| TSB 12-1-5 |
|
| Publication Date: January 12, 2012 | |
:
ISSUE:
Some 2011 Edge Sport, Edge Limited and MKX vehicles built on or before 4/22/2011 may exhibit a stress crack(s) in the front door window glass. Typical complaint is stress crack that originates from glass edge(s).
ACTION:
Follow the Service Procedure steps to correct the condition.
SERVICE PROCEDURE
Replace front door glass exhibiting stress crack. New part has brackets bonded to the bottom edge. Refer to Workshop Manual, Section 501-11.
| PART NUMBER | PART NAME |
| BA1Z-7821410-AB | Front Door Glass – Right |
| BA1Z-7821411-AB | Front Door Glass – Left |
WARRANTY STATUS:
Eligible Under Provisions Of New Vehicle Limited Warranty Coverage
IMPORTANT: Warranty/ESP coverage limits/policies/prior approvals are not altered by a TSB. Warranty/ESP coverage limits are determined by the identified causal part and verified using the OASIS part coverage tool.
| OPERATION | DESCRIPTION | TIME |
| 120105A | 2011 Edge And MKX: Inspect, Replace One (1) Front Door Glass (Do Not Use With Any Other Labor Operations) | 0.7 Hr. |
| 120105B | 2011 Edge And MKX: Inspect, Replace Two (2) Front Door Glass (Do Not Use With Any Other Labor Operations) | 1.3 Hrs. |
DEALER CODING
| BASIC PART NO. | CONDITION CODE |
| 7821411 | 01 |
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