Customer Satisfaction Program 18B07 – Body Control Module Programming – 2018 Ford EcoSport

NHTSA ID Number: 10188854

Manufacturer Communication Number: 18-B-07

 

Summary

When using remote start through SYNC connect or with FIA, the powertrain malfunction lamp will illuminate.

 

 


1 Affected Product

Vehicle

MAKEMODELYEAR
FORDeBay logoECOSPORT2018

 


PROGRAM TERMS  

This program will be in effect through March 31, 2019.  There is no mileage limit for this program.

 

URGENCY

We recommend dealers utilize their FSA VIN Lists, and owner names and addresses, which will be available by March 23, 2018, to contact customers with affected vehicles.  This will help minimize the number of vehicles that may exhibit a wrench lamp when using remote start.

 

AFFECTED VEHICLES

VehicleModel YearAssembly PlantBuild Dates
Ecosport2018ChennaiAugust 17, 2017 through February 16, 2018

 

REASON FOR THIS PROGRAM

When a customer uses the remote start through either SYNC connect or with a Factory Invoiced Accessory (FIA) remote start, the powertrain malfunction lamp (wrench lamp) will illuminate, the See Manual message will appear in the Instrument Panel Cluster Message Center, and Diagnostic Trouble Code (DTC) P166A will set in the Powertrain Control Module (PCM).  There is no impact to vehicle functionality, but the warnings will remain illuminated for the duration of the drive cycle every time remote start is used.  These warnings will not appear on subsequent drive cycles when the remote start feature is not used to start the vehicle.

 

SERVICE ACTION

Before demonstrating or delivering any new in-stock vehicles involved in this program, dealers are to program the Body Control Module (BCM) and clear the P166A DTC from the PCM using the FordeBay logo Diagnostic and Repair System (FDRS).  This service must be performed on all affected vehicles at no charge to the vehicle owner.

NOTE: Integrated Diagnostic Software (IDS) cannot be used for programming on EcoSport vehicles.

 

OWNER NOTIFICATION MAILING SCHEDULE

Owner letters are expected to be mailed the week of March 12, 2018.  Dealers should repair any affected vehicles that arrive at their dealerships, whether or not the customer has received a letter.

 

SOLD VEHICLES

  • Owners of affected vehicles will be directed to dealers for repairs.
  • Immediately contact any of your affected customers whose vehicles are not on your VIN list but are identified in OASIS. Give the customer a copy of the Owner Notification Letter (when available) and schedule a service date.
  • Correct other affected vehicles identified in OASIS which are brought to your dealership.
  • Dealers are to prioritize repairs of customer vehicles over repairs of new and used vehicle inventory.

 

STOCK VEHICLES

  • Correct all affected units in your new vehicle inventory before delivery.
  • Use OASIS to identify any affected vehicles in your used vehicle inventory.

 

TITLE BRANDED / SALVAGED VEHICLES

Affected title branded and salvaged vehicles are eligible for this service action.

 

OWNER REFUNDS    

Refunds are not approved for this program.

 

RENTAL VEHICLES

Rental vehicles are not approved for this program.

 

PARTS REQUIREMENTS

Parts are not required to complete this repair.

 


CERTAIN 2018 MODEL YEAR ECOSPORT VEHICLES EQUIPPED WITH REMOTE START — BODY CONTROL MODULE PROGRAMMING

 

OVERVIEW

When a customer uses the remote start through either SYNC connect or with a Factory Invoiced Accessory (FIA) remote start, the powertrain malfunction lamp (wrench lamp) will illuminate, the See Manual message will appear in the Instrument Panel Cluster Message Center, and Diagnostic Trouble Code (DTC) P166A will set in the Powertrain Control Module (PCM).  There is no impact to vehicle functionality, but the warnings will remain illuminated for the duration of the drive cycle every time remote start is used.  These warnings will not appear on subsequent drive cycles when the remote start feature is not used to start the vehicle.  Before demonstrating or delivering any new in-stock vehicles involved in this program, dealers are to program the Body Control Module (BCM) and clear the P166A DTC from the PCM using the FordeBay logo Diagnostic and Repair System (FDRS).

NOTE:  Integrated Diagnostic Software (IDS) cannot be used for programming on EcoSport vehicles.

 

SERVICE PROCEDURE

Module Programming

NOTE:  Program appropriate vehicle modules before performing diagnostics and clear all DTCs after         programming.  For DTCs generated after programming, follow normal diagnostic service procedures.

  1. Connect a battery charger to the 12V battery.

NOTE:  If the diagnostic software does not load or if the vehicle cannot be identified properly, make sure there is a good internet connection and the VCM is properly connected to the DLC.

  1. Log into FordeBay logo Diagnostic and Repair System (FDRS).

NOTE:  Vehicle information is automatically retrieved by the diagnostic software and a Network Test is run.  Vehicle identification data appears on the screen when this is complete.

  1. Click ‘Read VIN from Vehicle’ or manually enter the VIN.

NOTE:  Available modules are shown on the LH side of the screen, and available procedures are listed on the RH side of the screen.  Modules that are communicating are highlighted in green.

  1. Select Toolbox tab.
  2. From the list on the LH side of the screen, select the BCM.
  3. From the list on the RH side of the screen, select BCM – Body Control Module (BCM) Software Update.
  4. Click RUN. Follow all on-screen instructions carefully.
  5. Re-learn the Tire Pressure Monitor System (TPMS) during the BCM software update.
  6. From the list on the RH side of the screen, select Self-Test and click RUN.
  7. Click the Run Selected Tests button in the lower right.
  8. Click the Clear & Retest button at the top of the screen to clear DTCs in all modules.
  9. Disconnect the battery charger from the 12V battery once the programming has completed.

 

Important Information for Module Programming

NOTE:  When programming a module, use the following basic checks to ensure programming completes               without errors.

  • Make sure the 12V battery is fully charged before carrying out the programming steps and connect FDRS/scan tool to a power source.

NOTE:  A good internet connection is necessary to identify the vehicle and to load the diagnostic software.

  • Inspect Vehicle Communication Module II (VCM IIeBay logo)/Vehicle Communication and Measurement Module (VCMM) and cables for any damage.  Make sure scan tool connections are not interrupted during programming.
  • A hardwired connection is strongly recommended.
  • Turn off all unnecessary accessories (radio, heated/cooled seats, headlamps, interior lamps, HVAC system, etc.) and close doors.
  • Disconnect/depower any aftermarket accessories (remote start, alarm, power inverter, CB radio, ).
  • Follow all scan tool on-screen instructions carefully.
  • Disable FDRS/scan tool sleep mode, screensaver, hibernation modes.
  • Create all sessions key on engine off (KOEO). Starting the vehicle before creating a session will cause errors within the programming inhale process.

 

Recovering a module when programming has resulted in a blank module

  1. Disconnect the VCMII or VCMM from the data link connector (DLC) and your PC.
  2. After ten seconds, reconnect the VCMII/VCMM to the DLC and the PC. Launch FDRS.  The VCMII/VCMM icon should turn green in the bottom right corner of the screen.  If it does not, troubleshoot the FDRS to VCM connection.
  3. If you are using the same FDRS as the initial programming attempt, select the appropriate VIN from the Vehicle Identification menu. If you are using a different FDRS, select “Read VIN from Vehicle” and proceed through the Network Test.
  4. In the Toolbox menu, navigate to the failed module and Download/Run Programmable Module Installation (PMI).  Follow the on-screen prompts.  When asked if the original module is installed, select “No” and continue through the installation application.
  5. Once programming has completed, a screen may list additional steps required to complete the programming process.  Make sure all applicable steps are followed in order.

 


 


1 Associated Document

Manufacturer Communications

Customer Satisfaction Program 18B07
March 1, 2018

https://www.nhtsa.gov/recalls?nhtsaId=10188854

MC-10188854-9999.pdf 290.482KB

 


 

Reprogramming

Service Information & Reprogramming

 

Module Reprogramming

Diagnostic Software Interface Device Complete Vehicle Diagnostics Module Programming
1996-2017
Model Year
2018-Present
Model Year
1996-2017
Model Year
2018-Present
Model Year
IDS/FDRS VCM, VCM IIeBay logo, VCMM X X X X
FJDS/FDRS Compatible J2534 Devices
(Including VCM IIeBay logo and VCMM)
  X X X

Detailed system requirements, installation, and support information for each product is located under the diagnostics tool support tab for each product.

 

Integrated Diagnostic Software (IDS) / FordeBay logo Diagnosis & Repair System (FDRS)

For use with VCM I, VCM IIeBay logo, VMM and VCMM hardware devices only. The complete factory FordeBay logo Motor Company vehicle diagnostic tool that provides complete dealership level vehicle diagnostic coverage for all 1996 to present FordeBay logo, LincolneBay logo and MercuryeBay logo vehicles. The IDS software includes time based access to the IDS software, software updates and calibration files.

 

FordeBay logo J2534 Diagnostic Software (FJDS) / FordeBay logo Diagnosis & Repair System (FDRS)

For use with compatible J2534 hardware devices. FJDS software provides Ford Module Programming functionality that covers 1996 to present FordeBay logo, LincolneBay logo and MercuryeBay logo module reprogramming functions, plus complete dealership level vehicle diagnostic software for all 2018 to present FordeBay logo and LincolneBay logo vehicles. The FJDS software license includes time based access to the FJDS software, software updates and calibration files.


Latest Calibration Information

Module Build Data (As-Built)

Use VIN to obtain As-Built data

www.motorcraftservice.com

 


 

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Last update on 2026-06-29 / Affiliate links / Images from Amazon Product Advertising API


 

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