Safety Recall 21S49 Driver’s Side Airbag Replacement – 2022 Ford Super Duty

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OMB Control No.: 2127-0004 Part 573 Safety Recall Report 21V-922 The information contained in this report was submitted pursuant to 49 CFR §573 Manufacturer Name : Ford Motor Company Submission Date : NOV 23, 2021 NHTSA Recall No. : 21V-922 Manufacturer Recall No. : 21C31 Manufacturer Information : Manufacturer Name : Ford Motor Company Address : 330 Town Center Drive Suite 500 Dearborn MI 48126-2738 Company phone : 1-866-436-7332 Population : Number of potentially involved : 114,996 Estimated percentage with defect : 100 % Vehicle Information : Vehicle 1 : 2021-2022 Ford Bronco Sport Vehicle Type : LIGHT VEHICLES Body Style : Power Train : NR Descriptive Information : Affected vehicles have a lower than specified rear brake lining coefficient of friction and are equipped with a brake vacuum booster without a vacuum sensor. 2021-2022 model year Bronco Sport vehicles with build dates from January 27, 2021 through November 11, 2021 and 2021-2022 model year Escape vehicles with build dates from December 14, 2020 through October 26, 2021 are affected. Ford is conducting research to confirm the affected vehicle population which may cause the volumes to change after this defect notice is submitted. An update will be provided to the Agency after the investigation is completed. 2021 Bronco Sport = 65,429 2021 Escape = 49,553 2022 Bronco Sport = 12 2022 Escape = 2 These vehicles are not produced in VIN order. Information as to the applicability of this action to specific vehicles can best be obtained by either calling Ford’s toll-free line (1-866-436-7332) or by contacting a local Ford or Lincoln dealer who can obtain specific information regarding the vehicles from the Ford On-line Automotive Service Information System (OASIS) database. Production Dates : JAN 27, 2021 – NOV 11, 2021 VIN Range 1 : Begin : NR End : NR Not sequential Part 573 Safety Recall Report 21V-922 Page 2 The information contained in this report was submitted pursuant to 49 CFR §573 Vehicle 2 : 2021-2022 Ford Escape Vehicle Type : LIGHT VEHICLES Body Style : Power Train : NR Descriptive Information : Affected vehicles have a lower than specified rear brake lining coefficient of friction and are equipped with a brake vacuum booster without a vacuum sensor. 2021-2022 model year Bronco Sport vehicles with build dates from January 27, 2021 through November 11, 2021 and 2021-2022 model year Escape vehicles with build dates from December 14, 2020 through October 26, 2021 are affected. Ford is conducting research to confirm the affected vehicle population which may cause the volumes to change after this defect notice is submitted. An update will be provided to the Agency after the investigation is completed. 2021 Bronco Sport = 65,429 2021 Escape = 49,553 2022 Bronco Sport = 12 2022 Escape = 2 These vehicles are not produced in VIN order. Information as to the applicability of this action to specific vehicles can best be obtained by either calling Ford’s toll-free line (1-866-436-7332) or by contacting a local Ford or Lincoln dealer who can obtain specific information regarding the vehicles from the Ford On-line Automotive Service Information System (OASIS) database. Production Dates : DEC 14, 2020 – OCT 26, 2021 VIN Range 1 : Begin : NR End : NR Not sequential Description of Noncompliance : Description of the Noncompliance : : Some vehicles may be equipped with rear brake linings that have a friction coefficient that is outside of the specified tolerances. These vehicles are equipped with a brake vacuum booster without a vacuum sensor. The vacuum sensor compensated for variation in brake pad friction performance. FMVSS 1 : 135 – Light vehicle brake systems FMVSS 2 : NR Description of the Safety Risk : If one of the affected vehicles experiences a booster malfunction, the customer may experience increased brake pedal forces and extended stopping distances beyond FMVSS 135 requirements, increasing the risk of a crash. Description of the Cause : The brake system depends on a specified brake lining friction coefficient to achieve design intent stopping distances. A lower than specified brake lining friction coefficient could increase the stopping distances beyond FMVSS 135 requirements for “Brake Power Assist Unit Inoperative”. Part 573 Safety Recall Report 21V-922 Page 3 The information contained in this report was submitted pursuant to 49 CFR §573 Identification of Any Warning that can Occur : None Involved Components : Component Name 1 : Brake Linings Component Description : Rear Brake Caliper Assembly Component Part Number : NX61-2D251-BNA Left Rear Caliper and NX61-2D250-BNA Right Rear Caliper Supplier Identification : Component Manufacturer Name : Continental Automotive Mexicana, S.A. de Address : Circuito San Miguelito Poniente 132 Cd. Satelite Zona Industrial, Delegacion San Luis Potosi Foreign States 78423 Country : Mexico Chronology : see attached document for chronology Description of Remedy : Description of Remedy Program : Ford is still validating the service remedy for this issue. An update will be provided to the Agency after the investigation is completed. Tentative remedy is as follows: Owners will be notified by mail and instructed to take their vehicle to a Ford or Lincoln dealer for replacement of the front and/or rear brake linings with a higher friction design. There will be no charge for this service. Ford is excluding reimbursement for costs because the original warranty program would provide for a free repair for this concern. Ford will forward a copy of the notification letters to dealers to the agency when available. How Remedy Component Differs Ford is still validating the service remedy for this issue. An update will be Part 573 Safety Recall Report 21V-922 Page 4 The information contained in this report was submitted pursuant to 49 CFR §573 from Recalled Component : provided to the Agency after the investigation is completed. The tentative remedy front and/or rear brake linings have a higher coefficient of friction than design intent and will compensate for the brake lining friction variation and enable the vehicle to meet all FMVSS 135 stopping distance requirements. Part numbers for the replacement brake linings have not been created yet. Identify How/When Recall Condition was Corrected in Production : N/A Recall Schedule : Description of Recall Schedule : Notification to dealers is expected to occur on January 3, 2022. Mailing of owner notification letters is expected to begin January 10, 2022 and is expected to be completed by January 14, 2022 instructing customers to take their vehicle to a Ford or Lincoln dealer to have the brake linings replaced. Planned Dealer Notification Date : JAN 03, 2022 – JAN 03, 2022 Planned Owner Notification Date : JAN 10, 2022 – JAN 14, 2022 * NR – Not Reported

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December 2021 Ford Motor Company Ford Customer Service Division P. O. Box 1904 Dearborn, Michigan 48121 1904 * * * IMPORTANT SAFETY RECALL * * * Safety Recall Notice 21S49 / NHTSA Recall 21V923 2022 F-350 Ford Truck Your Vehicle Identification Number (VIN): This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Ford Motor Company has decided that a defect which relates to motor vehicle safety exists in your vehicle, with the VIN shown above. We apologize for this situation and want to assure you that, with your assistance, we will correct this condition. Our commitment, together with your dealer, is to provide you with the highest level of service and support. What is the issue? On your vehicle, the strength of the driver’s side airbag cover may be insufficient after high mileage / extended time in the field. What is the risk? In the event of a crash necessitating deployment of the frontal airbags, a driver airbag could project a fragment or fragments of the airbag cover toward the occupants, increasing the risk of injury. What will Ford and your dealer do? Parts are now available to repair your vehicle. Ford Motor Company has authorized your dealer to replace the driver’s side airbag module – free of charge (parts and labor). How long will it take? The time needed for this repair is less than one-half day. However, due to service scheduling requirements, your dealer may need your vehicle for a longer period of time. What should you do? Please call your dealer without delay and request a service date for Recall 21S49. Provide the dealer with your VIN, which is printed near your name at the beginning of this letter. Ford has not issued instructions to stop driving your vehicle under this safety recall. You should contact your dealer for an appointment to have your vehicle remedied as soon as practicable. You can continue to safely drive your vehicle. If you do not already have a servicing dealer, you can access owner.ford.com for dealer addresses, maps, and driving instructions. Ford Motor Company wants you to have this safety recall completed on your vehicle. The vehicle owner is responsible for making arrangements to have the work completed. Please note: Federal law requires that any vehicle lessor receiving this recall notice must forward a copy of this notice to the lessee within ten days. NOTE: You can receive information about Recalls and Customer Satisfaction Programs through our FordPass App. The app can be downloaded through the App Store or Google Play. In addition there are other features such as reserving parking in certain locations and controlling certain functions on your vehicle (lock or unlock doors, remote start) if it is equipped to allow control. © Copyright 2021 Ford Motor Company 08063 21S49 PA/DTB121S491 􀀁􀀁 􀀁 1 of 4 A/1/000001/1 􀀭􀀉􀀉􀀃􀀆􀀋􀀊􀀂􀀃􀀅􀀅􀀋􀀈􀀭 771498013396 A/1/000001/1 􀀱􀀱􀀱􀀰􀀮􀀱􀀮􀀯􀀱􀀯􀀰􀀮􀀮􀀰􀀯􀀮􀀱􀀯􀀮􀀯􀀯􀀮􀀱􀀯􀀰􀀱􀀰􀀱􀀰􀀯􀀰􀀮􀀰􀀰􀀯􀀮􀀱􀀱􀀮􀀰􀀯􀀱􀀰􀀰􀀯􀀯􀀱􀀱􀀰􀀰􀀰􀀰􀀰􀀯􀀰􀀱􀀰􀀮􀀮􀀮􀀮􀀯􀀱􀀮􀀮 JOHN A. SAMPLE 123 SAMPLE ST SAMPLE CITY, MI 12345-6789 COVID-19 (CORONAVIRUS) Ford dealerships have implemented enhanced protocols to ensure both your safety and the safety of dealership employees. This includes specific procedures for cleaning and disinfecting customer vehicles before and after each vehicle is serviced. In most places, vehicle service has been deemed a critical service. Please contact your local dealer to confirm current service hours. For more information on how Ford and your local dealer are working hard to keep you on the road during these challenging times, please visit owner.ford.com. What if you no longer own this vehicle? If you no longer own this vehicle, and have an address for the current owner, please forward this letter to the new owner. You received this notice because government regulations require that notification be sent to the last known owner of record. Our records are based primarily on state registration and title data, which indicate that you are the current owner. Can we assist you further? If you have difficulties getting your vehicle repaired promptly and without charge, please contact your dealership’s Service Manager for assistance. RETAIL OWNERS: If you have questions or concerns, please contact our Ford Customer Relationship Center at 1-866-436-7332 and one of our representatives will be happy to assist you. If you wish to contact us through the Internet, our address is: owner.ford.com. For the hearing impaired call 1-800-232-5952 (TDD). Representatives are available Monday through Friday: 8:00AM – 8:00PM (Eastern Time). FLEET OWNERS: If you have questions or concerns, please contact our Fleet Customer Information Center at 1-800-34-FLEET, choose Option #3, and one of our representatives will be happy to assist you. If you wish to contact us through the Internet, our address is: fleet.ford.com. Representatives are available Monday through Friday: 8:00AM – 8:00PM (Eastern Time). MOTORHOME OWNERS: If you have questions or concerns, please contact our Motorhome Customer Assistance Center toll free at 1-866-906-9811. Representatives are available 24 hours a day. If you are still having difficulty getting your vehicle repaired in a reasonable time or without charge, you may write the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Ave. S.E., Washington, D.C. 20590 or call the toll free Vehicle Safety Hotline at 1-888-327-4236 (TTY: 1-800-424-9153) or go to safercar.gov. Reference NHTSA Safety Recall 21V923. Thank you for your attention to this important matter. Ford Customer Service Division © Copyright 2021 Ford Motor Company 08063 21S49 PA/DTB121S491 2 of 4 A/2/000001/1 * * * CAMPAÑA DE SEGURIDAD IMPORTANTE * * * Aviso de campaña de seguridad 21S49 / Campaña 21V923 de la NHTSA 2022 F-350 Ford Truck Número de identificación del vehículo (VIN): Este aviso se le envía de acuerdo con la Ley Nacional de Seguridad y Tránsito de Vehículos de los EE. UU. Ford Motor Company ha determinado que existe un defecto relacionado con la seguridad de su vehículo, con el VIN que aparece más arriba. Lamentamos esta situación y deseamos asegurarle que, con su ayuda, corregiremos el problema. Nuestro compromiso, junto con el de su distribuidor, es ofrecerle servicio y apoyo de alto nivel. ¿Cuál es el problema? La solidez de la cubierta de la bolsa de aire del lado del conductor de su vehículo podría ser insuficiente después de recorrer muchos kilómetros o de un período de tiempo prolongado en el campo. ¿Qué riesgo existe? En caso de que se produzca un choque que requiera el despliegue de las bolsas de aire delanteras, la bolsa de aire del conductor podría proyectar uno o varios fragmentos de la cubierta de la bolsa de aire hacia los ocupantes, lo cual aumenta el riesgo de sufrir lesiones. ¿Qué medidas adoptarán Ford y su distribuidor? Las piezas para reparar su vehículo ya se encuentran disponibles. Ford Motor Company ha autorizado a su distribuidor a reemplazar el módulo de la bolsa de aire del conductor, sin costo alguno (piezas y mano de obra). ¿Cuánto tiempo tomará? El tiempo necesario para reparar será menos de medio día. Sin embargo, debido a los requisitos de planificación de servicio, es posible que su distribuidor tarde un poco más. ¿Qué debe hacer? Llame de inmediato al distribuidor y solicite una cita de servicio para realizar la campaña 21S49. Proporcione el VIN a su distribuidor, el cual está impreso debajo de sus datos al comienzo de esta carta. Para esta campaña de seguridad, Ford no ha emitido instrucciones de no manejar el vehículo. Deberá ponerse en contacto con su distribuidor a fin de programar una cita para solucionar este problema lo más pronto posible. Puede continuar manejando su vehículo con seguridad. Si aún no tiene un distribuidor para realizar el servicio, puede acceder a owner.ford.com para conocer las direcciones de los distribuidores, ver mapas y obtener las instrucciones para llegar. Ford Motor Company le recomienda realizar esta campaña de seguridad en su vehículo. El propietario del vehículo es responsable de realizar los arreglos para llevar a cabo el trabajo. Tenga presente que: La ley federal exige que los arrendadores de vehículos que reciban este aviso de campaña envíen una copia del mismo al arrendatario en un plazo de diez días. 3 of 4 A/3/000001/1 08063 21S49 PA/DTB121S491 Diciembre de 2021 Ford Motor Company División de Servicio al Cliente de Ford P. O. Box 1904 Dearborn, Michigan 48121 􀀁 􀀁 􀀁 © Copyright 2021 Ford, División de Servicio al Cliente 􀀭􀀉􀀉􀀃􀀆􀀋􀀊􀀂􀀃􀀅􀀅􀀋􀀈􀀭 771498013396 A/3/000001/1 􀀱􀀱􀀱􀀰􀀮􀀱􀀮􀀯􀀱􀀯􀀰􀀮􀀮􀀰􀀯􀀮􀀱􀀯􀀮􀀯􀀯􀀮􀀱􀀯􀀰􀀱􀀰􀀱􀀰􀀯􀀰􀀮􀀰􀀰􀀯􀀮􀀱􀀱􀀮􀀰􀀯􀀱􀀰􀀰􀀯􀀯􀀱􀀱􀀰􀀰􀀰􀀰􀀰􀀯􀀰􀀱􀀰􀀮􀀮􀀮􀀮􀀯􀀱􀀮􀀮 JOHN A. SAMPLE 123 SAMPLE ST SAMPLE CITY, MI 12345-6789 ¿Qué debe hacer? (continuación) NOTA: Puede recibir información sobre las campañas y los programas de satisfacción del cliente a través de la aplicación FordPass. La aplicación se puede descargar a través de App Store o Google Play. Adicionalmente, existen otras funciones como reserva de estacionamientos en determinados lugares, además de control de ciertas funciones en el vehículo (bloqueo o desbloqueo de puertas, arranque remoto) si así está equipado para permitir el control. COVID-19 (CORONAVIRUS) Los distribuidores Ford han implementado protocolos mejorados con el fin de asegurar tanto su seguridad como la de los empleados de los diferentes distribuidores. Esto incluye procedimientos específicos de limpieza y desinfección antes y después de realizar servicio en cada uno de los vehículos de nuestros clientes. En la mayoría de los lugares, la atención de vehículos se ha considerado un servicio esencial. Póngase en contacto con su distribuidor local para confirmar las horas de servicio actuales. Para obtener más información sobre cómo Ford y su distribuidor local están trabajando arduamente para mantenerlo en las calles durante estos tiempos difíciles, visite owner.ford.com. ¿Qué pasa si usted ya no es el propietario del vehículo? Si usted ya no es el propietario del vehículo y tiene la dirección del propietario actual, le solicitamos que le reenvíe esta carta. Usted recibió este aviso porque las regulaciones del gobierno exigen el envío de notificaciones al propietario conocido más reciente del registro. Nuestros registros se basan principalmente en datos estatales y de propiedad, que indican que usted es el propietario actual del vehículo. ¿Podemos hacer algo más por usted? Si tiene problemas para reparar de inmediato su vehículo y sin costo alguno, comuníquese con el Gerente de Servicio de su distribuidor para solicitar ayuda. PROPIETARIOS MINORISTAS: Si tiene dudas o preguntas, comuníquese con nuestro Centro de Relación con Clientes Ford al 1-866-436-7332 y uno de nuestros representantes con gusto lo atenderá. Si desea comunicarse con nosotros a través de Internet, nuestra dirección es: owner.ford.com. Las personas con problemas de audición pueden llamar al 1-800-232-5952 (TDD). Los representantes atienden de lunes a viernes, de 8:00 a.m. a 8:00 p.m. (hora del este). PROPIETARIOS DE FLOTAS: Si tiene dudas o preguntas, comuníquese con nuestro Centro de Información a Clientes de flotas al 1-800-34-FLEET, elija la opción n.° 3 y uno de nuestros representantes con gusto lo atenderá. Si desea comunicarse con nosotros a través de Internet, nuestra dirección es: fleet.ford.com. Los representantes atienden de lunes a viernes, de 8:00 a.m. a 8:00 p.m. (hora del este). PROPIETARIOS DE CASAS RODANTES: Si tiene dudas o preguntas, comuníquese con nuestro Centro de Asistencia a Clientes de Casas Rodantes sin cargo al 1-866-906-9811. Los representantes se encuentran disponibles las 24 horas del día. Si aun así tiene problemas para reparar su vehículo en un periodo de tiempo razonable o sin costo, puede escribir al Administrador de National Highway Traffic Safety Administration, 1200 New Jersey Ave. S.E., Washington, D.C. 20590, llamar a la Línea directa de seguridad vehicular al 1-888-327-4236 (TTY: 1-800-424-9153) o visitar safercar.gov. Referencia: Campaña de seguridad 21V923 de la NHTSA. Gracias por su atención en este asunto sumamente importante. Ford, División de Servicio al Cliente 4 of 4 A/4/000001/1 08063 21S49 PA/DTB121S491 © Copyright 2021 Ford, División de Servicio al Cliente

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 Copyright 2021 Ford Motor Company David J. Johnson Ford Motor Company Director P. O. Box 1904 Service Engineering Operations Dearborn, Michigan 48121 Ford Customer Service Division November 24, 2021 TO: All U.S. Ford and Lincoln Dealers SUBJECT: NEW VEHICLE DEMONSTRATION / DELIVERY HOLD Safety Recall 21S49 Certain 2022 Model Year Super Duty Pickup Trucks Lariat, Platinum, and Limited Edition Vehicles Driver’s side airbag replacement AFFECTED VEHICLES Vehicle Model Year Assembly Plant Build Dates Super Duty Pickup Trucks 2022 KTP May 26, 2021 through June 2, 2021 Affected vehicles are identified in OASIS and FSA VIN Lists. REASON FOR THIS SAFETY RECALL In all of the affected vehicles, the strength of the driver’s side airbag cover may be insufficient at higher milage and/or an extended time in the field. If the driver’s side airbag deployment cover has insufficient tensile strength to withstand the forces that occur in the event of a crash that necessitates deployment of the frontal airbags, a driver airbag could project a fragment or fragments of the airbag cover toward the occupant. SERVICE ACTION Before demonstrating or delivering any new in-stock vehicles involved in this recall, dealers are to replace the driver’s side airbag module. This service must be performed on all affected vehicles at no charge to the vehicle owner. OWNER NOTIFICATION MAILING SCHEDULE Owner letters are expected to be mailed the week of December 13, 2021. Dealers should repair any affected vehicles that arrive at their dealerships, whether or not the customer has received a letter. PLEASE NOTE: Federal law requires dealers to complete this recall service before a new vehicle is delivered to the buyer or lessee. Violation of this requirement by a dealer could result in a civil penalty of up to $21,000 per vehicle. Correct all vehicles in your new vehicle inventory before delivery. ATTACHMENTS Attachment I: Administrative Information Attachment II: Labor Allowances and Parts Ordering Information Attachment III: Technical Information Attachment IV: Affected VIN List Owner Notification Letters  Copyright 2021 Ford Motor Company QUESTIONS & ASSISTANCE For questions and assistance, contact the Special Service Support Center (SSSC) via the SSSC Web Contact Site. The SSSC Web Contact Site can be accessed through the Professional Technician System (PTS) website using the SSSC link listed at the bottom of the OASIS VIN report screen or listed under the SSSC tab. Sincerely, David J. Johnson  Copyright 2021 Ford Motor Company ATTACHMENT I Page 1 of 2 NEW VEHICLE DEMONSTRATION / DELIVERY HOLD Safety Recall 21S49 Certain 2022 Model Year Super Duty Pickup Trucks Lariat, Platinum, and Limited Edition Vehicles Driver’s Side Airbag Replacement OASIS ACTIVATION OASIS will be activated on November 24, 2021. FSA VIN LISTS ACTIVATION FSA VIN Lists will be available through https://web.fsavinlists.dealerconnection.com on November 24, 2021. Owner names and addresses will be available by December 27, 2021. NOTE: Your FSA VIN Lists may contain owner names and addresses obtained from motor vehicle registration records. The use of such motor vehicle registration data for any purpose other than in connection with this recall is a violation of law in several states, provinces, and countries. Accordingly, you must limit the use of this listing to the follow-up necessary to complete this recall. SOLD VEHICLES  Ford has not issued instructions to stop selling/delivering or driving used vehicles under this safety recall. Owners should contact their dealer for an appointment to have their vehicles remedied as soon as practicable. Owners can continue to safely drive their vehicles.  Immediately contact any of your affected customers whose vehicles are not on your VIN list but are identified in OASIS. Give the customer a copy of the Owner Notification Letter (when available) and schedule a service date.  Correct other affected vehicles identified in OASIS which are brought to your dealership.  Dealers are to prioritize repairs of customer vehicles over repairs of new and used vehicle inventory. STOCK VEHICLES  Correct all affected units in your new vehicle inventory before delivery.  Use OASIS to identify any affected vehicles in your used vehicle inventory. DEALER-OPERATED RENTAL VEHICLES The Fixing America’s Surface Transportation (FAST) Act law effective June 2016 prohibits a rental company from selling, renting or leasing vehicles subject to a safety or compliance recall. Please consult your legal counsel for legal advice. TITLE BRANDED / SALVAGED VEHICLES Affected title branded and salvaged vehicles are eligible for this recall. OWNER REFUNDS Refunds are not approved for this program. RENTAL VEHICLES Rental vehicles are not approved for this program.  Copyright 2021 Ford Motor Company ATTACHMENT I Page 2 of 2 NEW VEHICLE DEMONSTRATION / DELIVERY HOLD Safety Recall 21S49 Certain 2022 Model Year Super Duty Pickup Trucks Lariat, Platinum, and Limited Edition Vehicles Driver’s Side Airbag Replacement ADDITIONAL REPAIR (LABOR TIME AND/OR PARTS) Additional repairs identified as necessary to complete the FSA should be managed as follows:  For related damage and access time requirements, refer to the Warranty and Policy Manual / Section 6 – Ford & Lincoln Program Policies / General Information & Special Circumstances for FSA’s / Related Damage.  For vehicles within new vehicle bumper-to-bumper warranty coverage, no SSSC approval is required, although related damage must be on a separate repair line with the “Related Damage” radio button checked.  For vehicles outside new vehicle bumper-to-bumper warranty coverage, submit an Approval Request to the SSSC Web Contact Site prior to completing the repair. CLAIMS PREPARATION AND SUBMISSION  Claim Entry: Enter claims using Dealer Management System (DMS) or One Warranty Solution (OWS) online. o When entering claims, select claim type 31: Field Service Action. The FSA number 21S49 is the sub code. o For additional claims preparation and submission information, refer to the Recall and Customer Satisfaction Program (CSP) Repairs in the OWS User Guide.  Related Damage/Additional labor and/or parts: Must be claimed as Related Damage on a separate repair line from the FSA with same claim type and sub code as described in Claim Entry above. IMPORTANT: Click the Related Damage Indicator radio button.  Copyright 2021 Ford Motor Company ATTACHMENT II Page 1 of 2 NEW VEHICLE DEMONSTRATION / DELIVERY HOLD Safety Recall 21S49 Certain 2022 Model Year Super Duty Pickup Trucks Lariat, Platinum, and Limited Edition Vehicles Driver’s Side Airbag Replacement LABOR ALLOWANCES Description Labor Operation Labor Time Replace Driver’s side airbag module 21S49B 0.3 PARTS REQUIREMENTS / ORDERING INFORMATION SSSC Web Contact Site: To place an order for a K-Coded part submit a VIN-specific Part Order contact via the SSSC Web Contact Site. Part Number Description Order Quantity Claim Quantity HC3Z-25043B13-BE Java Colored Driver Airbag Module 1 1 HC3Z-25043B13-BC Navy Pier Colored Driver Airbag Module 1 1 HC3Z-25043B13-BD Black Onyx Colored Driver Airbag Module 1 1 Dealers will be notified via a DOES II communication if circumstances warrant a change in part supply strategy and when open ordering resumes. DEALER PRICE For latest prices, refer to DOES II. PARTS RETENTION, RETURN, & SCRAPPING Follow the provisions of the Warranty and Policy Manual, Section 1 – WARRANTY PARTS RETENTION AND RETURN POLICIES. If a replaced part receives a scrap disposition, the part must be scrapped in accordance with all applicable local, state and federal environmental protection and hazardous material regulations. Federal law prohibits selling motor vehicle parts or components that are under safety, compliance, or emissions recall.  Copyright 2021 Ford Motor Company ATTACHMENT II Page 2 of 2 NEW VEHICLE DEMONSTRATION / DELIVERY HOLD Safety Recall 21S49 Certain 2022 Model Year Super Duty Pickup Trucks Lariat, Platinum, and Limited Edition Vehicles Driver’s Side Airbag Replacement REPLACED FSA PARTS INSPECTION AND SIGN OFF Effective March 1st 2021 all parts replaced as part of an FSA repair with a repair order open date of March 1st 2021 or later must be inspected and signed off on the repair order by a member of your dealers fixed operations management team or an employee the task has been delegated to. If the task is to be delegated to a non-management employee, the employee needs to be someone other than the technician who completed the repair and needs to understand the importance of completing this task consistently and accurately.  All parts replaced as part of an FSA repair should be returned to the parts department following the Warranty Parts Retention and Return Policies.  Inspect the replaced parts to verify the FSA repair was completed.  If the FSA repair is found to be complete, the designated employee signs the repair order line or parts return stamp area (electronic or hand signed) for the FSA repair indicating the parts were inspected and validated to have been replaced.  After the parts have been inspected, they should be handled based on the guidance in the parts status report in the Online Warranty System (Hold, Return, CORE, Scrap, etc.).  This process is subject to review during warranty audits for FSA repairs with a repair order open date of March 1st 2021 or later. Any eligible FSA claims requiring parts replacement, found not to have been inspected and signed off during a warranty audit will be subject to chargeback and consideration for enrollment into the Dealer Incomplete Recall Repair Process. Note: Other approvals (electronic or handwritten) for add-on repair lines, dealer owned vehicle repairs, and repeat repairs do not qualify as FSA parts inspection approvals. The post repair FSA parts inspection process (electronic or handwritten) is independent from other warranty approval requirements. The approval by the designated employee implies that the FSA parts were found to be replaced and must be able to be clearly identified on the Repair Order. If multiple FSA’s require approval on a single Repair Order, each applicable occurrence will require individual post repair approval by the designated employee. ATTACHMENT III PAGE 1 OF 1 SAFETY RECALL 21S49 CPR © 2021 FORD MOTOR COMPANY DEARBORN, MICHIGAN 48121 11/2021 CERTAIN 2021 MODEL YEAR SUPER DUTY VEHICLES — DRIVER’S SIDE AIR BAG REPLACEMENT SERVICE PROCEDURE 1. Please follow the Workshop Manual (WSM) procedures in Section 501-20B IMPORTANT NOTE: Federal law prohibits selling motor vehicle parts or components that are under safety, compliance, or emissions recall. Unless a part is requested to be returned to Ford, all parts replaced under this FSA must be scrapped in accordance with all applicable local, state and federal environmental protection and hazardous material regulations. Refer to the Parts Retention, Return, & Scrapping section of the FSA dealer bulletin for further information.  Copyright 2020 Ford Motor Company ATTACHMENT IV Page 1 of 1 NEW VEHICLE DEMONSTRATION / DELIVERY HOLD Safety Program 21S49 Certain 2022 Model Year Super Duty Pickup Trucks Lariat, Platinum and Limited Edition Vehicles Driver’s Side Airbag Replacement AFFECTED VEHICLES The following table contains a list of VINs for vehicles that were delivered in the US and Canada. These vehicles will require repairs before delivery to customers. VIN Airbag Color 1FT8W2BT6NEC00041 Java 1FT7W2BT1NEC00105 Black Onyx 1FT8W3BT3NEC00083 Navy Pier 1FT8W3BT7NEC00099 Navy Pier 1FT7W2BN7NEC00093 Black Onyx 1FT8W2BT8NEC00090 Black Onyx

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OMB Control No.: 2127-0004 Part 573 Safety Recall Report 21V-923 The information contained in this report was submitted pursuant to 49 CFR §573 Manufacturer Name : Ford Motor Company Submission Date : NOV 24, 2021 NHTSA Recall No. : 21V-923 Manufacturer Recall No. : 21S49 Manufacturer Information : Manufacturer Name : Ford Motor Company Address : 330 Town Center Drive Suite 500 Dearborn MI 48126-2738 Company phone : 1-866-436-7332 Population : Number of potentially involved : 5 Estimated percentage with defect : 100 % Vehicle Information : Vehicle 1 : 2022-2022 Ford F-Super Duty: F250, F350 Vehicle Type : LIGHT VEHICLES Body Style : ALL Power Train : NR Descriptive Information : Ford’s team reviewed supplier process and maintenance records to determine the population of affected parts. The Ford process is capable of tracing driver airbag cover production to the vehicle in which the driver airbag cover is installed. Affected vehicles were built with driver airbag covers that did not pass all material testing requirements. Ford vehicles are not produced in VIN order and we typically cannot provide VIN specific information. However, in this instance Ford is able to provide the specific VIN list – see attachment VINs. Production Dates : MAY 26, 2021 – JUN 02, 2021 VIN Range 1 : Begin : NR End : NR Not sequential Description of Defect : Description of the Defect : Affected vehicles were built with driver airbag covers that may have insufficient tensile strength at higher time-in-service, creating a potential for cover fragmentation during an airbag deployment. FMVSS 1 : NR FMVSS 2 : NR Description of the Safety Risk : In the event of a crash necessitating deployment of the frontal airbags, a driver airbag could project a fragment or fragments of the airbag cover Part 573 Safety Recall Report 21V-923 Page 2 The information contained in this report was submitted pursuant to 49 CFR §573 toward the occupant, increasing the risk of injury to the occupant. Description of the Cause : Driver airbag covers were manufactured with a new material before successful completion of all applicable testing of the new material by the supplier. Identification of Any Warning that can Occur : None Involved Components : Component Name 1 : Driver Airbag Module Component Description : Driver Airbag Module Component Part Number : HC3B-25042B85-BR3 Supplier Identification : Component Manufacturer Name : Joyson Safety Systems Acquisition, LLC Address : 2500 Innovation Drive Auburn Hills Michigan 48326 Country : United States Chronology : On August 12, 2021, an issue pertaining to unexpected performance of a 2022 Model Year Super Duty driver airbag in a deployment test simulating a high mileage/high time-in-service component was brought to Ford’s Critical Concern Review Group for review. Investigation found that the driver airbag supplier, Joyson, had changed the airbag cover resin material due to ceased production of the previous resin by a sub-supplier. During post-launch component validation deployment testing of the new resin, cover fragments were noted during the test. Engineering analysis showed the new resin had insufficient tensile strength to withstand forces during high mileage/high time-in-service life cycle testing, causing the retention tabs to break, and the subsequent cover fragmentation. Additional deployments with simulated tab breakage were conducted to evaluate the potential for such fragments to be projected toward the occupant. As of November 10, 2021, Ford is not aware of any warranty claims or field reports. On November 17, 2021, Ford’s Field Review Committee reviewed the concern and approved a field action. Part 573 Safety Recall Report 21V-923 Page 3 The information contained in this report was submitted pursuant to 49 CFR §573 Ford is not aware of any reports of accident or injury related to this condition. Description of Remedy : Description of Remedy Program : Owners will be notified by mail and instructed to take their vehicle to a Ford or Lincoln dealer to have the driver airbag module replaced. There will be no charge for this service. Ford is excluding reimbursement for costs because the original warranty program would provide for a free repair for this concern. Ford will forward a copy of the notification letters to dealers to the agency when available. How Remedy Component Differs from Recalled Component : The remedy driver airbag covers (Part Number: HC3B-25042B85-BR3) are manufactured with a different material that meets all test requirements. Identify How/When Recall Condition was Corrected in Production : NR Recall Schedule : Description of Recall Schedule : Notification to dealers is expected to occur on November 24, 2021. Mailing of owner notification letters is expected to begin January 17, 2022 and is expected to be completed by January 21, 2022. Planned Dealer Notification Date : NOV 24, 2021 – NOV 24, 2021 Planned Owner Notification Date : JAN 17, 2022 – JAN 21, 2022 * NR – Not Reported

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