NHTSA ID Number: 10201635
Manufacturer Communication Number: TSB 21-2322
Summary
This article supersedes TSB 17-0065 to update the Service Procedure and vehicles affected. Some 2015-2019 Edge, 2016-2018 MKX, and 2019 Nautilus vehicles built on or before 05-Jun-2019 may exhibit a rattle or flutter noise from the underbody of the vehicle while moving. This may be due to the movement of loose underbody shield fasteners which are attached to the underbody shields. To correct the condition, follow the Service Procedure to remove the assembly aid fasteners.
This bulletin supersedes 17-0065. Reason for update: New Part/Procedure For Same Condition
2015-2019 Edge
2016-2018 MKX
2019 Nautilus
Issue: Some 2015-2017 Edge and 2016-2017 MKX vehicles built on or before 15-Apr-2017 and 2017 Continental vehicles built on or before 19-Oct-2016 may exhibit a rattle noise from the underbody of the vehicle while moving. This may be due to the movement of loose floor pan underbody shield fasteners which are attached to the underbody shields.
Action: Follow the Service Procedure steps to correct the condition.
Service Procedure
1. Raise the vehicle on a hoist. Refer to Workshop Manual (WSM), Section 100-02.
2. Remove and discard the assembly aid fasteners. (Figure 1)
11 Affected Products
Vehicles
1 Associated Document
Manufacturer Communications
21-2322
23 September 2021
NHTSA ID Number: 10119658
Manufacturer Communication Number: TSB 17-0065
Summary
Some 2015-2017 Edge and 2016-2017 MKX vehicles built on or before 15-Apr-2017 and 2017 Continental vehicles built on or before 19-Oct-2016 may exhibit a rattle noise from the underbody of the vehicle while moving. This may be due to the movement of loose floor pan underbody shield fasteners which are attached to the underbody shields. Follow the Service Procedure steps to correct the condition.
1 Associated Document
Manufacturer Communications
17-0065
23 September 2021
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OPERATION DESCRIPTION TIME 170065A 2015-2017 Edge, 2016-2017 MKX And 2017 Continental: Inspect And Replace Underbody Shield Fasteners Following The Service Procedure (Do Not Use With Any Other Labor Operations) 0.4 Hr. WARRANTY STATUS Eligible Under Provisions Of New Vehicle Limited Warranty Coverage. Warranty/ESP coverage limits/policies/prior approvals are not altered by a TSB. Warranty/ESP coverage limits are determined by the identified causal part and verified using the OASIS part coverage tool. DEALER CODING BASIC PART NO. CONDITION CODE 5811782 01
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