Programmable Relay Power Center Module Failure – Driverge – 2021 Ford Transit

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May 13, 2022 NHTSA CAMPAIGN NUMBER: 22V332000

Programmable Relay Power Center Module Failure

An electrical short-circuit increases the risk of a fire.

 

NHTSA Campaign Number: 22V332

Manufacturer Driverge Vehicle Innovations

Components ELECTRICAL SYSTEM

Potential Number of Units Affected 22

 

Summary

Driverge Vehicle Innovations (Driverge) is recalling certain 2021 Ford Transit 350 vehicles. Exposed copper may cause the Programmable Relay Power Center (PRPC) module to fail and short-circuit.

 

Remedy

Driverge will work with the equipment manufacturer to provide a fused data link harness, free of charge. Owner notification letters were mailed May 31, 2022. Owners may contact Driverge customer service at 1-330-861-1118 or Intermotive Warranty at 1-530-823-1048 ext.103.

 

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

 


Driverge Vehicle Innovations has decided that a defect which relates to motor vehicle safety exists in certain 2020 and 2021 model year Ford Transit T-350 vehicles.  As a result, Driverge is conducting a safety recall.  We apologize for this inconvenience.  However, we are concerned about your safety and continued satisfaction with our products.

In these vehicles, part supplier Intermotive has determined that a small percentage of date code 0919 pcbs used for the PRPC had mask mis-registration causing exposed copper. Lab analysis showed the evidence of dendritic growth which caused the short between the power and ground planes. The failure happened after installation and prior to the busses being put into service.

The power to ground short causes excessive heating and the potential for combustion. All components are appropriately spec’d to UL 94v0 flammability rating so the chance for combustion prior to the short opening up is extremely small.

Forest River notified Intermotive of the first failures on 10/27/2021, 11/23/2021, 11/30/2021 and 12/7/2021.

Parts to repair your vehicle are currently available at Intermotive. Your Driverge vehicle dealer will replace the impacted harness.

If you wish to repair your vehicle without returning it to the dealer you can contact Intermotive Warranty at 530-823-1048 ext. 103. Intermotive Warranty will inform you how to identify if your vehicle has one of the impacted parts. If so, Intermotive will immediately send out a replacement harness for the repair and offer the necessary technical support during installation.

If after contacting your dealer and the Customer Assistance Center, you are still not satisfied we have done our best to remedy this condition without charge and within a reasonable time, you may wish to write the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Avenue, SE., Washington, DC 20590, or call the toll-free Vehicle Safety Hotline at 1.888.327.4236 (TTY 1.800.424.9153) or go to http://www.nhtsa.gov.  The National Highway Traffic Safety Administration Campaign ID Number for this recall is 22V332.

 


Chronology :

Driverge Vehicle Innovations became aware of Intermotive PRPC module failures on 5/11/2022. Driverge immediately stopped shipment of all vehicles with the identified part number. All on-ground vehicles were inspected for the affected module and replaced if the nonconforming PRPC module was present. Review process completed 5/30/2022.

 


2 Affected Products

Vehicle

MAKE MODEL YEAR
DRIVERGE FORD TRANSIT 2020-2021

 


6 Associated Documents

Recall Acknowledgement

RCAK-22V332-9494.pdf 775.22KB

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Defect Notice 573 Report

RCLRPT-22V332-1055.PDF 213.707KB

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Recall 573 Report

RCLRPT-22V332-5896.PDF 213.707KB

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Recall 573 Report – 9/26/22

RCLRPT-22V332-6272.PDF 213.827KB

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Recall 573 Report – 5/25/22

RCLRPT-22V332-1121.PDF 213.707KB

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Owner Notification Letter(Part 577)

RCONL-22V332-3495.pdf 166.148KB

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Latest Recalls Documents

https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=22V332&docType=RCL

 


 

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