Clicking Noise From RDU When Door(s) Opened, Key On, And/Or Engine Running – 2019 Ford Edge & Lincoln Nautilus

NHTSA ID Number: 10160946

Manufacturer Communication Number: SSM 48007


2019 Edge and Nautilus vehicles, equipped with AWD and built on 22-Jan-2019 and through 03-Mar-2019, exhibit a noise from the rear of the vehicle when a door is opened or after KOEO/KOER. The rear drive unit (RDU) in these vehicles uses a brushless DC motor to vary the amount of torque to the rear axle, and during functional verification, it produces a noticeable noise that is a normal function of the RDU. If the noise appears abnormally loud, it is recommended to compare the noise from the customer’s vehicle with a 2019 AWD Edge or Nautilus built before 22-Jan-2019 or after 03-Mar-2019, in a similar environment (i.e. both outside). If the noise in the customer’s vehicle is determined to be significantly louder than a similar vehicle built outside the build dates, do not disassemble the RDU for further diagnosis, an updated RDU assembly is available.


2 Affected Products



SSM 48007

Download (PDF, 40KB)


Bestseller No. 1
Lucas Oil LUC10043 1 Quart (32 Ounces) Gear Oil
  • High quality construction and durability
  • Top quality products to enhance the style, comfort and functionality of your vehicle
Bestseller No. 2
Lucas Oil LUC10046 SAE 80W-90 Heavy Duty Gear Oil - 1 Gallon
  • Contains special anti-wear and lubricity agents
  • Helps to control heat
  • Excellent for high performance and heavy-duty applications
SaleBestseller No. 3
Valvoline VV831 Automotive Accessories
  • Auto & Truck Maintenance
  • Country of manufacture: United States
  • Manufacturer: VALVOLINE
Bestseller No. 4
Mobil 1 104361 75W-90 Synthetic Gear Lube - 1 Quart (Pack of 2)
  • Exceptional thermal stability and resistance to high temperature oxidation Extended gear and bearing life due to minimal deposits. Promotes Longer seal life and Potentially extended oil drain or service intervals
  • Outstanding protection against low speed or high torque wear and against high speed scoring with capability to handle the severest driving conditions while delivering smooth efficient and reliable performance
  • Exceptional shear stability. Retains viscosity and film strength under severe operating conditions to prevent wear
  • Excellent rust, staining and corrosion protection of copper and its alloys. Reduced wear with Longer component life
  • Excellent limited-slip performance. Reduced chatter and improved traction
Bestseller No. 5
858058Q01 Premium Gear Lube 80W-90
  • Formulated to protect against corrosion and excessive wear
  • Improved emulsifiers protect gears should water enter the gear housing
  • Designed for outboard applications below 75 HP
  • Special additives protect gears from metal to metal contact.Exclusive formulation helps improve film adhesion to gears
  • 25W-40 viscosity
SaleBestseller No. 6
Valvoline VV838 80W-90 High Performance Gear Oil, 1. gallons
  • These Products On Exceptionally High Order Fulfillment Rates, Breadth Of Available Products
  • These Are Complete Line Of Heavy-Duty Shop Products
  • Through Creativity, Productivity And Innovation - This Brand Continues To Develop The Finest Automotive Accessories
Bestseller No. 7
Star Brite 80W 90 Synthetic Lower Unit Gear Lube (32-Ounce)
  • High performance to meet the needs of high powered marine engines.
  • These products exceed all engine manufacturers-Feet specifications and are designed specifically for the marine environment.
  • Recommended for use in Mercury, Mercruiser, Johnson, Evinrude, OMC, Force, Mariner, Nissan, Suzuki, Yamaha and Volvo.
  • Recommended for all engines over 100 hp Protects against rust and corrosion.
  • Superior thermal stability Protection over a wide temperature range.
Bestseller No. 8
CRC 24239 Multi-Purpose Gear Oil, SAE-Gallon, 128. Fluid_Ounces
  • Vision X Lighting 9891132 Duralux LED Work Light; 4 LED; 10 Degree; Square; Black; Stock Code DURA-410
  • Authorized Dealer - 100% Satisfaction Guaranteed
  • Vision X Lighting
Bestseller No. 9
Lucas Oil LUC10047 Clear 1 Quart (32 Ounces) Gear Oil
  • Heavy duty
  • High performance
  • Stands up to high temperatures
SaleBestseller No. 10
Valvoline 80W-90 DuraBlend Synthetic Blend Gear Oil - 1qt (Case of 12) (VV280-12PK)
  • Superior anti-wear, anti-scuffing and corrosion protection
  • Provides superior performance at low temperatures
  • Helps improve fuel efficiency
  • Resists breakdown at high temperatures
  • Recommended for (conventional and limited slip) manual transmissions where an API GL-5 or MT-1 fluid is specified

Last update on 2019-10-05 / Affiliate links / Images from Amazon Product Advertising API

Last update on 2019-10-05 / Affiliate links / Images from Amazon Product Advertising API

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