Compliance Recall 20C03 – Daytime Running Lamp Function – 2018-2020 Ford F-150

February 21, 2020 NHTSA CAMPAIGN NUMBER: 20V097000

Daytime Running Lights May Not Dim/FMVSS 108

DRL that cannot dim may reduce the visibility of other drivers, increasing the risk of a crash.

 

NHTSA Campaign Number: 20V097

Manufacturer FordeBay logo Motor Company

Components EXTERIOR LIGHTING

Potential Number of Units Affected 166,196

 

Summary

FordeBay logo Motor Company (FordeBay logo) is recalling certain 2018-2020 F-150 trucks equipped with high series LED headlamps with Autolamp (On/Off) functionality. The Daytime Running Lamps (DRL) may remain activated instead of dimming to parking lamps when the Master Lighting Switch (MLS) is manually rotated from the “Autolamps” switch position to “Headlamps On.” As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, “Lamps, Reflective Devices and Associated Equipment.”

 

Remedy

FordeBay logo will notify owners, and dealers will reprogram the body control module, free of charge. The recall began March 10, 2020. Owners may contact FordeBay logo customer service at 1-866-436-7332. Ford’s number for this recall is 20C03.

 

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

 

Check if your Vehicle has a Recall

 


February 24, 2020

TO: All U.S. Ford and LincolneBay logo Dealers

SUBJECT: NEW VEHICLE DEMONSTRATION / DELIVERY HOLD  Compliance Recall 20C03
Certain 2018 – 2020 Model Year F150 with LED Headlamps
Daytime Running Lamp Function

 

AFFECTED VEHICLES

Vehicle Model Year Assembly Plant Build Dates
F1502018 -2020DearbornJanuary 5, 2017 through October 10, 2019
F1502018-2020KansasJanuary 25, 2017 through September 10, 2019

Affected vehicles are identified in OASIS and FSA VIN Lists.

 

REASON FOR THIS COMPLIANCE RECALL

Some of the affected vehicles may not conform to requirements specified by Federal Motor Vehicle Safety Standard (FMVSS) 108 for Daytime Running Lamp (DRL) function, which require the DRLs to be deactivated whenever the headlamps are on. On these vehicles, it is possible that the DRLs remain activated if headlamp switch is manually rotated from “Auto” to ”Low beam” during daylight hours, instead of dimming to parking lamps. This results in a higher than permitted lighting output.

 

SERVICE ACTION

Before demonstrating or delivering any new in-stock vehicles involved in this recall, dealers are to update the As-Built Data in the Body Control Module using the Integrated Diagnostic System (IDS) tool following the technical instructions. This service must be performed on all affected vehicles at no charge to the vehicle owner.

 

OWNER NOTIFICATION AND MAILING SCHEDULE

Owner letters are expected to be mailed the week of March 09, 2020. Dealers should repair any affected vehicles that arrive at their dealerships, whether or not the customer has received a letter.

PLEASE NOTE:

Federal law requires dealers to complete this recall service before a new vehicle is delivered to the buyer or lessee. Violation of this requirement by a dealer could result in a civil penalty of up to $21,000 per vehicle. Correct all vehicles in your new vehicle inventory before delivery.   

 

ATTACHMENTS

Attachment I: Administrative Information
Attachment II: Labor Allowances and Parts Ordering Information
Attachment III: Technical Information
Owner Notification Letters

 

QUESTIONS & ASSISTANCE

For questions and assistance, contact the Special Service Support Center (SSSC) via the SSSC Web Contact Site. The SSSC Web Contact Site can be accessed through the Professional Technician Society (PTS) website using the SSSC link listed at the bottom of the OASIS VIN report screen or listed under the SSSC tab.

Sincerely,

 

David J. Johnson

 


ATTACHMENT I

NEW VEHICLE DEMONSTRATION / DELIVERY HOLD
Compliance Recall 20C03
Certain 2018 – 2020 Model Year F150 Vehicles with LED headlamps
Daytime Running Lamp Function

 

OASIS ACTIVATION

OASIS will be activated on February 24, 2020

 

FSA VIN LISTS ACTIVATION

FSA VIN Lists will be available through https://web.fsavinlists.dealerconnection.com on February 24, 2020. Owner names and addresses will be available by week of March 23, 2020.

NOTE: Your FSA VIN Lists may contain owner names and addresses obtained from motor vehicle registration records. The use of such motor vehicle registration data for any purpose other than in connection with this recall is a violation of law in several states, provinces, and countries. Accordingly, you must limit the use of this listing to the follow-up necessary to complete this recall.

 

SOLD VEHICLES

  • Ford has not issued instructions to stop selling/delivering or driving used vehicles under this compliance recall. Owners should contact their dealer for an appointment to have their vehicles remedied as soon as practicable. Owners can continue to safely drive their vehicles.
  • Immediately contact any of your affected customers whose vehicles are not on your VIN list but are identified in OASIS. Give the customer a copy of the Owner Notification Letter (when available) and schedule a service date.
  • Correct other affected vehicles identified in OASIS which are brought to your dealership.
  • Dealers are to prioritize repairs of customer vehicles over repairs of new and used vehicle inventory.

 

STOCK VEHICLES

  • Correct all affected units in your new vehicle inventory before delivery.
  • Use OASIS to identify any affected vehicles in your used vehicle inventory.

 

DEALER-OPERATED RENTAL VEHICLES

The Fixing America’s Surface Transportation (FAST) Act law effective June 2016 prohibits a rental company from selling, renting or leasing vehicles subject to a safety or compliance recall. Please consult your legal counsel for legal advice.

 

TITLE BRANDED / SALVAGED VEHICLES

Affected title branded and salvaged vehicles are eligible for this recall.

 

OWNER REFUNDS  

Refunds are not approved for this program.

 

RENTAL VEHICLES

Rental vehicles are not approved for this program.  

 

ADDITIONAL REPAIR (LABOR TIME AND/OR PARTS)

Additional repairs identified as necessary to complete the FSA should be managed as follows:

  • For related damage and access time requirements, refer to the Warranty and Policy Manual / Section 6 – Ford & LincolneBay logo Program Policies / General Information & Special Circumstances for FSA’s / Related Damage.
  • For vehicles within new vehicle bumper-to-bumper warranty coverage, no SSSC approval is required, although related damage must be on a separate repair line with the “Related Damage” radio button checked.
    • Ford vehicles – 3 years or 36,000 miles

 

CLAIMS PREPARATION AND SUBMISSION

  • Claim Entry: Enter claims using Dealer Management System (DMS) or One Warranty Solution (OWS) online.
    • When entering claims, select claim type 31: Field Service Action. The FSA number 20C03 is the sub code.
    • For additional claims preparation and submission information, refer to the Recall and Customer Satisfaction Program (CSP) Repairs in the OWS User Guide.
  • Related Damage/Additional labor and/or parts: Must be claimed as Related Damage on a separate repair line from the FSA with same claim type and sub code as described in Claim Entry above.

IMPORTANT: Click the Related Damage Indicator radio button.

 


ATTACHMENT II

NEW VEHICLE DEMONSTRATION / DELIVERY HOLD
Compliance Recall 20C03
Certain 2018 – 2020 Model Year F150 Vehicles with LED headlamps
Daytime Running Lamp Function

 

LABOR ALLOWANCES

Description Labor Operation Labor Time
Update Body Control Module As-Built Data using IDS20C03B0.3 Hours

 

PARTS REQUIREMENTS / ORDERING INFORMATION

Parts are not required to complete this repair.

 


ATTACHMENT III

CERTAIN 2018-2020 MODEL YEAR F-150 VEHICLES WITH LED HEADLAMPS – DAYTIME RUNNING LAMP FUNCTION

 

SERVICE PROCEDURE

Module Reprogramming

NOTE:  Reprogram appropriate vehicle modules before performing diagnostics and clear all DTCs after         programming.  For DTCs generated after reprogramming, follow normal diagnostic service procedures.

 

1.  Connect a battery charger to the 12V battery.

 

NOTE:  Make sure the IDS computer does not enter sleep mode during programming.

 

2.  Program the Body Control Module (BCM) using As-built Data.

a. Select Module Programming, then As-Built.

b. Select BCM then follow the on screen instructions to complete the programming.

    • When prompted:  Were you directed here from another procedure such as Programmable Module Installation or Module Reprogramming to obtain part numbers?  Select NO.  See Figure 1A.
    • When prompted:  This function resets configuration data in the module back to its factory settings.  Only the configuration data is changed during this process.  This routine does not affect the calibration level of the module.  Select Continue. See Figure 1B.
    • When prompted:  You have 2 options for entering As-Built data into the module, Manual or Automatic.  Select Automatic.  See Figure 1C.

3.  Once IDS programming is complete, check and clear any DTCs.

4.  Disconnect the battery charger from the 12V battery once the reprogramming has completed.

 

Important Information for Module Programming                                                                                                                         

NOTE:  When programming or reprogramming a module, use the following basic checks to ensure programming completes without errors.

  • Make sure the 12V battery is fully charged before carrying out the programming steps and connect IDS/scan tool to a power source.
  • Inspect Vehicle Communication Module (VCM) and cables for any damage.  Make sure scan tool connections are not interrupted during programming.
  • A hardwired connection is strongly recommended.
  • Turn off all unnecessary accessories (radio, heated/cooled seats, headlamps, interior lamps, HVAC system, etc.) and close doors.
  • Disconnect/depower any aftermarket accessories (remote start, alarm, power inverter, CB radio, etc.).
  • Follow all scan tool on-screen instructions carefully.
  • Disable IDS/scan tool sleep mode, screensaver, hibernation modes.
  • Create all sessions key on engine off (KOEO).  Starting the vehicle before creating a session will cause errors within the programming inhale process.

 

Recovering a module when programming has resulted in a blank module:
NEVER DELETE THE ORIGINAL SESSION!

a. Obtain the original IDS that was used when the programming error occurred during module reprogramming (MR) or programmable module installation (PMI).

b. Disconnect the VCM from the data link connector (DLC) and the IDS.

c. Reconnect the VCM to IDS and then connect to the DLC.  Once reconnected, the VCM icon should appear in the corner of the IDS screen.  If it does not, troubleshoot the IDS to VCM connection.

d. Locate the original vehicle session when programming failed.  This should be the last session used in most cases.  If not, use the session created on the date that the programming failed.

 

NOTE:  If the original session is not listed in the previous session list, click the Recycle Bin icon at the lower right of the previous session screen.  This loads any deleted sessions and allows you to look through them.  Double-click the session to restore it.

 

e. Once the session is loaded, the failed process should resume automatically.

f. If programming does not resume automatically, proceed to the Module Programming menu and select the previously attempted process, PMI or MR.

g. Follow all on-screen prompts/instructions.

h. The last screen on the IDS may list additional steps required to complete the programming process. Make sure all applicable steps listed on the screen are followed in order.

 


March 2020

JOHN A. SAMPLE
123 SAMPLE ST
SAMPLE CITY, MI  12345-6789

* * * IMPORTANT SAFETY RECALL * * *

Compliance Recall Notice 20C03 / NHTSA Recall 20V-097

2018 F-150 Ford Truck

Your Vehicle Identification Number (VIN): 1FTEW1CGXJFA00248

This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act.

Ford Motor Company has decided that your vehicle, with the VIN shown above, fails to conform to Federal Motor Vehicle Safety Standard (FMVSS) number 108, “Lamps, reflective devices, and assoc. Equipment” for the Daytime Running Lamp function.

We apologize for this situation and want to assure you that, with your assistance, we will correct this condition. Our commitment, together with your dealer, is to provide you with the highest level of service and support.

What is the issue?On your vehicle, the Daytime Running Lamps (DRLs) may not dim during day light hours when the headlight switch is manually rotated from the “Auto” to ”Low beam” position.
What is the risk?This may result in a higher than permitted lighting output when the headlamps are on, which may reduce the visibility of other drivers, increasing the risk of a crash.
What will Ford and your dealer do?Ford Motor Company has authorized your dealer to update the Body Control Module software free of charge (parts and labor).
How long will it take?The time needed for this repair is less than one-half day. However, due to service scheduling requirements, your dealer may need your vehicle for a longer period of time.
What should you do?Please call your dealer without delay and request a service date for Recall 20C03. Provide the dealer with your VIN, which is printed near your name at the beginning of this letter.

Ford has not issued instructions to stop driving your vehicle under this compliance recall. You should contact your dealer for an appointment to have your vehicle remedied as soon as practicable. You can continue to safely drive your vehicle. Using the “Auto” position on the headlamp switch will avoid the issue.

If you do not already have a servicing dealer, you can access www.Fordowner.com for dealer addresses, maps, and driving instructions.

Ford Motor Company wants you to have this compliance recall completed on your vehicle. The vehicle owner is responsible for making arrangements to have the work completed.

Please note: Federal law requires that any vehicle lessor receiving this recall notice must forward a copy of this notice to the lessee within ten days.

NOTE: You can receive information about Recalls and Customer Satisfaction Programs through our FordPass App. The app can be downloaded through the App Store or Google Play. In addition there are other features such as reserving and paying for parking in certain locations and controlling certain functions on your vehicle (lock or unlock doors, remote start) if it is equipped to allow control.

What if you no longer own this vehicle?If you no longer own this vehicle, and have an address for the current owner, please forward this letter to the new owner.

You received this notice because government regulations require that notification be sent to the last known owner of record. Our records are based primarily on state registration and title data, which indicate that you are the current owner.

Can we assist you further?If you have difficulties getting your vehicle repaired promptly and without charge, please contact your dealership’s Service Manager for assistance.

RETAIL OWNERS: If you have questions or concerns, please contact our Ford Customer Relationship Center at 1-866-436-7332 and one of our representatives will be happy to assist you. If you wish to contact us through the Internet, our address is: www.Fordowner.com.

For the hearing impaired call 1-800-232-5952 (TDD). Representatives are available Monday through Friday: 8:00AM – 8:00PM (Eastern Time).

FLEET OWNERS: If you have questions or concerns, please contact our Fleet Customer Information Center at 1-800-34-FLEET, choose Option #3, and one of our representatives will be happy to assist you. If you wish to contact us through the Internet, our address is: www.fleet.ford.com. Representatives are available Monday through Friday: 8:00AM – 8:00PM (Eastern Time).

If you are still having difficulty getting your vehicle repaired in a reasonable time or without charge, you may write the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Ave. S.E., Washington, D.C. 20590 or call the toll free Vehicle Safety Hotline at 1-888-327-4236 (TTY: 1-800-424-9153) or go to www.safercar.gov. Reference NHTSA Safety Recall 20V-097.

Thank you for your attention to this important matter.

Ford Customer Service Division

 


Marzo de 2020

JOHN A. SAMPLE
123 SAMPLE ST
SAMPLE CITY, MI  12345-6789

* * * CAMPAÑA DE SEGURIDAD IMPORTANTE * * *

Aviso de campaña de cumplimiento 20C03 / Campaña 20V-097 de la NHTSA

2018 F-150 Ford Truck

Número de identificación del vehículo (VIN): 1FTEW1CGXJFA00248

Este aviso se le envía de acuerdo con la Ley Nacional de Seguridad y Tránsito de Vehículos de los EE. UU.

Ford Motor Company ha determinado que su vehículo, con el VIN que aparece más arriba, no cumple con las normas federales de seguridad de vehículos de motor (FMVSS) número 108, “Luces, dispositivos reflectantes y equipos asociados” para la función de luces de conducción diurna.

Lamentamos esta situación y deseamos asegurarle que, con su ayuda, corregiremos el problema.

Nuestro compromiso, junto con el de su distribuidor, es ofrecerle servicio y apoyo de alto nivel.

¿Cuál es el problema?Las luces de conducción diurna (DRL) de su vehículo podrían no atenuarse cuando hay luz del día y el interruptor de los faros se ha girado manualmente de la posición “Auto” a la posición “Luces bajas”.
¿Qué riesgo existe?Esto se podría traducir en una potencia de salida de luz superior a la permitida cuando los faros están encendidos, lo cual podría reducir la visibilidad de otros conductores y aumentar el riesgo de choque.
¿Qué medidas adoptarán Ford y su distribuidor?Ford Motor Company ha autorizado a su distribuidor a actualizar el software del módulo de control de la carrocería, sin costo alguno (piezas y mano de obra).
¿Cuánto tiempo tomará?El tiempo necesario para reparar será menos de medio día. Sin embargo, debido a los requisitos de planificación de servicio, es posible que su distribuidor tarde un poco más.
¿Qué debe hacer?Llame de inmediato al distribuidor y solicite una cita de servicio para realizar la campaña 20C03. Proporcione el VIN a su distribuidor, el cual está impreso debajo de sus datos al comienzo de esta carta.

Ford no ha emitido instrucciones de no manejar el vehículo para esta campaña de conformidad. Deberá ponerse en contacto con su distribuidor a fin de programar una cita para solucionar este problema lo más pronto posible. Puede continuar manejando su vehículo con seguridad. Para evitar este problema, utilice el interruptor de los faros en la posición “Auto”.

Si aún no tiene un distribuidor para realizar el servicio, puede acceder a www.Fordowner.com para conocer las direcciones de los distribuidores, ver mapas y obtener las instrucciones para llegar.

Ford Motor Company le recomienda realizar esta campaña de cumplimiento en su vehículo. El propietario del vehículo es responsable de realizar los arreglos para llevar a cabo el trabajo.

Tenga presente que: la ley federal exige que los arrendadores de vehículos que reciban este aviso de campaña envíen una copia del mismo al arrendatario en un plazo de diez días.

NOTA: puede recibir información sobre las campañas y los programas de satisfacción del cliente a través de la aplicación FordPass. La aplicación se puede descargar a través de App Store o Google Play. Adicionalmente, existen otras funciones, como reserva y pago de estacionamientos en ciertos lugares, además de control de ciertas funciones en el vehículo (bloqueo y desbloqueo de puertas, arranque remoto) si así está equipado para permitir el control.

¿Qué pasa si usted ya no es el propietario del vehículo?Si usted ya no es el propietario del vehículo y tiene la dirección del propietario actual, le solicitamos que le reenvíe esta carta.

Usted recibió este aviso porque las regulaciones del gobierno exigen el envío de notificaciones al propietario conocido más reciente del registro. Nuestros registros se basan principalmente en datos estatales y de propiedad, que indican que usted es el propietario actual del vehículo.

¿Podemos hacer algo más por usted?Si tiene problemas para reparar de inmediato su vehículo y sin costo alguno, comuníquese con el Gerente de Servicio de su distribuidor para solicitar ayuda.

PROPIETARIOS MINORISTAS: si tiene dudas o preguntas, comuníquese con nuestro Centro de Relación con Clientes Ford al 1-866-436-7332 y uno de nuestros representantes con gusto lo atenderá. Si desea comunicarse con nosotros a través de Internet, nuestra dirección es: www.Fordowner.com.

Las personas con problemas de audición pueden llamar al 1-800-232-5952 (TDD). Los representantes atienden de lunes a viernes, de 8:00 a.m. a 8:00 p.m. (hora local).

PROPIETARIOS DE FLOTAS: si tiene dudas o preguntas, comuníquese con nuestro Centro de Información a Clientes de flotas al 1-800-34-FLEET, elija la opción n.° 3 y uno de nuestros representantes con gusto lo atenderá. Si desea comunicarse con nosotros a través de Internet, nuestra dirección es: www.fleet.ford.com.

Los representantes atienden de lunes a viernes, de 8:00 a.m. a 8:00 p.m. (hora local).

Si continúa con dificultades para reparar su vehículo en un tiempo razonable o sin cargo, le sugerimos que escriba al Administrador, National Highway Traffic Safety Administration, 1200 New Jersey Ave. S.E., Washington, D.C. 20590 o bien que llame sin cargo a la línea directa de seguridad vehicular al 1-888-327-4236 (TTY: 1-800-424-9153) o visite www.safercar.gov. Mencione la Campaña de seguridad 20V-097 de la NHTSA.

Gracias por su atención en este asunto sumamente importante.

Ford, División de Servicio al Cliente

 


FORD MOTOR COMPANY ISSUES A SAFETY COMPLIANCE RECALL AND TWO SAFETY RECALLS

DEARBORN, Mich., Feb. 25, 2020 – Ford Motor Company is issuing a safety compliance recall and two safety recalls in North America. Details are as follows:

 

Safety compliance recall for select 2018-20 Ford F-150 vehicles with LED headlamps
Ford is issuing a safety compliance recall for select 2018-20 Ford F-150 vehicles with LED headlamps. When the daytime running lamps on affected vehicles are illuminated and the master lighting switch is manually rotated from the autolamp position to the headlamp-on (low-beam) position, the daytime running lamps remain activated instead of dimming to parking lamp intensity as required by federal motor vehicle safety standards. This may reduce the visibility of other drivers, increasing the risk of a crash.

Ford is not aware of any reports of accident or injury related to this condition.

This action affects 166,196 vehicles in the U.S. and federal territories and 50,989 in Canada.

Affected vehicles were built at Dearborn Truck Plant, Jan. 5, 2017, to Oct. 10, 2019, and Kansas City Assembly Plant, Jan. 25, 2017, to Oct. 10, 2019.

Dealers will update the body control module software configuration. The Ford reference number for this recall is 20C03.

 

Safety recall for select 2015-16 Ford F-150 vehicles for engine block heater cable
Ford is issuing a safety recall for select 2015-16 Ford F-150 vehicles equipped with engine heater elements and 3.5-liter GTDI engines. Depending on the heater element location, some vehicles may have cables with insufficient heat protection and incorrect length. Prolonged exposure to high temperatures can cause a resistive short, inoperative engine block heater, and/or tripping of household breakers or GFCI-equipped outlets while the vehicle is parked and the block heater is plugged in.

The risk to safety exists only while the vehicle is parked and the block heater cable is plugged into an electrical outlet. A resistive short in the engine-block heater splice connector can increase the risk of overheated or melted wiring and fire. Customers are advised to not use the engine block heater cable until their vehicle is inspected.

Ford is not aware of any reports of fire, accident or injury related to this condition.

This action affects 13,854 vehicles in the U.S. and federal territories and 19,679 in Canada.

Affected vehicles were built at Dearborn Truck Plant July 31, 2014, to Sept. 27, 2016, and Kansas City Assembly Plant, Feb. 10, 2015, to Oct. 15, 2016.

Dealers will inspect the block heater and cable and repair or replace as necessary. The Ford reference number for this recall is 20S08.

 

Safety recall for select 2020 Ford F-Series Super Duty and 2021 Ford E-Series vehicles
Ford Motor Company is issuing a safety recall for select 2020 Ford F-Series Super Duty and 2021 Ford E-Series vehicles. In some affected vehicles, there may be an inadequate amount of axle lubricant. This can result in bearing seizure, leading to component fracture and driveshaft separation from the rear axle. In the event of a rear-axle pinion stem fracture, customers would experience loss of vehicle motive power and loss of the park function. If the parking brake is not applied, this could result in unintended vehicle movement, increasing the risk of injury or crash.

Ford is not aware of any reports of accident or injury related to this condition.

This action affects 319 vehicles in the U.S. and seven in Canada.

Affected vehicles include:

  • 2020 Ford F-Series Super Duty vehicles built at Kentucky Truck Plant Jan. 12-14, 2020
  • 2021 Ford E-Series vehicles built at Ohio Assembly Plant Jan. 2-16, 2020

Dealers will check the differential fluid level. If the fluid is at the proper level, no further action will be taken. If the fluid level is determined to be low, the rear axle assembly will be replaced. The Ford reference number for this recall is 20S09.

 


3 Affected Products

Vehicle

MAKEMODELYEAR
FORDF-1502018-2020

 


9 Associated Documents

Recall Quarterly Report #1, 2020-1

RCLQRT-20V097-0935.PDF 211.147KB

 


Miscellaneous Document = Press Release – FORD MOTOR COMPANY ISSUES A SAFETY COMPLIANCE RECALL AND TWO SAFETY RECALLS

RMISC-20V097-4494.pdf 314.384KB

 


Manufacturer Notices(to Dealers,etc) – NEW VEHICLE DEMONSTRATION / DELIVERY HOLD – Compliance Recall 20C03 Certain 2018 – 2020 Model Year F150 with LED Headlamps Daytime Running Lamp Function

RCMN-20V097-9561.pdf 718.366KB

 


Owner Notification Letter(Part 577)

RCONL-20V097-5874.pdf 93.002KB

 


Recall Acknowledgement

RCAK-20V097-8401.pdf 339.676KB

 


Non-Compliance Notice 573 Report

RCLRPT-20V097-8473.PDF 214.45KB

 


Recall Quarterly Report #4, 2020-4

RCLQRT-20V097-2237.PDF 211.452KB

 


Recall Quarterly Report #2, 2020-2

RCLQRT-20V097-7478.PDF 211.249KB

 


Recall Quarterly Report #3, 2020-3

RCLQRT-20V097-7875.PDF 211.339KB

 


Latest Recalls Documents

 


 

Reprogramming

Service Information & Reprogramming

 

Module Reprogramming

Diagnostic Software Interface Device Complete Vehicle Diagnostics Module Programming
1996-2017
Model Year
2018-Present
Model Year
1996-2017
Model Year
2018-Present
Model Year
IDS/FDRS VCM, VCM IIeBay logo, VCMM X X X X
FJDS/FDRS Compatible J2534 Devices
(Including VCM IIeBay logo and VCMM)
  X X X

Detailed system requirements, installation, and support information for each product is located under the diagnostics tool support tab for each product.

 

Integrated Diagnostic Software (IDS) / Ford Diagnosis & Repair System (FDRS)

For use with VCM I, VCM IIeBay logo, VMM and VCMM hardware devices only. The complete factory Ford Motor Company vehicle diagnostic tool that provides complete dealership level vehicle diagnostic coverage for all 1996 to present Ford, LincolneBay logo and MercuryeBay logo vehicles. The IDS software includes time based access to the IDS software, software updates and calibration files.

 

Ford J2534 Diagnostic Software (FJDS) / Ford Diagnosis & Repair System (FDRS)

For use with compatible J2534 hardware devices. FJDS software provides Ford Module Programming functionality that covers 1996 to present Ford, LincolneBay logo and MercuryeBay logo module reprogramming functions, plus complete dealership level vehicle diagnostic software for all 2018 to present Ford and LincolneBay logo vehicles. The FJDS software license includes time based access to the FJDS software, software updates and calibration files.


Latest Calibration Information

Module Build Data (As-Built)

Use VIN to obtain As-Built data

www.motorcraftservice.com

 


 

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  • Efficiency Meets Versatility: Engineered to support three CAN channels simultaneously - CAN FD and CAN-CC included, giving you the edge in fast troubleshooting. To perfectly synchronized with the OE software, please diagnose with active subscriptions and make sure your computer system is running a compatible 64-bit Windows version (7, 8, 10 or later) to fully leverage the power of RLink J2534. *We don't provide extra OE software
SaleBestseller No. 2
TOPDON RLink J2534 Reprogramming Tool, High-Speed J2534 Pass-Thru Programmer, OEM Reprogramming and Diagnostic Tool, Supports J2534/D-PDU/CAN-FD/DoIP, 17+ Vehicle Brands Supported
  • Advanced VCI Box, Industry-leading J2534 Pass-Thru Technology: This J2534 Pass-Thru Programmer is designed espically for technicians, independent shop owners, and DIY enthusiasts, enables fast, reliable computer-based programming. It supports all J2534 protocols—including the latest DoIP and CAN FD—ensuring full compatibility with both legacy and next-generation vehicles.
  • High-Speed OEM-Level Diagnostics & Programming: Unlock true OEM functionality with comprehensive system diagnostics, guided troubleshooting, coding, adaptations, resets, and programming—all designed to slash repair time. This all-in-one tool eliminates the need for multiple OEM devices, boosting efficiency and cutting costs. Equipped with High-Speed USB, it delivers 10x more data per second than competing solutions
  • Coverage for 17 Car Brands & Ultra Reliability: Works seamlessly for Chrysler, for Ford(Forscan), for GM, for Nissan, for Toyota, for Honda, for Subaru(SSM4), for Land Rover/Jaguar, for Volvo, for Wuling, for Volkswagen, for Mercedes-Benz, and for BMW. Backed by over 10000 real vehicle tests and benefit from a wealth of practical experience, this OEM reprogramming tool guarantees stable and exceptional performance
  • User-Friendly RLink Platform & Expert Support: TOPDON’s proprietary driver management platform offers a clean interface and lifetime free updates. Access a rich library of real-world case studies to stay ahead of the curve. Backed by a support team with 10+ years of J2534 and automotive repair experience, we provide one-on-one assistance to resolve any technical issue.
  • 6.6 ft USB-C Cable & Portable Storage Case: The RLink J2534 diagnostic tool features a 6.6ft USB 2.0 Cable and a 1.2 ft OBDII Extension Cable, allows to connection your computer easily outside the vehicle. The included handled carry case offers easy portability, storage, and hanging options—keeping your gear clean and ready to go, anywhere.
SaleBestseller No. 3
TOPDON ONE Bidirectional Scan Tool, 10.1" OBD2 Scanner with J2534 Pass-Thru and ECU Coding, Over 50 Resets, Topology Mapping Car Diagnostic Tool for Dealer-Level Technicians
  • Dual WiFi & 10.1" Touchscreen: Provides a stable, high-speed wireless link 3x faster than bluetooth, and a responsive, professional interface. Topdon ONE obd2 scanner diagnostic tool ensures smooth, non-lagging diagnostic scan, boosting mechanic efficiency
  • J2534 Pass-Thru Support: The included ONE VCI supports the J2534 standard, allowing it to function as a pass-thru device when paired with OEM diagnostic software.Through TOPDON’s RLink platform, technicians can perform dealer-level coding, expanding in-house capabilities without investing in multiple factory automotive scan tools
  • OE Topology Mapping: Visualize the vehicle’s ECU network exactly as it’s built.Zoom, pan, and highlight specific modules to pinpoint component issues with precision.Topology mapping displays real-time communication between modules
  • 50 Plus Service Functions: Covers high-demand services like ADAS calibration, DPF regen, TPMS reset, ABS bleed, and throttle adaptation.Expands your service menu, allows you to charge premium rates, and turns away zero jobs due to lack of tooling. Vehicle-specific functionality may vary
  • Advaned ECU Coding: 10 of the most serviced brands in North America, including full ECU coding and flash hidden support for BMW, VW, Au-di, Benz, Porsche, Toyota, Ni ssan and more. Enables module replacement, feature customization, and personal settings with automatic backup or restore.Lets your shop safely offer high-margin customization services, attracting more customers and boosting profit
Bestseller No. 4
Autel J2534 Pass-Thru Programmer, 2026 OEM Reprogramming Diagnostic Tool, Pro 2.0 Ver. of MaxiFlash Elite, Support J2534/ D-PDU/CAN FD/DoIP Protocols, Work with OE Tools & Ultra Lite Elite II PRO
  • 💯【Conta.ct us for Support Directly】For any issues experienced after purchase, please reach out to: 📞autelsupply@ outlook. com🛣️. Our team will provide perfect solution for you. For tech support or [explore additional accessory], please cont.act our team: 📞autelsupply@ outlook. com🛣️.
  • 🌎【Autel J2534 Pass-Thru Progra.mmer】As an OEM Pass-Thru Progra.mmer Vehicle interface for multiple makes, Autel MaxiFlash J2534 support all J2534 protocols, D-PDU, CAN-FD and DoIP protocols. 2026 newer Autel MaxiFlash J2534 VCI can works with P-C and download OEM vehicle software, seamlessly conduct OE-level diagnostic-progra.mming-c0ding. Also, Work with Elite II Pro/ Ultra Lite/ MS909/ MS909CV/ MS909EV to directly pro.gram on Merce.des-Be.nz & BM.W. Autel J2534 Progr.ammer is a multi-functional device and supports 10+ major brands, including for Hond.a, G.M, LandRo.ver, BM.W, Chrysl.er, For.d, Hyun.dai, Ki.a, Merc.edes B.enz, Toyot.a, Volksw.agen etc.
  • 🌎【Enhanced Protocol: J2534/D-PDU/RP1210/CAN FD/DoIP】Autel MaxiFlash JVCI is a blueto.oth communicate device, it supports latest CAN FD DoIP CAN protocols, compliant with automotive D-PDU/ J2534/ RP1210 standards. It can perform standard PassThru J2534 functions: compatible with Toyota Techstream, Volvo VIDA, Honda HDS, Jaguar Land Rover IDS and BM.W 3G for OEM diagnostics. CAN FD protocol is mainly for GM 2019+, DoIP protocol is mainly for Volvo 2018+, for L-and Rover/for Jaguar 2017+, for BM.W F chassis and G chassis.
  • 🌎【Compatible with P-C/ WIND.OWS 】The Autel J2534 VCI can be connected to a compu.ter via a data cable; once the corresponding OEM software is installed, it enables do advanced progr.amming and c0ding on your vehicles. Easy Steps: 1) Connect to P-C via a USB cable 2) download OEM vehicle software 3) Start Diagnose. Take For.d for example, you can download OEM software on mot.orcraft.erservi.ce website, such as: For.d Diagnostic Software downloads, As B.uilt Data, Updated Cali.bration information, then use different software do relevant features.
  • 🌎【Work with Autel Elite II Pro/ Ultra Lite/ MS909/ MS909CV/ MS909EV】This 2026 latest Autel J2534 Pass-Thru VCI is 100% compatible with Autel Elite II Pro Ultra Lite MS909 MS909CV MS909EV to perform advanced functions from diagnose to progra.mming.
SaleBestseller No. 5
Launch X431 PRO3 V+ Elite, 2026 SmartlinkC 2.0 Bidirectional Scan Tool with J2534 Portocol, HD Trucks Scanner, 10.1 inch, Topology Map, 60+Service, Online Code, CANFD/DoIP/D-PDU, FCA, 2 Yrs Update
  • [2026 X431 PRO3 V+ Elite] A great value for the X431 series that differs from similar diagnostic tools by adding: 1) J2534 protocol for over $800 in savings; 2) CANFD/DOIP support for enhanced communications; 3) Configuration of over $900 worth of HD(heavy truck) modules, needed purchase HD diagnostic software by HD vehicle model for use.; 4) A 10.1 inch Gorilla screen with 1280*800 resolution and 80% more touch screen sensitivity
  • [J2534 Protocol Scan Tool] The J2534 Direct Access Device can be used as a factory scanning tool at no cost to you, saving you over $2,000. You can easily expand your ECU protocol capabilities for Toyota, Honda, VW, BMW, Ford, GM, Chrysler, Mercedes-Benz and more. The LAUNCH X431 PRO3 V+ ELITE Scan Tool is equipped with the newly upgraded smartlinkC V2.0. smartLinkC is a communication interface that supports the J2534 specification. It can also be used as a J2534 PassThru device to implement the J2534 protocol with a PC that has OEM diagnostic software installed.The J2534 protocol is the only way to solve problems ranging from drivability and power loss to poor fuel economy
  • [Top Hardware Configuration, Upgraded Version of V+] LAUNCH Diagnostic Scanner adopts Android 10.0 OS; CPU is 4-core processor with 2.0 GHz, which greatly improves the speed of running multi-tasks. 2.4GHz/5GHz; 6300mAh/7.6V ultra-large capacity battery; 10.1 inch Gorilla screen, sunlight readable, 8MP camera; Auto VIN; 4GB+64GB storage; 20x transfer rate to save more vehicle files and customer data; New TYPE A interface to connect expansion tools such as oscilloscopes, sensors, etc.; Supports more than 25 software languages such as EN, DE, FR, SP and JP
  • [60+ Reset 3000+ Active Test] Full Bi-Directional Scan Tool quickly detects problems and guides repairs based on the response of actuators such as air conditioning clutches, windows, doors, mirrors and more. With the touch of a finger, you can easily send command signals from the scanner to a variety of modular actuators, testing component integrity and functionality in minutes or even seconds to determine if a replacement or repair is needed. In addition, the machine enjoys 60+ special services such as oil reset, ABS brake bleed, EPB, SAS, BMS, suspension, injector reset and more, and undergoes rigorous field testing to ensure availability
  • [Unrivaled Coverage, Over 200 Vehicle Brands] LAUNCH X431 PRO3 V+ Elite Automotive Scanner is suitable for over 200 vehicle brands, including commercial vehicles and new energy vehicles. This professional car scanner supports: 1) J2534/D-PDU protocol for HD trucks; DoIP/CANFD for Land Rover/Jaguar, BMW F/G chassis, GM, etc.; 2) FCA Autoauth, covering 2018+ Chrysler/Dodge/Fiat, etc. New/old models, all covered. Includes frequently updated vehicle software and car coverage for faster support of other new models
SaleBestseller No. 6
TOPDON RLink J2534 OEM Reprogramming and Diagnostic Tool, Enhanced J2534 VCI, J2534-Pass-Thru for J2534/D-PDU/CAN-FD/DoIP, Supports 18+ Vehicle Brands, No OE Software Provided
  • [J2534 Pass-Thru Programmer] - TOPDON RLink J2534 is engineered for professional technicians, delivering OEM diagnostic and reprogramming capabilities. It supports all J2534 protocols, CAN-FD, DoIP, D-PDU. Compatible with 17 vehicle brands—such as Chrysler, Ford, GM, KIA, Hyundai, Nissan, Toyota, Honda, Subaru, Mitsubishi, MAZDA, Land Rover/Jaguar, Volvo, Volkswagen/Audi, Mercedes-Benz, and BMW. RLink J2534 can help reduce the cost of purchasing equipment from different brands.
  • [All-in-One OEM Reprogramming and Diagnostics] - When seamlessly integrated with OEM diagnostic software, this dongle enables you to perform a wide range of functions, including ECU programming and coding, DTC reading and clearing, active tests, component matching, adaptations, rewriting, guided troubleshooting, and more. This all-in-one tool eliminates the need for multiple OEM devices, significantly boosting work efficiency.
  • [Tested, Trusted, and Proven for Accuracy] - TOPDON RLink J2534 is renowned for its reliability, having successfully completed over 10,000 real-vehicle tests. The wealth of data and hands-on experience behind it ensures consistent performance and accurate results. You can trust this tool to deliver optimal performance.
  • [One-Click Installation, Continuous Updates] - The exclusive TOPDON RLink platform streamlines installation with a one-click driver setup, allowing you to quickly access OEM software for diagnostic and reprogramming tasks. With lifetime free updates, your RLink J2534 stays current without any additional cost, ensuring reliable performance for the long term. *We don't provide extra OE software.
  • [Works with Windows Compatibility and OEM Software Subscription] - The RLink J2534 supports three CAN channels - including CAN FD and CAN-CC, providing advantages in the process of rapid troubleshooting. Compatible with Windows 7, 8 and 10 (64-bit) and higher versions of the system. For full functionality, an active OEM software subscription is required for each supported vehicle brand. Please note that the dongle does not include OEM software, which must be purchased separately to access brand-specific diagnostic and reprogramming features.

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