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NHTSA ID Number: 10156523
Manufacturer Communication Number: TSB 19-2084
Summary
Some 2017-2019 Continental vehicles may exhibit water entering the right front footwell through the heating, ventilation and air conditioning (HVAC) fresh air inlet. This may be due to water leaking through the seam between the windshield and the cowl panel grille. To correct the condition, add sealant to this seam.
3 Affected Products
Vehicle
LINCOLN![]() | CONTINENTAL | 2017-2019 |
Model:
2017-2019 Continental
Issue: Some 2017-2019 Continental vehicles may exhibit water entering the right front footwell through the heating, ventilation and air conditioning (HVAC) fresh air inlet. This may be due to water leaking through the seam between the windshield and the cowl panel grille. To correct the condition, add sealant to this seam.
Action: Follow the Service Procedure steps to correct the condition on vehicles that meet all of the following criteria:
- 2017-2019 Continental
- Water entering the right front footwell through the HVAC fresh air inlet
Parts
Description | Quantity | Part Number |
Motorcraft® Seam Sealer 1 | 1 | TA-2-B ![]() |
Tool List
Drive | Tool Name |
3/8″ | Ratchet |
3/8″ | Torque wrench |
3/8″ | Power tool |
3/8″ | 15 mm deep socket |
3/8″ | 15 mm swivel socket |
Side cut pliers | |
Small flat blade screwdriver | |
Two-jaw puller | |
Plastic trim tool | |
Caulk gun |
Service Procedure
- Remove the cowl panel grille. Refer to Workshop Manual (WSM), Section 501-02.
- Apply a bead of Motorcraft® Seam Sealer or equivalent, approximately 1.5 mm (0.059 in) wide, to the lip at the base of the windshield where the rear edge of the cowl panel grille seats. This bead should run from the locating notch at the center of the windshield along the right half of the windshield, continuing through to the end of where the windshield and the cowl panel grille meet. (Figures 1-2)
Figure 1

Figure 2

- Install the cowl panel grille. Refer to WSM, Section 501-02.
(1). Remove any excess Motorcraft® Seam Sealer or equivalent from the cowl panel grille and windshield.
- If water has entered the interior of the vehicle, dry the interior as necessary.
SEOCONTENT-START
TECHNICAL SERVICE BULLETIN
Water Entering Right Front Footwell Through HVAC Fresh Air
Inlet
Warranty Status: Eligible Under Provisions Of New Vehicle Limited Warranty Coverage Warranty/ESP
coverage limits/policies/prior approvals are not altered by a TSB. Warranty/ESP coverage limits are
determined by the identified causal part and verified using the OASIS part coverage tool.
Labor Times
Description
Operation
No.
Time
2017-2019 Continental: Apply Seam Sealer To The Base Of The Windshield,
Includes Time To Remove And Install Cowl Panel Grille (Do Not Use With Any
Other Labor Operations Outside This Article)
192084A 0.5 Hrs.
2017-2019 Continental: Additional Time To Dry Wet Carpet As Needed (Do Not
Use With Any Other Labor Operations Outside This Article)
MT192084 Actual
Time
Repair/Claim Coding
Causal Part: 54018A16
Condition Code: 07
19-2084
19 March 2019
- Bonds to All Surfaces: Our seam sealer automotive formula bonds strongly with primed, painted, or bare metal surfaces, offering a fast curing solution. Ready for paint in just 30 minutes, it serves as an effective RV roof sealant and polyurethane auto body filler without the need for sanding.
- All-Weather Performance: Designed to deliver a long-lasting seal, our automotive seam sealer withstands extreme weather without shrinking or cracking. Seam seal technology ensures it remains flexible and durable for both indoor and outdoor applications, making it a versatile automotive sealant.
- Easy Application & No Prep Needed: Seamlessly compatible with any standard urethane caulk gun, this auto glass sealant offers excellent adhesion without the need for surface prep. Our car seam sealer ensures quick and professional-grade gap filling.
- Versatile Application Across Vehicles: Perfect as car body filler for boats, trucks, and RVs, this automotive paintable seam sealer ensures a seamless fit on body panel and seams. Acting as an RV seam sealer, it meets diverse automotive repair needs effectively.
- Professional Results Guaranteed: Trusted by auto repair experts across the USA, our auto body seam sealer ensures high-quality, professional repairs with every use. Satisfaction guaranteed—see the difference in your repairs!
- [2-Pack] Plug Any Void –– Easily patch large cracks with confidence when using this thick auto seam sealer. This single-component panel bond compound provides superior adhesion on bare, primed, or painted metal surfaces on your vehicle or RV. Seam sealer is black in color.
- Complete Kit –– Comes with nitrile gloves and an application tip to make the process ...seamless. This joint and seam filler set comes with everything you need and more. The sealant is compatible with any standard caulking gun
- Permanently Fill Gaps –– Don't settle for a body panel adhesive sealant that doesn't hold up. Trust in a non-shrinking, non-cracking and low odor formula that stays remarkably flexible over time. Prevent leaks and debris from infiltrating your vehicle, and promote corrosion resistance
- Primer and Paint Ready –– Get your project ready for the road in just 24 hours. Smooth out and let the quick-curing seam sealant settle in for 45 minutes. Then you're ready to prime and paint the automotive body filler for a flawless finish that blends right in. Seam sealer is black in color.
- All-Weather Performance –– High heat and humidity are no match for this car sealant. Enhanced moisture curing properties ensure a durable hold for interior or exterior use. Use a urethane sealer that is worlds ahead of any solvent-based solutions
- Plug Any Void –– Easily patch large cracks with confidence when using this thick auto seam sealer. This single-component panel bond compound provides superior adhesion on bare, primed, or painted metal surfaces on your vehicle or RV
- Complete Kit –– Comes with nitrile gloves and an application tip to make the process seamless This joint and seam filler set comes with everything you need and more. The sealant is compatible with any standard caulking gun
- Permanently Fill Gaps –– Don't settle for a body panel adhesive sealant that doesn't hold up. Trust in a non-shrinking, non-cracking and low odor formula that stays remarkably flexible over time. Prevent leaks and debris from infiltrating your vehicle, and promote corrosion resistance
- Primer and Paint Ready –– Get your project ready for the road in just 24 hours. Smooth out and let the quick-curing seam sealant settle in for 45 minutes. Then you're ready to prime and paint the automotive body filler for a flawless finish that blends right in
- All-Weather Performance –– High heat and humidity are no match for this car sealant. Enhanced moisture curing properties ensure a durable hold for interior or exterior use. Use a urethane sealer that is worlds ahead of any solvent-based solutions
- Bonds to All Surfaces: Our seam sealer automotive formula bonds strongly with primed, painted, or bare metal surfaces, offering a fast curing solution. Ready for paint in just 30 minutes, it serves as an effective RV roof sealant and polyurethane auto body filler without the need for sanding.
- All-Weather Performance: Designed to deliver a long-lasting seal, our automotive seam sealer withstands extreme weather without shrinking or cracking. Seam seal technology ensures it remains flexible and durable for both indoor and outdoor applications, making it a versatile automotive sealant.
- Easy Application & No Prep Needed: Seamlessly compatible with any standard urethane caulk gun, this auto glass sealant offers excellent adhesion without the need for surface prep. Our car seam sealer ensures quick and professional-grade gap filling.
- Versatile Application Across Vehicles: Perfect as car body filler for boats, trucks, and RVs, this automotive paintable seam sealer ensures a seamless fit on body panel and seams. Acting as an RV seam sealer, it meets diverse automotive repair needs effectively.
- Professional Results Guaranteed: Trusted by auto repair experts across the USA, our auto body seam sealer ensures high-quality, professional repairs with every use. Satisfaction guaranteed—see the difference in your repairs!
- Plug Any Void –– Easily patch large cracks with confidence when using this thick auto seam sealer. This single-component panel bond compound provides superior adhesion on bare, primed, or painted metal surfaces on your vehicle or RV
- 2 Pack Value & Complete Kit - Comes with nitrile gloves and an application tip to make the process seamless This joint and seam filler set comes with everything you need and more. The sealant is compatible with any standard caulking gun
- Permanently Fill Gaps - Don't settle for a body panel adhesive sealant that doesn't hold up. Trust in a non-shrinking, non-cracking and low odor formula that stays remarkably flexible over time. Prevent leaks and debris from infiltrating your vehicle, and promote corrosion resistance
- Primer and Paint Ready - Get your project ready for the road in just 24 hours. Smooth out and let the quick-curing seam sealant settle in for 45 minutes. Then you're ready to prime and paint the automotive body filler for a flawless finish that blends right in
- All-Weather Performance - High heat and humidity are no match for this car sealant. Enhanced moisture curing properties ensure a durable hold for interior or exterior use. Use a urethane sealer that is worlds ahead of any solvent-based solutions
- EASY APPLICATIONS: Brushable and paintable consistency
- HIGH ADHESION: Works on both bare metal and painted surfaces
- FAST SKINNING: Starts in about 10 to 15 minutes
- STAYS IN PLACE: Less likely to drip, sag or run out of gaps being sealed
- NON-STAINING: For all-purpose autobody joint and seam sealing
- For professional use only – not for retail sale
- Fast curing and skins over quickly—can be painted 60 minutes after application
- Can be used for all sealing and adhesive applications with a standard caulking gun in both vertical and horizontal joints
- Flexible, non-staining, and non-sagging product that will not crack or shrink
- Seal seams and permanently repair holes in tents, tarps, awnings, rainflys and camping gear like Thermarest sleeping pads
- Treat up to up to 12’ of seams (1 oz) or repair torn outdoor fabrics with an adhesive that cures into a flexible rubber seal; also available in an 8 oz tube
- Waterproof gear with a sealant that flexes with fabric and bonds to nylon, polyester, canvas, leather and vinyl
- Apply it to repair or re-proof gear without worrying about the seal peeling or cracking; includes two applicator brushes
- Packaging may vary
- Fast-Drying Automotive Seam Sealer: Specifically designed for automotive use, this sealer dries quickly, saving time on body repairs.
- Flexible & Durable Finish: Remains flexible, preventing cracks, hardening, sinking, or sagging for long-lasting, professional results.
- Easy Brush Application & OEM Match: Applies smoothly with a brush, holding perfect brush marks to replicate OEM seams.
- Excellent Adhesion & Versatile Sealing: Seals cracks, crevices, body seams, and joints with superior adhesion, ideal for lap and flange seams. This auto body seam sealer ensures a strong bond.
- Paintable in 30-60 Minutes, Light Gray: Ready for painting in under an hour, providing a seamless, light gray finish for automotive repairs.
- SINGLE COMPONENT FORMULA: Adheres well to bare metal, primed metal and painted surfaces
- MOISTURE CURING PROPERTY: Provides excellent performance in high heat and humidity environments
- NON-SHRINKING, NON-CRACKING: Remains flexible and offers superior results to solvent-based sealers
- QUICK DRYING: Paintable after 30-45 minutes
- THICK CONSISTENCY: Fills large voids and can be smoothed to a featheredge or brushed
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