Compliance Recall 21C31 Reduced Braking Performance – 2021-2022 Ford Bronco Sport & Escape

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July 14, 2022 Update CHRONOLOGY for RECALL 21C31 – CERTAIN 2021-2022 MODEL YEAR BRONCO SPORT AND ESCAPE VEHICLES NHTSA’s Office of Vehicle Safety Compliance contacted Ford on October 1, 2021, regarding the results of their FMVSS 135 compliance audit on the 2021 model year Bronco Sport vehicle equipped with a brake vacuum booster. The stopping distance test results for “Brake Power Assist Unit Inoperative” were 191.9 m which exceeds the federal regulation of 168 m. Ford’s certification test from December 2018 indicates a stopping distance of 149.9 m for vehicles equipped with a brake vacuum booster which meets the regulation of 168 m. Ford’s investigation included analyzing raw data from the NHTSA test vehicle and comparing it to the raw data from the Ford certification test vehicle. Ford’s analysis of all the NHTSA test data had not identified an explanation for the total difference in performance between the NHTSA test vehicle and the Ford certification test vehicle. In November 2021, Ford conducted an FMVSS 135 certification test, including the “Brake Power Assist Unit Inoperative” portion, on a 2021MY Bronco Sport which was equipped with a brake vacuum booster without a vacuum sensor to replicate NHTSA’s test vehicle. The test vehicle was fitted with a new current batch of brake linings from the assembly plant. The stopping distance test results for “Brake Power Assist Unit Inoperative” were 177.8 m, which exceeded the federal requirement of 168 m. Analysis of the brake system identified that the friction coefficient of the rear brake caliper linings was below the specification. The vacuum sensor was removed from the brake vacuum booster on Bronco Sport and Escape vehicles during the affected build date ranges; when the vacuum sensor is present, the brake system can detect a booster malfunction and the ABS module assists during the “Brake Power Assist Unit Inoperative” portion and compensates for friction material variation. The 2021-2022MY Ford Escape shares the same brake system with the Bronco Sport and the same Ford certification test applies to both vehicles. Some Bronco Sport and Escape vehicles are equipped with a brake vacuum booster and some are equipped with an Electronic Brake Booster (EBB). Vehicles with an EBB are not affected by this issue because they have higher system pressures if the booster malfunctions. A Stop Ship was issued at Ford’s Hermosillo Assembly Plant (HSAP) and Louisville Assembly Plant (LAP) on November 9, 2021. Throughout this investigation, Ford and NHTSA met weekly to discuss the status of Ford’s testing, test results, and conclusions. On November 17, 2021, Ford’s Field Review Committee reviewed the concern and approved a field action. Ford is not aware of any accidents or injuries relating to this condition. February 10, 2022 Update: Ford revised the affected population, the service remedy, and owner notification dates for parts availability. July 14, 2022 Update: Ford revised the owner notification dates for parts availability.

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February 10, 2022 Update CHRONOLOGY for RECALL 21C31 – CERTAIN 2021-2022 MODEL YEAR BRONCO SPORT AND ESCAPE VEHICLES NHTSA’s Office of Vehicle Safety Compliance contacted Ford on October 1, 2021, regarding the results of their FMVSS 135 compliance audit on the 2021 model year Bronco Sport vehicle equipped with a brake vacuum booster. The stopping distance test results for “Brake Power Assist Unit Inoperative” were 191.9 m which exceeds the federal regulation of 168 m. Ford’s certification test from December 2018 indicates a stopping distance of 149.9 m for vehicles equipped with a brake vacuum booster which meets the regulation of 168 m. Ford’s investigation included analyzing raw data from the NHTSA test vehicle and comparing it to the raw data from the Ford certification test vehicle. Ford’s analysis of all the NHTSA test data had not identified an explanation for the total difference in performance between the NHTSA test vehicle and the Ford certification test vehicle. In November 2021, Ford conducted an FMVSS 135 certification test, including the “Brake Power Assist Unit Inoperative” portion, on a 2021MY Bronco Sport which was equipped with a brake vacuum booster without a vacuum sensor to replicate NHTSA’s test vehicle. The test vehicle was fitted with a new current batch of brake linings from the assembly plant. The stopping distance test results for “Brake Power Assist Unit Inoperative” were 177.8 m, which exceeded the federal requirement of 168 m. Analysis of the brake system identified that the friction coefficient of the rear brake caliper linings was below the specification. The vacuum sensor was removed from the brake vacuum booster on Bronco Sport and Escape vehicles during the affected build date ranges; when the vacuum sensor is present, the brake system can detect a booster malfunction and the ABS module assists during the “Brake Power Assist Unit Inoperative” portion and compensates for friction material variation. The 2021-2022MY Ford Escape shares the same brake system with the Bronco Sport and the same Ford certification test applies to both vehicles. Some Bronco Sport and Escape vehicles are equipped with a brake vacuum booster and some are equipped with an Electronic Brake Booster (EBB). Vehicles with an EBB are not affected by this issue because they have higher system pressures if the booster malfunctions. A Stop Ship was issued at Ford’s Hermosillo Assembly Plant (HSAP) and Louisville Assembly Plant (LAP) on November 9, 2021. Throughout this investigation, Ford and NHTSA met weekly to discuss the status of Ford’s testing, test results, and conclusions. On November 17, 2021, Ford’s Field Review Committee reviewed the concern and approved a field action. Ford is not aware of any accidents or injuries relating to this condition. February 10, 2022 Update: Ford revised the affected population, the service remedy, and owner notification dates for parts availability.

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CHRONOLOGY for RECALL 21C31 – CERTAIN 2021-2022 MODEL YEAR BRONCO SPORT AND ESCAPE VEHICLES NHTSA’s Office of Vehicle Safety Compliance contacted Ford on October 1, 2021, regarding the results of their FMVSS 135 compliance audit on the 2021 model year Bronco Sport vehicle equipped with a brake vacuum booster. The stopping distance test results for “Brake Power Assist Unit Inoperative” were 191.9 m which exceeds the federal regulation of 168 m. Ford’s certification test from December 2018 indicates a stopping distance of 149.9 m for vehicles equipped with a brake vacuum booster which meets the regulation of 168 m. Ford’s investigation included analyzing raw data from the NHTSA test vehicle and comparing it to the raw data from the Ford certification test vehicle. Ford’s analysis of all the NHTSA test data had not identified an explanation for the total difference in performance between the NHTSA test vehicle and the Ford certification test vehicle. In November 2021, Ford conducted an FMVSS 135 certification test, including the “Brake Power Assist Unit Inoperative” portion, on a 2021MY Bronco Sport which was equipped with a brake vacuum booster without a vacuum sensor to replicate NHTSA’s test vehicle. The test vehicle was fitted with a new current batch of brake linings from the assembly plant. The stopping distance test results for “Brake Power Assist Unit Inoperative” were 177.8 m, which exceeded the federal requirement of 168 m. Analysis of the brake system identified that the friction coefficient of the rear brake caliper linings was below the specification. The vacuum sensor was removed from the brake vacuum booster on Bronco Sport and Escape vehicles during the affected build date ranges; when the vacuum sensor is present, the brake system can detect a booster malfunction and the ABS module assists during the “Brake Power Assist Unit Inoperative” portion and compensates for friction material variation. The 2021-2022MY Ford Escape shares the same brake system with the Bronco Sport and the same Ford certification test applies to both vehicles. Some Bronco Sport and Escape vehicles are equipped with a brake vacuum booster and some are equipped with an Electronic Brake Booster (EBB). Vehicles with an EBB are not affected by this issue because they have higher system pressures if the booster malfunctions. A Stop Ship was issued at Ford’s Hermosillo Assembly Plant (HSAP) and Louisville Assembly Plant (LAP) on November 9, 2021. Throughout this investigation, Ford and NHTSA met weekly to discuss the status of Ford’s testing, test results, and conclusions. On November 17, 2021, Ford’s Field Review Committee reviewed the concern and approved a field action. Ford is not aware of any accidents or injuries relating to this condition.

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January 2022 Ford Motor Company Ford Customer Service Division P. O. Box 1904 Dearborn, Michigan 48121 1904 * * * IMPORTANT SAFETY RECALL * * * Compliance Recall Notice 21C31 / NHTSA Recall 21V922 2021 Escape Your Vehicle Identification Number (VIN): This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Ford Motor Company has decided that your vehicle, with the VIN shown above, fails to conform to Federal Motor Vehicle Safety Standard (FMVSS) No. 135 Light Vehicle Brake Systems. We apologize for this situation and want to assure you that, with your assistance, we will correct this condition. Our commitment, together with your dealer, is to provide you with the highest level of service and support. What is the issue? If your vehicle’s brake vacuum booster fails, your vehicle may exceed stopping distance requirements specified by Federal Motor Vehicle Safety Standard 135 Light Vehicle Brake Systems. What is the risk? You may experience increased brake pedal forces and extended stopping distance, increasing the risk of a crash. What will Ford and your dealer do? Ford Motor Company is working closely with its suppliers to produce parts for this repair. When parts become available, Ford Motor Company will notify you via mail to schedule a service appointment with your dealer for repairs to be completed free of charge (parts and labor). Parts are anticipated to be available in the 2nd Quarter of 2022. What should you do? When parts are available, Ford Motor Company will send a letter to inform you that parts are available and to contact your dealer to schedule a repair. Ford has not issued instructions to stop driving your vehicle under this compliance recall. When parts are available, you should contact your dealer for an appointment to have your vehicle remedied as soon as practicable. You can continue to safely drive your vehicle. If you do not already have a servicing dealer, you can access owner.ford.com for dealer addresses, maps, and driving instructions. Please note: Federal law requires that any vehicle lessor receiving this recall notice must forward a copy of this notice to the lessee within ten days. COVID-19 (CORONAVIRUS) Ford dealerships have implemented enhanced protocols to ensure both your safety and the safety of dealership employees. This includes specific procedures for cleaning and disinfecting customer vehicles before and after each vehicle is serviced. In most places, vehicle service has been deemed a critical service. Please contact your local dealer to confirm current service hours. For more information on how Ford and your local dealer are working hard to keep you on the road during these challenging times, please visit owner.ford.com. Thank you for your attention to this important matter. Ford Customer Service Division © Copyright 2022 Ford Motor Company 03918 21C31/DTB121C311 􀀁􀀁 􀀁 1 of 2 A/1/000001/1 􀀭􀀉􀀉􀀃􀀇􀀃􀀂􀀈􀀋􀀉􀀊􀀉􀀋􀀭 771510697879 A/1/000001/1 􀀯􀀱􀀰􀀱􀀮􀀱􀀯􀀱􀀯􀀮􀀮􀀱􀀰􀀮􀀰􀀮􀀯􀀰􀀱􀀰􀀯􀀯􀀯􀀰􀀮􀀰􀀯􀀰􀀱􀀰􀀮􀀱􀀯􀀮􀀮􀀮􀀯􀀰􀀯􀀰􀀰􀀯􀀯􀀯􀀰􀀮􀀮􀀮􀀮􀀮􀀮􀀰􀀱􀀯􀀯􀀮􀀰􀀮􀀱􀀰􀀱􀀯􀀯􀀰􀀱 JOHN A. SAMPLE 123 SAMPLE ST SAMPLE CITY, MI 12345-6789 03918 21C31/DTB121C311 * * * CAMPAÑA DE SEGURIDAD IMPORTANTE * * * Cumplimiento Aviso de campaña 21C31 / Campaña 21V922 de la NHTSA 2021 Escape Número de identificación del vehículo (VIN): Este aviso se le envía de acuerdo con la Ley Nacional de Seguridad y Tránsito de Vehículos de los EE. UU. Ford Motor Company ha determinado que su vehículo, con el VIN antes mencionado, no cumple con las normas federales de seguridad de vehículos de motor (FMVSS) n.° 135 Sistemas de frenos de vehículos livianos. Lamentamos esta situación y deseamos asegurarle que, con su ayuda, corregiremos el problema. Nuestro compromiso, junto con el de su distribuidor, es ofrecerle servicio y apoyo de alto nivel. ¿Cuál es el problema? Si el reforzador de vacío del freno de su vehículo falla, el vehículo podría exceder los requisitos de distancia de detención especificados por la norma federal de seguridad de vehículos de motor n.° 135 Sistemas de frenos de vehículos livianos. ¿Qué riesgo existe? Es posible que experimente mayores fuerzas en el pedal del freno y una distancia de detención extendida, lo cual aumenta el riesgo de choque. ¿Qué medidas adoptarán Ford y su distribuidor? Ford Motor Company colabora estrechamente con sus proveedores para fabricar las piezas para esta reparación. Cuando estas estén disponibles, Ford Motor Company le avisará mediante correo para programar una cita de servicio con su distribuidor y así realizar las reparaciones sin costo alguno (piezas y mano de obra). Se prevé que las piezas estarán disponibles durante el 2do trimestre de 2022. ¿Qué debe hacer? Cuando las piezas estén disponibles, Ford Motor Company le enviará una carta para informarle la disponibilidad de estas y solicitarle que se comunique con su distribuidor a fin de programar la reparación. Para esta campaña de conformidad, Ford no ha emitido instrucciones de no manejar el vehículo. Cuando las piezas se encuentren disponibles, deberá ponerse en contacto con su distribuidor a fin de programar una cita para solucionar este problema lo más pronto posible. Puede continuar manejando su vehículo con seguridad. Si aún no tiene un distribuidor para realizar el servicio, puede acceder a owner.ford.com para conocer las direcciones de los distribuidores, ver mapas y obtener las instrucciones para llegar. Tenga presente que: La ley federal exige que los arrendadores de vehículos que reciban este aviso de campaña envíen una copia del mismo al arrendatario en un plazo de diez días. COVID-19 (CORONAVIRUS) Los distribuidores Ford han implementado protocolos mejorados con el fin de asegurar tanto su seguridad como la de los empleados de los diferentes distribuidores. Esto incluye procedimientos específicos de limpieza y desinfección antes y después de realizar servicio en cada uno de los vehículos de nuestros clientes. En la mayoría de los lugares, la atención de vehículos se ha considerado un servicio esencial. Póngase en contacto con su distribuidor local para confirmar las horas de servicio actuales. Para obtener más información sobre cómo Ford y su distribuidor local están trabajando arduamente para mantenerlo en las calles durante estos tiempos difíciles, visite owner.ford.com. Gracias por su atención en este asunto sumamente importante. Ford, División de Servicio al Cliente Enero de 2022 Ford Motor Company División de Servicio al Cliente de Ford P. O. Box 1904 Dearborn, Michigan 48121 2 of 2 A/2/000001/1 © Copyright 2022 Ford, División de Servicio al Cliente 􀀭􀀉􀀉􀀃􀀇􀀃􀀂􀀈􀀋􀀉􀀊􀀉􀀋􀀭 771510697879 A/2/000001/1 􀀯􀀱􀀰􀀱􀀮􀀱􀀯􀀱􀀯􀀮􀀮􀀱􀀰􀀮􀀰􀀮􀀯􀀰􀀱􀀰􀀯􀀯􀀯􀀰􀀮􀀰􀀯􀀰􀀱􀀰􀀮􀀱􀀯􀀮􀀮􀀮􀀯􀀰􀀯􀀰􀀰􀀯􀀯􀀯􀀰􀀮􀀮􀀮􀀮􀀮􀀮􀀰􀀱􀀯􀀯􀀮􀀰􀀮􀀱􀀰􀀱􀀯􀀯􀀰􀀱 JOHN A. SAMPLE 123 SAMPLE ST SAMPLE CITY, MI 12345-6789

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August 2022 Ford Motor Company Ford Customer Service Division P. O. Box 1904 Dearborn, Michigan 48121 1904 * * * IMPORTANT SAFETY RECALL * * * Compliance Recall Notice 21C31 / NHTSA Recall 21V922 2021 Escape Your Vehicle Identification Number (VIN): This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Ford Motor Company has decided that your vehicle, with the VIN shown above, fails to conform to Federal Motor Vehicle Safety Standard (FMVSS) No. 135 Light Vehicle Brake Systems. We apologize for this situation and want to assure you that, with your assistance, we will correct this condition. Our commitment, together with your dealer, is to provide you with the highest level of service and support. What is the issue? If your vehicle’s brake vacuum booster fails, your vehicle may exceed stopping distance requirements specified by Federal Motor Vehicle Safety Standard No. 135 Light Vehicle Brake Systems. What is the risk? You may experience increased brake pedal forces and extended stopping distance, increasing the risk of a crash. What will Ford and your dealer do? Parts are now available to repair your vehicle. Ford Motor Company has authorized your dealer to replace the front brake pads, free of charge (parts and labor). How long will it take? The time needed for this repair is less than one-half day. However, due to service scheduling requirements, your dealer may need your vehicle for a longer period of time. Additional time may be required to allow the brakes to cool prior to performing this repair. What should you do? Please call your dealer without delay and request a service date for Recall 21C31. Provide the dealer with your VIN, which is printed near your name at the beginning of this letter. Ford has not issued instructions to stop driving your vehicle under this compliance recall. You should contact your dealer for an appointment to have your vehicle remedied as soon as practicable. You can continue to safely drive your vehicle. If you do not already have a servicing dealer, you can access ford.com/support for dealer addresses, maps, and driving instructions. Ford Motor Company wants you to have this compliance recall completed on your vehicle. The vehicle owner is responsible for making arrangements to have the work completed. Ford Motor Company can deny coverage for any vehicle damage that may result from the failure to have this recall performed on a timely basis. Therefore, please have this recall performed as soon as possible. Please note: Federal law requires that any vehicle lessor receiving this recall notice must forward a copy of this notice to the lessee within ten days. NOTE: You can receive information about Recalls and Customer Satisfaction Programs through our FordPass App. The app can be downloaded through the App Store or Google Play. In addition, there are other features such as reserving parking in certain locations and controlling certain functions on your vehicle (lock or unlock doors, remote start) if it is equipped to allow control. © Copyright 2022 Ford Motor Company 07128 21C31 PA/DTB121C311 􀀁􀀁 􀀁 1 of 4 A/1/000001/1 􀀭􀀉􀀉􀀃􀀈􀀆􀀇􀀈􀀆􀀄􀀋􀀂􀀉􀀭 771645642907 A/1/000001/1 􀀱􀀱􀀯􀀮􀀯􀀱􀀰􀀯􀀱􀀱􀀰􀀰􀀯􀀮􀀰􀀮􀀰􀀮􀀯􀀰􀀮􀀱􀀮􀀮􀀰􀀰􀀮􀀯􀀯􀀮􀀱􀀰􀀯􀀯􀀮􀀯􀀮􀀮􀀰􀀱􀀰􀀰􀀱􀀯􀀯􀀱􀀯􀀯􀀱􀀱􀀯􀀰􀀰􀀯􀀮􀀰􀀱􀀮􀀰􀀮􀀮􀀯􀀱􀀯􀀮 JOHN A. SAMPLE 123 SAMPLE ST SAMPLE CITY, MI 12345-6789 Have you previously paid for this repair? If you have previously paid for a repair that addresses the issue described in this letter, you still need to have this recall performed to ensure the correct parts and procedures were used. You may be eligible for a refund of previously paid repairs. Refunds will only be provided for service related to the replacement of the front brake pads. To verify eligibility and expedite reimbursement, give your paid original receipt to your dealer. Refund requests may also be sent directly to Ford Motor Company. To request your refund from Ford, send the refund request with all required documentation, including your original repair receipt (no photocopies), to Ford Motor Company at P.O. Box 6251, Dearborn, Michigan 48121-6251. Refund requests mailed to this address may take up to 60 days to process. Your original receipt will be returned to you. Detailed information regarding eligibility for Ford’s reimbursement program and documentation requirements may be obtained by contacting the Ford Customer Relationship Center at 1-866-436-7332. What if you no longer own this vehicle? If you no longer own this vehicle, and have an address for the current owner, please forward this letter to the new owner. You received this notice because government regulations require that notification be sent to the last known owner of record. Our records are based primarily on state registration and title data, which indicate that you are the current owner. Can we assist you further? If you have difficulties getting your vehicle repaired promptly and without charge, please contact your dealership’s Service Manager for assistance. RETAIL OWNERS: If you have questions or concerns, please contact our Ford Customer Relationship Center at 1-866-436-7332 and one of our representatives will be happy to assist you. If you wish to contact us through the Internet, our address is: ford.com/support. For the hearing impaired call 1-800-232-5952 (TDD). Representatives are available Monday through Friday: 8:00AM – 8:00PM (Eastern Time). FLEET OWNERS: If you have questions or concerns, please contact our Ford Pro Contact Center at 1-800-34-FLEET, choose Option #1, and one of our representatives will be happy to assist you. If you wish to contact us through the Internet, our address is: fleet.ford.com. Representatives are available Monday through Friday: 7:00AM – 11:00PM and Saturday 7:00AM – 5:00PM (Eastern Time). If you are still having difficulty getting your vehicle repaired in a reasonable time or without charge, you may write the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Ave. S.E., Washington, D.C. 20590 or call the toll free Vehicle Safety Hotline at 1-888-327-4236 (TTY: 1-800-424-9153) or go to NHTSA.gov. Reference NHTSA Safety Recall 21V922. Thank you for your attention to this important matter. Ford Customer Service Division © Copyright 2022 Ford Motor Company 07128 21C31 PA/DTB121C311 2 of 4 A/2/000001/1 * * * CAMPAÑA DE SEGURIDAD IMPORTANTE * * * Aviso de Campaña de cumplimiento 21C31 / Campaña 21V922 de la NHTSA 2021 Escape Número de identificación del vehículo (VIN): Este aviso se le envía de acuerdo con la Ley Nacional de Seguridad y Tránsito de Vehículos de los EE. UU. Ford Motor Company ha determinado que su vehículo, con el VIN antes mencionado, no cumple con las normas federales de seguridad de vehículos de motor (FMVSS) n.° 135 Sistemas de frenos de vehículos livianos. Lamentamos esta situación y deseamos asegurarle que, con su ayuda, corregiremos el problema. Nuestro compromiso, junto con el de su distribuidor, es ofrecerle servicio y apoyo de alto nivel. ¿Cuál es el problema? Si el reforzador de vacío del freno de su vehículo falla, el vehículo podría exceder los requisitos de distancia de detención especificados por la norma federal de seguridad de vehículos de motor n.° 135 Sistemas de frenos de vehículos livianos. ¿Qué riesgo existe? Es posible que experimente mayores fuerzas en el pedal del freno y una distancia de detención extendida, lo cual aumenta el riesgo de choque. ¿Qué medidas adoptarán Ford y su distribuidor? Las piezas para reparar su vehículo ya se encuentran disponibles. Ford Motor Company ha autorizado a su distribuidor a reemplazar las pastillas del freno delantero, sin costo alguno (piezas y mano de obra). ¿Cuánto tiempo tomará? El tiempo necesario para reparar será menos de medio día. Sin embargo, debido a los requisitos de planificación de servicio, es posible que su distribuidor tarde un poco más. Es posible que se necesite más tiempo para permitir que los frenos se enfríen antes de realizar esta reparación. ¿Qué debe hacer? Llame de inmediato a su distribuidor y solicite una cita de servicio para llevar a cabo la campaña de seguridad 21C31. Proporcione el VIN a su distribuidor, el cual está impreso debajo de sus datos al comienzo de esta carta. Para esta campaña de conformidad, Ford no ha emitido instrucciones de no manejar el vehículo. Deberá ponerse en contacto con su distribuidor a fin de programar una cita para solucionar este problema lo más pronto posible. Puede continuar manejando su vehículo con seguridad. Si aún no tiene un distribuidor para realizar el servicio, puede acceder a ford.com/support para conocer las direcciones de los distribuidores, ver mapas y obtener las instrucciones para llegar. Ford Motor Company le recomienda realizar esta campaña de cumplimiento en su vehículo. El propietario del vehículo es responsable de realizar los arreglos necesarios para llevar a cabo el trabajo. Tenga presente que: La ley federal exige que los arrendadores de vehículos que reciban este aviso de campaña envíen una copia del mismo al arrendatario en un plazo de diez días. 3 of 4 A/3/000001/1 07128 21C31 PA/DTB121C311 Agosto de 2022 Ford Motor Company División de Servicio al Cliente de Ford P. O. Box 1904 Dearborn, Michigan 48121 􀀁 􀀁 􀀁 © Copyright 2022 Ford, División de Servicio al Cliente 􀀭􀀉􀀉􀀃􀀈􀀆􀀇􀀈􀀆􀀄􀀋􀀂􀀉􀀭 771645642907 A/3/000001/1 􀀱􀀱􀀯􀀮􀀯􀀱􀀰􀀯􀀱􀀱􀀰􀀰􀀯􀀮􀀰􀀮􀀰􀀮􀀯􀀰􀀮􀀱􀀮􀀮􀀰􀀰􀀮􀀯􀀯􀀮􀀱􀀰􀀯􀀯􀀮􀀯􀀮􀀮􀀰􀀱􀀰􀀰􀀱􀀯􀀯􀀱􀀯􀀯􀀱􀀱􀀯􀀰􀀰􀀯􀀮􀀰􀀱􀀮􀀰􀀮􀀮􀀯􀀱􀀯􀀮 JOHN A. SAMPLE 123 SAMPLE ST SAMPLE CITY, MI 12345-6789 ¿Qué debe hacer? (continuación) NOTA: Puede recibir información sobre las campañas y los programas de satisfacción del cliente a través de la aplicación FordPass. La aplicación se puede descargar a través de App Store o Google Play. Adicionalmente, existen otras funciones como reserva de estacionamientos en determinados lugares, además de control de ciertas funciones en el vehículo (bloqueo o desbloqueo de puertas, arranque remoto) si así está equipado para permitir el control. ¿Ha pagado anteriormente por esta reparación? Si ha pagado anteriormente por una reparación que aborda el problema descrito en esta carta, igualmente se le recomienda realizar esta campaña para garantizar que se hayan utilizado las piezas y los procedimientos correctos. Es posible que cumpla con los requisitos para recibir un reembolso por las reparaciones pagadas previamente. Solo se otorgarán reembolsos por servicios relacionados con el reemplazo de las pastillas de los frenos delanteros. Para comprobar si cumple con los requisitos y agilizar el reembolso, proporcione el recibo de pago original a su distribuidor. También puede enviar las solicitudes de reembolso directamente a Ford Motor Company. Para solicitar un reembolso a Ford, envíe la solicitud con toda la documentación requerida, incluido el recibo original de la reparación (no envíe fotocopias), a Ford Motor Company, P.O. Box 6251, Dearborn, Michigan 48121-6251. El procesamiento de las solicitudes de reembolso enviadas a esta dirección puede tardar hasta 60 días. Su recibo original le será regresado. Comuníquese con el Centro de Relación con Clientes al 1-866-436-7332 para obtener información detallada relacionada con el programa de reembolso de Ford y los requisitos de documentación. ¿Qué pasa si usted ya no es el propietario del vehículo? Si usted ya no es el propietario del vehículo y tiene la dirección del propietario actual, le solicitamos que le reenvíe esta carta. Usted recibió este aviso porque las regulaciones del gobierno exigen el envío de notificaciones al propietario conocido más reciente del registro. Nuestros registros se basan principalmente en datos estatales y de propiedad, que indican que usted es el propietario actual del vehículo. ¿Podemos hacer algo más por usted? Si tiene problemas para reparar de inmediato su vehículo y sin costo alguno, comuníquese con el Gerente de Servicio de su distribuidor para solicitar ayuda. PROPIETARIOS MINORISTAS: Si tiene dudas o preguntas, comuníquese con nuestro Centro de Relación con Clientes Ford al 1-866-436-7332 y uno de nuestros representantes con gusto lo atenderá. Si desea comunicarse con nosotros a través de Internet, nuestra dirección es: ford.com/support. Las personas con problemas de audición pueden llamar al 1-800-232-5952 (TDD). Los representantes atienden de lunes a viernes, de 8:00 a.m. a 8:00 p.m. (hora del este). PROPIETARIOS DE FLOTAS: Si tiene dudas o preguntas, comuníquese con nuestro Centro de contacto de Ford Pro al 1-800-34-FLEET, elija la opción n.° 1 y uno de nuestros representantes con gusto lo atenderá. Si desea comunicarse con nosotros a través de Internet, nuestra dirección es: fleet.ford.com. Los representantes atienden de lunes a viernes de 7:00 a.m. a 11:00 p.m. y sábado de 7:00 a.m. a 5:00 p.m. (hora del este). Si aun así tiene problemas para reparar su vehículo en un periodo de tiempo razonable o sin costo, puede escribir al Administrador de National Highway Traffic Safety Administration, 1200 New Jersey Ave. S.E., Washington, D.C. 20590, llamar a la Línea directa de seguridad vehicular al 1-888-327-4236 (TTY: 1-800-424-9153) o visitar NHTSA.gov. Referencia: Campaña de seguridad 21V922 de la NHTSA. Gracias por su atención en este asunto sumamente importante. Ford, División de Servicio al Cliente 4 of 4 A/4/000001/1 07128 21C31 PA/DTB121C311 © Copyright 2022 Ford, División de Servicio al Cliente

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 Copyright 2021 Ford Motor Company David J. Johnson Ford Motor Company Director P. O. Box 1904 Service Engineering Operations Dearborn, Michigan 48121 Ford Customer Service Division February 4, 2022 TO: All U.S. Ford and Lincoln Dealers SUBJECT: NEW VEHICLE DEMONSTRATION / DELIVERY HOLD – Advance Notice – Compliance Recall 21C31 – Supplement #1 Certain 2021-2022 Model Year Bronco Sport and Escape Vehicles Equipped with a 1.5L Engine and Vacuum Boost Front Brake Pad Replacement AFFECTED VEHICLES Vehicle Model Year Assembly Plant Build Dates Bronco Sport 2021-2022 HSAP January 27, 2021 through November 16, 2021 Escape 2021-2022 LAP December 14, 2020 through November 16,2021 Affected vehicles are identified in OASIS and FSA VIN Lists. New! REASON FOR THIS SUPPLEMENT Some of the affected vehicles were repaired at the plant. These VINs have been removed from OASIS and online VIN listing on 2/2/2022. Please check OASIS to verify if a vehicle is still involved in the program. REASON FOR THIS COMPLIANCE RECALL All of the affected vehicles may not conform to the requirements specified by Federal Motor Vehicle Safety Standard (FMVSS) No. 135 Light Vehicle Brake Systems. In the event of a failed brake vacuum booster, the customer may experience increased brake pedal forces and extended stopping distance beyond FMVSS 135 requirements, increasing the risk of a crash. SERVICE ACTION DO NOT DEMONSTRATE OR DELIVER any new in-stock vehicles involved in this compliance recall. A complete Dealer Bulletin will be provided to dealers in the late 2nd Quarter of 2022, when it is anticipated that parts ordering information and repair instructions will be available to support this compliance recall. IMPORTANT: Dealers should open a Repair Order (RO) only when a full dealer bulletin is published. Opening an RO against an Awareness or Advance Notice will result in warranty rejections against a recall. CUSTOMER NOTIFICATION Owners of record will be notified via first-class mail after repair instructions and parts ordering information have been provided to dealers. PLEASE NOTE: Federal law requires dealers to complete this recall service before a new vehicle is delivered to the buyer or lessee. Violation of this requirement by a dealer could result in a civil penalty of up to $21,000 per vehicle. Correct all vehicles in your new vehicle inventory before delivery.  Copyright 2021 Ford Motor Company QUESTIONS & ASSISTANCE For questions and assistance, contact the Special Service Support Center (SSSC) via the SSSC Web Contact Site. The SSSC Web Contact Site can be accessed through the Professional Technician System (PTS) website using the SSSC link listed at the bottom of the OASIS VIN report screen or listed under the SSSC tab. Sincerely, David J. Johnson

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 Copyright 2022 Ford Motor Company David J. Johnson Ford Motor Company Director P. O. Box 1904 Service Engineering Operations Dearborn, Michigan 48121 Ford Customer Service Division August 31, 2022 TO: All U.S. Ford and Lincoln Dealers SUBJECT: NEW VEHICLE DEMONSTRATION / DELIVERY HOLD – Compliance Recall 21C31 – Supplement #1 Certain 2021-2022 Model Year Bronco Sport and Escape Vehicles Equipped with a 1.5L Engine and Vacuum Boost Front Brake Pad Replacement New! REASON FOR THIS SUPPLEMENT Parts are now available. Photo Submission is no longer required. The labor operation for Photo Submission has been removed. AFFECTED VEHICLES Vehicle Model Year Assembly Plant Build Dates Bronco Sport 2021-2022 HSAP January 27, 2021 through November 16, 2021 Escape 2021-2022 LAP December 14, 2020 through November 16, 2021 Affected vehicles are identified in OASIS and FSA VIN Lists. REASON FOR THIS COMPLIANCE RECALL All of the affected vehicles may not conform to the requirements specified by Federal Motor Vehicle Safety Standard (FMVSS) No. 135 Light Vehicle Brake Systems. In the event of a failed brake vacuum booster, the customer may experience increased brake pedal forces and extended stopping distance beyond FMVSS No. 135 requirements, increasing the risk of a crash. SERVICE ACTION Before demonstrating or delivering any new in-stock vehicles involved in this compliance recall, dealers are to replace the front brake pads as outlined in the technical instructions. This service must be performed on all affected vehicles at no charge to the vehicle owner. New! OWNER NOTIFICATION MAILING SCHEDULE Owner letters were mailed the week of August 15, 2022. Dealers should repair any affected vehicles that arrive at their dealerships, whether or not the customer has received a letter. PLEASE NOTE: Federal law requires dealers to complete this recall service before a new vehicle is delivered to the buyer or lessee. Violation of this requirement by a dealer could result in a civil penalty of up to $21,000 per vehicle. Correct all vehicles in your new vehicle inventory before delivery.  Copyright 2022 Ford Motor Company New! ATTACHMENTS Attachment I: Administrative Information Attachment II: Labor Allowances and Parts Ordering Information Attachment III: Technical Information Owner Notification Letter QUESTIONS & ASSISTANCE For questions and assistance, contact the Special Service Support Center (SSSC) via the SSSC Web Contact Site. The SSSC Web Contact Site can be accessed through the Professional Technician System (PTS) website using the SSSC link listed at the bottom of the OASIS VIN report screen or listed under the SSSC tab. Sincerely, David J. Johnson  Copyright 2022 Ford Motor Company ATTACHMENT I Page 1 of 3 NEW VEHICLE DEMONSTRATION / DELIVERY HOLD – Compliance Recall 21C31 – Supplement #1 Certain 2021-2022 Model Year Bronco Sport and Escape Vehicles Equipped with a 1.5L Engine and Vacuum Boost Front Brake Pad Replacement OASIS ACTIVATION OASIS was activated on January 4, 2022. FSA VIN LISTS ACTIVATION FSA VIN Lists were available through https://web.fsavinlists.dealerconnection.com on January 4, 2022. Owner names and addresses were available on January 28, 2022. NOTE: Your FSA VIN Lists may contain owner names and addresses obtained from motor vehicle registration records. The use of such motor vehicle registration data for any purpose other than in connection with this recall is a violation of law in several states, provinces, and countries. Accordingly, you must limit the use of this listing to the follow-up necessary to complete this recall. SOLD VEHICLES  Ford has not issued instructions to stop selling/delivering or driving used vehicles under this compliance recall. Owners should contact their dealer for an appointment to have their vehicles remedied as soon as practicable. Owners can continue to safely drive their vehicles.  Immediately contact any of your affected customers whose vehicles are not on your VIN list but are identified in OASIS. Give the customer a copy of the Owner Notification Letter (when available) and schedule a service date.  Correct other affected vehicles identified in OASIS which are brought to your dealership.  Dealers are to prioritize repairs of customer vehicles over repairs of new and used vehicle inventory. STOCK VEHICLES  Correct all affected units in your new vehicle inventory before delivery.  Use OASIS to identify any affected vehicles in your used vehicle inventory. DEALER-OPERATED RENTAL VEHICLES The Fixing America’s Surface Transportation (FAST) Act law effective June 2016 prohibits a rental company from selling, renting or leasing vehicles subject to a safety or compliance recall. Please consult your legal counsel for legal advice. TITLE BRANDED / SALVAGED VEHICLES Affected title branded and salvaged vehicles are eligible for this recall.  Copyright 2022 Ford Motor Company ATTACHMENT I Page 2 of 3 NEW VEHICLE DEMONSTRATION / DELIVERY HOLD – Compliance Recall 21C31 – Supplement #1 Certain 2021-2022 Model Year Bronco Sport and Escape Vehicles Equipped with a 1.5L Engine and Vacuum Boost Front Brake Pad Replacement OWNER REFUNDS  This safety recall must still be performed, even if the owner has paid for a previous repair. Claiming a refund will not close the recall on the vehicle.  Ford Motor Company is offering a refund for owner-paid repairs covered by this recall if the repair was performed prior to the date indicated in the reimbursement plan, which is posted with this bulletin. Owners are directed to seek reimbursement through authorized dealers or, at their option, directly through Ford Motor Company at P.O. Box 6251, Dearborn, MI 48121- 6251.  Dealers are also pre-approved to refund owner-paid emergency repairs that were performed away from an authorized servicing dealer after the end date specified in the reimbursement plan. Non-covered repairs, or those judged by Ford to be excessive, will not be reimbursed.  Refunds will only be provided for the cost associated with the replacement of the front brake pads. RENTAL VEHICLES Rental vehicles are not approved for this program.  Copyright 2022 Ford Motor Company ATTACHMENT I Page 3 of 3 NEW VEHICLE DEMONSTRATION / DELIVERY HOLD – Compliance Recall 21C31 – Supplement #1 Certain 2021-2022 Model Year Bronco Sport and Escape Vehicles Equipped with a 1.5L Engine and Vacuum Boost Front Brake Pad Replacement ADDITIONAL REPAIR (LABOR TIME AND/OR PARTS) Additional repairs identified as necessary to complete the FSA should be managed as follows:  For related damage and access time requirements, refer to the Warranty and Policy Manual / Section 6 – Ford & Lincoln Program Policies / General Information & Special Circumstances for FSA’s / Related Damage.  For vehicles within new vehicle bumper-to-bumper warranty coverage, no SSSC approval is required, although related damage must be on a separate repair line with the “Related Damage” radio button checked. o Ford vehicles – 3 years or 36,000 miles  For vehicles outside new vehicle bumper-to-bumper warranty coverage, submit an Approval Request to the SSSC Web Contact Site prior to completing the repair. CLAIMS PREPARATION AND SUBMISSION  Claim Entry: Enter claims using Dealer Management System (DMS) or One Warranty Solution (OWS) online. o When entering claims, select claim type 31: Field Service Action. The FSA number 21C31 is the sub code. o For additional claims preparation and submission information, refer to the Recall and Customer Satisfaction Program (CSP) Repairs in the OWS User Guide.  Related Damage/Additional labor and/or parts: Must be claimed as Related Damage on a separate repair line from the FSA with same claim type and sub code as described in Claim Entry above. IMPORTANT: Click the Related Damage Indicator radio button.  Refunds: Submit refunds on a separate repair line. – Program Code: 21C31 – Misc. Expense: ADMIN – Misc. Expense: REFUND – Misc. Expense: 0.2 Hrs. o Multiple refunds should be submitted on one repair line and the invoice details for each repair should be detailed in the comments section of the claim.  Copyright 2022 Ford Motor Company ATTACHMENT II Page 1 of 2 NEW VEHICLE DEMONSTRATION / DELIVERY HOLD – Compliance Recall 21C31 – Supplement #1 Certain 2021-2022 Model Year Bronco Sport and Escape Vehicles Equipped with a 1.5L Engine and Vacuum Boost Front Brake Pad Replacement New! LABOR ALLOWANCES Photo Submission is no longer required. The labor operation for Photo Submission has been removed. Description Labor Operation Labor Time Replace front brake pads 21C31B 0.7 Hour(s) PARTS REQUIREMENTS / ORDERING INFORMATION Part Number Description Order Quantity Claim Quantity NZ6Z-2001-A Front brake pad kit 1 1 XG-3-A Grease/Anti-Seize – One 3 ounce tube will repair 10 vehicles 1 0.1 Order your parts through normal order processing channels. To guarantee the shortest delivery time, an emergency order for parts must be placed. DEALER PRICE For latest prices, refer to DOES II. PARTS RETENTION, RETURN, & SCRAPPING Follow the provisions of the Warranty and Policy Manual, Section 1 – WARRANTY PARTS RETENTION AND RETURN POLICIES. If a replaced part receives a scrap disposition, the part must be scrapped in accordance with all applicable local, state and federal environmental protection and hazardous material regulations. Federal law prohibits selling motor vehicle parts or components that are under safety, compliance, or emissions recall. EXCESS STOCK RETURN Excess stock returned for credit must have been purchased from Ford Customer Service Division in accordance with Policy Procedure Bulletin 4000.  Copyright 2022 Ford Motor Company ATTACHMENT II Page 2 of 2 NEW VEHICLE DEMONSTRATION / DELIVERY HOLD – Compliance Recall 21C31 – Supplement #1 Certain 2021-2022 Model Year Bronco Sport and Escape Vehicles Equipped with a 1.5L Engine and Vacuum Boost Front Brake Pad Replacement REPLACED FSA PARTS INSPECTION AND SIGN OFF Effective March 1st, 2021 all parts replaced as part of an FSA repair with a repair order open date of March 1st, 2021 or later must be inspected and signed off on the repair order by a member of your dealers fixed operations management team or an employee the task has been delegated to. If the task is to be delegated to a non-management employee, the employee needs to be someone other than the technician who completed the repair and needs to understand the importance of completing this task consistently and accurately.  All parts replaced as part of an FSA repair should be returned to the parts department following the Warranty Parts Retention and Return Policies.  Inspect the replaced parts to verify the FSA repair was completed.  If the FSA repair is found to be complete, the designated employee signs the repair order line or parts return stamp area (electronic or hand signed) for the FSA repair indicating the parts were inspected and validated to have been replaced.  After the parts have been inspected, they should be handled based on the guidance in the parts status report in the Online Warranty System (Hold, Return, CORE, Scrap, etc.).  This process is subject to review during warranty audits for FSA repairs with a repair order open date of March 1st, 2021 or later. Any eligible FSA claims requiring parts replacement, found not to have been inspected and signed off during a warranty audit will be subject to chargeback and consideration for enrollment into the Dealer Incomplete Recall Repair Process. Note: Other approvals (electronic or handwritten) for add-on repair lines, dealer owned vehicle repairs, and repeat repairs do not qualify as FSA parts inspection approvals. The post repair FSA parts inspection process (electronic or handwritten) is independent from other warranty approval requirements. The approval by the designated employee implies that the FSA parts were found to be replaced and must be able to be clearly identified on the Repair Order. If multiple FSA’s require approval on a single Repair Order, each applicable occurrence will require individual post repair approval by the designated employee. ATTACHMENT III PAGE 1 OF 1 COMPLIANCE RECALL 21C31-S1 CPR © 2022 FORD MOTOR COMPANY DEARBORN, MICHIGAN 48121 08/2022 CERTAIN 2021 AND 2022 MODEL YEAR BRONCO SPORT AND ESCAPE VEHICLES EQUIPPED WITH 1.5L ENGINE AND VACUUM BOOST BRAKING SYSTEM — FRONT BRAKE PAD REPLACEMENT SERVICE PROCEDURE 1. Replace the front brake pads. Please follow the Workshop Manual (WSM) procedures in Section 206-03. IMPORTANT NOTE: Federal law prohibits selling motor vehicle parts or components that are under safety, compliance, or emissions recall. Unless a part is requested to be returned to Ford, all parts replaced under this FSA must be scrapped in accordance with all applicable local, state and federal environmental protection and hazardous material regulations. Refer to the Parts Retention, Return, & Scrapping section of the FSA dealer bulletin for further information.

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OMB Control No.: 2127-0004 Part 573 Safety Recall Report 21V-922 The information contained in this report was submitted pursuant to 49 CFR §573 Manufacturer Name : Ford Motor Company Submission Date : JUL 14, 2022 NHTSA Recall No. : 21V-922 Manufacturer Recall No. : 21C31 Manufacturer Information : Manufacturer Name : Ford Motor Company Address : 330 Town Center Drive Suite 500 Dearborn MI 48126-2738 Company phone : 1-866-436-7332 Population : Number of potentially involved : 114,666 Estimated percentage with defect : 100 % Vehicle Information : Part 573 Safety Recall Report 21V-922 Page 2 The information contained in this report was submitted pursuant to 49 CFR §573 Vehicle 1 : 2021-2022 Ford Escape Vehicle Type : LIGHT VEHICLES Body Style : Power Train : NR Descriptive Information : Affected vehicles have a lower than specified rear brake lining coefficient of friction and are equipped with a brake vacuum booster without a vacuum sensor. 2021-2022 model year Bronco Sport vehicles with build dates from January 27, 2021 through November 11, 2021 and 2021-2022 model year Escape vehicles with build dates from December 14, 2020 through October 26, 2021 are affected. Ford is conducting research to confirm the affected vehicle population which may cause the volumes to change after this defect notice is submitted. An update will be provided to the Agency after the investigation is completed. 2021 Bronco Sport = 65,429 2021 Escape = 49,553 2022 Bronco Sport = 12 2022 Escape = 2 February 10, 2022 Update: 2021 Bronco Sport = 64,708 2021 Escape = 49,948 2022 Bronco Sport = 8 2022 Escape = 2 New total = 114, 666 These vehicles are not produced in VIN order. Information as to the applicability of this action to specific vehicles can best be obtained by either calling Ford’s toll-free line (1-866-436-7332) or by contacting a local Ford or Lincoln dealer who can obtain specific information regarding the vehicles from the Ford On-line Automotive Service Information System (OASIS) database. Production Dates : DEC 14, 2020 – OCT 26, 2021 VIN Range 1 : Begin : NR End : NR Not sequential Part 573 Safety Recall Report 21V-922 Page 3 The information contained in this report was submitted pursuant to 49 CFR §573 Vehicle 2 : 2021-2022 Ford Bronco Sport Vehicle Type : LIGHT VEHICLES Body Style : Power Train : NR Descriptive Information : Affected vehicles have a lower than specified rear brake lining coefficient of friction and are equipped with a brake vacuum booster without a vacuum sensor. 2021-2022 model year Bronco Sport vehicles with build dates from January 27, 2021 through November 11, 2021 and 2021-2022 model year Escape vehicles with build dates from December 14, 2020 through October 26, 2021 are affected. Ford is conducting research to confirm the affected vehicle population which may cause the volumes to change after this defect notice is submitted. An update will be provided to the Agency after the investigation is completed. 2021 Bronco Sport = 65,429 2021 Escape = 49,553 2022 Bronco Sport = 12 2022 Escape = 2 February 10, 2022 Update: 2021 Bronco Sport = 64,708 2021 Escape = 49,948 2022 Bronco Sport = 8 2022 Escape = 2 New total = 114, 666 These vehicles are not produced in VIN order. Information as to the applicability of this action to specific vehicles can best be obtained by either calling Ford’s toll-free line (1-866-436-7332) or by contacting a local Ford or Lincoln dealer who can obtain specific information regarding the vehicles from the Ford On-line Automotive Service Information System (OASIS) database. Production Dates : JAN 27, 2021 – NOV 11, 2021 VIN Range 1 : Begin : NR End : NR Not sequential Description of Noncompliance : Description of the Noncompliance : : Some vehicles may be equipped with rear brake linings that have a friction coefficient that is outside of the specified tolerances. These vehicles are equipped with a brake vacuum booster without a vacuum sensor. The vacuum sensor compensated for variation in brake pad friction performance. FMVSS 1 : 135 – Light vehicle brake systems FMVSS 2 : NR Description of the Safety Risk : If one of the affected vehicles experiences a booster malfunction, the customer may experience increased brake pedal forces and extended stopping distances beyond FMVSS 135 requirements, increasing the risk of a Part 573 Safety Recall Report 21V-922 Page 4 The information contained in this report was submitted pursuant to 49 CFR §573 crash. Description of the Cause : The brake system depends on a specified brake lining friction coefficient to achieve design intent stopping distances. A lower than specified brake lining friction coefficient could increase the stopping distances beyond FMVSS 135 requirements for “Brake Power Assist Unit Inoperative”. Identification of Any Warning that can Occur : None Involved Components : Component Name 1 : Brake Linings Component Description : Rear Brake Caliper Assembly Component Part Number : NX61-2D251-BNA Left Rear Caliper and NX61-2D250-BNA Right Rear Caliper Supplier Identification : Component Manufacturer Name : Continental Automotive Mexicana, S.A. de Address : Circuito San Miguelito Poniente 132 Cd. Satelite Zona Industrial, Delegacion San Luis Potosi Foreign States 78423 Country : Mexico Chronology : see attached document for chronology Part 573 Safety Recall Report 21V-922 Page 5 The information contained in this report was submitted pursuant to 49 CFR §573 Description of Remedy : Description of Remedy Program : Ford is still validating the service remedy for this issue. An update will be provided to the Agency after the investigation is completed. Tentative remedy is as follows: Owners will be notified by mail and instructed to take their vehicle to a Ford or Lincoln dealer for replacement of the front and/or rear brake linings with a higher friction design. There will be no charge for this service. Ford is excluding reimbursement for costs because the original warranty program would provide for a free repair for this concern. Ford will forward a copy of the notification letters to dealers to the agency when available. February 10, 2022 Update: The service remedy will involve replacement of the front brake linings with a higher friction design. How Remedy Component Differs from Recalled Component : Ford is still validating the service remedy for this issue. An update will be provided to the Agency after the investigation is completed. The tentative remedy front and/or rear brake linings have a higher coefficient of friction than design intent and will compensate for the brake lining friction variation and enable the vehicle to meet all FMVSS 135 stopping distance requirements. Part numbers for the replacement brake linings have not been created yet. February 10, 2022 Update: The service remedy will involve replacement of the front brake linings with a higher friction design. The part number for the front brake pad service kit is NZ6Z-2001-A. Identify How/When Recall Condition was Corrected in Production : N/A Recall Schedule : Description of Recall Schedule : Notification to dealers is expected to occur on January 3, 2022. Mailing of owner notification letters is expected to begin January 10, 2022 and is expected to be completed by January 14, 2022 instructing customers to take their vehicle to a Ford or Lincoln dealer to have the brake linings replaced. February 10, 2022 Update: Mailing of owner notification letters instructing customers to take their vehicle to a Ford dealer is expected to be completed in the late 2nd quarter of calendar year 2022. July 14, 2022 Update: Mailing of owner notification letters instructing customers to take their vehicle to a Ford dealer is expected to be completed in the early 3rd quarter of calendar year 2022. Part 573 Safety Recall Report 21V-922 Page 6 The information contained in this report was submitted pursuant to 49 CFR §573 Planned Dealer Notification Date : JAN 03, 2022 – JAN 03, 2022 Planned Owner Notification Date : JAN 10, 2022 – JAN 14, 2022 * NR – Not Reported

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OMB Control No.: 2127-0004 Part 573 Safety Recall Report 21V-922 The information contained in this report was submitted pursuant to 49 CFR §573 Manufacturer Name : Ford Motor Company Submission Date : FEB 10, 2022 NHTSA Recall No. : 21V-922 Manufacturer Recall No. : 21C31 Manufacturer Information : Manufacturer Name : Ford Motor Company Address : 330 Town Center Drive Suite 500 Dearborn MI 48126-2738 Company phone : 1-866-436-7332 Population : Number of potentially involved : 114,666 Estimated percentage with defect : 100 % Vehicle Information : Part 573 Safety Recall Report 21V-922 Page 2 The information contained in this report was submitted pursuant to 49 CFR §573 Vehicle 1 : 2021-2022 Ford Bronco Sport Vehicle Type : LIGHT VEHICLES Body Style : Power Train : NR Descriptive Information : Affected vehicles have a lower than specified rear brake lining coefficient of friction and are equipped with a brake vacuum booster without a vacuum sensor. 2021-2022 model year Bronco Sport vehicles with build dates from January 27, 2021 through November 11, 2021 and 2021-2022 model year Escape vehicles with build dates from December 14, 2020 through October 26, 2021 are affected. Ford is conducting research to confirm the affected vehicle population which may cause the volumes to change after this defect notice is submitted. An update will be provided to the Agency after the investigation is completed. 2021 Bronco Sport = 65,429 2021 Escape = 49,553 2022 Bronco Sport = 12 2022 Escape = 2 February 10, 2022 Update: 2021 Bronco Sport = 64,708 2021 Escape = 49,948 2022 Bronco Sport = 8 2022 Escape = 2 New total = 114, 666 These vehicles are not produced in VIN order. Information as to the applicability of this action to specific vehicles can best be obtained by either calling Ford’s toll-free line (1-866-436-7332) or by contacting a local Ford or Lincoln dealer who can obtain specific information regarding the vehicles from the Ford On-line Automotive Service Information System (OASIS) database. Production Dates : JAN 27, 2021 – NOV 11, 2021 VIN Range 1 : Begin : NR End : NR Not sequential Part 573 Safety Recall Report 21V-922 Page 3 The information contained in this report was submitted pursuant to 49 CFR §573 Vehicle 2 : 2021-2022 Ford Escape Vehicle Type : LIGHT VEHICLES Body Style : Power Train : NR Descriptive Information : Affected vehicles have a lower than specified rear brake lining coefficient of friction and are equipped with a brake vacuum booster without a vacuum sensor. 2021-2022 model year Bronco Sport vehicles with build dates from January 27, 2021 through November 11, 2021 and 2021-2022 model year Escape vehicles with build dates from December 14, 2020 through October 26, 2021 are affected. Ford is conducting research to confirm the affected vehicle population which may cause the volumes to change after this defect notice is submitted. An update will be provided to the Agency after the investigation is completed. 2021 Bronco Sport = 65,429 2021 Escape = 49,553 2022 Bronco Sport = 12 2022 Escape = 2 February 10, 2022 Update: 2021 Bronco Sport = 64,708 2021 Escape = 49,948 2022 Bronco Sport = 8 2022 Escape = 2 New total = 114, 666 These vehicles are not produced in VIN order. Information as to the applicability of this action to specific vehicles can best be obtained by either calling Ford’s toll-free line (1-866-436-7332) or by contacting a local Ford or Lincoln dealer who can obtain specific information regarding the vehicles from the Ford On-line Automotive Service Information System (OASIS) database. Production Dates : DEC 14, 2020 – OCT 26, 2021 VIN Range 1 : Begin : NR End : NR Not sequential Description of Noncompliance : Description of the Noncompliance : : Some vehicles may be equipped with rear brake linings that have a friction coefficient that is outside of the specified tolerances. These vehicles are equipped with a brake vacuum booster without a vacuum sensor. The vacuum sensor compensated for variation in brake pad friction performance. FMVSS 1 : 135 – Light vehicle brake systems FMVSS 2 : NR Description of the Safety Risk : If one of the affected vehicles experiences a booster malfunction, the customer may experience increased brake pedal forces and extended stopping distances beyond FMVSS 135 requirements, increasing the risk of a Part 573 Safety Recall Report 21V-922 Page 4 The information contained in this report was submitted pursuant to 49 CFR §573 crash. Description of the Cause : The brake system depends on a specified brake lining friction coefficient to achieve design intent stopping distances. A lower than specified brake lining friction coefficient could increase the stopping distances beyond FMVSS 135 requirements for “Brake Power Assist Unit Inoperative”. Identification of Any Warning that can Occur : None Involved Components : Component Name 1 : Brake Linings Component Description : Rear Brake Caliper Assembly Component Part Number : NX61-2D251-BNA Left Rear Caliper and NX61-2D250-BNA Right Rear Caliper Supplier Identification : Component Manufacturer Name : Continental Automotive Mexicana, S.A. de Address : Circuito San Miguelito Poniente 132 Cd. Satelite Zona Industrial, Delegacion San Luis Potosi Foreign States 78423 Country : Mexico Chronology : see attached document for chronology Part 573 Safety Recall Report 21V-922 Page 5 The information contained in this report was submitted pursuant to 49 CFR §573 Description of Remedy : Description of Remedy Program : Ford is still validating the service remedy for this issue. An update will be provided to the Agency after the investigation is completed. Tentative remedy is as follows: Owners will be notified by mail and instructed to take their vehicle to a Ford or Lincoln dealer for replacement of the front and/or rear brake linings with a higher friction design. There will be no charge for this service. Ford is excluding reimbursement for costs because the original warranty program would provide for a free repair for this concern. Ford will forward a copy of the notification letters to dealers to the agency when available. February 10, 2022 Update: The service remedy will involve replacement of the front brake linings with a higher friction design. How Remedy Component Differs from Recalled Component : Ford is still validating the service remedy for this issue. An update will be provided to the Agency after the investigation is completed. The tentative remedy front and/or rear brake linings have a higher coefficient of friction than design intent and will compensate for the brake lining friction variation and enable the vehicle to meet all FMVSS 135 stopping distance requirements. Part numbers for the replacement brake linings have not been created yet. February 10, 2022 Update: The service remedy will involve replacement of the front brake linings with a higher friction design. The part number for the front brake pad service kit is NZ6Z-2001-A. Identify How/When Recall Condition was Corrected in Production : N/A Recall Schedule : Description of Recall Schedule : Notification to dealers is expected to occur on January 3, 2022. Mailing of owner notification letters is expected to begin January 10, 2022 and is expected to be completed by January 14, 2022 instructing customers to take their vehicle to a Ford or Lincoln dealer to have the brake linings replaced. February 10, 2022 Update: Mailing of owner notification letters instructing customers to take their vehicle to a Ford dealer is expected to be completed in the late 2nd quarter of calendar year 2022. Planned Dealer Notification Date : JAN 03, 2022 – JAN 03, 2022 Planned Owner Notification Date : JAN 10, 2022 – JAN 14, 2022 Part 573 Safety Recall Report 21V-922 Page 6 The information contained in this report was submitted pursuant to 49 CFR §573 * NR – Not Reported

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OMB Control No.: 2127-0004 Part 573 Safety Recall Report 21V-922 The information contained in this report was submitted pursuant to 49 CFR §573 Manufacturer Name : Ford Motor Company Submission Date : NOV 23, 2021 NHTSA Recall No. : 21V-922 Manufacturer Recall No. : 21C31 Manufacturer Information : Manufacturer Name : Ford Motor Company Address : 330 Town Center Drive Suite 500 Dearborn MI 48126-2738 Company phone : 1-866-436-7332 Population : Number of potentially involved : 114,996 Estimated percentage with defect : 100 % Vehicle Information : Vehicle 1 : 2021-2022 Ford Bronco Sport Vehicle Type : LIGHT VEHICLES Body Style : Power Train : NR Descriptive Information : Affected vehicles have a lower than specified rear brake lining coefficient of friction and are equipped with a brake vacuum booster without a vacuum sensor. 2021-2022 model year Bronco Sport vehicles with build dates from January 27, 2021 through November 11, 2021 and 2021-2022 model year Escape vehicles with build dates from December 14, 2020 through October 26, 2021 are affected. Ford is conducting research to confirm the affected vehicle population which may cause the volumes to change after this defect notice is submitted. An update will be provided to the Agency after the investigation is completed. 2021 Bronco Sport = 65,429 2021 Escape = 49,553 2022 Bronco Sport = 12 2022 Escape = 2 These vehicles are not produced in VIN order. Information as to the applicability of this action to specific vehicles can best be obtained by either calling Ford’s toll-free line (1-866-436-7332) or by contacting a local Ford or Lincoln dealer who can obtain specific information regarding the vehicles from the Ford On-line Automotive Service Information System (OASIS) database. Production Dates : JAN 27, 2021 – NOV 11, 2021 VIN Range 1 : Begin : NR End : NR Not sequential Part 573 Safety Recall Report 21V-922 Page 2 The information contained in this report was submitted pursuant to 49 CFR §573 Vehicle 2 : 2021-2022 Ford Escape Vehicle Type : LIGHT VEHICLES Body Style : Power Train : NR Descriptive Information : Affected vehicles have a lower than specified rear brake lining coefficient of friction and are equipped with a brake vacuum booster without a vacuum sensor. 2021-2022 model year Bronco Sport vehicles with build dates from January 27, 2021 through November 11, 2021 and 2021-2022 model year Escape vehicles with build dates from December 14, 2020 through October 26, 2021 are affected. Ford is conducting research to confirm the affected vehicle population which may cause the volumes to change after this defect notice is submitted. An update will be provided to the Agency after the investigation is completed. 2021 Bronco Sport = 65,429 2021 Escape = 49,553 2022 Bronco Sport = 12 2022 Escape = 2 These vehicles are not produced in VIN order. Information as to the applicability of this action to specific vehicles can best be obtained by either calling Ford’s toll-free line (1-866-436-7332) or by contacting a local Ford or Lincoln dealer who can obtain specific information regarding the vehicles from the Ford On-line Automotive Service Information System (OASIS) database. Production Dates : DEC 14, 2020 – OCT 26, 2021 VIN Range 1 : Begin : NR End : NR Not sequential Description of Noncompliance : Description of the Noncompliance : : Some vehicles may be equipped with rear brake linings that have a friction coefficient that is outside of the specified tolerances. These vehicles are equipped with a brake vacuum booster without a vacuum sensor. The vacuum sensor compensated for variation in brake pad friction performance. FMVSS 1 : 135 – Light vehicle brake systems FMVSS 2 : NR Description of the Safety Risk : If one of the affected vehicles experiences a booster malfunction, the customer may experience increased brake pedal forces and extended stopping distances beyond FMVSS 135 requirements, increasing the risk of a crash. Description of the Cause : The brake system depends on a specified brake lining friction coefficient to achieve design intent stopping distances. A lower than specified brake lining friction coefficient could increase the stopping distances beyond FMVSS 135 requirements for “Brake Power Assist Unit Inoperative”. Part 573 Safety Recall Report 21V-922 Page 3 The information contained in this report was submitted pursuant to 49 CFR §573 Identification of Any Warning that can Occur : None Involved Components : Component Name 1 : Brake Linings Component Description : Rear Brake Caliper Assembly Component Part Number : NX61-2D251-BNA Left Rear Caliper and NX61-2D250-BNA Right Rear Caliper Supplier Identification : Component Manufacturer Name : Continental Automotive Mexicana, S.A. de Address : Circuito San Miguelito Poniente 132 Cd. Satelite Zona Industrial, Delegacion San Luis Potosi Foreign States 78423 Country : Mexico Chronology : see attached document for chronology Description of Remedy : Description of Remedy Program : Ford is still validating the service remedy for this issue. An update will be provided to the Agency after the investigation is completed. Tentative remedy is as follows: Owners will be notified by mail and instructed to take their vehicle to a Ford or Lincoln dealer for replacement of the front and/or rear brake linings with a higher friction design. There will be no charge for this service. Ford is excluding reimbursement for costs because the original warranty program would provide for a free repair for this concern. Ford will forward a copy of the notification letters to dealers to the agency when available. How Remedy Component Differs Ford is still validating the service remedy for this issue. An update will be Part 573 Safety Recall Report 21V-922 Page 4 The information contained in this report was submitted pursuant to 49 CFR §573 from Recalled Component : provided to the Agency after the investigation is completed. The tentative remedy front and/or rear brake linings have a higher coefficient of friction than design intent and will compensate for the brake lining friction variation and enable the vehicle to meet all FMVSS 135 stopping distance requirements. Part numbers for the replacement brake linings have not been created yet. Identify How/When Recall Condition was Corrected in Production : N/A Recall Schedule : Description of Recall Schedule : Notification to dealers is expected to occur on January 3, 2022. Mailing of owner notification letters is expected to begin January 10, 2022 and is expected to be completed by January 14, 2022 instructing customers to take their vehicle to a Ford or Lincoln dealer to have the brake linings replaced. Planned Dealer Notification Date : JAN 03, 2022 – JAN 03, 2022 Planned Owner Notification Date : JAN 10, 2022 – JAN 14, 2022 * NR – Not Reported

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