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NHTSA ID Number: 10156523
Manufacturer Communication Number: TSB 19-2084
Summary
Some 2017-2019 Continental vehicles may exhibit water entering the right front footwell through the heating, ventilation and air conditioning (HVAC) fresh air inlet. This may be due to water leaking through the seam between the windshield and the cowl panel grille. To correct the condition, add sealant to this seam.
3 Affected Products
Vehicle
| MAKE | MODEL | YEAR |
| LINCOLN | CONTINENTAL | 2017-2019 |
Model:
2017-2019 Continental
Issue: Some 2017-2019 Continental vehicles may exhibit water entering the right front footwell through the heating, ventilation and air conditioning (HVAC) fresh air inlet. This may be due to water leaking through the seam between the windshield and the cowl panel grille. To correct the condition, add sealant to this seam.
Action: Follow the Service Procedure steps to correct the condition on vehicles that meet all of the following criteria:
- 2017-2019 Continental
- Water entering the right front footwell through the HVAC fresh air inlet
Parts
| Description | Quantity | Part Number |
| Motorcraft® Seam Sealer 1 | 1 | TA-2-B  |
Tool List
| Drive | Tool Name |
| 3/8″ | Ratchet |
| 3/8″ | Torque wrench |
| 3/8″ | Power tool |
| 3/8″ | 15 mm deep socket |
| 3/8″ | 15 mm swivel socket |
| Side cut pliers | |
| Small flat blade screwdriver | |
| Two-jaw puller | |
| Plastic trim tool | |
| Caulk gun |
Service Procedure
- Remove the cowl panel grille. Refer to Workshop Manual (WSM), Section 501-02.
- Apply a bead of Motorcraft® Seam Sealer or equivalent, approximately 1.5 mm (0.059 in) wide, to the lip at the base of the windshield where the rear edge of the cowl panel grille seats. This bead should run from the locating notch at the center of the windshield along the right half of the windshield, continuing through to the end of where the windshield and the cowl panel grille meet. (Figures 1-2)
Figure 1
Figure 2
- Install the cowl panel grille. Refer to WSM, Section 501-02.
(1). Remove any excess Motorcraft® Seam Sealer or equivalent from the cowl panel grille and windshield.
- If water has entered the interior of the vehicle, dry the interior as necessary.
SEOCONTENT-START
TECHNICAL SERVICE BULLETIN
Water Entering Right Front Footwell Through HVAC Fresh Air
Inlet
Warranty Status: Eligible Under Provisions Of New Vehicle Limited Warranty Coverage Warranty/ESP
coverage limits/policies/prior approvals are not altered by a TSB. Warranty/ESP coverage limits are
determined by the identified causal part and verified using the OASIS part coverage tool.
Labor Times
Description
Operation
No.
Time
2017-2019 Continental: Apply Seam Sealer To The Base Of The Windshield,
Includes Time To Remove And Install Cowl Panel Grille (Do Not Use With Any
Other Labor Operations Outside This Article)
192084A 0.5 Hrs.
2017-2019 Continental: Additional Time To Dry Wet Carpet As Needed (Do Not
Use With Any Other Labor Operations Outside This Article)
MT192084 Actual
Time
Repair/Claim Coding
Causal Part: 54018A16
Condition Code: 07
19-2084
19 March 2019
https://www.nhtsa.gov/recalls?nhtsaId=10156523
https://static.nhtsa.gov/odi/tsbs/2019/MC-10156523-0001.pdf
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