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| General Service Bulletin (GSB): | Paint Defects / Damage (Warrantable / Non‐Warrantable) |
| GSB Overview: | Use this GSB to help determine (Warrantable / Non‐Warrantable) Paint Defect / Damage |
| NOTE: This information is not intended to replace or supersede any warranty, parts and service policy, Work Shop Manual (WSM) procedures or technical training or wiring diagram information. | |
This GSB is designed to provide pictorial examples of paint defects / damage to assist in the warrantable / non‐warrantable determination. Refer to the latest version of the Warranty and Policy Manual for paint defect warranty coverage.
NOTE: Paint defects are only warrantable on the original factory paint.
The portion of the pre‐delivery inspection procedure which covers touch up or buffing of minor chips or scratches and repairs that are required because of improper storage or damage that occurs while the vehicle is in dealership storage are the responsibility of the dealership and are not reimbursable by Ford.
Reference
Paint/Panel Corrosion
- The Bumper to Bumper Warranty coverage includes body sheet metal that has corrosion damage without perforation, and the damage is not the result of abnormal usage and/or extreme environmental conditions. This is outlined in section 3 of the Warranty & Policy Manual. This corrosion must be naturally occurring and not influenced by damage.
- The Warranty & Policy Manual, section 3, states: Underbody surface rust on frame or chassis components on vehicles reported as sold is not warrantable.
- The Corrosion Warranty coverage: rust damage resulting in perforation (holes) in body sheet metal panels is covered for 5 years, unlimited miles. Aluminum Panels do not require Perforation for the 2015 F150 and for all 2016+ vehicles with Aluminum Panels. This is outlined in section 3 of the Warranty & Policy Manual.
- Utilize the Part Coverage Tool to ensure the affected base part number has coverage.
Minor Damage
Pre‐existing dents, dings, chips, or scratches which are documented on an RO by the selling dealer within 7 days of the new vehicle delivery date/warranty start date, as noted in OASIS may be warrantable. Dealers have up to one month in service to begin warranty repairs, claims will not be accepted in the Warranty Claiming System for these repairs started after one month in service. This damage must be pre‐existing and reasonable to believe it could have been missed during pre‐delivery vehicle inspections due to its nature, size, and/or location. This is outlined in section 2 of the Warranty & Policy Manual.
Tape Test
The tape test is utilized to exhibit a paint adhesion defect. If Prior Approval is required, an image must be captured of masking tape placed over the suspected area and peeled backward to reveal a mirrored image of paint removed vs. paint adhered to the tape. If an adhesion defect is present, paint will be removed in a large sheet showing a primer surface. Multiple small flakes of paint removed indicate loose paint as a result of damage or corrosion.
Open vs. Close Hem Flange
Multiple vehicles may have an open style hem flange, which is a type of manufacturing process found near the bottom of door assemblies. The design of the open hem flange incorporates a gap between the inner reinforcing panel and the outer portion of the exterior panel which appear as a “U” or “V” shape. Seam sealer will not be present in this gap. This open space between outer and inner panels is design intent in an open hem flange structure. No repairs should be attempted to alter factory stamped open hem flange panels. If necessary, compare to a like model year vehicle to determine if an open hem flange is present on the panel in question.
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- 3-in-1 Ceramic formula that REPAIRS fine swirls and scratches, SEALS in protection giving a wet shine finish without the wax and actively REPELS water with the durable Ceramic Technology.
- The innovative Ceramic Technology and durability of a Sealant extends duration of water-beading and protection against water pooling and water damage up to one year .
- Now with Ceramic Technology for more water beading and protection, Nu Finish The Once A Year Polish & Sealant still contains absolutely no wax.
- Our formula brings shine back to your paint, polishes chrome, and helps to remove fine swirls and scratches in just one amazing formula.
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- Delivers impressive shine and protection without rubbing or buffing
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- Apply polish with a damp cloth, let dry to a haze, and wipe off
- CORRECT & PROTECT … 3D Speed is a premium all in one clear coat car polish & wax all in one bottle!
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- Can be applied by hand or with DA polisher like Meguiar's MT300 Dual Action Polisher
- EASY-TO-USE ONE STEP POLISH! - P4 Precision Paint Perfection Polish is the easy-to-use one step polish that removes fine swirls, scratches, towel marks, and corrects 2000 grit and finer sanding marks while leaving virtually no dusting or residue behind! .Fit Type: Universal Fit
- SAFE FOR ALL PAINTS! - Ultra-fine abrasives used in P4 are specially developed for all paints including ceramic coated vehicles to remove microscopic amounts of clear coat quickly and leave paint incredibly glossy, shiny, and haze-free!
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- Heavy duty paste that cleans dull, oxidized finishes
- Quickly and easily penetrates through the oxidized surface to remove scratches, blemishes and stubborn stains
- Restores faded finishes
- Recommended for rubbing down between coats of newly sprayed lacquer and acrylic car finishes
- Easy to use formula
- UNSURPASSED SLICKNESS – You simply have to touch it to believe how slick this finish is
- MAXIMUM GLOSS AND SHINE – Hands down the highest level of gloss and shine you will ever experience; Achieve mirror-like results in a simple application, right in your own driveway
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- QUICK AND EASY TO APPLY - Simply wash and dry your vehicle as you normally would; Then evenly spray a light coat directly to a panel or small area of your vehicle;, then, just lightly buff the coating to an incredible shine! It really doesn't get any easier than this!
Last update on 2024-06-01 / Affiliate links / Images from Amazon Product Advertising API
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