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| General Service Bulletin (GSB): | Paint Defects / Damage (Warrantable / Non‐Warrantable) |
| GSB Overview: | Use this GSB to help determine (Warrantable / Non‐Warrantable) Paint Defect / Damage |
| NOTE: This information is not intended to replace or supersede any warranty, parts and service policy, Work Shop Manual (WSM) procedures or technical training or wiring diagram information. | |
This GSB is designed to provide pictorial examples of paint defects / damage to assist in the warrantable / non‐warrantable determination. Refer to the latest version of the Warranty and Policy Manual for paint defect warranty coverage.
NOTE: Paint defects are only warrantable on the original factory paint.
The portion of the pre‐delivery inspection procedure which covers touch up or buffing of minor chips or scratches and repairs that are required because of improper storage or damage that occurs while the vehicle is in dealership storage are the responsibility of the dealership and are not reimbursable by Ford
.
Reference
Paint/Panel Corrosion
- The Bumper to Bumper Warranty coverage includes body sheet metal that has corrosion damage without perforation, and the damage is not the result of abnormal usage and/or extreme environmental conditions. This is outlined in section 3 of the Warranty & Policy Manual. This corrosion must be naturally occurring and not influenced by damage.
- The Warranty & Policy Manual, section 3, states: Underbody surface rust on frame or chassis components on vehicles reported as sold is not warrantable.
- The Corrosion Warranty coverage: rust damage resulting in perforation (holes) in body sheet metal panels is covered for 5 years, unlimited miles. Aluminum Panels do not require Perforation for the 2015 F150 and for all 2016+ vehicles with Aluminum Panels. This is outlined in section 3 of the Warranty & Policy Manual.
- Utilize the Part Coverage Tool to ensure the affected base part number has coverage.
Minor Damage
Pre‐existing dents, dings, chips, or scratches which are documented on an RO by the selling dealer within 7 days of the new vehicle delivery date/warranty start date, as noted in OASIS may be warrantable. Dealers have up to one month in service to begin warranty repairs, claims will not be accepted in the Warranty Claiming System for these repairs started after one month in service. This damage must be pre‐existing and reasonable to believe it could have been missed during pre‐delivery vehicle inspections due to its nature, size, and/or location. This is outlined in section 2 of the Warranty & Policy Manual.
Tape Test
The tape test is utilized to exhibit a paint adhesion defect. If Prior Approval is required, an image must be captured of masking tape placed over the suspected area and peeled backward to reveal a mirrored image of paint removed vs. paint adhered to the tape. If an adhesion defect is present, paint will be removed in a large sheet showing a primer surface. Multiple small flakes of paint removed indicate loose paint as a result of damage or corrosion.
Open vs. Close Hem Flange
Multiple vehicles may have an open style hem flange, which is a type of manufacturing process found near the bottom of door assemblies. The design of the open hem flange incorporates a gap between the inner reinforcing panel and the outer portion of the exterior panel which appear as a “U” or “V” shape. Seam sealer will not be present in this gap. This open space between outer and inner panels is design intent in an open hem flange structure. No repairs should be attempted to alter factory stamped open hem flange panels. If necessary, compare to a like model year vehicle to determine if an open hem flange is present on the panel in question.
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SaleBestseller No. 1
Meguiar's G19216 Ultimate Polish - 16 Oz Bottle
- PREPS SURFACE: Pre-waxing glaze that prepares the surface for wax while offering deep reflections and high gloss. Fit Type: Universal Fit
- BEST CAR GLOSS: Conditioning oils add depth of color and maximum gloss prior to waxing, especially on dark colored cars
- REMOVE SWIRLS: Quickly and gently removes fine swirls and towel marks for mirror-like reflections
- SAFE FOR CLEAR COATS: Safe and on all glossy paints, including clear coats
- FLEXIBLE APPLICATION: Safe and effective by hand or dual action polisher like Meguiar's MT300 Dual Action Polisher
SaleBestseller No. 2
Meguiar's Ultimate Compound - Pro-Grade Car Scratch Remover, Paint Correction Compound That Removes Defects While Adding Gloss and Shine, Single Stage and Clear Coat Scratch Remove, 15.2 Oz
- BUFF OUT IMPERFECTIONS: Meguiar's Ultimate Compound removes scratches, swirls & oxidation for a clear, perfect finish
- SHOWROOM SHINE: Advanced car compound removes scratches, swirls, oxidation & water spots and restores color & clarity for a showroom shine in minutes
- CLEAR COAT SAFE: Auto compound safely removes scratches and other defects without hazing on clear coats & all gloss paints. Easy DIY fix by hand or da polisher
- LIKE-NEW SHINE: Meguiar's exclusive micro-abrasive technology quickly removes scratches & restores clarity and shine for a stunning, swirl-free finish.
- FAST & FLAWLESS: Meguiar's Ultimate Compound cuts fast, removes scratches and swirls without hazing, leaving a pro-detailer finish.
Bestseller No. 3
Nu Finish Once a Year Polish and Sealant, Car Polish and Paint Sealant with 3-in-1 Ceramic Technology to Repair, Seal and Repel, 16 fl oz Bottle
- 3-IN-ONE CERAMIC TECHNOLOGY: One 16 fl oz bottle of Nu Finish Once a Year Polish and Sealant, a car polish and paint sealant with 3-in-1 Ceramic Technology to repair, seal and repel
- REPAIRS SCRATCHES AND RENEWS SHINE: Long-lasting auto polish that helps repair fine swirls, scuffs and scratches while renewing the shine on paint and chrome, leaving a glossy, wet finish without any wax
- PREVENTS FUTURE SCRATCHES: Innovative Ceramic Technology forms an effective, durable protective barrier that helps prevent future scratches from forming and delivers extreme water beading for easier maintenance
- NO RUBBING OR BUFFING: Unique liquid polish that requires no rubbing or buffing and can even be applied in direct sunlight, unlike conventional car wax
- THE ONCE A YEAR CAR POLISH AND SEALANT: With just one application, you can polish and protect your car’s paint for an entire year* (*Based on U.S. average automatic car washes per year)
SaleBestseller No. 4
Meguiar's M205 Mirror Glaze Ultra Finishing Polish, Easy-to-Use Formula for Impeccable Shine, Multiple Ways to Apply Mirror Glaze, Removes Defects and Swirls for a High Gloss, 8 Oz Container
- EXCEPTIONAL RESULTS: Advanced technology formula provides a deep gloss and rich, swirl-free results, ensuring the luxury your vehicle deserves. This mirror glaze goes above and beyond to produce a high gloss finish with no defects left behind.
- NO MORE SWIRLS: Meguiar's M20508 Mirror Glaze Ultra Finishing Polish permanently and efficiently removes swirls and light defects from all paint in favor of a deep gloss. This powerful car polish gets the job done and leaves a lasting finish.
- STUNNING SHINE: Ultra Finishing Polish produces deep reflections and high gloss without leaving a mess behind. Treat your ride to a stunning shine with a professional polish that achieves an impeccable shine and gloss.
- EASY-TO-USE: Whether working by rotary, DA polisher, or hand, this professional polishing compound goes on and wipes off easily for a quick and easy cleanup. This Finishing Polish is the perfect way to enhance and refine paint and increase gloss.
- MULTIPLE WAYS TO APPLY: Formulated for use by hand, DA polisher, or rotary buffer. It's the perfect product to follow a more aggressive compound like Ultra Cut Compound M105 and before applying paint protection, like Pro Hybrid Ceramic Sealant M27.
SaleBestseller No. 5
Ceramic Top Coat Spray for Cars – Defend & Shine Your Ride Instantly | Waterless Wash, Hydrophobic Shield, High-Gloss Finish, Fortify 16 Fl Oz by SHINE ARMOR
- Advanced Formula 3-in-1. Our fortify quick coat is your all-in-one ceramic coating hydrophobic spray. Shine Armor Fortify Quick Coat ceramic car wax provides a waterless wash, coat, and shine, all-in-one convenient product.
- No Streaking, Smearing Or Scratching. Shine Armor Fortify Quick Coat premium formula ceramic car coating is a gentle and effective car polish for any vehicle! Get a clean, shiny finish without hurting your car's paint.
- Cuts Dirt, Grime & Grease. Our Quick Coat ceramic wax car sealant eliminates dirt, grime & grease instantly! Our signature 3-in-1 formula gives you a waterless car wash, coat and shine for a clean, showcase look.
- Safe For All Surfaces. Use this car wax spray-on automobiles, boats, motorbikes, RVs, four-wheelers and more! This spray wax is the perfect blend of surfactants and SiO2 ceramic-coating science.
- Superior Products. This means superior shine for your cars! Our ceramic quick coat also works as a sealer to give your vehicle a clear shield of protection while also providing a beautiful gloss. Which makes our ceramic spray the perfect Christmas Gift for the gearhead in your life!
SaleBestseller No. 6
Meguiar's Mirror Glaze Bundle, Compound and Polish Kit for a Lasting, Scratch Free Exterior Gloss, Featuring Our Mirror Glaze M105 Ultra-Cut Compound and Mirror Glaze M205 Ultra-Finishing Polish
- DEFECT REMOVAL: M105 Ultra-Cut Compound is the perfect addition to your car cleaning supplies as it removes moderate to heavy paint defects like scratches, oxidation, swirls, acid rain, and even cuts through up to 1200 grit sanding marks
- ULTRA-FAST COMPOUNDING: Ultra-fast cutting ability removes 1200 grit or finer sanding marks, while micro-abrasives minimize further swirling for superior car cleaning while boosting gloss and shine
- ENHANCE GLOSS & SHINE: M205 Ultra Finishing Polish is a professional polish that permanently removes light swirls and holograms and further refines your paint while adding deep gloss, shine, and rich, swirl-free results
- CLEAR COAT SAFE: Safe and effective on all glossy paint finishes including clear coats. Both professional formulas work to remove paint defects and increase gloss without causing damage to the paint
- MULTIPLE WAYS TO APPLY: Formulated for use by hand, dual action polisher, or rotary buffer, these Mirror Glaze products can be applied in a versatile manner, allowing you to remove defects and leave paint with a deep, high gloss, swirl-free shine
Bestseller No. 7
Meguiar's Cleaner Wax - Liquid Car Wax, Cleans, Polishes and Protects Your Vehicle - Easy to Use, Long-lasting Shine - 16 Oz
- CLEANER WAX: One-step liquid wax cleans your paint while you wax
- HIGH GLOSS SHINE: Rich conditioning oils polish and protect, leaving finish with a high gloss shine
- SAFE ON ALL GLOSSY FINISHES: Safely and effectively cleans surface contaminants and blemishes from all glossy paint finishes including clear coats and single-stage paint
- EASE OF USE: Easier to use than traditional carnauba wax
- VERSATILE APPLICATION: Can be applied by hand or Dual Action Polisher like Meguiar's MT300
SaleBestseller No. 8
Nu Finish Car Polish, NF-76 Liquid Polish for Cars, Trucks, 16 Fl Oz Each
- One 16 oz bottle of Nu Finish The Once A Year Car Polish
- Automotive polish that is made up of a series of zinc cross-linking polymer emulsions that help it last longer than any other polish on the market
- Nu Finish car polish can be applied anywhere, even in direct sunlight
- Also an ideal boat polish, motorcycle polish and chrome polish
- The only auto polish tough enough to be called "The Once A Year Car Polish”
SaleBestseller No. 9
Carfidant Scratch Repair and Swirl Remover - Car Paint Scratch Remover & Restorer Kit with Buffer Pad - Polishing & Waxing Kits - Compound for Vehicles Paint Repair - 8.4 fl. Oz.
- EASY SCRATCH and SWIRL REPAIR - If your car has light scratches, swirls, or other marks - you can easily fix that with our Scratch & Swirl Remover Kit! Using the included buffer pad, our specially formulated compound will allow you to easily remove and "erase" years of wear and tear from your vehicles paint and overall appearance!
- ULTIMATE PAINT REPAIR- Not only will this remove swirls and scratches, it will restore the gloss and shine of your paint and bring it back to its original brilliance! The special rubbing compound will remove water spots, oxidation and other contaminants from your paint!
- PREMIUM CHEMICALS - We formulate all our products to ensure they are the best! Professional grade, but easy enough for anyone to use! We use only the absolute best chemicals and ensure there are no unnecessary color dyes or scents!
- ADVANCED SOLUTION FOR ALL PAINT TYPES - Car paint scratch repair is safe to use on all paints and colors. You can safely use it on any clearcoat, single stage, or multi stage paint!
- REVOLUTIONARY PRODUCT - This scratch remover for vehicles provides an effortless and secure way to remove scratches.
SaleBestseller No. 10
Meguiar's A1624 Quik Wax - Easy-to-Use Spray Wax for Gloss, Shine & Protection - Wet or Dry Use, 24 Oz.
- Can be applied to wet or dry paint
- Provides a deep, dark gloss and shine while adding protection
- Ease and convenience of a spray-on, wipe-off product saves on time
- Can be applied in full sun and won't whiten plastic trim
- Offers protection against the sun
Last update on 2025-05-10 / Affiliate links / Images from Amazon Product Advertising API
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