NHTSA ID Number: 10189556
Manufacturer Communication Number: SSM 49646
Summary
Some 2020-2021 Escape and 2021 Corsair vehicles equipped with a HF45 transmission may exhibit a rattle noise on cold start up when only when engine is running. This noise may be more prevalent in cold weather conditions, typically at or below 0°C (32°F). Engineering is currently working to resolve this issue. Inform customers that Ford
is working on a calibration release for end of April 2021. In the interim, let the customer know that the vehicle is safe to drive, and schedule a follow-up appointment with the customer for late April. Once the solution becomes available, contact the customer and confirm the service appointment is going forward. Monitor OASIS for updates. Transmission replacement may not correct this concern.
Vehicles:
2021 Corsair (CX483) (TF)
2020-2021 Escape (CX482) (TC)
4 Affected Products
Vehicles
1 Associated Document
Manufacturer Communications
SSM 49646: 2020-2021 Escape, 2021 Corsair – HF45 Transmission – Rattle Noise On Cold Start
NHTSA ID Number: 10184649
Manufacturer Communication Number: SSM 49411
Summary
Some 2020 Escape vehicles equipped with a HF45 transmission may exhibit a rattle noise on cold start up when only when engine is running. This noise may be more prevalent in cold weather conditions, typically at or below 0ºEC (32ºEF). Engineering is currently working to resolve this issue. Inform customers that Ford
is working on a solution expected in January. In the interim, let the customer know that the vehicle is safe to drive, and schedule a follow-up appointment with the customer for late January. Once the solution becomes available, contact the customer and confirm the service appointment is going forward. Monitor OASIS for updates. Transmission replacement may not correct this concern.
1 Associated Document
Manufacturer Communications
SSM 49411: 2020 Escape – HF45 Transmission – Rattle Noise On Cold Start
- Widely compatible with a huge range of vehicles and specifications including: Dexron ULV, Mercon ULV, Nissan Matic P, JATCO 9 Speed, BMW 83-22-2-413-477 ATF 7 and many other ULV applications.
- EXTENDED DRAIN: Long drain intervals of up to 150,000 miles for standard driving and 70,000 miles for heavy-duty applications
- COLD WEATHER READY: Engineered for extreme conditions with a pour point down to -50°F, ensuring top fuel economy and performance in freezing temperatures
- OEM REPLACEMENT: 100% synthetic ATF Compatible with Mercon ULV, Dexron ULV, WSS-M2C949-A or MB 2236.17, and other ULV applications in European and US cars, trucks, and SUVs
- ADVANCED COMPATIBILITY: Compatible with GM 10L80/10L90, Escalade (2021+ with 10L80), CT6 3.0TT and 4.2TT (2019+ with 10L80), Silverado 1500 (2019+ with 10L80), Camaro SS / ZL1 (2017+ with 10L80/90), Tahoe and Suburban (2021+ with 10-speed), Sierra 1500 (2019+ with 10L80), and Yukon and Yukon XL with 10 speed transmissions
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