HF45 Transmission – Rattle Noise On Cold Start – 2020-2021 Ford Escape

NHTSA ID Number: 10189556

Manufacturer Communication Number: SSM 49646

Summary

Some 2020-2021 Escape and 2021 Corsair vehicles equipped with a HF45 transmission may exhibit a rattle noise on cold start up when only when engine is running. This noise may be more prevalent in cold weather conditions, typically at or below 0°C (32°F). Engineering is currently working to resolve this issue. Inform customers that FordeBay logo is working on a calibration release for end of April 2021. In the interim, let the customer know that the vehicle is safe to drive, and schedule a follow-up appointment with the customer for late April. Once the solution becomes available, contact the customer and confirm the service appointment is going forward. Monitor OASIS for updates. Transmission replacement may not correct this concern.

 


2021 Ford Escape
2021 Ford Escape

 


Vehicles:

2021 Corsair (CX483) (TF)
2020-2021 Escape (CX482) (TC)

 


4 Affected Products

Vehicles

MAKEMODELYEAR
FORDESCAPE2020-2021
LINCOLNeBay logoCORSAIR2020-2021

 


1 Associated Document

Manufacturer Communications

SSM 49646: 2020-2021 Escape, 2021 Corsair – HF45 Transmission – Rattle Noise On Cold Start

MC-10189556-0001.pdf 70.776KB

 


NHTSA ID Number: 10184649

Manufacturer Communication Number: SSM 49411

Summary

Some 2020 Escape vehicles equipped with a HF45 transmission may exhibit a rattle noise on cold start up when only when engine is running. This noise may be more prevalent in cold weather conditions, typically at or below 0ºEC (32ºEF). Engineering is currently working to resolve this issue. Inform customers that FordeBay logo is working on a solution expected in January. In the interim, let the customer know that the vehicle is safe to drive, and schedule a follow-up appointment with the customer for late January. Once the solution becomes available, contact the customer and confirm the service appointment is going forward. Monitor OASIS for updates. Transmission replacement may not correct this concern.

 

1 Associated Document

Manufacturer Communications

SSM 49411: 2020 Escape – HF45 Transmission – Rattle Noise On Cold Start

MC-10184649-0001.pdf 74.637KB

 


 

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