Ratcheting/Clicking Type Noise When Reversing Under Certain Load Conditions – 2018 Ford EcoSport

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TECHNICAL SERVICE BULLETIN
All-Wheel Drive (AWD) – Ratcheting/Clicking Type Noise When Reversing Under Certain Load Conditions – Built On Or Before 12-Apr-2018
18-2269
30 August 2018

 

Model:

Ford

2018 EcoSport

 

Issue: Some 2018 EcoSport vehicles equipped with AWD and built on or before 12-Apr-2018 may exhibit a ratcheting/clicking type noise from the driveshaft area when reversing under certain load conditions. This may be due to the front U-joint on the driveshaft having a high working angle.

 

Action: Follow the Service Procedure steps to correct the condition.

 

Parts

Description Quantity Part Number
Driveshaft 1 GN1Z-4R602-B

 

Warranty Status: Eligible Under Provisions Of New Vehicle Limited Warranty Coverage Warranty/ESP coverage limits/policies/prior approvals are not altered by a TSB. Warranty/ESP coverage limits are determined by the identified causal part and verified using the OASIS part coverage tool.

 

Labor Times

Description Operation No. Time
2018 EcoSport AWD: Diagnose And Replace The Driveshaft Assembly (Do Not Use With Any Other Labor Operations) 182269A 1.3 Hrs.

 

Repair/Claim Coding

Causal Part: 4R602
Condition Code: 07

 

Tool List

Drive Tool Name
3/8″ Power Tool
3/8″ Ratchet
3/8″ Torque Wrench
3/8″ 3″ Extension
3/8″ 10 mm Socket
3/8″ 13 mm Socket
Small Screwdriver
Small Punch
Hammer

 

Service Procedure

1. Check the vehicle build date. Was the vehicle built on or before 12-Apr-2018?

(1). Yes – proceed to Step 2.

(2). No – this article does not apply. Refer to Workshop Manual (WSM), Section 205-01.

2. Place the transmission into reverse and turn the steering wheel to a fully locked position on either side. Drive the vehicle 5-10 mph (8-16 km/h) in this condition.

3. Does the vehicle exhibit a ratcheting/clicking type noise from the driveshaft area?

(1). Yes – replace the driveshaft assembly. Refer to WSM, Section 205-01.

(2). No – this article does not apply. Refer to WSM for normal diagnostics.


18-2269
30 August 2018

https://www.nhtsa.gov/recalls?nhtsaId=10144925

https://static.nhtsa.gov/odi/tsbs/2018/MC-10144925-9999.pdf

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