July 10, 2019 NHTSA CAMPAIGN NUMBER: 19V518000
Improperly Assembled Front Passenger Seat Belt
Improperly assembled seat belts may not adequately restrain occupants in a crash, increasing their risk of injury.
NHTSA Campaign Number: 19V518
Manufacturer Ford Motor Company
Components SEAT BELTS
Potential Number of Units Affected 7,579
Summary
Ford Motor Company (Ford) is recalling certain 2019 Ford Ranger vehicles with a SuperCab body style. The front passenger seat belt may have been improperly assembled.
Remedy
Ford will notify owners, and dealers will inspect and, if necessary, replace the right front seat belt assembly, free of charge. The recall is expected to begin July 29, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford’s number for this recall is 19S23.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Check if you Vehicle has a Recall
July 11, 2019
TO: All U.S. Ford and Lincoln Dealers
SUBJECT: NEW VEHICLE DEMONSTRATION / DELIVERY HOLD – Safety Recall 19S23
Certain 2019 Model Year Ranger Super-Cab Vehicles
Right Front Seatbelt Outboard Anchor
AFFECTED VEHICLES
| Vehicle | Model Year | Assembly Plant | Build Dates |
|---|---|---|---|
| Ranger | 2019 | Michigan | June 18, 2018 through June 18, 2019 |
Affected vehicles are identified in OASIS and FSA VIN Lists.
REASON FOR THIS SAFETY RECALL
In some of the affected vehicles, the right front seatbelt may have been improperly assembled with the seatbelt webbing only routed through the rubber trim, and not properly routed through the anchor. Improperly assembled seatbelts may not adequately restrain occupants in a crash, increasing the risk of injury.
SERVICE ACTION
Before demonstrating or delivering any new in-stock vehicles involved in this recall, dealers are to verify the right front seatbelt was assembled properly by performing a pull test and visual inspection. This service must be performed on all affected vehicles at no charge to the vehicle owner.
NOTE: Less than 1% of the affected vehicle population is expected to require seatbelt replacement.
OWNER NOTIFICATION AND MAILING SCHEDULE
Owner letters are expected to be mailed the week of July 29, 2019. Dealers should repair any affected vehicles that arrive at their dealerships, whether or not the customer has received a letter.
PLEASE NOTE:
Federal law requires dealers to complete this recall service before a new vehicle is delivered to the buyer or lessee. Violation of this requirement by a dealer could result in a civil penalty of up to $21,000 per vehicle. Correct all vehicles in your new vehicle inventory before delivery.
ATTACHMENTS
Attachment I: Administrative Information
Attachment II: Labor Allowances and Parts Ordering Information
Attachment III: Technical Information
Owner Notification Letters
QUESTIONS & ASSISTANCE
For questions and assistance, contact the Special Service Support Center (SSSC) via the SSSC Web Contact Site. The SSSC Web Contact Site can be accessed through the Professional Technician Society (PTS) website using the SSSC link listed at the bottom of the OASIS VIN report screen or listed under the SSSC tab.
Sincerely,
David J. Johnson
ATTACHMENT I
NEW VEHICLE DEMONSTRATION / DELIVERY HOLD – Safety Recall 19S23
Certain 2019 Model Year Ranger Super-Cab Vehicles
Right Front Seatbelt Outboard Anchor
OASIS ACTIVATION
OASIS will be activated on July 11, 2019.
FSA VIN LISTS ACTIVATION
FSA VIN Lists will be available through https://web.fsavinlists.dealerconnection.com on July 11, 2019. Owner names and addresses will be available by August 9, 2019.
NOTE: Your FSA VIN Lists may contain owner names and addresses obtained from motor vehicle registration records. The use of such motor vehicle registration data for any purpose other than in connection with this recall is a violation of law in several states, provinces, and countries. Accordingly, you must limit the use of this listing to the follow-up necessary to complete this recall.
SOLD VEHICLES
- Ford has not issued instructions to stop selling/delivering or driving used vehicles under this safety recall. Owners should contact their dealer for an appointment to have their vehicles remedied as soon as practicable. Owners can continue to safely drive their vehicles.
- Immediately contact any of your affected customers whose vehicles are not on your VIN list but are identified in OASIS. Give the customer a copy of the Owner Notification Letter (when available) and schedule a service date.
- Correct other affected vehicles identified in OASIS which are brought to your dealership.
- Dealers are to prioritize repairs of customer vehicles over repairs of new and used vehicle inventory.
STOCK VEHICLES
- Correct all affected units in your new vehicle inventory before delivery.
- Use OASIS to identify any affected vehicles in your used vehicle inventory.
DEALER-OPERATED RENTAL VEHICLES
The Fixing America’s Surface Transportation (FAST) Act law effective June 2016 prohibits a rental company from selling, renting or leasing vehicles subject to a safety or compliance recall. Please consult your legal counsel for legal advice.
TITLE BRANDED / SALVAGED VEHICLES
Affected title branded and salvaged vehicles are eligible for this recall.
OWNER REFUNDS
Refunds are not approved for this program.
RENTAL VEHICLES
Rental vehicles are not approved for this program.
ADDITIONAL REPAIR (LABOR TIME AND/OR PARTS)
Additional repairs identified as necessary to complete the FSA should be managed as follows:
- For related damage and access time requirements, refer to the Warranty and Policy Manual / Section 6 – Ford & Lincoln Program Policies / General Information & Special Circumstances for FSA’s / Related Damage.
- For vehicles within new vehicle bumper-to-bumper warranty coverage, no SSSC approval is required, although related damage must be on a separate repair line with the “Related Damage” radio button checked.
- Ford vehicles – 3 years or 36,000 miles
- For vehicles outside new vehicle bumper-to-bumper warranty coverage, submit an Approval Request to the SSSC Web Contact Site prior to completing the repair.
CLAIMS PREPARATION AND SUBMISSION
- Claim Entry: Enter claims using Dealer Management System (DMS) or One Warranty Solution (OWS) online.
- When entering claims, select claim type 31: Field Service Action. The FSA number (19S23) is the sub code.
- For additional claims preparation and submission information, refer to the Recall and Customer Satisfaction Program (CSP) Repairs in the OWS User Guide.
- Related Damage/Additional labor and/or parts: Must be claimed as Related Damage on a separate repair line from the FSA with same claim type and sub code as described in Claim Entry above.
ATTACHMENT II
NEW VEHICLE DEMONSTRATION / DELIVERY HOLD – Safety Recall 19S23
Certain 2019 Model Year Ranger Super-Cab Vehicles
Right Front Seatbelt Outboard Anchor
LABOR ALLOWANCES
| Description | Labor Operation | Labor Time |
|---|---|---|
| Inspect Right Front Seatbelt – PASS | 19S23A | 0.2 Hours |
| Replace Right Front Seatbelt Retractor and Pretensioner Assembly – Includes Inspection. | 19S23B | 0.8 Hours |
PARTS REQUIREMENTS / ORDERING INFORMATION
Less than 1% of the affected vehicle population is expected to require seatbelt replacement. To place an order for a Front Right Seatbelt Retractor and Pretensioner Assembly, submit a VINspecific Part Order contact, with a photo demonstrating the improperly assembled seatbelt, via the SSSC Web Contact Site. Open part ordering for part number KB3Z-21611B08-AA is expected to begin by August 9, 2019.
| Description | Order Quantity | Claim Quantity | Part Number |
|---|---|---|---|
| Front Right Seatbelt Retractor and Pretensioner Assembly | As Required | KB3Z-21611B08-AA | |
Dealers will be notified via a DOES II communication if circumstances warrant a change in part supply strategy and when open ordering resumes.
DEALER PRICE
For latest prices, refer to DOES II.
PARTS RETENTION AND RETURN
Follow the provisions of the Warranty and Policy Manual, Section 1 – WARRANTY PARTS RETENTION AND RETURN POLICIES.
EXCESS STOCK RETURN
Excess stock returned for credit must have been purchased from Ford Customer Service Division in accordance with Policy Procedure Bulletin 4000.
ATTACHMENT III
CERTAIN 2019 MODEL YEAR RANGER SUPER-CAB VEHICLES – RIGHT FRONT SEATBELT OUTBOARD ANCHOR
OVERVIEW
In some of the affected vehicles, the right front seatbelt may have been improperly assembled with the seatbelt webbing only routed through the rubber trim, and not properly routed through the anchor. Improperly assembled seatbelts may not adequately restrain occupants in a crash, increasing the risk of injury. Before demonstrating or delivering any new in-stock vehicles involved in this recall, dealers are to verify the right front seatbelt was assembled properly by performing a pull test and visual inspection. This service must be performed on all affected vehicles at no charge to the vehicle owner.
SERVICE PROCEDURE
1. Pull up firmly on the right side front seatbelt. See Figure 1.
– Did the rubber boot trim tear away from the pretensioner assembly?
Yes – Replace the seatbelt retractor and pretensioner assembly, following the Workshop Manual (WSM) procedures in Section 501-20A.
No – Proceed to step 2.
FIGURE 1
2. Visually inspect the right side front seatbelt routing through the metal anchor eyelet attachment. See Figures 2a and 2b.
– Is the seatbelt routed through the rubber boot trim and through the metal anchor eyelet?
Yes – Inspection passes. No repair is required.
No – Replace the seatbelt retractor and pretensioner assembly. Please follow WSM procedures in Section 501-20A.
FIGURE 2a
FIGURE 2b
1 Affected Product
Vehicle
| MAKE | MODEL | YEAR |
|---|---|---|
| FORD | RANGER | 2019 |
3 Associated Documents
Defect Notice 573 Report
RCLRPT-19V518-7818.PDF 214.407KB
Recall Acknowledgement
RCAK-19V518-6406.pdf 244.703KB
Manufacturer Notices(to Dealers,etc) – SUBJECT: NEW VEHICLE DEMONSTRATION / DELIVERY HOLD – Safety Recall 19S23
Recalls Documents
https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=19V518&docType=RCL
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