NHTSA ID Number: 10194794
Manufacturer Communication Number: TSB 21-2173
Summary
Some 2017-2019 F-250/F-350 4WD vehicles may exhibit a sustained steering wheel oscillation after hitting rough pavement or an expansion joint above 45 mph (72 km/h). This may be due to excessive lag/lash of the steering linkage damper. To correct the condition, follow the Service Procedure to replace the steering linkage damper.
Model:
2017-2019 F-250
2017-2019 F-350
Issue: Some 2017-2019 F-250/F-350 4WD vehicles may exhibit a sustained steering wheel oscillation after hitting rough pavement or an expansion joint above 45 mph (72 km/h). This may be due to excessive lag/lash of the steering linkage damper. To correct the condition, follow the Service Procedure to replace the steering linkage damper.
Action: Follow the Service Procedure to correct the condition on vehicles that meet all of the following criteria:
- 2017-2019 F-250 and F-350 vehicles only
- 4WD
- Customer complaint of sustained steering wheel oscillation after hitting rough pavement or an expansion joint above 45 mph (72 km/h)
NOTE: Part quantity refers to the number of that service part number required, which may be different than the number of individual pieces. Service part numbers contain 1 piece unless otherwise stated. “As Needed” indicates the part is required but the number may vary or is not a whole number; parts can be billed out as non-whole numbers, including less than 1.
Parts
| Service Part Number | Quantity | Description |
| KC3Z-3E651-B | 1 | Steering Linkage Damper |
Service Procedure
1. Check and adjust the tire pressure as indicated on the driver’s door placard.
2. Replace the steering linkage damper. Refer to Workshop Manual (WSM), Section 211-03.
6 Affected Products
Vehicles
| MAKE | MODEL | YEAR |
| FORD | F-250 SD | 2017-2019 |
FORD | F-350 SD | 2017-2019 |
1 Associated Document
Manufacturer Communications
21-2173
28 May 2021
- COMPATIBILITY – Fits 2014-2023 Thor Motor Coach Vegas; 1999-2023 Ford E-350 Super Duty; 2003-2023 Ford E-450 Super Duty; 2000-2002 Ford E-450 Econoline Super Duty; 2002-2002 Ford E-550 Econoline Super Duty; 2003-2003 Ford E-550 Super Duty; 1996-1999 Ford Econoline Super Duty; 1996-2002 Ford E-250 Econoline; 2003-2004 Ford E-250; 1992-2000 Ford E-350 Econoline; 2002-2005 Ford E-350 Club Wagon; 1992-2002 Ford E-350 Econoline Club Wagon; 2005-2005 Ford Excursion; 1992-1996 Ford F-250; 1999-2010 Ford F-250 Super Duty; 1992-1997 Ford F-350; 1999-2010 Ford F-350 Super Duty
- GET THE RIGHT PART -- Before purchasing, please check the “Amazon Confirmed Fit” bar to ensure this part will fit your vehicle; enter all vehicle information (year, make, model, engine and trim) for compatibility and check qualifier notes. If the “Amazon Confirmed Fit” bar has an “i” in a blue circle, this product has additional notes. Please hover over the “i” on the bar to see notes before making your purchase
- REDUCES VIBRATION -- Ideal for trucks, vans, SUVs, and CUVs, it helps reduce vibrations that travel through the steering system before they get to the driver to improve control and cut down on driver fatigue in all driving conditions
- CONSISTENT PERFORMANCE -- All-weather fluid contains special additives to assist with extreme temperatures and help reduce oil breakdown
- STRONG AND DURABLE -- Sintered iron piston and .50-in. nitrocarburized piston rod for enhanced durability and long service life
- COMPATIBILITY – Fits 2000-2005 Ford Excursion; 1999-2004 Ford F-250 Super Duty; 1999-2004 Ford F-350 Super Duty
- Vehicle-Specific Steering Upgrade: This MOOG Front/Rear Suspension Stabilizer Bar Link is engineered for a precise fit and reliable performance on Ram 2500 and Ram 3500 trucks delivering restored stability
- Heat Treated Ball Stud: This easy-install steering link is engineered with a heat-treated ball stud design, providing improved strength and a tight bearing structure for connections
- Impact Absorbing Link: The durable steering connector features an impact-absorbing link and a pressed cover plate seal to keep out debris, extending the life of your suspension system
- Pressed Cover Plate Seal: This Stabilizer Bar Link stands out with its superior pressed cover plate seal and robust ball stud design that help minimize looseness and wear
- Give your Super Duty the Perfect Blend of Performance and Stability from Rough Country.
- Improves Control and Handling.
- Reduces "bump steer" and Vibration | Added Life to Tires, Ball Joints, and other Steering Components.
- Easy Bolt-On Installation, Supported by RC.
- Backed by Rough Country's Limited Lifetime Replacement Warranty.
- COMPATIBILITY – Fits 2020-2022 Ford F-600 Super Duty; 2011-2023 Ford F-250 Super Duty; 2011-2023 Ford F-350 Super Duty; 2011-2023 Ford F-450 Super Duty; 2011-2023 Ford F-550 Super Duty
- GET THE RIGHT PART -- Before purchasing, please check the “Amazon Confirmed Fit” bar to ensure this part will fit your vehicle; enter all vehicle information (year, make, model, engine and trim) for compatibility and check qualifier notes. If the “Amazon Confirmed Fit” bar has an “i” in a blue circle, this product has additional notes. Please hover over the “i” on the bar to see notes before making your purchase
- REDUCES VIBRATION -- Ideal for trucks, vans, SUVs, and CUVs, it helps reduce vibrations that travel through the steering system before they get to the driver to improve control and cut down on driver fatigue in all driving conditions
- CONSISTENT PERFORMANCE -- All-weather fluid contains special additives to assist with extreme temperatures and help reduce oil breakdown
- STRONG AND DURABLE -- Sintered iron piston and .50-in. nitrocarburized piston rod for enhanced durability and long service life
- Allows Repair Of The Loose Clicking or Rattling Sound In The Steering Wheel
- For Use On Models With Electric Power Steering System
- Premium Quality Rubber & Plastic For Long Trouble Free life
- Allows Repair Instead Of Total Steering Column Replacement
- Replaces 45254-28040, 45250-28641, 45254-28040, 45250-28641, 45253-28130
SEOCONTENT-START
Warranty Status: Eligible under provisions of New Vehicle Limited Warranty (NVLW)/Service Part Warranty (SPW)/Special Service Part (SSP)/Extended Service Plan (ESP) coverage. Limits/policies/prior approvals are not altered by a TSB. NVLW/SPW/SSP/ESP coverage limits are determined by the identified causal part and verified using the OASIS part coverage tool. Labor Times Description Operation No. Time 2017-2019 F-250/F-350 4WD: Replace The Steering Linkage Damper Includes Time To Check And Adjust Tire Pressure (Do Not Use With Any Other Labor Operations) 212173A 0.4 Hrs. Repair/Claim Coding Causal Part: 3E651 Condition Code: 42
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