NHTSA ID Number: 10217830
Manufacturer Communication Number: SSM 50982
Summary
Some 2018-2022 Ford/Lincoln vehicles equipped with a wireless charging pad may exhibit one of the following if the customer is using a Magsafe iPhone (iPhone 12 or 13): slow charging, inoperative, notification that the phone has been mispositioned on the charging pad and/or the phone charging icon in the center screen display is not showing. This may be due to a compatibility issue between the customer’s phone and the wireless accessory charging module (WACM) that may make it difficult for Ford and Lincoln vehicles to wirelessly charge these specific phones. The phone can still be charged using the USB cable if the vehicle experiences the above symptoms. If the customer is using a Magsafe iPhone such as an iPhone 12 or 13, verify the wireless charging pad works with a Qi certified phone prior to any part replacements.
41 Affected Products
Vehicles
| MAKE | MODEL | YEAR |
| FORD | BRONCO | 2021 |
| FORD | BRONCO SPORT | 2021 |
| FORD | EDGE | 2019-2021 |
FORD | ESCAPE | 2020-2021 |
| FORD | EXPEDITION | 2018-2021 |
| FORD | EXPLORER | 2020-2021 |
| FORD | F-150 | 2021 |
| FORD | F-250 SD | 2020-2021 |
| FORD | F-350 SD | 2020-2021 |
| FORD | F-450 SD | 2020-2021 |
| FORD | F-550 SD | 2020-2021 |
| FORD | MUSTANG MACH E | 2021 |
| FORD | TRANSIT CONNECT | 2018-2021 |
| LINCOLN | AVIATOR | 2020-2021 |
| LINCOLN | CORSAIR | 2020-2021 |
| LINCOLN | MKX | 2019-2021 |
| LINCOLN | NAUTILUS | 2019-2021 |
| LINCOLN | NAVIGATOR | 2018-2021 |
1 Associated Document
Manufacturer Communications
SSM 50982 2018-2022 Various Ford and Lincoln Vehicles – Wireless Charging Pad Inoperative/Slow Charging – iPhone 12/13 Users
NHTSA ID Number: 10201015
Manufacturer Communication Number: SSM 50045
Summary
Some 2018-2021 Ford/Lincoln vehicles equipped with a wireless charging pad may exhibit an inoperative charging pad, slow charging, a notification that the phone has been mispositioned on the charging pad and/or the phone charging icon in the center screen is not showing. This may be due to the customer’s phone if they are using an iPhone 12. Vehicles equipped with a wireless charging pad are designed to charge best with phones that follow the Qi standard. The iPhone 12 hardware currently does not follow the Qi standard for wireless charging. This may make it difficult for Ford and Lincoln vehicles to wirelessly charge this specific phone. The phone can still be charged using the USB cable if the vehicle experiences the above symptoms. If the customer is using an iPhone 12, verify the wireless charging pad works with a Qi certified phone prior to any part replacements.
APPLICABLE VEHICLES
2018 – 2021 TRUCK: B8 U553N EXPEDITION
2018 – 2021 TRUCK: B9 U554N NAVIGATOR
2018 – 2021 CAR: HC V408E TRANSIT CONNECT
2018 – 2021 CAR: HC V408E TRANSIT CONNECT
2019 – 2021 CAR: DQ CD539N EDGE
2019 – 2021 CAR: D9 U540N MKX
2020 – 2021 CAR: TV U611N AVIATOR
2020 – 2021 CAR: TF CX483N CORSAIR
2020 – 2021 CAR: TC CX482N ESCAPE
2020 – 2021 CAR: TW U625N EXPLORER
2020 – 2021 TRUCK: FE P558N SUPER DUTY
2021 TRUCK: G1 U725N BRONCO
2021 TRUCK: FD P702N F150
2021 CAR: HD CX430N C-SUV
2021 CAR: GW CX727N C-EV
1 Associated Document
Manufacturer Communications
SSM 50045 – 2018-2021 Various Ford and Lincoln Vehicles – Wireless Charging Pad Inoperative/ Slow Charging – iPhone 12 Users
- 【Strong Magnetic Alignment｜Secure & Stable Charging】Equipped with an advanced magnetic array, the charger automatically aligns to the optimal charging position and holds your iPhone firmly in place (✅ no slipping even when shaken). ⚠️ Note: Non-MagSafe cases may weaken magnetic adsorption. For stronger attachment, we recommend using a MagSafe-compatible case.
- 【15W Fast Wireless Charging｜Quick Power Boost】 Supports up to 15W fast charging for iPhone 15 series, delivering a 50% charge in just 30 minutes and a full charge in 2.5 hours (✅ 3x faster than standard 5W charging). ⚠️ Note: A 15W/20W or higher PD adapter is required to achieve maximum speed. Using an adapter below 10W may result in slower charging performance.
- 【Silent Breathing LED｜Sleep-Friendly Design】Blue breathing pulse: Soft light during normal charging (automatically turns off after 1 minute, ✅ no sleep disturbance). Standby/abnormal alerts: Standby mode: Gentle green breathing light for 3 seconds before turning off. Foreign object detection: Rapid blue-green flashing for clear notification.
- 【Advanced Safety Protection + Efficient Cooling】Built-in smart chip monitors for overcharging, overcurrent, overvoltage, overheating, and short circuits. In case of any abnormality, the LED indicator will flash blue and green rapidly and automatically stop charging. Features honeycomb cooling vents on the back to dissipate heat effectively, ensuring safe and stable charging.
- 【Wide Compatibility｜Works with All Apple Devices】Compatible models: iPhone 17 Series: 17/17 Air/17 Pro/17 Pro Max iPhone 16 Series: 16/16 Plus/16 Pro/16 Pro Max iPhone 15 Series: 15/15 Plus/15 Pro/15 Pro Max iPhone 14 Series: 14/14 Plus/14 Pro/14 Pro Max iPhone 13 Series: 13/13 Mini/13 Pro/13 Pro Max iPhone 12 Series: 12/12 Mini/12 Pro/12 Pro Max Earbuds: AirPods Pro 4/3/2 (requires wireless charging case).
- 【Fast Charging 2-Pack for Phones & Earbuds】Supports 25W wireless fast charging with the magnetic compatibility standard. This 2-pack charger efficiently powers your smartphones and earbuds - perfect for home, office, or sharing with family
- 【Efficient Charging】Delivers 25W fast charging, charging up to 20 minutes faster than traditional 15W wireless chargers and reaching 50% in approximately 30 minutes on compatible phones. Magnetic Alignment ensures enhanced energy efficiency, reduced heat generation, and optimized power delivery for a safer, faster charge. For best performance, please use a compatible power adapter (30W+ recommended, not included)
- 【Wide Compatibility】Compatible with all magnetic enabled devices, including iPhone Air/17/16/15/14/13/12 series, AirPods models (wireless charging case required). No need to worry about compatibility, simply place your device on the pad for a secure connection. The maximum charging power is determined by your device
- 【Strong Magnetic Alignment】Built with N52 magnets for precise magnetic alignment and secure attachment. The auto snap-on design ensures perfect positioning every time, reducing energy loss and improving charging efficiency compared to standard wireless chargers. These ultra-strong magnets ensure your phone stays secure even during vibrations or sudden movements while providing fast charging capabilities without interruption
- 【Case Compatibility】This magnetic charging pad works best with bare devices or MagSafe-compatible cases (≤0.12 inch/3 mm thick). For optimal charging speed and alignment, please ensure your device is Mag-enabled or use a thin Mag-compatible case. Not compatible with metal cases, cases with metal plates or credit cards, or non-Mag cases
- 15W Fast Charge for the Morning Rush: Save up to 45 minutes with the INIU Wireless Charger. Powered by AirFuel tech, it’s ideal for commuters needing a rapid power boost before leaving, eliminating the frustration of slow charging.
- Sleep-Friendly for Nightstands: The self-adaptive LED dims in the dark and brightens by day. Perfect for light sleepers, it keeps you informed of your charging status without harsh glare disturbing your rest.
- Dual Coils for Desk & Entertainment: A wider charging area means no more finding the "sweet spot." A must-have office desk setup, letting you FaceTime in portrait or watch videos in landscape without losing power.
- NTC Temp°Guard for Battery Health: Smart, real-time temperature control prevents overheating. Heavy users can safely leave phones charging overnight, solving the pain of heat-induced battery damage.
- Perfect for Every Household: Auto-adapts up to 15W for compatible iOS and Android phones, making it the ideal shared wireless charger for families and guests.
- Charge 3 Devices at Once:Charge your iPhone, Apple Watch, and AirPods at the same time with one compact 3-in-1 wireless charging station—keeps your nightstand or desk clean with a single USB-C cable setup.
- Fast, Safe, and Reliable Charging – ✔Comes with an 18W adapter for stable, high‑speed power delivery. Smart chipset protects against overcharging and automatically switches to trickle mode when fully charged. For maximum efficiency, remove cases thicker than 2.5mm and center your device on the pad.
- Non-MagSafe, Center-Place Charging:This charger stand does not have magnetic alignment (non-MagSafe). Compatible with iPhone 8 and newer (wireless charging models). Supports cases up to 5mm(0.2 in); remove metal/magnets/credit cards to avoid charging interruption.
- Cool-Running, Bedside-Friendly Indicator:ABS housing supports heat dissipation for daily use. A soft blue LED shows charging status, and foreign object detection can pause charging when metal accessories are detected—comfortable for bedside charging without harsh light.
- Wide Compatibility + What You Get:Works with iPhone 17/16e/16/15/14/13/12/11/XS/XR/X/8, Apple Watch Ultra 2/1 & Series 10/9/8/7/6/5/4/3/2/SE, and AirPods Pro/4/3/2 with a wireless (MagSafe) charging case. In the box: charging station, 18W adapter, 3.3ft USB-C cable, user manual, and support.
- 【Three year warranty】All of our products undergo strict and a series of quality inspections. If there are any quality issues, we offer free replacement without the need for returns. We provide 24-hour service.
- 【Customizable Blue Night Light & On/Off Control】 Unlike ordinary chargers, our wireless charging station features a soothing blue ambient light built into the base. It creates a cool, modern aura on your desk or nightstand without being intrusive. You are in full control—simply tap the sensor to turn the night light ON/OFF or adjust brightness. Use it as a gentle guide to find your phone at night or turn it off completely for total darkness. It's the perfect bedside charger for sleep lovers and tech enthusiasts.
- 【15W Fast Charging & Advanced Safety】 Experience high-speed wireless charging (up to 15W for iPhone). Our advanced smart chip provides temperature control, over-current protection, and short-circuit prevention. The blue indicator light confirms your phone is perfectly aligned and charging at peak speed. It charges your phone from 0% to 100% efficiently without overheating your device.
- 【3-in-1 Fast Charging Station】 Replace multiple cables with just one dock. This magnetic charging stand powers up your iPhone, Apple Watch, and AirPods simultaneously. It eliminates desktop clutter and organizes your space. Whether you need a charging station for multiple devices for home or office, this dock delivers seamless power to your entire Apple family.
- 【Powerful Magnetic Snap & Viewing Angles】 Equipped with upgraded N52 strong magnets, this MagSafe charger snaps perfectly to your iPhone (Requires magnetic case/iPhone 12+). The sturdy vertical stand supports both Portrait and Landscape modes, allowing you to use StandBy Mode as a alarm clock, calendar, or watch videos hands-free while charging. Never worry about misalignment or slow charging again
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