NHTSA Campaign Number: 18V592
Manufacturer Ford
Motor Company
Components EQUIPMENT
Potential Number of Units Affected 49,197
Charge Cord May Overheat Causing Fire
An overheated cord can increase the risk of a fire.
Summary
Ford Motor Company (Ford) is recalling certain 120V Convenience charge cords that were supplied with and sold for use with 2013-2015 Ford C-Max Energi and Fusion Energi vehicles and 2012-2015 Ford Focus Electric vehicles. Cords with part numbers FM58-10B706-AA, FM58-10B706-AB, FM58-10B706-AC, FM58-10B706-AD, FM58-10B706-AE and FM58-10B706-AF were manufactured without thermistors, and during vehicle charging, increased resistance in the house’s outlet or wiring can cause the cord to overheat and melt.
Remedy
Ford will notify owners, and dealers will replace the current cord with a new 120V convenience cord with a thermistor, free of charge. The recall is expected to begin September 17, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford’s number for this recall is 18S24.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Check if your Vehicle has a Recall
September 17, 2018
TO: All U.S. Ford and Lincoln Dealers
SUBJECT: Advance Notice – Safety Recall 18S24 – Supplement #1
Certain 2012-2015 Model Year Focus Electric and 2013-2015 Model Year C-MAX
Energi and Fusion Energi Vehicles
Convenience Charge Cord Replacement
New! REASON FOR THIS SUPPLEMENT
- Service Action: The anticipated part ordering information and repair instruction timing has been updated.
- Customer Notification: Owner mailing information has been updated.
AFFECTED VEHICLES
| Vehicle | Model Year | Assembly Plant | Build Dates |
| Focus Electric | 2012-2015 | Michigan | September 15, 2011 through March 14, 2015 |
| C-MAX Energi | 2013-2015 | April 13, 2012 through March 14, 2015 | |
| Fusion Energi | 2013-2015 | Hermosillo | September 4, 2012 through March 5, 2015 |
Affected vehicles are identified in OASIS and FSA VIN Lists.
REASON FOR THIS SAFETY RECALL
Using the factory equipped 120-volt convenience charge cord may cause burns, property damage, charge cord damage, and may increase the risk of fire if used improperly with any of the following:
- a loose, worn or damaged AC wall outlet
- an extension cord
- a two-prong adapter
- a surge protector
- a timer
- any other adapter
New! SERVICE ACTION
Ford Motor Company will replace the factory equipped 120-volt convenience charge cord with the latest version, which includes a thermistor at the AC wall outlet connector for over temperature shutoff. A complete Dealer Bulletin will be provided to dealers by the end of December 2018 when it is anticipated that parts ordering information and repair instructions will be available to complete this recall on Focus Electric vehicles. A Dealer Bulletin Supplement will be provided to dealers in the first quarter 2019 when it is anticipated that parts ordering information and repair instructions will be available to complete this recall for C-MAX Energi and Fusion Energi vehicles.
IMPORTANT: Dealers should open a Repair Order (RO) only when a full dealer bulletin is published. Opening an RO against an Awareness or Advance Notice will result in warranty rejections against a recall.
New! CUSTOMER NOTIFICATION
Owners of record will be notified of this safety recall via first-class mail the week of September 17, 2018.
Focus Electric owners will be notified again in December 2018, after repair instructions and parts ordering information have been provided to dealers.
C-MAX Energi and Fusion Energi owners will be notified again in the first quarter 2019, after repair instructions and parts ordering information have been provided to dealers.
PLEASE NOTE:
Federal law requires dealers to complete this recall service before a new vehicle is delivered to the buyer or lessee. Violation of this requirement by a dealer could result in a civil penalty of up to $21,000 per vehicle. Correct all vehicles in your new vehicle inventory prior to delivery.
QUESTIONS & ASSISTANCE
For questions and assistance, contact the Special Service Support Center (SSSC) via the SSSC Web Contact Site. The SSSC Web Contact Site can be accessed through the Professional Technician Society (PTS) website using the SSSC link listed at the bottom of the OASIS VIN report screen or listed under the SSSC tab.
Sincerely,
David J. Johnson
Advance Notice – Safety Recall 18S24 – Supplement #1
September 17, 2018
Advance Notice – Safety Recall 18S24
August 21, 2018
Ford Media Center – Aug 22, 2018 – FORD ISSUES TWO SAFETY RECALLS IN NORTH AMERICA
Aug. 22, 2018
Recall Acknowledgement
September 13, 2018
- ❤ [Equipped with Nema 14-50 plug 240V, Compatible with 110-120V Nema 5-15p to 14-50r EV Adapter(Not packaged) or the other EV Adapter Cable]: Suggest install the 240V Nema 14-50 plug-in socket. [Kindly Note When Using the 5-15P Adapter]: 1. The RV Adapter cable doesn't work for EV chargers, please order the correct EV adapter cable. 2. It will become slow level 1 ev charging and some cars may drop to 12A, the max charging rate is 1.32-1.8kW(110V*12A-120V*15A).
- ❤ [Features a J1772 Connector for All North America J1772 EVs/PHEVs. For Tesla EVs/Nacs Connector Cars, This will Require an j1772 to Tesla Adapter]: Compatible with Ford, GM, Nissan, Audi, Kia, Honda, BMW, Kia, Hyundai, Gmc, Chevy, etc. [Not fits for Tesla cars/Nac connector cars-Kia EV6 2025/EV9,Ariya 2025&2025 loniq 5(J1772 to Tesla adapter needed)]. [6X Faster Charging with ETL, FCC Listed, Meets the Safety Criteria Defined by: SAE J1772, UL2231-1/-2, UL 991, UL 2231, UL 2251, UL1998 and UL 2594]: Say goodbye to slow level 1 ev charger, enjoy safe charging and 6X faster charging.
- ❤ [Up to 7.68kWh High Speed Charging, Adjustable Amperage from 16A to 32A & Requires a 20A to 40A circuit]: Maximum current output of 32 Amps for 40A circuit breaker, 24 Amps for 30A circuit breaker, or 16 Amps for 20A circuit breaker (Please pull out the charging gun, long press "A" button to change the current). You can also adjust the current/amperage by APP before the charging.
- ❤ [2 Operating Modes: Plug-charge(The Default Setting) or APP Start Mode & Smart Touch Screen]: The LED Screen Clearly show the Amperage, charging speed, input voltage, delay time, etc. For the touch buttons: 1. Pull out the charging gun before press the button, otherwise no respond; 2. Long press "Ⓐ" or "Time" button to adjust the amperage from 16A to 32A freely or Set the charging start time; 3. You can do "factory reset" if doesn't charging.
- ❤ [Smart WIFI APP, You can Set the Charging Period]: Check the charging cost, history, fully-charged notification, track the charging status, during off-peak period, etc. ❤ [Wi-Fi Reset/Factory Reset Function, Add New Device Quickly]: If you can't find your device or you have replaced a new phone, just pull out the charging gun, simultaneously long press the Ⓐ button and time adjustment button on the product screen until it shows "Factory Reset", then re-start your device.
- Flex Level 1 EV Charger - The EVDANCE Level 1 electric car charger is compatible with J1772 electric vehicles and plug-in hybrid vehicles (North American Standard). *Tesla requires a SAE J1772 adapter.
- Convenient to Use - This charger has both NEMA 6-20 plug for 16A 240V charging (3.68kW, 10-12 mi/h) and a NEMA 6-20 to 5-15 plug adapter for 12A 120V charging (1.44kW, 2-5 mi/h). The included bag makes it easier to carry on the go. It also has a 25ft cable length, you can use it flexibly from anywhere in the garage or driveway.
- Check Your Outlet Type -This charger works with standard 120V NEMA 5-15/5-20 outlets (2-5 mph charging speed) and 240V NEMA 6-20 outlets (10-12 mph) . It's not compatible with NEMA 6-15/10-30/14-30/14-50/6-50 outlets – you'll need a NEMA 14-50/14-30/10-30/6-50 to 6-20 adapter (sold separately) to connect.
- Compatible EV Models -This EV charger works with most major electric vehicles, including Ford, Chevrolet, Hyundai, Audi, Nissan Ariya, Rivian R1S, Kia, and others. However, it's not compatible with Mini Cooper Electric Hardtop,Toyota Prus Prime/Z4X/RAV4Prime, Porsche Taycan Base/4S/Turbo/Turbo S or Tesla models (Tesla requires a J1772 to Tesla Adapter, sold separately). For a full list of compatible models, check out the Full Compatibility List on our product page.
- Indication Displays - LED display that can tell you the status as well as indicate errors while charging your electric vehicle.
- ❤ [9X FASTER Than Portable Level 1 EV Charger, Equipped with Nema 14-50 plug, Install The 6AWG Power Outlet Cord]: Provides up to 46 m/h charging speed via hardwired connection (48 amp) or up to 38 m/h via the NEMA 14-50 plug (40 amp). Professional installation recommended for optimal safety and performance. (1.The input side belongs to the electrician electric automobile regulation scope, need to use three 6AWG cable wires for 48A; 2.The charging cable belongs to the automotive connector certification standard, so the 8AWG cable can meet the 48A.)
- ❤ [Features a J1772 Connector for All North America J1772 EVs/PHEVs. For Tesla EVs/Nacs Connector Cars, This will Require an j1772 to Tesla Adapter]: Compatible with Ford, GM, Nissan, Audi, Kia, Honda, BMW, Kia, Hyundai, Gmc, Chevy, etc. [Not fits for Tesla cars/Nac connector cars-Kia EV6 2025/EV9,Ariya 2025&2025 loniq 5(J1772 to Tesla adapter needed)]. [9X Faster Charging with ETL, FCC Listed, Meets the Safety Criteria Defined by: SAE J1772, UL2231-1/-2, UL 991, UL 2231, UL 2251, UL1998 and UL 2594]: Say goodbye to slow level 1 ev charger, enjoy safe charging and 9X faster charging.
- ❤ [Up to 11.5kWh High Speed Charging, Adjustable Amperage from 24A to 48A & Requires ≥60A Circuit Breaker if Charge 48A]: Maximum current output of 48 Amps for 60A circuit breaker, 40 Amps for 50A circuit breaker (Please pull out the charging gun, long press "A" button to change the current). You can also adjust the current/amperage by APP before the charging.
- ❤ [2 Operating Modes: Plug-charge(The Default Setting) or APP Start Mode & Smart Touch Screen]: The LED Screen Clearly show the Amperage, charging speed, input voltage, delay time, etc. For the touch buttons: 1. Pull out the charging gun before press the button, otherwise no respond; 2. Long press "Ⓐ" or "Time" button to adjust the amperage from 24A to 48A freely or Set the charging start time; 3. You can do "factory reset" if doesn't charging.
- ❤ [Smart WIFI APP, You can Set the Charging Period]: Check the charging cost, history, fully-charged notification, track the charging status, during off-peak period, etc. ❤ [Wi-Fi Reset/Factory Reset Function, Add New Device Quickly]: If you can't find your device or you have replaced a new phone, just pull out the charging gun, simultaneously long press the Ⓐ button and time adjustment button on the product screen until it shows "Factory Reset", then re-start your device.
- ❤ [Equipped with Nema 14-50 plug, Compatible with 110-120V Nema 5-15p to 14-50r EV Adapter(Not packaged) or the other EV Adapter Cable]: Suggest install the 240V Nema 14-50 plug-in socket. [Kindly Note When Using the 5-15P Adapter]: 1. The RV Adapter cable doesn't work for EV chargers, please order the correct EV adapter cable. 2. It will become slow level 1 ev charging and some cars may drop to 12A, the max charging rate is 1.32-1.8kW(110V*12A-120V*15A).
- ❤ [Features a J1772 Connector for All North America J1772 EVs/PHEVs. For Tesla EVs/Nacs Connector Cars, This will Require an j1772 to Tesla Adapter]: Compatible with Ford, GM, Nissan, Audi, Kia, Honda, BMW, Kia, Hyundai, Gmc, Chevy, etc. [Not fits for Tesla cars/Nac connector cars-Kia EV6 2025/EV9,Ariya 2025&2025 loniq 5(J1772 to Tesla adapter needed)]. [7X Faster Charging with ETL, FCC Listed, Meets the Safety Criteria Defined by: SAE J1772, UL2231-1/-2, UL 991, UL 2231, UL 2251, UL1998 and UL 2594]: Say goodbye to slow level 1 ev charger, enjoy safe charging and 7X faster charging.
- ❤ [Up to 9.6kWh High Speed Charging, Adjustable Amperage from 16A to 40A & Requires a 20A to 50A circuit]: Maximum current output of 40 Amps for 50A circuit breaker, 32 Amps for 40A circuit breaker, or 24 Amps for 30A circuit breaker (Please pull out the charging gun, long press "A" button to change the current). You can also adjust the current/amperage by APP before the charging.
- ❤ [2 Operating Modes: Plug-charge(The Default Setting) or APP Start Mode & Smart Touch Screen]: The LED Screen Clearly show the Amperage, charging speed, input voltage, delay time, etc. For the touch buttons: 1. Pull out the charging gun before press the button, otherwise no respond; 2. Long press "Ⓐ" or "Time" button to adjust the amperage from 16A to 40A freely or Set the charging start time; 3. You can do "factory reset" if doesn't charging.
- ❤ [Smart WIFI APP, You can Set the Charging Period]: Check the charging cost, history, fully-charged notification, track the charging status, during off-peak period, etc. ❤ [Wi-Fi Reset/Factory Reset Function, Add New Device Quickly]: If you can't find your device or you have replaced a new phone, just pull out the charging gun, simultaneously long press the Ⓐ button and time adjustment button on the product screen until it shows "Factory Reset", then re-start your device. (Kind note: Switch the router from dual brand (2.4 GHz & 5 GHz) to only 2.4 GHz for the first connection.)
- 【Efficient Charging】VDLPOWERVP level 2/level 1 EV charger is equipped with NEMA 6-20 Plug(220V/240V), it offers 16A current and up 3.5kW output. It is 4x faster than other Level 1(8A 110V) EV chargers , shorten the electric vehicle charging time.
- 【Level 1 & Level 2 EV Charger Adapter】This portable ev charger is equipped with NEMA 6-20 plug (Level 2, 240V, 16A) and NEMA 5-15 adapter (Level 1, 110V, 12A), you can connect our electric vehicle chargers to a standard household socket or a dedicated industrial socket, use it flexibly from anywhere in the garage or driveway.
- 【Intelligent Charging-Durable and Safe】The intelligent chip design of its control box can keep monitoring the charging status at any time, provides multiple safety protections such as lightning protection and leakage protection. This electric vehicle charger is made of premuim and sturdy materials and is FCC certified. EV Control box is IP65 waterproof and dustproof.
- 【Easy Charging and Indication Displays】Just connect to the outlet and the car, the ev charger can work properly. LED indicators that can tell you the status as well as indicate errors while charging your electric vehicle. It can help you get the charging station status information quickly.
- 【Portable Design】The ev charger has a 20ft charge cable, which is long enough for you to charge without getting tangled.The appropriate cord length and weight allow you to easily put it in the trunk of an electric car whether you are visiting friends or renting a vacation house.
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