| TSB 11-11-3 |
|
| Publication Date: November 3, 2011 | |
:
ISSUE:
Some 2011-2012 Fusion vehicles equipped with 2.5L, 2.5L Atkinson or 3.0L engine and MKZ vehicles equipped 2.5L Atkinson engine and built between 2/1/2011 through 8/16/2011 may experience higher than expected friction in the rearward/half front lower control arms. The steering system senses the high friction condition and may illuminate the instrument cluster stability/traction control light, or the message center may display Steering Fault/Service Steering Soon, accompanied by diagnostic trouble codes (DTCs) P07AE and U0415.
ACTION:
Follow the Service Procedure steps to correct the condition.
SERVICE PROCEDURE
- Verify the vehicle build date:
- If the vehicle build date is prior to 2/1/2011 or after 8/16/2011, do not continue with this article. Refer to Workshop Manual (WSM), Section 204-01, for normal diagnostics.
- If the vehicle build date is 2/1/2011 to 8/16/2011, proceed to Step 2.
- Retrieve DTC codes:
- If P07AE and U0415 are not present and were not retrieved. Do not continue with this article. Refer to WSM, Section 204-01, for normal diagnostics.
- If P07AE and U0415 are present, proceed to Step 3.
- Raise the vehicle on a hoist. Refer to WSM, Section 100-02. In order to obtain accurate measurement, the suspension must be in full rebound with the weight of the vehicle supported by the frame. Raise and support the vehicle by the frame to allow the wheels to hang in the rebound position.
- Check both bellows at the steering gear housing/inner tie rod interface externally for signs of cuts or abrasions which may allow water intrusion into the gear assembly.
- Replace both the left and right rearward/haft front lower control arms (FLCA). Refer to WSM, Section 204-01.
| PART NUMBER | PART NAME |
BE5Z-3078-B
Genuine Ford BE5Z-3078-B Suspension Arm Assembly
Last update on 2026-06-09 / Affiliate links / Images from Amazon Product Advertising API | Front Suspension Arm – Right Hand Side |
BE5Z-3079-A
ARM ASY - Front
Last update on 2026-06-09 / Affiliate links / Images from Amazon Product Advertising API | Front Suspension Arm – Left Hand Side |
| W500752-S439 | Rear Lower Arm-To-Subframe Bolt (2 Req) |
| 99958-1222 | Rear Lower Arm-To-Subframe Washer (2 Req) |
| W302123-S300 | Lower Ball Joint Nut (Rear) (4 Req) |
| W520416-S441 | Subframe Bracket-To-Subframe Nut (2 Req) |
| W302281-S300 | Subframe Bracket-To-Subframe Washer (2 Req) |
| W302120-S300 | Subframe Bracket-To-Body Bolt (4 Req) |
W705443-S900
Ford Motor Co. Genuine Exhaust Nut - W705443S900
Last update on 2026-06-18 / Affiliate links / Images from Amazon Product Advertising API | Catalytic Converter Manifold-To-Exhaust Flexible Pipe Nut (4 Req) |
| W302420-S300 | Tie Rod Cotter Pin (2 Req) |
| 6E5Z-3R827-AA | Shaft-to-Gear Bolt |
AE5Z-3504-CE
Electric Power Steering Rack and Pinion Assembly For Ford Fusion Mercury Milan & Lincoln MKZ 2010 2011 2012 - BuyAutoParts 80-30025R Remanufactured (Renewed)
Last update on 2026-06-09 / Affiliate links / Images from Amazon Product Advertising API | Steering Gear |
WARRANTY STATUS:
Eligible Under Provisions Of New Vehicle Limited Warranty Coverage
IMPORTANT: Warranty/ESP coverage limits/policies are not altered by a TSB. Warranty/ESP coverage limits are determined by the identified causal part and verified using the OASIS part coverage tool.
| OPERATION | DESCRIPTION | TIME |
| 111103A | 2011-2012 Fusion 2.5L DOHC, 2.5L Atkinson, 3.0L And MKZ 2.5L Atkinson: Check DTCs, Inspect Bellows, Replace Both The Left And Right Rearward Half Lower Control Arms Can Be Claimed With Operation C | 1.6 Hrs. |
| 111103B | 2011-2012 Fusion 2.5L DOHC: Check DTCs, Inspect Bellows, Replace Steering Gear Assembly Can Be Claimed With Operation C | 2.0 Hrs. |
| 111103B | 2011-2012 Fusion And MKZ 2.5L Atkinson, 2011-2012 Fusion 3.0L FWD: Check DTCs, Inspect Bellows, Replace Steering Gear Assembly Can Be Claimed With Operation C | 2.2 Hrs. |
| 111103B | 2011-2012 Fusion 3.0L AWD: Check DTCs, Inspect Bellows, Replace Steering Gear Assembly Can Be Claimed With Operation C | 2.3 Hrs. |
| 111103C | Additional time to Check And Adjust Front Toe Can Be Claimed With Operations A Or B | 0.6 Hr. |
DEALER CODING
| BASIC PART NO. | CONDITION CODE |
| 3079 | 12 |
- Lucas Oil 10824 Power Steering Fluid - 1 Quart
Last update on 2026-06-18 / Affiliate links / Images from Amazon Product Advertising API
No products found.
- Advanced power steering fluid
- Maximizes the life and performance of all power steering units
- Proprietary Synerlec additive technology
- Compatible and can be mixed with conventional power steering fluids
Last update on 2026-06-18 / Affiliate links / Images from Amazon Product Advertising API
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