NHTSA ID Number: 10180339
Manufacturer Communication Number: TSB 20-2267
Summary
Some 2015-2020 F-150 except Raptor, 2017-2020 F-Super Duty, 2018-2020 Expedition vehicles equipped with a front camera washer may exhibit a washer fluid leak at the front camera washer jet when not in use. This may be due to the rubber seal internal to the jet. To correct the condition, follow the Service Procedure to replace the washer jet.
Model:
2018-2020 Expedition
2015-2020 F-150
2017-2020 F-Super Duty
Issue: Some 2015-2020 F-150 except Raptor, 2017-2020 F-Super Duty, 2018-2020 Expedition vehicles equipped with a front camera washer may exhibit a washer fluid leak at the front camera washer jet when not in use. This may be due to the rubber seal internal to the jet. To correct the condition, follow the Service Procedure to replace the washer jet.
Action: Follow the Service Procedure steps to correct the condition on vehicles that meet all of the following criteria:
- One of the following vehicle lines:
-
- 2015-2020 F-150 (non-Raptor)
-
- 2017-2020 F-Super Duty
-
- 2018-2020 Expedition
- Washer fluid leak at front camera washer jet
NOTE: Part quantity refers to the number of that service part number required, which may be different than the number of individual pieces. Service part numbers contain 1 piece unless otherwise stated. “As Needed” indicates the part is required but the number may vary or is not a whole number; parts can be billed out as non-whole numbers, including less than 1.
Parts
| Quantity | Description | Part Number |
| 1 | Front Washer Jet | HC3Z-17603-B |
Service Procedure
1. Remove the radiator grille. Refer to Workshop Manual (WSM), Section 501-08.
2. For F-150/Expedition vehicles, remove the hose from washer jet if still attached. (Figure 1) NOTE: The washer jet hose for the F-Super Duty detaches during grille removal.
Figure 1

3. Replace the washer jet.
(1). To remove the washer jet, pull the washer jet out of the grille. (Figure 2)
Figure 2

4. To install the new washer jet, reverse the removal procedure.
33 Affected Products
Vehicles
| MAKE | MODEL | YEAR |
| FORD | EXPEDITION | 2018-2020 |
| FORD | F-150 | 2015-2020 |
| FORD | F-250 SD | 2017-2020 |
| FORD | F-350 SD | 2017-2020 |
| FORD | F-450 SD | 2017-2020 |
| FORD | F-550 SD | 2017-2020 |
| FORD | F-650 SD | 2017-2020 |
| FORD | F-750 SD | 2017-2020 |
1 Associated Document
Manufacturer Communications
20-2267
08 September 2020
MC-10180339-0001.pdf 170.972KB
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Warranty Status: Eligible under provisions of New Vehicle Limited Warranty (NVLW)/Service Part Warranty (SPW)/Special Service Part (SSP)/Extended Service Plan (ESP) coverage. Limits/policies/prior approvals are not altered by a TSB. NVLW/SPW/SSP/ESP coverage limits are determined by the identified causal part and verified using the OASIS part coverage tool. Labor Times Description Operation No. Time 2015-2017 F-150: Replace The Front Camera Washer Jet Includes Time To Remove And Install Radiator Grill And Perform 360 Degree Camera Alignment (Do Not Use With Any Other Labor Operations) 202267A 1.6 Hrs. 2018-2020 F-150: Replace The Front Camera Washer Jet Includes Time To Remove And Install Radiator Grill And Perform 360 Degree Camera Alignment (Do Not Use With Any Other Labor Operations) 202267B 1.3 Hrs. 2018-2020 Expedition: Replace The Front Camera Washer Jet Includes Time To Remove And Install Radiator Grill And Perform 360 Degree Camera Alignment (Do Not Use With Any Other Labor Operations) 202267C 1.9 Hrs. 2017-2020 F-Super Duty: Replace The Front Camera Washer Jet Includes Time To Remove And Install Radiator Grill And Perform 360 Degree Camera Alignment (Do Not Use With Any Other Labor Operations) 202267D 1.0 Hrs. Repair/Claim Coding Causal Part: 17603 Condition Code: 42
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