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NHTSA ID Number: 10164419
Manufacturer Communication Number: TSB 19-2224
Summary
Some 2019 Edge vehicles built on or before 06-Mar-2019 may exhibit a popping or snapping noise from the rear of the vehicle when the liftgate is opened or closed. This may be due to reversing lamp close out interference caused by the securing tabs. To correct the condition, follow the Service Procedure steps to replace the reversing lamp close out. A lower level service part has been released. Replacement of the reversing lamp assembly is not required. To correct the condition, follow the Service Procedure steps on vehicles that meet the following criteria: * 2019 Edge * Built on or before 06-Mar-2019 * Popping/snapping noise when opening or closing the liftgate
1 Affected Product
Vehicle
FORD | EDGE | 2019 |
Model:
2019 Edge
Issue: Some 2019 Edge vehicles built on or before 06-Mar-2019 may exhibit a popping or snapping noise from the rear of the vehicle when the liftgate is opened or closed. This may be due to reversing lamp close out interference caused by the securing tabs. To correct the condition, follow the Service Procedure steps to replace the reversing lamp close out. A lower level service part has been released. Replacement of the reversing lamp assembly is not required.
Action: To correct the condition, follow the Service Procedure steps on vehicles that meet the following criteria:
- 2019 Edge
- Built on or before 06-Mar-2019
- Popping/snapping noise when opening or closing the liftgate
Parts
| Description | Quantity | Part Number |
| Reversing Lamp Close Out (Right Side) | 1 | KT4Z-13783-A |
| Reversing Lamp Close Out (Left Side) | 1 | KT4Z-13K405-A |
Service Procedure
Perform the Service Procedure on both reversing lamps.
- Remove the reversing lamps. Refer to WSM, Section 417-01.
- Using a Torx® T10 bit, unscrew the 2 reversing lamp close out screws and discard the 3 tab close out. (Figures 1-2)
Figure 1
Figure 2
- Install the 2 tab reversing lamp close out and tighten to 1 Nm (8.85 in-lbs). (Figure 3)
Figure 3
NOTE: The close out being removed will have 3 tabs and the new part will have 2 tabs. This is design intent of the new part.
- Install the reversing lamps. Refer to WSM, Section 417-01.
SEOCONTENT-START
TECHNICAL SERVICE BULLETIN
Popping Or Snapping Noise When Opening And/Or Closing The
Liftgate – Built On Or Before 6-Mar-2019
Warranty Status: Eligible Under Provisions Of New Vehicle Limited Warranty Coverage Warranty/ESP coverage limits/policies/prior approvals are not altered by a TSB. Warranty/ESP coverage limits are determined by the identified causal part and verified using the OASIS part coverage tool.
Labor Times
Description
Operation
No.
Time
2019 Edge: Replace Both (2) Reversing Lamp Close Outs, Includes Time To
Remove And Install The Reversing Lamps (Do Not Use With Any Other Labor
Operations)
192224A 0.6
Hrs.
Repair/Claim Coding
Causal Part: 13405
Condition Code: 07
19-2224
20 August 2019
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