Interior Door Handle Rattle – Rough Road Surfaces – 2013 Ford Fusion & 2013 Lincoln MKZ

TSB 13-5-3	INTERIOR DOOR PANEL RATTLE – ROUGH ROAD SURFACES – BUILT ON OR BEFORE 1/8/2013
Publication Date: May 14, 2013

 

FORD:	2013 Fusion
LINCOLN:	2013 MKZ

 

ISSUE:

Some 2013 Fusion and MKZ vehicles built on or before 1/8/2013 may exhibit a rattle noise from the interior door panel area over rough road surfaces. This noise can be isolated to the trim cover behind the interior door handle on any of the four doors.

 

ACTION:

Follow the Service Procedure steps to correct the condition.

 

SERVICE PROCEDURE

1. Remove door trim cover. (Figure 1)
   
   Figure 1 – Article 13-5-3
   1. Using a suitable tool, pull the front of the trim cover first to prevent damage.
   2. If any of the four tabs are broken, replace the trim cover. Proceed to step 2.
2. From the Rotunda Squeak and Rattle Kit (part number 164-R4900) select one PVC soft foam tape strip (part number 164-R4901).
   1. Cut a foam tape strip to a size of 10 mm (3/8″) wide by 25.4 mm (1″) long and apply it to the back side of the cover. (Figure 2)
      
      Figure 2 – Article 13-5-3
3. Install door trim cover.

 

PART NUMBER	PART NAME
DS7Z-5422642-AA	Right Front Door Trim Cover – Fusion
DS7Z-5422643-AA	Left Front Door Trim Cover – Fusion
DS7Z-5426552-AA	Right Rear Door Trim Cover – Fusion
DS7Z-5426553-AA	Left Rear Door Trim Cover – Fusion
DP5Z-5422642-AA	Right Front Door Trim Cover – MKZ
DP5Z-5422643-AA	Left Front Door Trim Cover – MKZ
DP5Z-5426552-AA	Right Rear Door Trim Cover – MKZ
DP5Z-5426553-AA	Left Rear Door Trim Cover – MKZ

 

WARRANTY STATUS:

Eligible Under Provisions Of New Vehicle Limited Warranty Coverage
IMPORTANT: Warranty/ESP coverage limits/policies/prior approvals are not altered by a TSB. Warranty/ESP coverage limits are determined by the identified causal part and verified using the OASIS part coverage tool.

OPERATION	DESCRIPTION	TIME
130503A	2013 Fusion And MKZ: Inspect And Replace Cover If Necessary Includes Time To Road Test To Diagnose And Install Foam Tape One (1) Door (Do Not Use With Any Other Labor Operations)	0.5 Hr.
130503B	2013 Fusion And MKZ: Inspect And Replace Cover If Necessary Includes Time To Road Test To Diagnose And Install Foam Tape Two (2) Doors (Do Not Use With Any Other Labor Operations)	0.6 Hr.
130503C	2013 Fusion And MKZ: Inspect And Replace Cover If Necessary Includes Time To Road Test To Diagnose And Install Foam Tape Three (3) Doors (Do Not Use With Any Other Labor Operations)	0.7 Hr.
130503D	2013 Fusion And MKZ: Inspect And Replace Cover If Necessary Includes Time To Road Test To Diagnose And Install Foam Tape Four (4) Doors (Do Not Use With Any Other Labor Operations)	0.8 Hr.

 

DEALER CODING

BASIC PART NO.	CONDITION CODE
5422642	33