| TSB 12-2-18 |
|
| Publication Date: February 29, 2012 | |
ISSUE:
Some 2012 Fusion Sport and MKZ vehicles equipped with an AWF21 Aisin transmission built on or between 8/22/2011 and 12/5/2011 have a unique transmission control module (TCM). This interim TCM will not be supplied for service long term. Use of replacement parts will require a reprogramming of the powertrain control module (PCM)/TCM.
ACTION:
Follow the Service Procedure steps to correct the condition.
SERVICE PROCEDURE
- Confirm the TCM engineering part number. The TCM part number may be found by locating the TCM on top of the transmission, between and below the air cleaner housing assembly and vehicle battery. If part number is illegible, the service tool (IDS) may be used to query the TCM assembly number separately.
- If the TCM part number is:
- AE5P-12B565-EA
- AE5P-12B565-EB
- AE5P-12B565-FA
- AE5P-12B565-FB
- 9E5P-12B565-MA
- 9E5P-12B565-MB
- Proceed to Step 2.
- If the TCM part number is not listed, this procedure does not apply. Refer to Workshop Manual (WSM) for normal diagnostics.
- If the TCM part number is:
- If replacing the TCM or transmission use current service part.
- Program the PCM and TCM to the latest calibration using IDS release 77A.03 and higher. This new calibration is not included in the VCM 2012.1A DVD. Calibration files may also be obtained at www.motorcraft.com.
NOTE:
PLEASE ADVISE THE CUSTOMER THAT THIS VEHICLE IS EQUIPPED WITH AN ADAPTIVE TRANSMISSION SHIFT STRATEGY WHICH ALLOWS THE VEHICLE’S COMPUTER TO LEARN THE TRANSMISSION’S UNIQUE PARAMETERS AND IMPROVE SHIFT QUALITY. WHEN THE ADAPTIVE STRATEGY IS RESET, THE COMPUTER WILL BEGIN A RE-LEARNING PROCESS. THIS RE-LEARNING PROCESS MAY RESULT IN FIRMER THAN NORMAL UPSHIFTS AND DOWNSHIFTS FOR SEVERAL DAYS
| PART NUMBER | PART NAME |
|---|---|
AE5Z-7Z369-A
Ford AE5Z-7Z369-A, Auto Trans Control Unit
Last update on 2026-06-09 / Affiliate links / Images from Amazon Product Advertising API | TCM – FWD |
| AE5Z-7Z369-B | TCM – AWD |
| AE5Z-7000-C | Transmission – FWD |
| AE5Z-7000-D | Transmission – AWD |
WARRANTY STATUS:
Eligible Under Provisions Of New Vehicle Limited Warranty Coverage And Emissions Warranty Coverage
IMPORTANT: Warranty/ESP coverage limits/policies/prior approvals are not altered by a TSB. Warranty/ESP coverage limits are determined by the identified causal part and verified using the OASIS part coverage tool.
| OPERATION | DESCRIPTION | TIME |
|---|---|---|
| 120218A | 2012 Fusion And MKZ: Reprogram The PCM/TCM And Perform The TCM Initial Learn. | 1.0 Hr. |
DEALER CODING
| BASIC PART NO. | CONDITION CODE |
|---|---|
| 12B565 | 04 |
Service Information & Reprogramming
Software necessary to program electronic modules to the latest calibration level, perform module initialization (PATS), and set Programmable Parameters on Ford
, Lincoln and Mercury vehicles.
Ford Module Programming (FMP) is a software application that allows subscribers to program electronic modules on Ford, Lincoln and Mercury vehicles. It can be used for:
- Reprogramming emission-related (OBDII) modules on some vehicles manufactured in 1995 and all vehicles manufactured from 1996 to the present
- Reprogramming or reconfiguring non-emission-related modules on many vehicles (UBP and MS-CAN not supported)
In addition, module initialization (PATS) functions such as Keycode Erase/Reprogram and PCM Parameter Reset can be done using this application.
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Last update on 2026-06-10 / Affiliate links / Images from Amazon Product Advertising API
- ALL OF THE J2534 PROTOCOLS - This single unit has all of the protocols you need for your OEM J2534 reprogramming and diagnostics including the latest in DoIP and CanFD
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- TOOLBOX WITH OEM APPLICATION DESCRIPTIONS - educational video tutorials and real-time news – Giving you the confidence and up-to-date knowledge to get the job done
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using Ford Module Programming (FMP) can Reprogram and Configure most Modules.Latest Calibration Information
Module Build Data (As-Built)
Use VIN to obtain As-Built data
www.motorcraftservice.com
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- Delivers serious jump-starting power with 1000 peak amps and 500 instant starting amps
- Reverse polarity alarm alerts when there is an improper connection; Connect the clamps to the battery, turn on the switch and start your vehicle. All Metal Powder Coated Clamps
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