NHTSA ID Number: 10175890
Manufacturer Communication Number: TSB 20-2154
Summary
Some 2016-2019 Explorer vehicles may exhibit roof rail covers that become loose or partially detached. This may be caused by a lack of retention of the clips securing the roof rail covers. To correct the condition, follow the Service Procedure to replace the retaining clips and apply adhesive to the roof rail covers.
Model:
Ford
2016-2019 Explorer
Summary
This article supersedes TSB 19-2364 to update the Service Procedure and Parts List.
Issue: Some 2016-2019 Explorer vehicles may exhibit roof rail covers that become loose or partially detached. This may be caused by a lack of retention of the clips securing the roof rail covers. To correct the condition, follow the Service Procedure to replace the retaining clips and apply adhesive to the roof rail covers.
Action: Follow the Service Procedure steps to correct the condition on vehicles that meet all of the following criteria:
- 2016-2019 Explorer
- Roof rail covers are loose
NOTE: Part quantity refers to the number of that service part number required, which may be different than the number of individual pieces. Service part numbers contain 1 piece unless otherwise stated. “As Needed” indicates the part is required but the number may vary or is not a whole number; parts can be billed out as non-whole numbers, including less than 1.
Parts
| Description | Quantity | Part Number | |
| Package Contains 1 Piece, 7 Pieces Required Per Side | Retaining clips | 7 Per Side | FB5Z- 7851050-A |
| – | 3M™ Super Fast Repair Adhesive 04747 | As Needed | Obtain Locally |
| 38191 | 3M™ Mixing Nozzles | As Needed | Obtain Locally |
| – | Masking Tape | As Needed | Obtain Locally |
Service Procedure
- Remove the roof rail cover. Refer to Workshop Manual (WSM), Section 501-08.
- Replace the roof rail retaining clips.
- With retaining clips installed in the roof rail cover, apply a 5 mm (0.20 in.) bead of 3M™ Super-Fast Repair Adhesive 04747 or equivalent on each contact patch of the roof rail cover and roof rail base assembly. (Figure 1)
NOTE: The 3M™ adhesive used in this procedure will clog the mixing nozzle within approximately 15 seconds after use. Additional nozzles may be required. Use protective gloves to prevent glue from skin contact.
Figure 1

- Install the roof rail cover. Refer to WSM, Section 501-08
- Secure the roof rail cover to the roof rail base assembly with masking tape. Allow to cure for 6 hours. If outside temperature is not between 15.5°C-26.7°C (60°F-80°F) and/or conditions are not dry, the vehicle should remain indoors to cure.
- Remove the masking tape.
7 Affected Products
Vehicles
| MAKE | MODEL | YEAR |
| FORD | EXPLORER | 2016-2019 |
| FORD | EXPLORER POLICE INTERCEPT | 2016-2018 |
1 Associated Document
Manufacturer Communications
MC-10175890-0001.pdf 125.032KB
NHTSA ID Number: 10169810
Manufacturer Communication Number: TSB 19-2364
Summary
Some 2016-2019 Explorer vehicles may exhibit roof rail covers that become loose or partially detached. This may be caused by a lack of retention of the clips securing the roof rail covers. To correct the condition, follow the Service Procedure to apply adhesive to the roof rail covers.
1 Associated Document
Manufacturer Communications
19-2364
09 December 2019
MC-10169810-0001.pdf 315.976KB
- 【Stronger bar ends】The brackets and crossbars are made from high grade aluminum,which add to extra security and durability. Heavy-duty clamping design ensures that it is securely fastened to the existing side rails.
- 【Attention & Fitment】KINGGERI roof rack crossbars are specifically replacements for Ford Explorer 2020 2021 2022 2023 2024 2025 2026 Base, XLT, Limited, Hybrid, ST, ST-Line, Platinum, King Ranch, and Timberline (WITH RAISED SIDE ROOF RAILS). Please make sure it fits your vehicle before purchasing.
- 【Better than the original one】Upgraded with metal mechanism lock system,this upgrade offers durability and security for anti-theft.Max load capacity is 330lbs (150kg), do not worry about the heavy luggage.
- 【With Tie down loops】 The four brackets of the KINGGERI roof luggage rack crossbar are all designed with Tie down loops that can accommodate ropes up to 1/4" (6mm) wide.This design allows you to easily secure items to the roof of your car.
- 【Less Wind Noise Design】The aerodynamic design effectively reduces wind resistance and noise, minimizing noise emission at high speeds and allowing you have a quiet driving environment.
- 【Compatible Vehicle】Compatible with Ford Escape 2020 2021 2022 2023 2024 2025 2026 with flush side rails (Including models with panoramic sunroof). This roof rack cross bars is specifically replacements for your vehicle, better than the universal ones.
- 【Beats Original OEM】We added a metal lock to the original crossbar for safety and anti-theft. High-grade aluminum alloy crossbars can support luggage, ladders, or cargo. The brackets are made of high-quality plastic, which is more durable than ABS plastic brackets, thus adding extra safety and durability. Roof rails can support a weight of 300 lbs (136kg).
- 【Better Base Feet】Base feet are made from high grade aluminum which add to extra security and durability, better than most in the market made from plastic.
- 【Less Wind Noise】Low profile & streamline design makes it effective in reducing the wind noise when driving on a high speed. Crossbar Constructed by Aircraft Aluminum.
- 【Easy Installation】Absolute breeze to install and it fits like a glove. The easy direction + straightforward video + clear label on the product will provide great assistance to figure out how to install.
- 【Stronger bar ends】Brackets are made from high grade aluminum,which add to extra security and durability. Heavy-duty clamping Design ensures that it is securely fastened to the existing side rails.
- 【Solid Addition】Fit For Ford Expedition/Ford Expedition Max 2018 2019 2020 2021 2022 2023 2024 2025 2026, Fit for Lincoln Navigator 2018 2019 2020 2021 2022 2023 2024 WITH SIDE ROOF RAILS. (Not for 2025 2026 Lincoln Navigator)
- 【Large Capacity】 Kinggeri roof rack cross bars can support luggage, ladder or cargo with a support weight of up to 300 lbs (136 kg). Provide plenty of space to your gear.
- 【Easy to Install on Vehicle】 Come with necessary installation tools, and easy to assemble and disassemble in a few minutes. Labeled front and back so no guessing on which one goes where. By loosing and sliding the base to accommodate to your vehicle side rail.
- 【Less Wind Noise Design】The aerodynamic design effectively reduces wind resistance and noise.
- 【Compatible Vehicle】Compatible with Ford Explorer 2020 2021 2022 2023 2024 2025 2026 Base, XLT, Limited, Hybrid, ST, ST-Line, Platinum, King Ranch, and Timberline (with raised side rails). (NOTE! NOT fit for Escape/ Edge and any other models).This roof rack cross bars is designed specifically for your vehicle, better than the universal ones.
- 【Beats Original OEM】We added a metal lock to the original crossbar for safety and anti-theft. High-grade aluminum alloy crossbars can support luggage, ladders, or cargo. The brackets are made of high-quality plastic, which is more durable than ABS plastic brackets, thus adding extra safety and durability. Roof rails can support a weight of 300lbs (136kg).
- 【Add Tie-down loops】Each of the 4 brackets features a tie-down loop, providing secure anchor points for straps to help keep rooftop cargo firmly in place.
- 【Less Wind Noise】Low profile & streamline design makes it effective in reducing the wind noise when driving on a high speed. Crossbar Constructed by Aircraft Aluminum.
- 【Easy Installation】Absolute breeze to install and it fits like a glove. The easy direction + straightforward video + clear label on the product will provide great assistance to figure out how to install.
- 【Compatibility】Compatible with Ford Escape 2020 2021 2022 2023 2024 2025 2026 with Flush Side Rails. This roof rack cross bars is designed specifically for your vehicle, better than the universal ones.
- 【Stronger End Supports】End Supports are made of high-quality plastics, it has ultra-high hardness, is not easy to deform, resists corrosion, has a longer service life, and can withstand 300 pounds of weight.
- 【Security & Easy to carry】Upgraded with Metal Mechanism Lock& Key that Keep Your Loading Safer. Tie down loops on the base feet can help you secure items.
- 【Upgraded Structure】This crossbar is capable for the job for life-time. high-quality crossbar clamp + Upgraded heavy duty 2mm thickness aluminum bar. Black Matte Powder Coated aluminum body offers anti-rust for entire life time.
- 【Aerodynamic Profile Design】Car roof racks use aerodynamic profile makes it effective to minimizes drag and reduces wind noise.
SEOCONTENT-START
Warranty Status: Eligible under provisions of New Vehicle Limited Warranty (NVLW)/Service Part Warranty (SPW)/Special Service Part (SSP)/Extended Service Plan (ESP) coverage. Limits/policies/prior approvals are not altered by a TSB. NVLW/SPW/SSP/ESP coverage limits are determined by the identified causal part and verified using the OASIS part coverage tool. Labor Times Description Operation No. Time 2016-2019 Explorer: Secure Both (2) Roof Rail Covers Following The Service Procedure (Do Not Use With Any Other Labor Operations) 202154A 0.6 Hrs. Repair/Claim Coding Causal Part: 78551A46 Condition Code: 33
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