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| TSB 17-0064 | RATCHETING TYPE NOISE WHEN USING THE FLOOR CONSOLE TOP FORWARD MEDIA DOOR |
| Publication Date: September 13, 2017 | |
| LINCOLN: | 2017 Continental |
ISSUE:
Some 2017 Continental vehicles may exhibit a ratcheting type noise when using the floor console top forward media door.
ACTION:
Follow the Service Procedure steps to correct the condition.
SERVICE PROCEDURE
- Does the floor console top forward media door exhibit a ratcheting type noise when it is being used?
- Yes – proceed to Step 2.
- No – this article does not apply. Refer to Workshop Manual (WSM), Section 501-12.
- Access the rear of the floor console and remove the floor console rear trim panel. Refer to WSM, Section 501-12.
- Position the left front seat to the full rearward position and move the seat back to the recline position.
- Raise the floor console center armrest lid.
- Release the left side floor console side trim panel clips and remove the panel. Refer to WSM, Section 501-12.
- The wiring does not need to be disconnected.
- Open the front media door to gain access to the spring attachment guide. Position the spring attachment guide over the top of the console teeth row. (Figure 1)
Figure 1 – 17-0064
- To reassemble, reverse the removal procedure. Refer to WSM, Section 501-12.
Suggested Tool List
| Description |
| Trim Tool |
| Needle Nose Pliers |
| OPERATION | DESCRIPTION | TIME |
| 170064A | 2017 Continental: Inspect And Correct The Spring Attachment Guide Following The Service Procedure (Do Not Use With Any Other Labor Operations) | 0.3 Hr. |
WARRANTY STATUS
Eligible Under Provisions Of New Vehicle Limited Warranty Coverage.
Warranty/ESP coverage limits/policies/prior approvals are not altered by a TSB. Warranty/ESP coverage limits are determined by the identified causal part and verified using the OASIS part coverage tool.
DEALER CODING
| BASIC PART NO. | CONDITION CODE |
| 54044D90 | 42 |
17-0064
https://www.nhtsa.gov/recalls?nhtsaId=10119657
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