto lo atenderá. Si desea comunicarse con nosotros a través de Internet, nuestra dirección es: ford.com/support. Las personas con problemas de audición pueden llamar al 1-800-232-5952 (TDD). Los representantes atienden de lunes a viernes, de 8:00 a.m. a 8:00 p.m. (hora del este). PROPIETARIOS DE FLOTAS: Si tiene dudas o preguntas, comuníquese con nuestro Centro de contacto de Ford Pro al 1-800-34-FLEET, elija la opción n.° 1 y uno de nuestros representantes con gusto lo atenderá. Si desea comunicarse con nosotros a través de Internet, nuestra dirección es: fleet.ford.com. Los representantes atienden de lunes a viernes de 7:00 a.m. a 11:00 p.m. y sábado de 7:00 a.m. a 5:00 p.m. (hora del este). Si aun así tiene problemas para reparar su vehículo en un periodo de tiempo razonable o sin costo, puede escribir al Administrador de National Highway Traffic Safety Administration, 1200 New Jersey Ave. S.E., Washington, D.C. 20590, llamar a la Línea directa de seguridad vehicular al 1-888-327-4236 (TTY: 1-800-424-9153) o visitar nhtsa.gov. Referencia: Campaña de seguridad 22V414 de la NHTSA. Gracias por su atención en este asunto sumamente importante. Ford, División de Servicio al Cliente 4 of 4 A/4/000001/1 22S42_NI/DTB122S421 © Copyright 2022 Ford, División de Servicio al Cliente
**************************************************************************************************************
Copyright 2022 Ford Motor Company David J. Johnson Ford Motor Company Director P. O. Box 1904 Service Engineering Operations Dearborn, Michigan 48121 Ford Customer Service Division June 13, 2022 TO: All U.S. Ford and Lincoln Dealers SUBJECT: Safety Recall 22S42 Certain 2021 Model Year F-150 Suspect Fuel Strap Secure AFFECTED VEHICLES Vehicle Model Year Assembly Plant Build Dates F-150 2021 Dearborn July 1, 2021 through July 1, 2021 Affected vehicles are identified in OASIS and FSA VIN Lists. REASON FOR THIS SAFETY RECALL This recall affects one vehicle only. In the affected vehicle, a front fuel tank strap inboard frame bracket may be missing from the vehicle. A special repair procedure will be required, and a bracket will be requested for repair (if found to be missing). An improperly attached fuel tank strap may affect the retention of the fuel tank and increase the risk of fuel leak and fire. SERVICE ACTION Dealers are to inspect the vehicle for the presence of the front fuel tank strap inboard frame bracket via mobile or in dealership inspection. If the vehicle does not pass inspection, please contact the SSSC for the repair direction. This service must be performed on the affected vehicle at no charge to the vehicle owner. OWNER NOTIFICATION MAILING SCHEDULE An owner letter is expected to be mailed the week of June 27, 2022. PLEASE NOTE: Federal law requires dealers to complete this recall service before a new vehicle is delivered to the buyer or lessee. Violation of this requirement by a dealer could result in a civil penalty of up to $21,000 per vehicle. Correct all vehicles in your new vehicle inventory before delivery. ATTACHMENTS Attachment I: Administrative Information Attachment II: Labor Allowances and Parts Ordering Information Attachment III: Technical Information Attachment IV: Mobile Inspection Record Owner Notification Letter Recall Reimbursement Plan QUESTIONS & ASSISTANCE For questions and assistance, contact the Special Service Support Center (SSSC) via the SSSC Web Contact Site. The SSSC Web Contact Site can be accessed through the Professional Technician System (PTS) website using the SSSC link listed at the bottom of the OASIS VIN report screen or listed under the SSSC tab. Copyright 2022 Ford Motor Company Sincerely, David J. Johnson Copyright 2022 Ford Motor Company ATTACHMENT I Page 1 of 3 Safety Recall 22S42 Certain 2021 Model Year F-150 Suspect Fuel Strap Secure Mobil Inspection Recommendations Mobile Inspection is only for inspecting the bracket underneath the vehicle. Confirm with customer a mobile inspection is feasible. Check OASIS prior to going to the customer’s home or business to confirm if any other outstanding FSA needs to be completed. Transportation – due to the simplicity of this inspection, a specialty vehicle is not required. Mobile Inspection Additional Information Please ensure the technician brings the following to the mobile inspection destination: Dealers must retain a Mobile Inspection Record with the repair order documentation. Refer to the Claims Preparation and Submission section and Attachment IV for details. Printed Technical Instructions. Printed Repair/Work Order or any other necessary documentation as customer copy(s) o Documents could also be emailed to the customer. Charged cell phone, and laptop. Shirt/uniform and vehicle graphic with dealership or Ford logos are recommended. Recommended tools for inspection: mirror, cell phone, and flashlight. Mobile Inspection Questions and Assistance For questions and assistance, contact the Special Service Support Center (SSSC) via the SSSC Web Contact Site. Work with Dealership warranty administrator to create a SSSC contact ID#. Once an SSSC agent responds to the new contact ID#, you may opt to call the SSSC hotline: (800) 325-5621. OASIS ACTIVATION OASIS will be activated on June 13, 2022. FSA VIN LISTS ACTIVATION FSA VIN List will be available through https://web.fsavinlists.dealerconnection.com on June 13, 2022. Owner name and address were available on May 5, 2022. NOTE: Your FSA VIN List may contain owner name and address obtained from motor vehicle registration records. The use of such motor vehicle registration data for any purpose other than in connection with this recall is a violation of law in several states, provinces, and countries. Accordingly, you must limit the use of this listing to the follow-up necessary to complete this recall. Copyright 2022 Ford Motor Company ATTACHMENT I Page 2 of 3 Safety Recall 22S42 Certain 2021 Model Year F-150 Suspect Fuel Strap Secure SOLD VEHICLES Ford has not issued instructions to stop selling/delivering or driving used vehicles under this safety recall. The owner should contact their dealer for an appointment to have their vehicle remedied as soon as practicable. DEALER-OPERATED RENTAL VEHICLES The Fixing America’s Surface Transportation (FAST) Act law effective June 2016 prohibits a rental company from selling, renting or leasing vehicles subject to a safety or compliance recall. Please consult your legal counsel for legal advice. TITLE BRANDED / SALVAGED VEHICLES Affected title branded and salvaged vehicles are eligible for this recall. OWNER REFUNDS This safety recall must still be performed, even if the owner has paid for a previous repair. Claiming a refund will not close the recall on the vehicle. Ford Motor Company is offering a refund for owner-paid repairs covered by this recall if the repair was performed prior to the date indicated in the reimbursement plan, which is posted with this bulletin. Owners are directed to seek reimbursement through authorized dealers or, at their option, directly through Ford Motor Company at P.O. Box 6251, Dearborn, MI 48121- 6251. Dealers are also pre-approved to refund owner-paid emergency repairs that were performed away from an authorized servicing dealer after the end date specified in the reimbursement plan. Non-covered repairs, or those judged by Ford to be excessive, will not be reimbursed. Refunds will only be provided for the cost associated with the suspect fuel strap secure. RENTAL VEHICLES Dealers are pre-approved for up to 10 days for a comparable rental vehicle. Follow Extended Service Plan (ESP) guidelines for dollar amounts. Rentals will only be reimbursed for the day(s) the vehicle is at the dealership for part replacement. Prior approval for more than 10 rental day(s) is required from the SSSC. Contact the SSSC via the SSSC Web Contact Site for consideration and approval if appropriate Copyright 2022 Ford Motor Company ATTACHMENT I Page 3 of 3 Safety Recall 22S42 Certain 2021 Model Year F-150 Suspect Fuel Strap Secure ADDITIONAL REPAIR (LABOR TIME AND/OR PARTS) Additional repairs identified as necessary to complete the FSA should be managed as follows: For related damage and access time requirements, refer to the Warranty and Policy Manual / Section 6 – Ford & Lincoln Program Policies / General Information & Special Circumstances for FSA’s / Related Damage. For vehicles within new vehicle bumper-to-bumper warranty coverage, no SSSC approval is required, although related damage must be on a separate repair line with the “Related Damage” radio button checked. o Ford vehicles – 3 years or 36,000 miles For vehicles outside new vehicle bumper-to-bumper warranty coverage, submit an Approval Request to the SSSC Web Contact Site prior to completing the repair. CLAIMS PREPARATION AND SUBMISSION Claim Entry: Enter claims using Dealer Management System (DMS) or One Warranty Solution (OWS) online. o When entering claims, select claim type 31: Field Service Action. The FSA number 22S42 is the sub code. o For additional claims preparation and submission information, refer to the Recall and Customer Satisfaction Program (CSP) Repairs in the OWS User Guide. Related Damage/Additional labor and/or parts: Must be claimed as Related Damage on a separate repair line from the FSA with same claim type and sub code as described in Claim Entry above. IMPORTANT: Click the Related Damage Indicator radio button. Rentals: For rental vehicle claiming, follow Extended Service Plan (ESP) guidelines for dollar amounts. Enter the total amount of the rental expense under Miscellaneous Expense code RENTAL. Refunds: Submit refunds on a separate repair line. – Program Code: 22S42 – Misc. Expense: ADMIN – Misc. Expense: REFUND – Misc. Expense: 0.2 Hrs. o Multiple refunds should be submitted on one repair line and the invoice details for each repair should be detailed in the comments section of the claim. Additional parts not listed in the parts section: Additional parts such as the fuel tank, nuts, bolts, etc. may be submitted on the same repair line on which the FSA is claimed. Additional parts totaling more than $2,000 requires prior approval from the SSSC. Copyright 2022 Ford Motor Company ATTACHMENT II Page 1 of 2 Safety Recall 22S42 Certain 2021 Model Year F-150 Suspect Fuel Strap Secure LABOR ALLOWANCES Description Labor Operation Labor Time Inspection – Check for a Bracket – Mobile Inspection (Can be claimed with B, if repair is needed – Submit photos to SSSC) MT22S42A Up to 1.0 Hours Repair – Bracket is NOT Installed – Submit photos to SSSC and tow vehicle to dealership. Contact the SSSC for further instructions (Can be claimed with A) MT22S42B Up to 3.0 Hours NOTE: Labor time for the mobile inspection can be increased depending on drive time to customer. Please contact the SSSC for more information. PARTS REQUIREMENTS / ORDERING INFORMATION If the vehicle does not pass inspection, please contact the SSSC for the repair instructions and parts list. Also, if necessary, please submit photos and a list of the related damage parts to the SSSC. DEALER PRICE For latest prices, refer to DOES II. PARTS RETENTION, RETURN, & SCRAPPING Follow the provisions of the Warranty and Policy Manual, Section 1 – WARRANTY PARTS RETENTION AND RETURN POLICIES. If a replaced part receives a scrap disposition, the part must be scrapped in accordance with all applicable local, state and federal environmental protection and hazardous material regulations. Federal law prohibits selling motor vehicle parts or components that are under safety, compliance, or emissions recall. EXCESS STOCK RETURN Excess stock returned for credit must have been purchased from Ford Customer Service Division in accordance with Policy Procedure Bulletin 4000. Copyright 2022 Ford Motor Company ATTACHMENT II Page 2 of 2 Safety Recall 22S42 Certain 2021 Model Year F-150 Suspect Fuel Strap Secure REPLACED FSA PARTS INSPECTION AND SIGN OFF Effective March 1st 2021 all parts replaced as part of an FSA repair with a repair order open date of March 1st 2021 or later must be inspected and signed off on the repair order by a member of your dealers fixed operations management team or an employee the task has been delegated to. If the task is to be delegated to a non-management employee, the employee needs to be someone other than the technician who completed the repair and needs to understand the importance of completing this task consistently and accurately. All parts replaced as part of an FSA repair should be returned to the parts department following the Warranty Parts Retention and Return Policies. Inspect the replaced parts to verify the FSA repair was completed. If the FSA repair is found to be complete, the designated employee signs the repair order line or parts return stamp area (electronic or hand signed) for the FSA repair indicating the parts were inspected and validated to have been replaced. After the parts have been inspected, they should be handled based on the guidance in the parts status report in the Online Warranty System (Hold, Return, CORE, Scrap, etc.). This process is subject to review during warranty audits for FSA repairs with a repair order open date of March 1st 2021 or later. Any eligible FSA claims requiring parts replacement, found not to have been inspected and signed off during a warranty audit will be subject to chargeback and consideration for enrollment into the Dealer Incomplete Recall Repair Process. Note: Other approvals (electronic or handwritten) for add-on repair lines, dealer owned vehicle repairs, and repeat repairs do not qualify as FSA parts inspection approvals. The post repair FSA parts inspection process (electronic or handwritten) is independent from other warranty approval requirements. The approval by the designated employee implies that the FSA parts were found to be replaced and must be able to be clearly identified on the Repair Order. If multiple FSA’s require approval on a single Repair Order, each applicable occurrence will require individual post repair approval by the designated employee. ATTACHMENT III PAGE 1 OF 1 SAFETY RECALL 22S42 CPR © 2022 FORD MOTOR COMPANY DEARBORN, MICHIGAN 48121 06/2022 CERTAIN 2021 MODEL YEAR F-150 VEHICLES — FUEL TANK STRAP BRACKET INSPECTION MOBILE OR DEALERSHIP INSPECTION PROCEDURE 1. Visually inspect the forward fuel strap and the inboard fuel tank strap bracket. See Figure 1. Is the fuel tank strap secure, and the bracket present? Yes – Passes inspection. Capture and submit clear photo(s) to the Special Service Support Center (SSSC) showing the forward fuel strap and the inboard fuel tank strap bracket. No – Does not pass inspection. Capture and submit clear photo(s) to the SSSC of the missing/ damaged fuel tank strap and/or damage to the inboard mounting bracket, along with any related damage. The SSSC will provide repair instructions. PLACE COPY HERE PLACE COPY HERE STUD FOR MISSING NUT STUD FOR MISSING NUT STUD FOR MISSING NUT 22090A FRONT OF VEHICLE FUEL TANK STRAP FUEL TANK STRAP BRACKET FIGURE 1 IMPORTANT NOTE: Federal law prohibits selling motor vehicle parts or components that are under safety, compliance, or emissions recall. Unless a part is requested to be returned to Ford, all parts replaced under this FSA must be scrapped in accordance with all applicable local, state and federal environmental protection and hazardous material regulations. Refer to the Parts Retention, Return, & Scrapping section of the FSA dealer bulletin for further information. ATTACHMENT IV Page 1 of 1 Safety Recall 22S42 Certain 2021 Model Year F-150 Suspect Fuel Strap Secure MOBILE INSPECTION VIN ____________________________ received: As outlined below for the 22S42 Field Service Action program. Mobile Inspection – Date: _______________ Repair Order # Repair Order Date Service Manager Signature Date Version 04-23-19 Ford Motor Company Recall Reimbursement Plan for 22S42 Ford and Lincoln dealers are in the best position to quickly and efficiently process reimbursement requests. However, federal legislation requires all motor vehicle manufacturers to establish processes through which customers may seek recall reimbursement directly from the manufacturer or from the dealers. Regarding the specific reimbursement plan for Recall # 22S42, owners who have paid for service to remedy the defect or noncompliance must have had that service performed prior to July 7, 2022. After this date, if repairs related to this recall are performed by a non-Ford repair facility in an emergency situation, customers must submit any refund requests through their dealership. As required by this federal regulation, Ford Motor Company submitted the details of its latest General Recall Reimbursement Plan in a letter to the National Highway Traffic Safety Administration (NHTSA) in May 2021. The following is the text of that letter and the Plan: General Recall Reimbursement Plan (As submitted to the NHTSA) Pursuant to the requirements set forth in 49 CFR Part 573 and Part 577 of the Code of Federal Regulations, Ford Motor Company (Ford) is submitting required information pertaining to our general reimbursement plan for the cost of remedies paid for by vehicle owners before they are notified of a related safety recall. Set forth below is Ford’s general plan to reimburse owners and purchasers for costs incurred for remedies in advance of notification of potential safely related defects or noncompliance pursuant to Part 573.6 (c)(8)(i). This plan has not changed since our February 20, 2019 submission. Reimbursement Notification Ford’s notice to a vehicle owner in accordance with 49 CFR Part 577 will indicate that Ford is offering a refund if the owner paid to have service to remedy the defect or noncompliance prior to a specified ending date. In accordance with Part 573.13 (c)(2), this ending date will be defined as a minimum of ten calendar days after the date on which Ford mailed the last of its Part 577 notifications to owners and will be indicated in the specific reimbursement plan available to owners for an individual recall. This notice will direct owners to seek eligible reimbursement through authorized dealers or, at their option, directly through Ford at the following address: Ford Motor Company P.O. Box 6251 Dearborn, MI 48121-6251 Ford notes that this rule allows for the identification of a beginning date for reimbursement eligibility. Under the rule, an owner who paid to remedy the defect or noncompliance prior to the identified beginning date would not be eligible for reimbursement. Ford generally has not established such a beginning date for reimbursement eligibility and does not presently anticipate changing this general policy. However, in any case where Ford determines a beginning date is appropriate, Ford will indicate that date in the owner notice. As permitted by 577.11(e), Ford may not include a reimbursement notification when all vehicles are well within the warranty period, subject to approval by the agency. Version 04-23-19 Costs to be Reimbursed For vehicles, reimbursement will not be less than the lesser of: The amount paid by the owner for the remedy that specifically addressed and was reasonably necessary to correct the defect or noncompliance that is the subject of the recall, or The cost of parts for the remedy (to be no more than the manufacturer’s list retail price for authorized part(s), plus associated labor at local labor rates, miscellaneous fees (such as disposal of waste) and taxes. For replacement equipment, reimbursement will be the amount paid by the owner for the replacement item (limited by the amount of the retail list price of the defective or noncompliant item that was replaced, plus taxes, where the brand or model purchased by the owner was different than the brand or model that was the subject of the recall). If the item of motor vehicle equipment was repaired, the reimbursement provisions identified above for vehicles will apply. Ford notes that costs incurred by the owner within the period during which Ford’s original or extended warranty would have provided for a free repair of the problem will not be eligible for reimbursement, as provided by Part 573.13 (d)(1). Entities Authorized to Provide Reimbursement Ford will continue to use authorized dealers to reimburse owners under the specific reimbursement plans for a particular recall and will encourage owners to pursue requests for reimbursement directly through dealers to expedite reimbursement. Ford will also provide a mailing address to which customers can, at their option, send requests for reimbursement directly to Ford, as previously noted. Requests for reimbursement sent directly to Ford may take up to 60 days to process. Whether the owner chooses to pursue reimbursement requests through a dealer or directly through Ford, the owner will be directed to submit the required documentation, upon which reimbursement eligibility will be determined. Required Documentation The reimbursement determination will depend upon the information provided by the customer. Consistent with Part 573.13 (d)(4) the following information must be submitted: Claimant name and address Vehicle make, model, and model year Vehicle identification number (VIN) and, for replacement equipment, a description of such equipment or, for tires, the model, size and TIN (DOT code) Identification of the recall number (either the Ford recall number or the NHTSA recall number) Identification of the owner of the recalled vehicle at the time that the pre-notification remedy was obtained An original receipt for the pre-notification remedy that includes a breakdown of the amount for parts, labor, other costs and taxes, including costs for the replacement item. Where the receipt covers work other than to address the recall or noncompliance, Ford may require the claimant to separately identify costs that are eligible for reimbursement. If the remedy was obtained during the warranty period, documentation indicating that the warranty was not honored or the warranty repair did not correct the problem related to the recall. Failure to submit all of the above information may result in denial of the reimbursement request. Version 04-23-19 Additional Information The Part 577 required owner notice will provide a toll-free telephone number through which specific information about the reimbursement plan can be requested from Ford. This general reimbursement plan will be incorporated into notifications pursuant to Part 573.6 by reference. Information specific to an individual recall also may be incorporated into the Part 573.6 notification.
**************************************************************************************************************
OMB Control No.: 2127-0004 Part 573 Safety Recall Report 22V-414 The information contained in this report was submitted pursuant to 49 CFR §573 Manufacturer Name : Ford Motor Company Submission Date : JUN 10, 2022 NHTSA Recall No. : 22V-414 Manufacturer Recall No. : 22S42 Manufacturer Information : Manufacturer Name : Ford Motor Company Address : 330 Town Center Drive Suite 500 Dearborn MI 48126-2738 Company phone : 1-866-436-7332 Population : Number of potentially involved : 1 Estimated percentage with defect : 100 % Vehicle Information : Vehicle 1 : 2021-2021 Ford F-150 Vehicle Type : LIGHT VEHICLES Body Style : PICKUP TRUCK Power Train : GAS Descriptive Information : The affected vehicle may have been assembled without a fuel tank front attachment bracket. Ford vehicles are not produced in VIN order and we typically cannot provide VIN specific information. However, in this instance Ford is able to provide the specific VIN list – see attachment VINs. Production Dates : JUL 01, 2021 – JUL 01, 2021 VIN Range 1 : Begin : 1FTFW1E54MFB99978 End : 1FTFW1E54MFB99978 Not sequential Description of Defect : Description of the Defect : A single vehicle may have been assembled without a fuel tank front attachment resulting in an unsecured fuel tank attachment strap. FMVSS 1 : NR FMVSS 2 : NR Description of the Safety Risk : An improperly attached fuel tank strap may affect the retention of the fuel tank increasing the risk of fuel leak and potential for fire. Description of the Cause : The frame for this vehicle was shipped to Ford with a missing forward fuel tank support bracket and was not properly repaired prior to vehicle shipment. Identification of Any Warning that can Occur : A loose fuel tank may result in noise. Should the fuel tank contact the road surface while driving, there would be noise and vibration. Part 573 Safety Recall Report 22V-414 Page 2 The information contained in this report was submitted pursuant to 49 CFR §573 Involved Components : Component Name 1 : Fuel Tank Strap Bracket Component Description : Front Inboard Fuel Tank Strap Bracket Component Part Number : JL34-5005-JAG Supplier Identification : Component Manufacturer Name : Metalsa Address : Carr Miguel Aleman KM 16.5 #100 Apodaca Foreign States 66600 Country : Mexico Chronology : On February 10, 2022, an issue pertaining to a vehicle with a potentially missing fuel tank strap attachment bracket was brought to Ford’s Critical Concern Review Group (CCRG) for review. A 2021MY F-150 (VIN #1FTFW1E54MFB99978) had been identified by Dearborn Truck Plant (DTP) that may have been shipped with a missing fuel tank support bracket. During initial vehicle assembly, the vehicle’s frame was identified as missing its front fuel tank strap inboard attachment frame bracket. Subsequent review of plant records found no evidence that the vehicle was repaired prior to shipment. Ford attempted to work directly with the selling dealer and customer for inspection of the mounting bracket to see if it was present and repair (if necessary) On May 20, 2022, CCRG reviewed videos from the DTP vision system that the frame bracket used to secure the fuel tank strap was missing on the above vehicle at the time the vehicle was produced. It still remains unclear if this vehicle was repaired prior to shipment from the plant. CCRG conducted a search of report databases and did not identify any similar 2021MY F-150 reports indicating improperly attached fuel tanks. As of May 31, 2022, CCRG has found no evidence of inspection or repair for this vehicle, nor has Ford been contacted by the customer regarding the scheduling of the repair. On June 3, 2022, Ford’s Field Review Committee reviewed the concern and approved a field action. Ford is not aware of any reports of accident or injury related to this condition. Part 573 Safety Recall Report 22V-414 Page 3 The information contained in this report was submitted pursuant to 49 CFR §573 Description of Remedy : Description of Remedy Program : The owner will be notified by mail and asked to make arrangements for dealership inspection and repair (if necessary). There will be no charge for this service. Ford provided the general reimbursement plan for the cost of remedies paid for by vehicle owners prior to notification of a safety recall in May 2021. The ending date for reimbursement eligibility is estimated to be June 30, 2022. How Remedy Component Differs from Recalled Component : A bracket will be properly installed in place of the missing bracket. Identify How/When Recall Condition was Corrected in Production : NR Recall Schedule : Description of Recall Schedule : Notification to dealers is expected to occur on June 13, 2022. Mailing of owner notification letters is expected to begin June 27, 2022 and is expected to be completed by July 1, 2022. Planned Dealer Notification Date : JUN 13, 2022 – JUN 13, 2022 Planned Owner Notification Date : JUN 27, 2022 – JUL 01, 2022 * NR – Not Reported
SEOCONTENT-END
This product presentation was made with AAWP plugin.