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NHTSA ID Number: 10201633
Manufacturer Communication Number: TSB 21-2318
Summary
Some 2017 Continental vehicles built on or before 19-Oct-2016 may exhibit a rattle noise from the underbody of the vehicle while moving. This may be due to the movement of loose underbody shield fasteners which are attached to the underbody shields. To correct the condition, follow the Service Procedure steps to replace the underbody shield fasteners.
Continental
Model:
2017 Continental
Issue: Some 2017 Continental vehicles built on or before 19-Oct-2016 may exhibit a rattle noise from the underbody of the vehicle while moving. This may be due to the movement of loose underbody shield fasteners which are attached to the underbody shields. To correct the condition, follow the Service Procedure steps to replace the underbody shield fasteners.
Action: To correct the condition, follow the Service Procedure steps on vehicles that meet all of the following criteria:
- 2017 Continental
- Built on or before 19-Oct-2016
- Rattle or flutter noise from the underbody of the vehicle while moving
Parts
| Service Part Number | Quantity | Description |
| H2GZ-19E525-A | 1 | Fastener Kit |
Service Procedure
1. Raise the vehicle on a hoist. Refer to Workshop Manual (WSM), Section 100-02.
2. Inspect the 3 plastic underbody shield fasteners in the center of each of the 2 shields. Are the fasteners loose?
(1). Yes – replace the underbody shield fasteners following the instructions in the fastener kit.
(2). No – this article does not apply. Refer to WSM, Section 100-04 for normal diagnostics.
1 Affected Product
Vehicle
| MAKE | MODEL | YEAR |
| LINCOLN | CONTINENTAL | 2017 |
1 Associated Document
Manufacturer Communications
21-2318
23 September 2021
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SEOCONTENT-START
Warranty Status: Eligible under provisions of New Vehicle Limited Warranty (NVLW)/Service Part Warranty (SPW)/Special Service Part (SSP)/Extended Service Plan (ESP) coverage. Limits/policies/prior approvals are not altered by a TSB. NVLW/SPW/SSP/ESP coverage limits are determined by the identified causal part and verified using the OASIS part coverage tool. Labor Times Description Operation No. Time 2017 Continental: Inspect And Replace Underbody Shield Fasteners Following The Service Procedure (Do Not Use With Any Other Labor Operations) 212318A 0.4 Hrs. Repair/Claim Coding Causal Part: 5811782 Condition Code: 01
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SEOCONTENT-END
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