14S28 – Driver Airbag Inflator Replacement – 2005-2006 Ford GT

NHTSA

14V787

SUMMARY:

Ford Motor Company, (Ford) is conducting a regional recall for certain model year 2005-2006 Ford GT vehicles vehicles originally sold, or ever registered, in geographic locations associated with high absolute humidity.

Specifically, vehicles sold, or ever registered, in Florida, Hawaii, Puerto Rico, the U.S. Virgin Islands, Saipan, Guam, and American Samoa, as well as certain areas of Alabama, Mississippi, Louisiana, Texas, and Georgia, are included.

Upon deployment of the passenger side frontal air bag, excessive internal pressure may cause the inflator to rupture.

 

CONSEQUENCE:

In the event of a crash necessitating deployment of the passenger’s frontal air bag, the inflator could rupture with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.

 

REMEDY:

Ford will notify owners, and dealers will replace the inflators in all affected vehicles, free of charge.

The recall began January 30, 2015.

Owners may contact Ford customer service at 1-866-436-7332.

Ford’s number for this recall is 14S28.

NOTE: This recall supersedes, in part, safety recall 14V-343 as to the front passenger air bag inflators only.

The driver’s air bag inflators will continue to be addressed by that recall.

 

NOTES:

N/A

 

Check if your Vehicle has a Recall

 

May 3, 2016

TO: All U.S.Ford and Lincoln Dealers

SUBJECT: Safety Recall 14S28 – Supplement #3
Certain 2005-2006 Ford GT Vehicles Operated in High Absolute Humidity Locations
Passenger Airbag Inflator Replacement

REF: Safety Recall 15S21
Certain 2005-2006 Ford GT and 2005-2014 Mustang Vehicles
Driver Airbag Inflator Replacement

 

REASON FOR THIS SUPPLEMENT

• The process for returning replaced airbag inflators has changed. All claims paid beginning May 10, 2016 will be issued FCS-700 tags, and airbag inflators must be returned through the Regional Core Recovery Centers (RCRCs).  RCRCs will only pick-up airbag inflators that have a corresponding FCS-700 Tag.  Airbag inflators replaced under claims paid prior to May 10, 2016 must be returned using the previous shipping process.  
• To comply with NHTSA’s directive to have traceability of airbag inflator installations in vehicles, dealers are required to document the new airbag inflator serial number and provide to Ford during submission of the warranty claim.

 

AFFECTED VEHICLES

NOTE:  Ranger vehicles are covered under Safety Recall 15S22.

Certain Ford GT vehicles identified below that were originally sold in or ever registered in Alabama, American Samoa, Florida, Georgia, Guam, Louisiana, Hawaii, Mississippi, Puerto Rico, Saipan, Texas, and U.S. Virgin Islands.

Vehicle	Model Year	Assembly Plant	Build Date Range
Ford GT	2005-2006	Wixom	February 11, 2005 through January 30, 2006

 

Affected vehicles are identified in OASIS and FSA VIN lists.

 

REASON FOR THIS SAFETY RECALL

The National Highway Traffic Safety Administration requested that Ford Motor Company take this safety action in the areas defined above.

 

SERVICE ACTION

Dealers are to replace the passenger airbag inflator and return the original inflator for analysis.  This service must be performed on all affected vehicles at no charge to the vehicle owner.

 

OWNER NOTIFICATION MAILING SCHEDULE

Owner Letters were mailed the week of January 26, 2015.  Owner Letters for vehicles in the expanded HAH region were mailed the week of November 23, 2015.  Dealers should repair any affected vehicles that arrive at their dealerships, whether or not the customer has received a letter.

 

ATTACHMENTS

Attachment I: Administrative Information
Attachment II: Labor Allowances and Parts Ordering Information
Attachment III: Technical Information
Attachment IV: Regional Core Recovery Center Airbag Inflator Return Process
Owner Notification Letter

 

QUESTIONS & ASSISTANCE

For questions and assistance, contact the Special Service Support Center (SSSC) via the SSSC Web Contact Site.  The SSSC Web Contact Site can be accessed through the Professional Technician Society (PTS) website using the SSSC link listed at the bottom of the OASIS VIN report screen or listed under the SSSC tab.

 

ATTACHMENT I

Safety Recall 14S28 – Supplement #3
Certain 2005-2006 Ford GT Vehicles Operated in High Absolute Humidity Locations
Passenger Airbag Inflator Replacement

 

OASIS ACTIVATED

OASIS was activated on December 17, 2014.  OASIS for vehicles in the expanded HAH region was activated on November 23, 2015.

 

FSA VIN LIST ACTIVATED

FSA VIN list was available through https://web.fsavinlists.dealerconnection.com on December 17, 2014, and updated on November 23, 2015 to include vehicles in the expanded HAH region.    Owner names and addresses were available on February 6, 2015.  Owner names and addresses for vehicles in the expanded HAH region were available on November 30, 2015.

NOTE:  Your FSA VIN list may contain owner names and addresses obtained from motor vehicle registration records.  The use of such motor vehicle registration data for any purpose other than in connection with this recall is a violation of law in several states, provinces, and countries.

Accordingly, you must limit the use of this listing to the follow-up necessary to complete this recall.

 

STOCK VEHICLES

Use OASIS to identify any affected vehicles in your used vehicle inventory.

 

SOLD VEHICLES

• Owners of affected vehicles will be directed to dealers for repairs.
• Immediately contact any of your affected customers whose vehicles are not on your VIN list but are identified in OASIS. Give the customer a copy of the Owner Notification Letter (when available) and schedule a service date.
• Correct other affected vehicles identified in OASIS which are brought to your dealership.  

 

TITLE BRANDED / SALVAGED VEHICLES

Affected title branded and salvaged vehicles are eligible for this recall.

 

ADDITIONAL LABOR TIME AND/OR PARTS

Submit a request to the SSSC Web Contact Site prior to the repair if you have any of the following:

• Damage that you believe was caused by the covered condition.
• A condition that requires additional labor and/or parts to complete the repair.
• Aftermarket equipment or non-Ford modifications to the vehicle which might prevent the repair of the covered condition.

Requests for approval after completion of the repair may not be granted.  Ford Motor Company reserves the right to deny coverage for related damage in cases where the vehicle owner has not had this recall performed on a timely basis.  Additional related damage parts are subject to random selection for return to the Ford Warranty Parts Analysis Center (WPAC).

 

OWNER REFUNDS    

Refunds are not approved for this program.

 

RENTAL VEHICLES  

The use of rental vehicles is not approved for this program.

 

FORD GT SPECIAL HANDLING

Dealers are authorized to claim up to a maximum combined value of $200 to provide unique services to Ford GT owners under Safety Recall 14S28.  Examples of potential services include:

• Technician travel to vehicle location for repair
• Vehicle transportation (towing/flatbed) to and from dealership

Ford and Lincoln Dealerships are authorized to claim the special handling allowance.  Owners will not be notified of this service in owner mailings.

 

CLAIMS PREPARATION AND SUBMISSION

• Enter claims using Direct Warranty Entry (DWE).
• Refer to ACESII manual for claims preparation and submission information.

NOTE:  The serial number of the new airbag inflator must be provided to Ford for the claim to be processed.  The Technical Information in this bulletin advises technicians to document the new airbag inflator serial number on the repair order. 

• Enter the 11 character serial number of the new airbag inflator in the claim as follows:
  • For claims submitted using DMS or OWS on-line, enter the serial number in the Test Results Section.
    • Select DTC REQUIRED MEASUREMENT OR RESULTS from the drop down list. Enter the serial number in the CODE field.
  • For claims submitted using ACESII on-line, enter the serial number on the ACESII DIAG CODE ENTRY screen.
    • MIL ON = N
    • Enter the serial number in the OTHER field.  
  • Additional labor and/or parts must be claimed as related damage on a repair line that is separate from the repair line on which the FSA is claimed. Additional labor and/or parts require prior approval from the SSSC.
  • For Ford GT Special Handling, claim up to a maximum of $200. All Special Handling must be on the same repair line the FSA is claimed.  Claim Special Handling under Misc. Expense Code “OTHER.”

NOTE:  Maintain supporting documentation for all Miscellaneous Expenses according to procedure as identified in the Warranty and Policy Manual.

 

ATTACHMENT II

Safety Recall 14S28 – Supplement #3
Certain 2005-2006 Ford GT Vehicles Operated in High Absolute Humidity Locations
Passenger Airbag Inflator Replacement

 

LABOR ALLOWANCES

Description		Labor Operation	Labor Time
Ford GT – Replace Passenger Airbag Inflator		14S28B	0.9 Hours

 

PARTS REQUIREMENTS / ORDERING INFORMATION

Part Number	Description	Quantity
5G7Z-63044A74-A	Passenger Airbag Inflator Kit	1

 

The DOR/COR number for this recall is 50575.

Order your parts through normal order processing channels.  To guarantee the shortest delivery time, an emergency order for parts must be placed.

 

PART RETENTION AND RETURN 

NOTE:  All replaced airbag inflators must be returned in the new inflator box.  If the new airbag inflator box is damaged or lost, contact Miguel Prigadaa at 210-250-5078 or SCTakataRestraints_International@xpo.com for a replacement box.

NOTE:  RCRCs will only pick-up airbag inflators that have a corresponding FCS-700 Tag.  Airbag inflators replaced under claims paid prior to May 10, 2016 must be returned using the previous shipping process.  

• Part return instructions for dealers in the lower 48 United States:
  • Dealers must monitor their PEARS register. A FCS-700 tag will be generated for each airbag inflator on claims paid on or after May 10, 2016.  Airbag inflators will be picked up by the RCRCs.
  • The RCRC will not pick up airbag inflators that are not properly packaged in the new inflator box. o Refer to Attachment IV for specific airbag inflator return instructions and documentation.
  • Disregard prepaid FedEx shipping instructions that may be included in new airbag inflator boxes. However, airbag inflators replaced under claims paid prior to May 10, 2016 must still be returned using the previous FedEx shipping process.
• Part return instructions for dealers outside of the lower 48 United States:
  • Continue to follow the previous FedEx airbag inflator return process of contacting Miguel Prigadaa at 210-250-5078 or Prigadaa@email.xpo.com.
• Follow the provisions of the Warranty and Policy Manual, Section 1 “WARRANTY PARTS RETENTION AND RETURN POLICIES.”

 

DEALER PRICE  

For latest prices, refer to DOES II.

 

EXCESS STOCK RETURN

Excess stock returned for credit must have been purchased from Ford Customer Service Division in accordance with Policy Procedure Bulletin 4000.

 

ATTACHMENT III

CERTAIN 2005-2006 FORD GT VEHICLES — PASSENGER AIRBAG INFLATOR
REPLACEMENT

 

OVERVIEW

In this procedure, you will remove the airbag from the vehicle and replace only the inflator portion of the airbag. The serial number from the new airbag inflator must be recorded on the work order. The replaced inflator will be placed into the packaging from the new inflator to be returned to Takata.

 

PASSENGER AIRBAG INFLATOR REPLACEMENT

WARNING: Failure to follow the instructions and warnings in the Workshop Manual (WSM) may result in injury.

1. Remove the passenger airbag from the vehicle. Please follow WSM procedures in Section 501-20B.
2. Set the airbag face down onto a surface that will not scratch or damage the airbag face.
3. Remove the wiring harness connector retainer from the passenger airbag assembly.
   
   See Figure 1.

FIGURE 1

 

NOTE: Carry out this step on the longer wire on the end opposite of the airbag inflator retaining bracket.

4. Remove approximately 100 mm (3.93 in) of the yellow conduit from the passenger airbag assembly wire harness. See Figure 2.

FIGURE 2

 

5. Obtain the shorting clip from the passenger airbag inflator kit, and cut the tab off the shorting clip using side cutters. See Figure 3.

FIGURE 3

 

6. Position the shorting clip onto the harness wires, and crimp the shorting clip together one side at a time using pliers. See Figure 4.

FIGURE 4

 

7. Cut the harness wires between the shorting clip and the harness connector. See Figure 5.

FIGURE 5

 

8. Remove the two airbag inflator retaining bracket nuts and the bracket.
   
   Discard the nuts. See Figure 6.

FIGURE 6

 

WARNING: Do not allow any debris on or around the airbag once the inflator is removed.

9. With an assistant holding the airbag assembly, remove the inflator from the airbag assembly by pushing outward on the inflator. Set the airbag inflator aside for return shipping. See Figure 7.
   • If required, use of a brass punch is permitted (only at the location shown) to free the inflator from its mounted position.

FIGURE 7

 

NOTE: The serial number of the new airbag inflator must be provided to Ford for the warranty claim to be processed.

10. Record the 11 character serial number of the new airbag inflator on the repair order. See Figure 8.

FIGURE 8

 

NOTE: The indexed end of the airbag inflator must be installed first to mate with the permanently mounted bracket.

11. Install the new passenger airbag inflator into the airbag assembly, ensuring the indexed end mates to the permanently mounted bracket. See Figure 9.

FIGURE 9

 

12. Install the passenger airbag inflator retaining bracket using the new nuts. See Figure 6.
    • Tighten to 4 Nm (35 lb-in).
13. Install the new wire harness retainer onto the passenger airbag assembly. See Figure 1.

NOTE: Line up the T-shape index on both the wiring harness electrical connector and the airbag inflator. Pull gently on the wiring harness to ensure it is properly seated.

14. Connect the new wiring harness to both sides of the passenger airbag inflator. See Figure 10.

FIGURE 10

 

15. Re-install the passenger airbag. Please follow WSM procedures in Section 501-20B.
16. Package the replaced inflator in the new part box and provide to the appropriate dealership personnel for part returns.

 

ATTACHMENT IV

REGIONAL CORE RECOVERY CENTER AIRBAG INFLATOR RETURN PROCESS

PART RETURN INSTRUCTIONS AND SHIPPING DOCUMENTATION

The Regional Core Recover Center (RCRC) will only pick up airbag inflators with a corresponding FCS-700 tag, and the replaced inflator must be packaged in the box from the new inflator.  A FCS700 tag will be generated for each airbag inflator on claims paid on or after May 10, 2016.

NOTE: Airbag inflators that do not have FCS-700 tags must be returned utilizing the previous return process; RCRC’s will not accept any airbag inflators that do not have FCS-700 tags.

NOTE: If the new airbag inflator box is damaged or lost, contact Miguel Prigadaa at 210-250-5078 or SCTakataRestraints_International@xpo.com for a replacement box.

Print and provide both of the following completed documents to the RCRC driver:

1. Hazardous Materials Shipping Document (Page 2)
   1. In the box titled Shipper, enter your dealership name and address.
   2. In the box titled Receiver, enter the address of your Regional Core Recovery Center. NOTE: Page 4 contains a list of RCRC locations. If you are unsure of which RCRC location serves your dealership, consult the RCRC driver.
   3. In the box titled Number/Type of Package, enter the number of boxed inflators.
   4. In the box titled Weight, enter the total shipment weight of all boxed inflators.
   5. At the bottom of the Hazardous Materials Shipping Document, complete the Shipper’s Certification
2. North American Emergency Response Guide 171 (Page 3)

 

HAZARDOUS MATERIALS SHIPPING DOCUMENT – GROUND TRANSPORTATION

SHIPPER		RECEIVER
Dealership Name:		Ford Motor Company
		Regional Core Recovery Center
Address:		Address:
.		.
.		.
Phone:		Phone:
24-HOUR EMERGENCY CONTACT: INFOTRAC 1-800-535-5053 (Domestic) 1-352-323-3500 (International)

 

General Instructions: Pursuant to 49 CFR each person who offers a hazardous material for transportation shall perform the following pre- transportation functions: (1) Determine the hazard class of the material (2) Select authorized hazmat packaging (3)Fill hazmat packaging (4) Properly close hazmat packaging (5) Properly mark the package (6) Properly label the package (7) Prepare shipping document (8) Provide and maintain emergency response information (9) Review shipping paper to verify compliance to 49 CFR (10) Sign shipping document to certify shipment is in conformance to 49 CFR (11) Load hazardous material in transport vehicle (12) Segregate hazardous material from incompatible cargo (13) Select, provide or affix placards to transport vehicle to indicate that it holds hazardous materials. 

Also, pursuant to 49 CFR an employer must ensure any employee performing any function affecting the transport of hazardous materials must be appropriately trained for the function the employee performs and must be retrained every thirty-six months.

 

DOT Shipping Description

 

Number/Type of Package	UN Number, Proper Shipping Name , Hazard Class, Packing Group	Weight
Box(es)	UN3268, Safety Devices, Class 9	Lbs.
.
.
.
.
.
.

 

Shipper’s Certification (49 CFR 172.204): This is to certify that the above named materials are properly classified, described, packaged, marked and labeled and are in proper condition for transportation according to the applicable regulations of the Department of Transportation.

 

NAME: ____________________________
SIGNATURE: ________________________________DATE:________

 

 

 

RCRC Locations

RCRC CODE	Address	City	State	Zip
00708	TRI COUNTY COMMERCE PARK, BLDG. 3/3A, 2511 LOVI ROAD	FREEDOM	PA	15042
01183	20501 PENNSYLVANIA ROAD  STE 140	BROWNSTOWN Twp	MI	48192
01326	9040 BURROUGH DOVER LANE	PENNSAUKEN	NJ	08110
01728	3700 CLAYMOORE PK. DR., S. 160	HOUSTON	TX	77043
01729	5915 CORRIDOR PARKWAY	SCHERTZ	TX	78154
02276	4300 ROUND LAKE ROAD W. UNIT 200	ARDEN HILLS	MN	55112
02454	1605 SURVEYOR BLVD.	CARROLLTON	TX	75006
03001	8333 WASHINGTON PL NE Suite E	ALBUQUERQUE	NM	87113
03199	7103 E. 47TH AVE.	DENVER	CO	80216
04861	5503 F ST	OMAHA	NE	68117
05399	3421 W. WELDON.	PHOENIX	AZ	85017
05495	4161 DIXON AVE	DES MONIES	IA	50313
05514	3645 DEVELOPERS RD.	INDIANAPOLIS	IN	46227
06201	3737 S. CAPITOL AVE.	WHITTIER	CA	90601
06583	600 SOUTH THERESA AVE.	ST LOUIS	MO	63103
06586	4444 SOUTH BLVD.	CHARLOTTE	NC	28209
06615	8242 SANDY COURT	JESSUP	MD	20794
06952	7145 INDUSTRIAL	EL PASO	TX	79915
06953	550 GILLS DRIVE	ORLANDO	FL	32824
06954	5286 GEORRGIA HWY 85, SUITE 200	FOREST PARK	GA	30297
06955	545 FORD AVE	JACKSON	MS	39209
06959	900 W. MAIN	OKLAHOMA CITY	OK	73106
07089	4304 EUBANK ROAD	RICHMOND	VA	23231
08263	11 CHAPIN RD, UNIT A	PINE BROOK	NJ	07058
08453	18637 72nd AVE S	KENT	WA	98032
08454	5220 N. E. 152ND PLACE	PORTLAND	OR	97230
08587	2999 MILLER STREET	SAN LEANDRO	CA	94577
08731	8250 NE UUNDERGROUND DRIVE PILLAR 153	KANSAS CITY	MO	64161
08858	2333 S. 1800 WEST	WEST VALLEY CITY	UT	84119
09001	3311 CORPORATE DR	JOLIET	IL	60431
09121	444 WHITNEY ST	NORTHBOROUGH	MA	01532
09252	1901 LEMOYNE AVE.	SYRACUSE	NY	13208

 

November 2015

* * * IMPORTANT SAFETY RECALL * * *
(PROGRAMA DE SEGURIDAD IMPORTANTE)

 

Safety Recall Notice 14S28 / NHTSA Recall 14V-787
Aviso de Revisión de Seguridad 14S28

 

Mr. John Sample
123 Main Street
Anywhere, USA 12345

 

This notice applies to your vehicle, 12345678901234567.

This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act.

Ford Motor Company has decided that a defect which relates to motor vehicle safety exists in your vehicle, with the Vehicle Identification Number shown above.

We apologize for this situation and want to assure you that, with your assistance, we will correct this condition.  Our commitment, together with your dealer, is to provide you with the highest level of service and support.

What is the issue?	In certain vehicles, continued exposure to areas with high levels of absolute humidity may cause the front passenger side air bag inflator housing to rupture and deploy abnormally in the event of a crash necessitating deployment of the passenger side frontal airbag.  An inflator rupture could result in metal fragments striking and potentially seriously injuring vehicle occupants.  Coverage is automatically transferred to subsequent owners.
What will Ford and your dealer do?	Ford Motor Company has authorized your dealer to replace the passenger airbag inflator free of charge (parts and labor).
How long will it take?	The time needed for this repair is less than one-half day.  However, due to service scheduling requirements, your dealer may need your vehicle for a longer period of time.
What should you do?	Please call your dealer without delay and request a service date for Safety Recall 14S28.  Provide the dealer with the Vehicle Identification Number (VIN) of your vehicle.  The VIN is printed near your name at the beginning of this letter. If you do not already have a servicing dealer, you can access www.Fordowner.com for dealer addresses, maps, and driving instructions.       Ford Motor Company wants you to have this safety recall completed on your vehicle.  The vehicle owner is responsible for making arrangements to have the work completed. Please note:  Federal law requires that any vehicle lessor receiving this recall notice must forward a copy of this notice to the lessee within ten days.
What if you no longer own this vehicle?	If you no longer own this vehicle, and have an address for the current owner, please forward this letter to the new owner. You received this notice because government regulations require that notification be sent to the last known owner of record.  Our records are based primarily on state registration and title data, which indicate that you are the current owner.
Can we assist you further?	If you have difficulties getting your vehicle repaired promptly and without charge, please contact your dealership’s Service Manager for assistance. RETAIL OWNERS:  If you still have concerns, please contact the Ford Motor Company Customer Relationship Center at 1-866-436-7332 and one of our representatives will be happy to assist you.  For the hearing impaired call 1-800-232-5952 (TDD).  Representatives are available Monday through Friday:  8:00AM – 8:00PM (Eastern Time). If you wish to contact us through the Internet, our address is:   www.Fordowner.com. Para asistencia en Español:  Si necesita ayuda o tiene alguna pregunta, por favor llame al Centro de Relación con Clientes al 1-866-436-7332 y presione 2 para Español. FLEET OWNERS:  If you still have concerns, please contact the Fleet Customer Information Center at 1-800-34-FLEET, Option #3 and one of our representatives will be happy to assist you.  Representatives are available Monday through Friday:  8:00AM – 8:00PM (Eastern Time). Or you may contact us through the Internet at www.fleet.ford.com. If you are still having difficulty getting your vehicle repaired in a reasonable time or without charge, you may write the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Ave. S.E., Washington, D.C. 20590 or call the toll free Vehicle Safety Hotline at 1-888-327-4236 (TTY: 1800-424-9153) or go to www.safercar.gov.  Reference NHTSA Safety Recall 14V-787.

 

Thank you for your attention to this important matter.

Ford Customer Service Division