NHTSA ID Number: 10179161
Manufacturer Communication Number: TSB 20-2294
Summary
This article supersedes TSB 20-2162 to update the Labor Operations descriptions. Some 2018-2020 F-150 Raptor and 2019-2020 F-150 Limited vehicles equipped with a 3.5L EcoBoost High-Output engine may exhibit excessive oil consumption with no visible oil leaks with or without diagnostic trouble code (DTC) P0365 and/or P0369. To correct the condition, follow the Service Procedure steps to reprogram the powertrain control module (PCM), and for vehicles built on or before 1-Apr-2019 that have not previously had both valve covers replaced perform an oil consumption test.
This bulletin supersedes 20-2162. Reason for update: Missing or Incorrect Applications
Model:
2018-2020 F-150
Engine: 3.5L EcoBoost High-Output
Summary
This article supersedes TSB 20-2162 to update the Labor Operations descriptions.
Issue: Some 2018-2020 F-150 Raptor and 2019-2020 F-150 Limited vehicles equipped with a 3.5L EcoBoost high-output engine may exhibit excessive oil consumption with no visible oil leaks with or without diagnostic trouble code (DTC) P0365 and/or P0369. To correct the condition, follow the Service Procedure steps to reprogram the powertrain control module (PCM), and for vehicles built on or before 1-Apr-2019 that have not previously had both valve covers replaced perform an oil consumption test.
Action: Follow the Service Procedure steps to correct the condition on vehicles that meet all of the following criteria:
- One of the following vehicles:
- 2018-2020 F-150 Raptor
- 2019-2020 F-150 Limited series
- 3.5L EcoBoost high-output engine
- Customer concern of excessive oil consumption
NOTE: Part quantity refers to the number of that service part number required, which may be different than the number of individual pieces. Service part numbers contain 1 piece unless otherwise stated. “As Needed” indicates the part is required but the number may vary or is not a whole number; parts can be billed out as non-whole numbers, including less than 1.
Parts
| Description | Quantity | Part Number | |
| Package Contains 6 Pieces, 6 Pieces Required | Intake Gaskets | 1 | HL3Z-9H486A |
| – | Left Valve Cover | 1 | HL3Z-6582-E |
| – | Right Valve Cover | 1 | HL3Z-6582-C |
| – | High Pressure Fuel Pump To Fuel Rail Tube | 1 | HL3Z-9J323-C |
| Package Contains 4 Pieces, 1 Piece Required | Fuel Tube Retaining Bolt | 1 | W503280S437 |
| Package Contains 4 Pieces, 1 Piece Required | Fuel Tube Retaining Bolt | 1 | W503275S437
Ford W503275S437 Flanged Engine Camshaft Position Sensor Bolt
|
| Package Contains 4 Pieces, 2 Pieces Required | High Pressure Pump Retaining Bolts | 1 | W714498S900 |
| – | High Pressure Pump O-ring | 1 | AA5Z-9E583A |
| – | High Pressure Pump Plate Gasket | 1 | HL3Z-9417-A |
| Package Contains 1 Piece, 2 Pieces Required | High Pressure Pump Plate O-ring Gasket | 2 | BL3Z-9374-A No products found. |
| – | Oil Filter | 1 | AA5Z-6714-A
Sale
Genuine Ford Parts AA5Z-6714-A Oil Filter
|
| – | Motorcraft® SAE 5W-30 Premium Synthetic Blend Motor Oil (All Markets Except Canada) | As Needed | XO-5W30Q1SP |
| – | Motorcraft® SAE 5W-30 Super Premium Motor Oil (Canada Only) | As Needed | CXO-5W30LSP6 |
| – | Motorcraft® Metal Surface Prep Wipes | As Needed | ZC-31-B
Motorcraft - Towelette-Metal C (ZC31B)
|
| – | Motorcraft® Silicone Gasket Remover | As Needed | ZC-30-A
Genuine Ford Fluid ZC-30 Silicone Gasket Remover - 12 oz.
|
| – | Motorcraft® High Performance Engine RTV Silicone | As Needed | TA-357
SEALANT - SILICONE
|
Service Procedure
- Visually inspect for engine oil leaks. Are any visible leaks present?
(1). Yes – this article does not apply. Refer to the Workshop Manual (WSM), Section 303-01.
(2). No – proceed to Step 2.
- Reprogram the PCM using the latest software level of the appropriate Ford
scan tool. - Was the vehicle built on or after 2-Apr-2019 or have both valve covers previously been replaced?
(1). Yes – replace the engine oil and filter. Repair is complete.
(2). No – proceed to Step 4.
- Drain the engine oil. Remove and replace the oil filter.
- Fill the engine with 4.7L (5 quarts) which is 1L (1 quart) less than the specified fill level.
NOTE: Make sure the vehicle is positioned on a level surface.
- Run the engine for 3 minutes if hot or 10 minutes if cold. Turn off the engine. Allow for a minimum 15 minute drain back period and record the oil level shown on the oil level indicator by placing a mark on the backside of the oil level indicator.
- Add the final 1L (1 quart) to complete the normal oil fill. Restart the engine and allow it to idle for 2 minutes. Turn off the engine.
- After a 15 minute drain back period, record the location of the oil level by placing a mark on the oil level indicator at the new oil level location.
NOTE: Do not use the factory oil level indicator markings for the oil consumption test. Use only the markings applied to the oil level indicator in Steps 6 and 8.
- Explain to the customer the factory-calibrated marks on the oil level indicator are where the oil should fall after an oil change with the specified fill amount. Explain this may vary between MIN-MAX or the upper and lower holes on the oil level indicator.
- Record the vehicle mileage.
- Advise the customer that oil level indicator readings must be taken every 320 km (200 mi) or weekly, using the revised marks as drawn on the oil level indicator. Remind the customer the engine needs a minimum 15 minute drain back, the vehicle must be placed on a level surface for an accurate reading and the oil level indicator must be firmly seated in the tube prior to taking the reading.
- When the subsequent indicator readings demonstrate 1 full liter (1 quart) has been used, record the vehicle mileage. Consider the drive cycle the vehicle has been operated under when making this calculation. It may be necessary to have the customer bring the vehicle in for a periodic oil level indicator reading to closely monitor oil usage.
(1). If the vehicle has traveled at least 4,800 km (3,000 mi) and oil consumption has not met or exceeded 1L (1 quart), the vehicle is operating normally and no repairs should be performed.
NOTE: Use only the marks applied to the oil level indicator during Steps 6 and 8 for oil consumption measurements. This is a more precise measurement that eliminates any variability in the markings on the factory oil level indicator.
- Measure the distance between the mark made in Step 8 and the current oil level on the oil level indicator. Record this measurement in millimeters, the current vehicle mileage obtained in Step 12, and the beginning mileage recorded in Step 10 on the repair order.
- Does the oil consumption measured exceed 1L (1 quart) in 4,800 km (3,000 mi) or less?
(1). Yes – replace both valve covers. Refer to WSM, Section 303-01.
(2). No – vehicle is operating normally, no further repairs are necessary. Repair is complete.
3 Affected Products
Vehicle
| MAKE | MODEL | YEAR |
| FORD | F-150 | 2018-2020 |
1 Associated Document
Manufacturer Communications
20-2294
27 August 2020
NHTSA ID Number: 10175892
Manufacturer Communication Number: TSB 20-2162
Summary
Some 2018-2020 F-150 Raptor and 2019-2020 F-150 Limited vehicles equipped with a 3.5L EcoBoost High-Output engine may exhibit excessive oil consumption with no visible oil leaks with or without diagnostic trouble code (DTC) P0365 and/or P0369. To correct the condition, follow the Service Procedure steps to reprogram the powertrain control module (PCM), and for vehicles built on or before 1-Apr-2019 that have not previously had both valve covers replaced perform an oil consumption test.
1 Associated Document
Manufacturer Communications
20-2162
08 May 2020
Reprogramming
Service Information & Reprogramming
Module Reprogramming
| Diagnostic Software | Interface Device | Complete Vehicle Diagnostics | Module Programming | ||
| 1996-2017 Model Year |
2018-Present Model Year |
1996-2017 Model Year |
2018-Present Model Year |
||
| IDS/FDRS | VCM, VCM II, VCMM |
X | X | X | X |
| FJDS/FDRS | Compatible J2534 Devices (Including VCM II and VCMM) |
X | X | X | |
Detailed system requirements, installation, and support information for each product is located under the diagnostics tool support tab for each product.
Integrated Diagnostic Software (IDS) / Ford Diagnosis & Repair System (FDRS)
For use with VCM I, VCM II, VMM and VCMM hardware devices only. The complete factory Ford Motor Company vehicle diagnostic tool that provides complete dealership level vehicle diagnostic coverage for all 1996 to present Ford, Lincoln and Mercury vehicles. The IDS software includes time based access to the IDS software, software updates and calibration files.
Ford J2534 Diagnostic Software (FJDS) / Ford Diagnosis & Repair System (FDRS)
For use with compatible J2534 hardware devices. FJDS software provides Ford Module Programming functionality that covers 1996 to present Ford, Lincoln and Mercury module reprogramming functions, plus complete dealership level vehicle diagnostic software for all 2018 to present Ford and Lincoln vehicles. The FJDS software license includes time based access to the FJDS software, software updates and calibration files.
Latest Calibration Information
Module Build Data (As-Built)
Use VIN to obtain As-Built data
www.motorcraftservice.com
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SEOCONTENT-START
Warranty Status: Eligible under provisions of New Vehicle Limited Warranty (NVLW)/Service Part Warranty (SPW)/Special Service Part (SSP)/Extended Service Plan (ESP) coverage. Limits/policies/prior approvals are not altered by a TSB. NVLW/SPW/SSP/ESP coverage limits are determined by the identified causal part and verified using the OASIS part coverage tool. Labor Times Description Operation No. Time 2019-2020 F-150 3.5L EcoBoost High-Output Engine: Visual Inspection For Oil Leaks, Reprogram The PCM And Change The Engine Oil And Filter (Do Not Use With Any Other Labor Operations) 202294A 0.8 Hrs. 2019-2020 F-150 3.5L EcoBoost High-Output Engine: Visual Inspection For Oil Leaks, Reprogram The PCM, Change The Engine Oil And Filter, And Mark The Oil Level Stick Following The Service Procedure Includes Time To Check And Record Engine Oil Level On Return Visits (Do Not Use With Any Labor Operations Outside Of This Article) 202294B 1.0 Hrs. 2019-2020 F-150 3.5L EcoBoost High-Output Engine: Replace Both Valve Covers (Can Be Claimed With Operation B) 202294C 4.2 Hrs. 2018-2020 F-150 SVT Raptor 3.5L EcoBoost High-Output Engine: Visual Inspection For Oil Leaks, Reprogram The PCM And Change The Engine Oil And Filter (Do Not Use With Any Other Labor Operations) 202294D 1.0 Hrs. 2018-2020 F-150 SVT Raptor 3.5L EcoBoost High-Output Engine: Visual Inspection For Oil Leaks, Reprogram The PCM, Change The Engine Oil And Filter, And Mark The Oil Level Stick Following The Service Procedure Includes Time To Check And Record Engine Oil Level On Return Visits (Do Not Use With Any Labor Operations Outside Of This Article) 202294E 1.1 Hrs. 2018-2020 F-150 SVT Raptor 3.5L EcoBoost High-Output Engine: Replace Both Valve Covers (Can Be Claimed With Operation E) 202294F 4.4 Hrs. Repair/Claim Coding Causal Part: 6006 Condition Code: 42
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SEOCONTENT-END
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