Compliance Recall 21C31 Reduced Braking Performance – 2021-2022 Ford Bronco Sport & Escape

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November 23, 2021 NHTSA CAMPAIGN NUMBER: 21V922000

Reduced Braking Performance/FMVSS 135

During certain situations, the driver may have to apply more brake pedal force, and the distance required to stop the vehicle may be extended, increasing the risk of a crash.

 

NHTSA Campaign Number: 21V922

Manufacturer Ford Motor Company

Components SERVICE BRAKES, HYDRAULIC

Potential Number of Units Affected 114,996

 

Summary

Ford Motor Company (Ford) is recalling certain 2021-2022 Bronco Sport and Escape vehicles. The rear brake linings may have been manufactured incorrectly, which can affect braking performance. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 135, “Light Vehicle Brake Systems.”

 

Remedy

The remedy is currently under development. Interim owner notification letters were mailed on January 14, 2022. Owner notification letters were mailed August 17, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford’s number for this recall is 21C31..

 

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

 

Check if your Vehicle has a Recall

 


AFFECTED VEHICLES

Vehicle Model Year Assembly Plant Build Dates
Bronco Sport 2021-2022 HSAP January 27, 2021 through November 16, 2021
Escape 2021-2022 LAP December 14, 2020 through November 16, 2021

Affected vehicles are identified in OASIS and FSA VIN Lists.

 

REASON FOR THIS COMPLIANCE RECALL

All of the affected vehicles may not conform to the requirements specified by Federal Motor Vehicle Safety Standard (FMVSS) No. 135 Light Vehicle Brake Systems. In the event of a failed brake vacuum booster, the customer may experience increased brake pedal forces and extended stopping distance beyond FMVSS No. 135 requirements, increasing the risk of a crash.

 

SERVICE ACTION

Before demonstrating or delivering any new in-stock vehicles involved in this compliance recall, dealers are to replace the front brake pads as outlined in the technical instructions. This service must be performed on all affected vehicles at no charge to the vehicle owner.

 

OWNER NOTIFICATION AND MAILING SCHEDULE

Owner letters were mailed the week of August 15, 2022. Dealers should repair any affected vehicles that arrive at their dealerships, whether or not the customer has received a letter.

PLEASE NOTE:

Federal law requires dealers to complete this recall service before a new vehicle is delivered to the buyer or lessee. Violation of this requirement by a dealer could result in a civil penalty of up to $21,000 per vehicle. Correct all vehicles in your new vehicle inventory before delivery.

 

SOLD VEHICLES

  • Ford has not issued instructions to stop selling/delivering or driving used vehicles under this compliance recall. Owners should contact their dealer for an appointment to have their vehicles remedied as soon as practicable. Owners can continue to safely drive their vehicles.
  • Immediately contact any of your affected customers whose vehicles are not on your VIN list but are identified in OASIS. Give the customer a copy of the Owner Notification Letter (when available) and schedule a service date.
  • Correct other affected vehicles identified in OASIS which are brought to your dealership.
  • Dealers are to prioritize repairs of customer vehicles over repairs of new and used vehicle inventory.

 

STOCK VEHICLES

  • Correct all affected units in your new vehicle inventory before delivery.
  • Use OASIS to identify any affected vehicles in your used vehicle inventory.

 

DEALER-OPERATED RENTAL VEHICLES

The Fixing America’s Surface Transportation (FAST) Act law effective June 2016 prohibits a rental company from selling, renting or leasing vehicles subject to a safety or compliance recall. Please consult your legal counsel for legal advice.

 

TITLE BRANDED / SALVAGED VEHICLES

Affected title branded and salvaged vehicles are eligible for this recall.

 

OWNER REFUNDS

  • This safety recall must still be performed, even if the owner has paid for a previous repair. Claiming a refund will not close the recall on the vehicle.
  • Ford Motor Company is offering a refund for owner-paid repairs covered by this recall if the repair was performed prior to the date indicated in the reimbursement plan, which is posted with this bulletin. Owners are directed to seek reimbursement through authorized dealers or, at their option, directly through Ford Motor Company at P.O. Box 6251, Dearborn, MI 481216251.
  • Dealers are also pre-approved to refund owner-paid emergency repairs that were performed away from an authorized servicing dealer after the end date specified in the reimbursement plan. Non-covered repairs, or those judged by Ford to be excessive, will not be reimbursed.
  • Refunds will only be provided for the cost associated with the replacement of the front brake pads.

 

RENTAL VEHICLES

Rental vehicles are not approved for this program.

 


PARTS REQUIREMENTS / ORDERING INFORMATION

Part Number  Description Order Quantity
NZ6Z-2001-A Front brake pad kit 1
XG-3-A Compliance Recall 21C31 Reduced Braking Performance - 2021-2022 Ford Bronco Sport & Escape | small light Grease/Anti-Seize – One 3 ounce tube will repair 10 vehicles 1

 


CERTAIN 2021 AND 2022 MODEL YEAR BRONCO SPORT AND ESCAPE VEHICLES

EQUIPPED WITH 1.5L ENGINE AND VACUUM BOOST BRAKING SYSTEM — FRONT BRAKE PAD REPLACEMENT

 

SERVICE PROCEDURE

1. Replace the front brake pads. Please follow the Workshop Manual (WSM) procedures in Section 206-03.

IMPORTANT NOTE: Federal law prohibits selling motor vehicle parts or components that are under safety, compliance, or emissions recall. Unless a part is requested to be returned to Ford, all parts replaced under this FSA must be scrapped in accordance with all applicable local, state and federal environmental protection and hazardous material regulations. Refer to the Parts Retention, Return, & Scrapping section of the FSA dealer bulletin for further information.

 


July 14, 2022 Update

CHRONOLOGY for RECALL 21C31 – CERTAIN 2021-2022 MODEL YEAR BRONCO SPORT AND ESCAPE VEHICLES

NHTSA’s Office of Vehicle Safety Compliance contacted Ford on October 1, 2021, regarding the results of their FMVSS 135 compliance audit on the 2021 model year Bronco Sport vehicle equipped with a brake vacuum booster. The stopping distance test results for “Brake Power Assist Unit Inoperative” were 191.9 m which exceeds the federal regulation of 168 m.

Ford’s certification test from December 2018 indicates a stopping distance of 149.9 m for vehicles equipped with a brake vacuum booster which meets the regulation of 168 m.

Ford’s investigation included analyzing raw data from the NHTSA test vehicle and comparing it to the raw data from the Ford certification test vehicle. Ford’s analysis of all the NHTSA test data had not identified an explanation for the total difference in performance between the NHTSA test vehicle and the Ford certification test vehicle.

In November 2021, Ford conducted an FMVSS 135 certification test, including the “Brake Power Assist Unit Inoperative” portion, on a 2021MY Bronco Sport which was equipped with a brake vacuum booster without a vacuum sensor to replicate NHTSA’s test vehicle. The test vehicle was fitted with a new current batch of brake linings from the assembly plant. The stopping distance test results for “Brake Power Assist Unit Inoperative” were 177.8 m, which exceeded the federal requirement of 168 m. Analysis of the brake system identified that the friction coefficient of the rear brake caliper linings was below the specification.

The vacuum sensor was removed from the brake vacuum booster on Bronco Sport and Escape vehicles during the affected build date ranges; when the vacuum sensor is present, the brake system can detect a booster malfunction and the ABS module assists during the “Brake Power Assist Unit Inoperative” portion and compensates for friction material variation.

The 2021-2022MY Ford Escape shares the same brake system with the Bronco Sport and the same Ford certification test applies to both vehicles. Some Bronco Sport and Escape vehicles are equipped with a brake vacuum booster and some are equipped with an Electronic Brake Booster (EBB). Vehicles with an EBB are not affected by this issue because they have higher system pressures if the booster malfunctions.

A Stop Ship was issued at Ford’s Hermosillo Assembly Plant (HSAP) and Louisville Assembly Plant (LAP) on November 9, 2021.

Throughout this investigation, Ford and NHTSA met weekly to discuss the status of Ford’s testing, test results, and conclusions.

On November 17, 2021, Ford’s Field Review Committee reviewed the concern and approved a field action.

Ford is not aware of any accidents or injuries relating to this condition.

February 10, 2022 Update: Ford revised the affected population, the service remedy, and owner notification dates for parts availability.

July 14, 2022 Update: Ford revised the owner notification dates for parts availability.

 


4 Affected Products

Vehicles

MAKE MODEL YEAR
FORD BRONCO SPORT 2021-2022
FORD ESCAPE 2021-2022

 


13 Associated Documents

Noncompliance Notice 573 Report

RCLRPT-21V922-3998.PDF 216.124KB

RCLRPT-21V922-3998

 


Miscellaneous Document – CHRONOLOGY for RECALL 21C31 CERTAIN 2021-2022 MODEL YEAR BRONCO SPORT AND ESCAPE VEHICLES

RMISC-21V922-5763.pdf 53.962KB

RMISC-21V922-5763

 


Recall Acknowledgement

RCAK-21V922-7811.pdf 645.424KB

RCAK-21V922-7811

 


ISSUED Interim Owner Notification Letter(Part 577)

RIONL-21V922-3855.pdf 44.344KB

RIONL-21V922-3855

 


Manufacturer Notices(to Dealers,etc) Dealer Bulletin re NEW VEHICLE DEMONSTRATION / DELIVERY HOLD – Advance Notice Compliance Recall 21C31 Certain 2021-2022 Model Year Bronco Sport and Escape Vehicles Equipped with a 1.5L Engine and Vacuum Boost Front Brake Pad Replacement

RCMN-21V922-3295.pdf 145.491KB

RCMN-21V922-3295

 


Manufacturer Notices(to Dealers,etc) – Dealer Bulletin re NEW VEHICLE DEMONSTRATION / DELIVERY HOLD – Advance Notice – Compliance Recall 21C31 – Supplement #1 Certain 2021-2022 Model Year Bronco Sport and Escape Vehicles Equipped with a1.5L Engine and Vacuum Boost Front Brake Pad Replacement

RCMN-21V922-8887.pdf 172.564KB

RCMN-21V922-8887

 


Manufacturer Notices(to Dealers,etc) – Dealer Bulletin re NEW VEHICLE DEMONSTRATION / DELIVERY HOLD – Compliance Recall 21C31 Certain 2021-2022 Model Year Bronco Sport and Escape Vehicles Equipped with a 1.5L Engine and Vacuum Boost Front Brake Pad Replacement

RCMN-21V922-0359.pdf 243.669KB

RCMN-21V922-0359

 


Miscellaneous Document – CHRONOLOGY for RECALL 21C31 – CERTAIN 2021-2022 MODEL YEAR BRONCO SPORT AND ESCAPE VEHICLES

RMISC-21V922-5927.pdf 54.384KB

RMISC-21V922-5927

 


Miscellaneous Document – Chronology – CHRONOLOGY for RECALL 21C31 – CERTAIN 2021-2022 MODEL YEAR BRONCO SPORT AND ESCAPE VEHICLES

RMISC-21V922-8091.pdf 54.665KB

RMISC-21V922-8091

 


ISSUED Owner Notification Letter(Part 577) (Parts Available)

RCONL-21V922-8851.pdf 52.711KB

RCONL-21V922-8851

 


Manufacturer Notices(to Dealers,etc) – August 31, 2022 SUBJECT: NEW VEHICLE DEMONSTRATION / DELIVERY HOLD – Compliance Recall 21C31 – Supplement #1 Certain 2021-2022 Model Year Bronco Sport and Escape Vehicles Equipped with a 1.5L Engine and Vacuum Boost Front Brake Pad Replacement

RCMN-21V922-4322.pdf 255.17KB

RCMN-21V922-4322

 


Recall 573 Report – 2/10/22

RCLRPT-21V922-6238.PDF 217.116KB

RCLRPT-21V922-6238

 


Recall 573 Report – 7/14/22

RCLRPT-21V922-7614.PDF 217.208KB

RCLRPT-21V922-7614

 


Latest Recalls Documents

For the Latest and Most Recent Recalls Information Visit the link below…

https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=21V922&docType=RCL

 


 

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Last update on 2024-02-24 / Affiliate links / Images from Amazon Product Advertising API

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