Roof Opening Panel – Rattle/Pop/Tap/Tick Noise from the Top of the B-Pillar – 2015 Ford Edge

FORD:

2015 Edge

ISSUE:

Some 2015 Edge vehicles equipped with a roof opening panel and built on or before 8/10/2015 may exhibit a rattle, pop, tap and/or tick noise coming from the roof at the top of the B-pillar. Noise can be heard above and behind the driver and/or passenger front seats.

ACTION:

Follow the Service Procedure steps to correct the condition.

SERVICE PROCEDURE

1. Does the vehicle exhibit a rattle, pop, tap and/or tick noise at the top of the B-pillar when going over bumps?
   1. Yes – proceed to step 2.
   2. No – this article does not apply. Refer to Workshop Manual (WSM), Section 100-04 for normal diagnostics.
2. Position the roof opening panel to the full open position.
3. Remove the roof opening panel side trim panel on the affected side. Refer to WSM, Section 501-17.
4. Locate the roof opening panel net pad. Passenger side shown, driver side similar. (Figure 1)

Figure 1 – 16-0079

5. Using a straightedge and a depth micrometer or other suitable measuring device, measure the depth of the roof opening panel net pad in the center of the square. Record the measurement.
6. Place a 2 cm (3/4″) brass punch in the center of the roof opening panel net pad.
7. Using a 5 lb. dead blow hammer, hit the brass punch with enough force to indent the roof opening panel net pad sheet metal 2 mm (1/16″).
   1. Using a straightedge and a depth micrometer or other suitable measuring device, measure the depth of the indentation in the roof opening panel net pad. Subtract the measurement taken in Step 5 from this measurement to make sure a 2 mm (1/16″) indentation has been made. If a 2 mm (1/16″) indentation has not been made, repeat the step.
      1. Indenting the roof opening panel sheet metal more than 2 mm (1/16″) may cause deformation of the roof opening panel frame. This may prevent the roof opening panel side trim panel from setting flush against roof opening panel glass.
8. Clean the roof opening panel side trim panel and roof sheet metal with isopropyl alcohol in the locations shown. (Figures 2-3)

Figure 2 – 16-0079

Figure 3 – 16-0079

9. Apply a one step urethane glass primer to the roof opening panel side trim panel in the locations shown. (Figure 2)
10. Apply a 10 mm (3/8″) wide X 15 mm (9/16″) tall bead of urethane adhesive a minimum of 30 mm (1-1/8″) long to the roof opening panel frame in the locations shown. (Figure 3)
11. Reinstall the roof opening panel side trim panel. Refer to WSM, Section 501-17.

WARRANTY STATUS

Eligible Under Provisions Of New Vehicle Limited Warranty Coverage.
Warranty/ESP coverage limits/policies/prior approvals are not altered by a TSB. Warranty/ESP coverage limits are determined by the identified causal part and verified using the OASIS part coverage tool.

DEALER CODING

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