NHTSA ID Number: 10191170
Manufacturer Communication Number: TSB 21-2100
Summary
Some 2020-2021 F-Super Duty vehicles equipped with a 10R140 transmission may exhibit a ticking or scraping noise coming from the bellhousing. The noise may or may not go away while in PARK and/or NEUTRAL. This may be due to the torque converter studs contacting the flexplate inspection cover and/or internal torque converter damper spring contact. To correct the condition, inspect and adjust the flexplate inspection cover (gas engine only) and/or replace the torque converter (gas or diesel engine).
Model:
Ford
2020-2021 F-Super Duty
Transmission/Transaxle: 10R140
Summary
This article supersedes TSB 20-2408 to update the vehicles affected and Part List.
Issue: Some 2020-2021 F-Super Duty vehicles equipped with a 10R140 transmission may exhibit a ticking or scraping noise coming from the bellhousing. The noise may or may not go away while in PARK and/or NEUTRAL. This may be due to the torque converter studs contacting the flexplate inspection cover and/or internal torque converter damper spring contact. To correct the condition, inspect and adjust the flexplate inspection cover (gas engine only) and/or replace the torque converter (gas or diesel engine).
Action: Follow the Service Procedure steps to correct the condition on vehicles that meet all of the following criteria:
- 2020-2021 F-Super Duty
- 10R140 automatic transmission
- Ticking or scraping noise coming from the bellhousing
NOTE: Part quantity refers to the number of that service part number required, which may be different than the number of individual pieces. Service part numbers contain 1 piece unless otherwise stated. “As Needed” indicates the part is required but the number may vary or is not a whole number; parts can be billed out as non-whole numbers, including less than 1.
Parts
| Service Part Number | Quantity | Description | |
E4HZ-4A254-A
Genuine Ford Parts - Retainer (E4HZ-4A254-A)
| 4 | Rear Driveshaft Pinion Flange Strap | Package Contains 1 Piece, 4 Pieces Required |
| E4HZ-4A254-B
No products found. | 2 | Front Driveshaft Pinion Flange Strap (4×4 Only) | Package Contains 1 Piece, 2 Pieces Required |
| BC3Z-4N272-A | 2 | Rear Driveshaft Center Bearing Bolts (If Equipped) | Package Contains 1 Piece, 2 Pieces Required |
| F1HZ-4N272-A | 8 | Rear Driveshaft Pinion Flange Strap Bolts | Package Contains 1 Piece, 8 Pieces Required |
| F81Z-4N272-AA
No products found. | 1 | Front Driveshaft Pinion Flange Bolts (4×4 Only) | Package Contains 4 Pieces, 4 Pieces Required |
| LC3Z-7A248-A | 1 | Torque Converter Hub Seal | – |
| N605804-S439 | 3 | Transfer Case To Transmission Bolts (4×4 Only) | Package Contains 4 Pieces, 11 Pieces Required |
N811880-S100 | 3 | Driveshaft Flange Bolts (4×4 Only) | Package Contains 4 Pieces, 12 Pieces Required |
| W520514-S440
No products found. | 4 | Y-pipe To Exhaust Manifold Nuts | Package Contains 1 Piece, 4 Pieces Required |
| W520515-S440 | 1 | Crossmember Bracket Nuts | Package Contains 4 Pieces, 4 Pieces Required |
W709771-S440
Ford W709771-S440 Nut Adjust Screw
| 2 | Transmission Mount Isolator Nuts (RWD Only) | Package Contains 1 Piece, 2 Pieces Required |
| W714824-S442 | 1 | Selector Lever Cable Bracket Bolts | Package Contains 4 Pieces, 2 Pieces Required |
| W715131-S442 | 1 | Fluid Cooler Tube Bolt | Package Contains 4 Pieces, 1 Piece Required |
| W715618-S437 | 1 For Gas, 2 For Diesel | Torque Converter Nuts | Package Contains 4 Pieces, 4 Required For Gas Engines, 6 Required For Diesel Engines |
| W718005-S900 | 1 | Exhaust Lower Downpipe Assembly Bolts (Diesel Only) | Package Contains 2 Pieces, 2 Pieces Required |
| W710356-S439 | 1 | Crossmember Bracket Bolts | Package Contains 4 Pieces, 4 Pieces Required |
| LC3Z-7902-A | 1 | Torque Converter (Diesel) | – |
| LC3Z-7902-B | 1 | Torque Converter (Gas) | – |
| TA-24-B
| As Needed | Motorcraft® Thread Sealant with PTFE | – |
XL-5-A
Motorcraft XL5# Grease - Long Life Lubricating ()
| As Needed | Motorcraft® Multi-Purpose Grease Spray | – |
XT-10-QLVC
Ford Genuine Ford Fluid XT-10-QLVC MERCON-LV Automatic Transmission Fluid - 1 Quart
| As Needed | Motorcraft® MERCON® LV Automatic Transmission Fluid (Transfer Case) (All Markets Except Canada) | – |
| CXT-10-LV6 | As Needed | Motorcraft® MERCON® LV Automatic Transmission Fluid (Transfer Case) (Canada Only) | – |
XT-12-QULV
MOTORCRAFT Mercon Ultra Low Viscosity Fluid Automatic Transmission Fluid for 2017 F-150, Black
| As Needed | Motorcraft® MERCON® ULV Automatic Transmission Fluid | – |
| VC-13DL-G
| As Needed | Motorcraft® Yellow Prediluted Antifreeze/Coolant (All Markets Except Canada) | – |
| CVC-13DL-G | As Needed | Motorcraft® Yellow Prediluted Antifreeze/Coolant (Canada Only) | – |
Service Procedure
1. Is the vehicle equipped with a 6.2L or 7.3L gas engine?
(1). Yes – remove and inspect the flexplate inspection cover for contact with the torque converter studs. If contact is found, adjust the cover so contact does not occur. Refer to Figure 1.
(2). No – proceed to Step 3.
2. Does the vehicle exhibit the condition after adjusting the flexplate inspection cover?
(1). Yes – proceed to Step 3.
(2). No – repair is complete.
3. Does the noise go away while in PARK and/or NEUTRAL?
(1). Yes – proceed to Step 4.
(2). No – this article does not apply. Refer to the Workshop Manual (WSM), Section 100-04 for normal diagnosis.
4. Replace the torque converter. Refer to WSM, Section 307-01.
8 Affected Products
Vehicles
1 Associated Document
Manufacturer Communications
21-2100
01 April 2021
MC-10191170-0001.pdf 118.672KB
- Motorcraft Transmission Fluid - XT105Q3LV
- Item Package Dimension: 12.009L x 8.49W x 4.489H inches
- Item Package Weight - 9.23 Pounds
- Item Package Quantity - 1
- Product Type - AUTO ACCESSORY
- Manufactured with high-viscosity index, premium-quality, hydroprocessed base oils and specially designed performance additives
- Provides excellent shifting characteristics at high and low ambient temperatures, and guards against transmission shudder
- Offers excellent thermal, oxidation and shear stability, as well as good low-temperature fluidity
- Provides wear protection and inhibits the formation of gum, sludge, lacquer and foam
- Helps prevent rust and corrosion Dyed red for easy leak detection
- Provides excellent performance in electronically controlled automatic transmissions. Dyed red for easy leak detection
- Manufactured with high-viscosity index, premium-quality, hydroprocessed base oils and specially designed performance additives. Helps prevent rust and corrosion
- Provides excellent shifting characteristics at high and low ambient temperatures, and guards against transmission shudder
- Offers excellent thermal, oxidation and shear stability, as well as good low-temperature fluidity. Provides wear protection and inhibits the formation of gum, sludge, lacquer and foam
- Not for use in applications where MERCON V, MERCON SP, Continuously Variable Chain Type Transmission Fluid, Motorcraft Premium Automatic Transmission Fluid, FNR5 Automatic Transmission Fluid or Type F Automatic Transmission Fluid is recommended
- For use in 95% of vehicles including most CVTs in operation with US registered light duty applications
- High performance conditioning agents prolong seal elasticity to prevent leaks
- Improved durability & transmission life with anti-wear technology to avoid costly repairs
- Enhanced high & low temp performance supports transmission fluid in all weather situations
- Full synthetic formula with advanced additives protects against transmission breakdown better than conventional fluids
- Formulated with full-synthetic base stocks and advanced additive technology to meet the challenging demands of automatic transmissions
- Enhanced anti-shudder protection for smooth shifting and maximum power transfer
- Developed with anti-wear technology to help improve transmission durability
- Engineered with a proprietary blend of base oils and advanced additives to provide better oil flow at low temperatures and greater film protection at higher temperatures
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Warranty Status: Eligible under provisions of New Vehicle Limited Warranty (NVLW)/Service Part Warranty(SPW)/Special Service Part (SSP)/Extended Service Plan (ESP) coverage. Limits/policies/prior approvals are not altered by a TSB. NVLW/SPW/SSP/ESP coverage limits are determined by the identified causal part and verified using the OASIS part coverage tool. Labor Times Description Operation No. Time 2020-2021 F-Super Duty 10R140 Transmission: Diagnose, Adjust Flexplate Inspection Cover And/Or Replace The Torque Converter Following The Service Procedure (Do Not Use With Any Other Labor Operations) MT212100 Actual Time Repair/Claim Coding Causal Part: 7902 Condition Code: 07
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