NHTSA ID Number: 10201639
Manufacturer Communication Number: TSB 21-2332
Summary
Some 2017-2020 Super Duty vehicles equipped with a 6.7L engine built on or after 13-May-2017, 2015-2019 Transit vehicles equipped with a 3.2L engine and 2018-2020 F-150 vehicles equipped with a 3.0L engine may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble code (DTC) P2002 stored in the powertrain control module (PCM). This may be due to a crack in the diesel particulate filter (DPF) substrate. To correct the condition, follow the Service Procedure steps to replace the DPF and then reprogram the PCM.
This bulletin supersedes 20-2272. Reason for update: New Part/Procedure For Same Condition
Model:
2015-2019 Transit
Engine: 3.2L
2018-2020 F-150
Engine: 3.0L
2017-2020 F-Super Duty
Engine: 6.7L
Summary
This article supersedes TSB 20-2272 to update the Service Procedure.
Issue: Some 2015-2019 Transit vehicles equipped with a 3.2L engine, 2018-2020 F-150 vehicles equipped with a 3.0L engine, 2017-2020 Super Duty vehicles equipped with a 6.7L engine built on or after 13-May-2017 may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble code (DTC) P2002 stored in the powertrain control module (PCM). This may be due to a crack in the diesel particulate filter (DPF) substrate. To correct the condition, follow the Service Procedure steps to replace the DPF.
Action: Follow the Service Procedure steps to correct the condition on vehicles that meet all of the following criteria:
- One of the following vehicles:
- DTC P2002 is stored in the PCM
NOTE: Part quantity refers to the number of that service part number required, which may be different than the number of individual pieces. Service part numbers contain 1 piece unless otherwise stated. “As Needed” indicates the part is required but the number may vary or is not a whole number; parts can be billed out as non-whole numbers, including less than 1.
Parts
| Description | Quantity | Part Number | |
| F-Super Duty Part List | |||
| – | Catalyst And Particle Filter Assembly (20172019 F-Super Duty Pickup) | 1 | HC3Z-5H270-A |
| – | Catalyst And Particle Filter Assembly (20172019 F-Super Duty Chassis Cab) | 1 | HC3Z-5H270-C |
| – | Catalyst And Particle Filter Assembly (2020 FSuper Duty Pickup) | 1 | LC3Z-5H270-A |
| – | Catalyst And Particle Filter Assembly (2020 FSuper Duty Chassis Cab) | 1 | LC3Z-5H270-D |
| Package Contains 4 Pieces, 6 Pieces Required | Exhaust Nut (F-Super Duty) | 2 | W520513S441 |
| Package Contains 2 Pieces, 2 Pieces Required | Exhaust Bolt (F-Super Duty) | 1 | W718005S900 |
| Package Contains 1 Piece, 2 Pieces Required | Exhaust Pipe Gasket Assembly (F-Super Duty) | 2 | BC3Z-5E241-A |
| F-150 Part List | |||
| – | Exhaust Pipe Gasket Assembly (F-150) | 1 | FR3Z-5C226-A No products found. |
| – | DPF To Exhaust Gasket Assembly (F-150) | 1 | JL3Z-5E241A |
| – | Catalyst And Particle Filter Assembly (F-150) | 1 | JL3Z-5H270-A |
| – | Exhaust Bolt (F-150) | 1 | W710382S900 No products found. |
| Package Contains 1 Piece, F150 Requires 2 Pieces | DPF To Turbocharger Nut (F-150/Transit) | 2 | W520514S440
Ford Motor Co Genuine Exhaust Nut W520514S440
|
| Transit Part List | |||
| Package Contains 1 Piece, 3 Pieces Required | Steering Gear Mounting Bolts (Transit) | 3 | BK2Z-00812-A No products found. |
| – | DPF To Catalytic Converter Gasket (Transit) | 1 | CK4Z-9450A |
| – | DPF To Turbocharger Gasket Assembly (Transit) | 1 | CK4Z-9450B |
| – | Catalyst And Particle Filter Assembly (Transit) | 1 | GK4Z-5H270-A |
| Package Contains 4 Pieces, 3 Pieces Required | Stabilizer Bar Bracket Bolts (Transit) | 1 | W505275S442 |
| Package Contains 4 Pieces, 2 Pieces Required | Subframe Nuts (Transit) | 1 | W520215S442 |
| Package Contains 1 Piece, Transit Requires 3 Pieces | DPF To Turbocharger Nut (Transit/F-150) | 3 | W520514S440
Ford Motor Co Genuine Exhaust Nut W520514S440
|
| Package Contains 4 Pieces, 2 Pieces Required | Lower Ball Joint Nut (Transit) | 1 | W711076S442 |
| Package Contains 4 Pieces, 1 Piece Required | Steering Column Shaft Bolt (Transit) | 1 | W711137S442 |
| Package Contains 4 Pieces, 2 Pieces Required | Subframe Bolts (Transit) (Built On Or Before 22-Sep-2016) | 1 | W717155S442 |
| Package Contains 4 Pieces, 2 Pieces Required | Subframe Bolts (Transit) (Built On Or After 23Sep-2016) | 1 | W718943S439 |
| Package Contains 4 Pieces, 1 Piece Required | Stabilizer Bar Bracket Bolt/Stud (Transit) | 1 | W717354S442 |
Service Instruction
For repairs covered by the New Vehicle Limited Warranty, completion of the procedure outlined in this TSB does not require obtaining Prior Approval or completion of a Cost Cap.
NOTE: Correct any other DTCs other than P2002 before performing this article.
1. Check for DTCs. Is P2002 the only DTC stored in PCM memory?
(1). Yes – proceed to Step 2.
(2). No – refer to the Powertrain Control/Emissions Diagnosis (PC/ED) Manual for all other DTCs through normal diagnostics first. Then proceed to Step 2 for DTC P2002.
2. Replace the catalyst and particulate filter assembly. Refer to Workshop Manual (WSM), Section 309-00.
3. For F-Super Duty vehicles only, reprogram the PCM using the latest software level of the appropriate Ford diagnostic scan tool.
NOTE: Advise the customer that this vehicle is equipped with an adaptive transmission shift strategy which allows the vehicle’s computer to learn the transmission’s unique parameters and improve shift quality. When the adaptive strategy is reset, the computer will begin a re-learning process. This re-learning process may result in firmer than normal upshifts and downshifts for several days.
24 Affected Products
Vehicles
| MAKE | MODEL | YEAR |
| FORD | F-150 | 2018-2020 |
| FORD | F-250 | 2017-2020 |
| FORD | F-350 SD | 2017-2020 |
| FORD | F-450 SD | 2017-2020 |
| FORD | F-550 SD | 2017-2020 |
| FORD | TRANSIT | 2015-2019 |
1 Associated Document
Manufacturer Communications
21-2332
24 September 2021
NHTSA ID Number: 10179149
Manufacturer Communication Number: TSB 20-2272
Summary
Some 2015-2019 Transit vehicles equipped with a 3.2L engine, 2018-2020 F-150 vehicles equipped with a 3.0L engine, 2017-2020 Super Duty vehicles equipped with a 6.7L engine built on or after 13-May-2017 may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble code (DTC) P2002 stored in the powertrain control module (PCM). This may be due to a crack in the diesel particulate filter (DPF) substrate. To correct the condition, follow the Service Procedure steps to replace the DPF.
1 Associated Document
Manufacturer Communications
20-2272
18 August 2020
NHTSA ID Number: 10172969
Manufacturer Communication Number: TSB 20-2087
Summary
Some 2015-2019 Transit vehicles equipped with a 3.2L engine, 2018-2020 F150 vehicles equipped with a 3.0L engine, 2017-2020 Super Duty vehicles equipped with a 6.7L engine built on or after 13-May-2017 may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble code (DTC) P2002 stored in the powertrain control module (PCM). This may be due to a crack in the diesel particulate filter (DPF) substrate. To correct the condition, follow the Service Procedure steps to replace the DPF.
1 Associated Document
Manufacturer Communications
20-2087
18 March 2020
NHTSA ID Number: 10172927
Manufacturer Communication Number: TSB-20-2020
Summary
Some 2015-2019 Transit vehicles equipped with a 3.2L engine, 2018-2019 F150 vehicles equipped with a 3.0L engine, 2017-2019 Super Duty vehicles equipped with a 6.7L engine built on or after 13-May-2017 may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble code (DTC) P2002 stored in the powertrain control module (PCM). This may be due to a crack in the diesel particulate filter (DPF) substrate. To correct the condition, follow the Service Procedure steps to replace the DPF.
1 Associated Document
Manufacturer Communications
20-2020
10 March 2020
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Warranty Status: Eligible under provisions of New Vehicle Limited Warranty (NVLW)/Emissions Warranty/Service Part Warranty (SPW)/Special Service Part (SSP)/Extended Service Plan (ESP) coverage. Limits/policies/prior approvals are not altered by a TSB. NVLW/Emissions Warranty/SPW/SSP/ESP coverage limits are determined by the identified causal part and verified using the OASIS part coverage tool. For repairs covered by the NVLW, completion of the procedure outlined in this TSB does not require obtaining Prior Approval or completion of a Cost Cap. Labor Times Description Operation No. Time 2018-2020 F-150 Diesel: Retrieve DTCs, Replace The Particulate Filter Assembly (Do Not Use With Any Other Labor Operations) DR202272A 3.1 Hrs. 2017-2020 F-Super Duty 6.7L: Retrieve DTCs, Replace The Particulate Filter Assembly (Do Not Use With Any Other Labor Operations) DR202272B 2.0 Hrs. 2015-2019 Transit Diesel: Retrieve DTCs, Replace The Particulate Filter Assembly (Do Not Use With Any Labor Operations Outside Of This Article) (Can Be Claimed With Operation D Or E) DR202272C 4.1 Hrs. 2015-2019 Transit Diesel: Additional Time To Check And Adjust Front Toe (Can Be Claimed With Operations C Transit Only) DR202272D 0.7 Hrs. 2015-2019 Transit Diesel With Lane Departure Warning System: Additional Time To Check And Adjust Front Toe Includes Time To Align Camera (Can Be Claimed With Operations C Transit Only) DR202272E 0.9 Hrs. Repair/Claim Coding Causal Part: 5H270 Condition Code: 01
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