Wheelchair Lift may Raise too High/FMVSS 403 – 2008, 2013 & 2014 Ford E-250

NHTSA Campaign Number: 19V125
Manufacturer New England Wheels
Potential Number of Units Affected 3


Wheelchair Lift may Raise too High/FMVSS 403

If the wheelchair lift platform stops above the vehicle floor, the wheelchair user can tip inwards towards the vehicle when exiting the lift, increasing their risk of injury.



New England Wheels (New England) is recalling certain 2008, 2013 and 2014 Ford E-250 vehicles modified to be equipped with Ricon Wheelchair lifts. The wheelchair lift positioning input cam may fail while the lift is in use, allowing the platform to travel higher than the vehicle’s floor height. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 403, “Platform Lift Systems.”



New England has notified owners, and Ricon dealers will replace the lift positioning input cam, free of charge. The recall began on March 18, 2019. Owners may contact Ricon customer service at 1-800-322-2884 or New England customer service at 1-978-663-9724.



Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.


Check if you Vehicle has a Recall

Recall Acknowledgement

March 26, 2019


Download (PDF, 240KB)

Recalls Documents



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Last update on 2019-04-13 / Affiliate links / Images from Amazon Product Advertising API

Last update on 2019-04-13 / Affiliate links / Images from Amazon Product Advertising API

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