23S61 – Loose Brake Pedal Pivot Pin – 2024 Ford Mustang

SEOCONTENT-START

Ó Copyright 2023 Ford Motor Company
Stacy L. Balzer Ford Motor Company
Director P. O. Box 1904
Service Engineering Operations Dearborn, Michigan 48121
Ford Customer Service Division
November 17, 2023
TO: All U.S. Ford and Lincoln Dealers
SUBJECT: NEW VEHICLE DEMONSTRATION / DELIVERY HOLD – Advance Notice
*DO NOT DRIVE VEHICLES*
Safety Recall 23S61
Certain 2024 Model Year Mustang Vehicles
Loose Brake Pedal Pivot Pin
AFFECTED VEHICLES
Vehicle Model Year Assembly Plant Build Dates
Mustang 2024 Flat Rock June 7, 2023 through October 25, 2023
US population of affected vehicles: 60. Affected vehicles are identified in OASIS and FSA VIN
Lists.
THE VEHICLES IN THIS PROGRAM ARE NOT TO BE DRIVEN UNTIL THE REPAIR HAS BEEN
PERFORMED
REASON FOR THIS SAFETY RECALL
In some of the affected vehicles, the brake pedal pivot tube may not have been properly flared.
Missing flares can cause the brake pedal pivot tube to become unseated, resulting in a loose brake
pedal. A loose brake pedal can result in a degradation or loss of braking function, which can increase
the risk of a crash.
SERVICE ACTION
DO NOT DRIVE, DEMONSTRATE OR DELIVER any new or used in-stock vehicles involved in this
safety recall. A complete Dealer Bulletin is planned to be provided to dealers the week of November
27, 2023 with additional claiming and customer handling information to support this safety recall.
Owners are advised not to drive the affected vehicles (see FSA VIN lists) until this repair has been
completed. To assist vehicle owners to have this repair completed dealers are to:
• Proactively contact owners to instruct them to stop driving their vehicle.
• Arrange to tow the owner’s vehicle to the dealership for repair (rentals are authorized – see
Rental Vehicles).
• Re-deliver the owner’s vehicle after the Recall has been completed.
Refer to the Vehicle Special Handling section for further details.
IMPORTANT: Dealers should open a Repair Order (RO) only when a full dealer bulletin is
published. Opening an RO against an Awareness or Advance Notice will result in warranty
rejections against a recall.
Ó Copyright 2023 Ford Motor Company
RENTAL VEHICLES
Dealers are pre-approved for up to 20 days for a rental vehicle. Follow Extended Service Plan (ESP)
guidelines for dollar amounts. Rentals will only be reimbursed for the day(s) the vehicle is at the
dealership for part replacement. Prior approval for more than 20 rental days is required from the
Special Service Support Center (SSSC). Contact the SSSC via the SSSC Web Contact Site for
consideration and approval if appropriate.
VEHICLE SPECIAL HANDLING
Dealers are authorized to claim up to $250 to provide towing services for this program.
• Vehicle towing to dealership (mandatory). Claim instructions for towing will be provided with
the full bulletin.
• Vehicle re-delivery to the owner’s location after repairs have been completed.
CUSTOMER NOTIFICATION
Owners of record will be notified via first-class mail after repair instructions and parts ordering
information have been provided to dealers.
Dealers are to proactively contact owners to instruct them to stop driving their vehicle.
PLEASE NOTE:
Federal law requires dealers to complete this recall service before a new vehicle is delivered to
the buyer or lessee. Violation of this requirement by a dealer could result in a civil penalty of
up to $26,315 per vehicle. Correct all vehicles in your new vehicle inventory prior to delivery.
DEALER-OPERATED RENTAL VEHICLES
The Fixing America’s Surface Transportation (FAST) Act law effective June 2016 prohibits a rental
company from selling, renting, or leasing vehicles subject to a safety or compliance recall. Please
consult your legal counsel for legal advice.
QUESTIONS & ASSISTANCE
For questions and assistance, contact the Special Service Support Center (SSSC) via the SSSC Web
Contact Site. The SSSC Web Contact Site can be accessed through the Professional Technician
System (PTS) website using the SSSC link listed at the bottom of the OASIS VIN report screen or
listed under the SSSC tab.
Sincerely,
Stacy L. Balzer

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OMB Control No.: 2127-0004
Part 573 Safety Recall Report 23V-800
The information contained in this report was submitted pursuant to 49 CFR §573
Manufacturer Name : Ford Motor Company
Submission Date : NOV 28, 2023
NHTSA Recall No. : 23V-800
Manufacturer Recall No. : 23S61
Manufacturer Information :
Manufacturer Name : Ford Motor Company
Address : 330 Town Center Drive
Suite 500 Dearborn MI 48126-2738
Company phone : 1-866-436-7332
Population :
Number of potentially involved : 66
Estimated percentage with defect : 100 %
Vehicle Information :
Vehicle 1 : 2024-2024 Ford Mustang
Vehicle Type : LIGHT VEHICLES
Body Style : ALL
Power Train : GAS
Descriptive Information : Affected vehicles are equipped with suspect brake pedal assemblies which may have
a missing flare on the brake pedal arm pivot tube. Ford reviewed supplier process and
maintenance records to determine the population of affected parts. The Ford process
is capable of tracing Brake Pedal Assembly production to the vehicle in which the
Brake Pedal Assembly is installed.
These vehicles are not produced in VIN order. Information as to the applicability of
this action to specific vehicles can best be obtained by either calling Ford’s toll-free
line (1-866-436-7332) or by contacting a local Ford or Lincoln dealer who can obtain
specific information regarding the vehicles from the Ford On-line Automotive Service
Information System (OASIS) database.
Production Dates : JUN 07, 2023 – OCT 25, 2023
VIN Range 1 : Begin : NR End : NR Not sequential
Description of Defect :
Description of the Defect : In some of the affected vehicles, the brake pedal pivot tube may not have been
properly flared. Missing flares can cause the brake pedal pivot tube to become
unseated, resulting in a loose brake pedal.
FMVSS 1 : NR
FMVSS 2 : NR
Description of the Safety Risk : Missing brake pedal pivot tube flares can cause the brake pedal pivot tube to
become unseated, resulting in a loose brake pedal. A loose brake pedal can
result in a degradation or loss of braking function, which can increase the risk
Part 573 Safety Recall Report 23V-800 Page 2
The information contained in this report was submitted pursuant to 49 CFR §573
of a crash.
Description of the Cause : The lifter mechanism at the brake pedal supplier’s flaring station sustained
damage due to misalignment of a part in the pallet, resulting in a missed flaring
operation. There were also subsequent adjustments made on the flaring
operation to address a squeak and rattle issue that could have resulted in a
missed flaring operation.
Identification of Any Warning
that can Occur :
NR
Involved Components :
Component Name 1 : Brake Pedal and Bracket Assembly
Component Description : Brake Pedal and Bracket Assembly (Automatic Transmission – Standard
Appearance)
Component Part Number : PR3C-2D094-AA
Component Name 2 : Brake Pedal and Bracket Assembly
Component Description : Brake Pedal and Bracket Assembly (Automatic Transmission – Sport
Appearance)
Component Part Number : PR3C-2D094-BC
Component Name 3 : Brake Pedal and Bracket Assembly
Component Description : Brake Pedal and Bracket Assembly (Manual Transmission)
Component Part Number : PR3C-2450-DD
Supplier Identification :
Component Manufacturer
Name : VENTRAMEX S.A DE C.V.
Address : AVENIDA MANANTIALES No 3 PARQUE INDUSTRI
QUERETARO Foreign States 76246
Country : Mexico
Part 573 Safety Recall Report 23V-800 Page 3
The information contained in this report was submitted pursuant to 49 CFR §573
Chronology :
On November 8, 2023, Ford’s Critical Concern Review Group (CCRG) opened an investigation into a report of a
loose brake pedal on a 2024 Mustang. Ford Customer Service Division (FCSD) notified the Plant Vehicle Team
(PVT) at Flat Rock Assembly Plant (FRAP) of a loose brake pedal identified during dealer pre-delivery
inspection. A missed flaring operation caused the brake pedal assembly not to retain the brake pedal pivot
tube. Supplier Technical Assistance (STA) and the brake pedal supplier reviewed assembly records and
determined the suspect brake pedal assembly was rejected by the pressure transducer in the supplier
production process and that the part was quarantined, however the supplier removed the part from quarantine
and shipped the part in error. STA and the supplier determined that the Supplier rejected 69 brake pedal
assemblies at the flaring station since start of production and 32 rejected pedal assemblies were assembled
into vehicles. 34 additional vehicles had pedals replaced without traceability at FRAP for a squeak and rattle
quality issue. These 34 vehicles are added to the campaign as an abundance of caution due to inability to locate
39 suspect pedals between the production facility and FRAP.
The CCRG issued an In-Transit Stop Ship (ITSS).
On November 17, 2023, Ford’s Field Review Committee reviewed the concern and approved a field action.
Ford is not aware of any reports of accident or injury related to this condition.
Description of Remedy :
Description of Remedy Program : Ford is contacting owners and instructing them not to drive their vehicle.
Owners are asked to work with a Ford or Lincoln dealer to have their
vehicle towed in for service. Dealers will replace the Brake Pedal and
Bracket Assembly. There will be no charge for this service.
Ford provided the general reimbursement plan for the cost of remedies
paid for by vehicle
owners prior to notification of a safety recall in May 2023. The ending date
for reimbursement
eligibility is estimated to be December 31, 2023.
Ford will forward a copy of the notification letters to dealers to the agency
when available.
How Remedy Component Differs
from Recalled Component :
Replacement brake pedal assemblies (PR3C-2D094-AA, PR3C-2D094-BC,
PR3C-2450-DD) will have a properly flared pedal arm pivot tube.
Identify How/When Recall Condition
was Corrected in Production :
NR
Recall Schedule :
Part 573 Safety Recall Report 23V-800 Page 4
The information contained in this report was submitted pursuant to 49 CFR §573
Description of Recall Schedule : Notification to dealers occurred on November 17, 2023. Ford is currently
contacting owners by phone and email. Mailing of owner notification
letters is expected to begin December 18, 2023, and is expected to be
completed by December 22, 2023.
Planned Dealer Notification Date : NOV 28, 2023 – DEC 01, 2023
Planned Owner Notification Date : DEC 18, 2023 – DEC 22, 2023
* NR – Not Reported

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© Copyright 2023 Ford Motor Company
Stacy L. Balzer Ford Motor Company
Director P. O. Box 1904
Service Engineering Operations Dearborn, Michigan 48121 Ford Customer Service Division TO: All U.S. Ford and Lincoln Dealers
SUBJECT: NEW VEHICLE DEMONSTRATION / DELIVERY HOLD
*DO NOT DRIVE VEHICLES*
Safety Recall 23S61
Certain 2024 Model Year Mustang Vehicles Loose Brake Pedal Pivot Pin
AFFECTED VEHICLES November 30, 2023 Vehicle
Mustang Model Year
2024 Assembly Plant
Flat Rock Build Dates
June 7, 2023 through October 25, 2023 US population of affected vehicles: 60. Affected vehicles are identified in OASIS and FSA VIN Lists.
Note: Some vehicles may be in the process of being repaired at the plant. Monitor OASIS before opening an RO and/or beginning a repair. Parts purchased for an FSA can be returned for credit if required. See the EXCESS STOCK RETURN details in Labor Allowances and Parts Ordering Information for more information.
REASON FOR THIS SAFETY RECALL
In some of the affected vehicles, the brake pedal pivot tube may not have been properly flared. Missing flares can cause the brake pedal pivot tube to become unseated, resulting in a loose brake pedal. A loose brake pedal can result in a degradation or loss of braking function, which can increase the risk of a crash.
SERVICE ACTION
DO NOT DRIVE, DEMONSTRATE OR DELIVER any new or used in-stock vehicles involved in this recall. Dealers are to inspect, and if necessary, replace the brake pedal and bracket assembly following the dealer bulletin technical information. This service must be performed on all affected vehicles at no charge to the vehicle owner. For new vehicle storage guidelines, refer to EFC13033, Storage Guidelines for New Vehicles.
Owners are advised not to drive the affected vehicles (see FSA VIN list) until this repair has been completed. To assist vehicle owners to have this repair completed dealers are to:
• Proactively contact owners to instruct them to stop driving their vehicle.
• Arrange to tow the owner’s vehicle to the dealership for repair (rentals are authorized – see Rental Vehicles)
• Re-deliver the owner’s vehicle after the Recall has been completed.
OWNER NOTIFICATION MAILING SCHEDULE
Owner letters are expected to be mailed the week of December 18, 2023. Dealers should repair any affected vehicles that arrive at their dealerships, whether or not the customer has received a letter.
PLEASE NOTE:
Federal law requires dealers to complete this recall service before a new vehicle is delivered to the buyer or lessee. Violation of this requirement by a dealer could result in a civil penalty of
,315 per vehicle. Correct all vehicles in your new vehicle inventory before delivery. ATTACHMENTS
• Administrative Information
• Labor Allowances and Parts Ordering Information
• Technical Instructions
• Mobile Service Repair Assessment
• Mobile Repair/Vehicle Pick-Up & Delivery Record
• Owner Notification Letter QUESTIONS & ASSISTANCE
For questions and assistance, contact the Special Service Support Center (SSSC) via the SSSC Web Contact Site. The SSSC Web Contact Site can be accessed through the Professional Technician Society (PTS) website using the SSSC link listed at the bottom of the OASIS VIN report screen or listed under the SSSC tab. Sincerely, Stacy L. Balzer © Copyright 2023 Ford Motor Company Safety Recall 23S61 Administrative Information
Page 1 of 3 MOBILE SERVICE REPAIR ASSESSMENT LEVEL
• All repairs in this program have the following assessment level:
– Not a Mobile Service Repair
OASIS ACTIVATION
OASIS was activated on November 17, 2023.
FSA VIN LISTS ACTIVATION
FSA VIN Lists were made available through https://web.fsavinlists.dealerconnection.com on November 17, 2023. Owner names and addresses will be available by December 29, 2023.
NOTE: Your FSA VIN Lists may contain owner names and addresses obtained from motor vehicle registration records. The use of such motor vehicle registration data for any purpose other than in connection with this recall is a violation of law in several states, provinces, and countries. Accordingly, you must limit the use of this listing to the follow-up necessary to complete this recall.
SOLD VEHICLES
• Ford has issued instructions to stop selling/delivering or driving vehicles under this safety recall. Owners should contact their dealer for an appointment to have their vehicles remedied as soon as practicable.
• Immediately contact any of your affected customers whose vehicles are not on your VIN list but are identified in OASIS. Give the customer a copy of the Owner Notification Letter (when available) and schedule a service date.
• Correct other affected vehicles identified in OASIS which are brought to your dealership.
• Dealers are to prioritize repairs of customer vehicles over repairs of new and used vehicle inventory.
STOCK VEHICLES
• Correct all affected units in your new vehicle inventory before delivery.
• Use OASIS to identify any affected vehicles in your used vehicle inventory.
DEALER-OPERATED RENTAL VEHICLES
The Fixing America’s Surface Transportation (FAST) Act law effective June 2016 prohibits a rental company from selling, renting or leasing vehicles subject to a safety or compliance recall. Please consult your legal counsel for legal advice.
BRANDED / SALVAGED TITLE VEHICLES
Affected branded / salvaged title vehicles are eligible for this recall. © Copyright 2023 Ford Motor Company Safety Recall 23S61 Administrative Information
Page 2 of 3 OWNER REFUNDS
• This safety recall must still be performed, even if the owner has paid for a previous repair. Claiming a refund will not close the recall on the vehicle.
• Ford Motor Company is offering a refund for owner-paid repairs covered by this recall if the repair was performed prior to the date indicated in the reimbursement plan, which is posted with this bulletin. Owners are directed to seek reimbursement through authorized dealers or, at their option, directly through Ford Motor Company at P.O. Box 6251, Dearborn, MI 48121- 6251.
• Dealers are also pre-approved to refund owner-paid emergency repairs that were performed away from an authorized servicing dealer after the end date specified in the reimbursement plan. Non-covered repairs, or those judged by Ford to be excessive, will not be reimbursed.
• Refunds will only be provided for the cost associated with brake pedal and bracket assembly replacement.
RENTAL VEHICLES
Dealers are pre-approved for up to 2 days for a comparable rental vehicle. If the rental was provided under the advance notice published on November 17, 2023, dealers are pre-approved for up to 20 days. Follow Extended Service Plan (ESP) guidelines for dollar amounts. Rentals will only be reimbursed for the day(s) the vehicle is at the dealership for part replacement. Prior approval for more than 20 rental day(s) is required from the SSSC. Contact the SSSC via the SSSC Web Contact Site for consideration and approval if appropriate.
TOWING
If towing is required, dealers are authorized to claim up to a maximum value of $250 to provide towing services for this program.
VEHICLE DELIVERY- Participating Dealers
Dealers participating in the Remote Experience Program:
• Ford Dealers – Refer to EFC12071, 2023 Remote Experience Program, Delivery Offset section for additional details.
VEHICLE DELIVERY- Non-participating Dealers
Ford Dealers not participating in the 2023 Remote Experience Program for Pick-Up & Delivery are authorized to claim unique services for completing this program.
• Dealers are authorized to claim one-half labor hour per repair for vehicle Delivery services. Refer to Labor Allowances for details.
• Dealers must retain a Vehicle Pick-Up & Delivery Record with the repair order documentation.
ADDITIONAL REPAIR (LABOR TIME AND/OR PARTS)
Additional repairs identified as necessary to complete the FSA should be managed as follows:
• For related damage and access time requirements, refer to the Warranty and Policy Manual / Section 6 – Ford & Lincoln Program Policies / General Information & Special Circumstances for FSA’s / Related Damage.
• For vehicles within new vehicle bumper-to-bumper warranty coverage, no SSSC approval is required, although related damage must be on a separate repair line with the “Related Damage” radio button checked.
o Ford vehicles – 3 years or 36,000 miles
• For vehicles outside new vehicle bumper-to-bumper warranty coverage, submit an Approval Request to the SSSC Web Contact Site prior to completing the repair. © Copyright 2023 Ford Motor Company Safety Recall 23S61 Administrative Information
Page 3 of 3 CLAIMS PREPARATION AND SUBMISSION
• Claim Entry: Enter claims using Dealer Management System (DMS) or One Warranty Solution (OWS) online.
o When entering claims, select claim type 31: Field Service Action. The FSA number 23S61 is the sub code.
o For additional claims preparation and submission information, refer to the Recall and Customer Satisfaction Program (CSP) Repairs in the OWS User Guide.
• Related Damage/Additional labor and/or parts: Must be claimed as Related Damage on a separate repair line from the FSA with same claim type and sub code as described in Claim Entry above.
IMPORTANT: Click the Related Damage Indicator radio button.
• Rentals: For rental vehicle claiming, follow Extended Service Plan (ESP) guidelines for dollar amounts. Enter the total amount of the rental expense under the Miscellaneous Expense code RENTAL.
• Refunds: Submit refunds on a separate repair line.
– Program Code: 23S61 – Misc. Expense: ADMIN
– Misc. Expense: REFUND – Misc. Expense: 0.2 Hrs.
o Multiple refunds should be submitted on one repair line and the invoice details for each repair should be detailed in the comments section of the claim.
• Vehicle Delivery:
o Dealers participating in the Remote Experience Program –
▪ Refer to EFC12071, 2023 Remote Experience Program, Pick-Up & Delivery (PDL) Offset section for additional details.
o Dealers NOT participating in the Remote Experience Program –
▪ Dealers may claim one-half labor hour per repair for vehicle Pick-Up & Delivery services.
▪ Dealers must retain a Vehicle Pick-Up & Delivery Record with the repair order documentation.
• Provision for Towing: Dealers are authorized to claim up to a maximum value of $250 to provide towing services for completing this program. Submit on the same line as the repair.
o Program Code: 23S61
o Misc. Expense: OTHER
o Misc. Expense: Claim up to $250.00 © Copyright 2023 Ford Motor Company Labor Allowances and Parts Ordering Information
Page 1 of 3 Safety Recall 23S61 LABOR ALLOWANCES
Description Labor Operation Labor Time
Inspect Brake Pedal and Bracket Assembly – (All Vehicles)
PASS – Brake Pedal and Bracket Assembly passes inspection, no further action is required.
Inspect Brake Pedal and Bracket Assembly –
(Vehicles Equipped with an Automatic Transmission) FAIL – Brake Pedal and Bracket Assembly does not pass inspection, replace Brake Pedal Bracket Assembly.
Inspect Brake Pedal and Bracket Assembly –
(Vehicles Equipped with a Manual Transmission) FAIL – Brake Pedal and Bracket Assembly does not pass inspection, replace Brake Pedal Bracket Assembly.
Vehicle Delivery Allowance:
This allowance is only for non-eligible 2023 Remote Experience Program Dealers.
NOTE: This allowance is for dealer-performed vehicle Delivery for dealership repairs only. Can only be claimed once, regardless of outstanding FSAs repaired.
PARTS REQUIREMENTS / ORDERING INFORMATION
Special Program Part Ordering: 23S61A 23S61B 23S61C 23S61PP 0.3 Hours 1.5 Hours 1.9 Hours 0.5 Hours To place an order for PR3Z-2455-A, PR5Z-2455-C, or PR3Z-2455-E submit a VIN-specific Part Order contact via the SSSC Web Contact Site. Due to limited part availability a signed sales agreement will be required for unsold vehicles. Part Number PR3Z-2455-A PR3Z-2455-C PR3Z-2455-E Description For Vehicles Equipped with an Automatic Transmission and Standard Pedal Package: Brake Pedal and Bracket Assembly
For Vehicles Equipped with an Automatic Transmission and Sport Pedal Package: Brake Pedal and Bracket Assembly
For Vehicles Equipped with a Manual Transmission and Sport Pedal Package:
Brake Pedal and Bracket Assembly Order Quantity 1 1 1 Claim Quantity 1 1 1 Dealers will be notified via a DOES II communication if circumstances warrant a change in part supply strategy and when open ordering resumes. © Copyright 2023 Ford Motor Company Labor Allowances and Parts Ordering Information
Page 2 of 3 Safety Recall 23S61 Order the parts below through normal order processing channels:
Part Number Description Order
Quantity Claim Quantity L1MZ-2L523-A W520212-S440 Brake Booster Push Rod Clevis-Locking Pin 1 1
Brake Pedal and Bracket Assembly Nuts
(4 nuts required/4 nuts per package) 1 4 To guarantee the shortest delivery time, an emergency order for parts must be placed.
DEALER PRICE
For latest prices, refer to DOES II.
PARTS RETENTION, RETURN AND SCRAPPING
Follow the provisions of the Warranty and Policy Manual, Section 1 – WARRANTY PARTS RETENTION AND RETURN POLICIES. If a replaced part receives a scrap disposition, the part must be scrapped in accordance with all applicable local, state and federal environmental protection and hazardous material regulations. Federal law prohibits selling motor vehicle parts or components that are under safety, compliance, or emissions recall.
EXCESS STOCK RETURN
The excess stock returned for credit must have been purchased from Ford Customer Service Division by Policy Procedure Bulletin 4000.
REPLACED FSA PARTS INSPECTION AND SIGN OFF
Effective March 1ˢᵗ, 2021, all parts replaced as part of an FSA repair with a repair order open date of March 1ˢᵗ, 2021, or later must be inspected and signed off on the repair order by a member of your dealer fixed operations management team or an employee of the task has been delegated to. If the task is to be delegated to a non-management employee, the employee needs to be someone other than the technician who completed the repair and needs to understand the importance of completing this task consistently and accurately.
• All parts replaced as part of an FSA repair should be returned to the parts department following the Warranty Parts Retention and Return Policies.
• Inspect the replaced parts to verify the FSA repair was completed.
• If the FSA repair is found to be complete, the designated employee signs the repair order line or parts return stamp area (electronic or hand signed) for the FSA repair indicating the parts were inspected and validated to have been replaced.
• After the parts have been inspected, they should be handled based on the guidance in the parts status report in the Online Warranty System (Hold, Return, CORE, Scrap, etc.). Please visit FMCDEALER > PARTS & SERVICE > WARRANTY ADMINISTRATION & WARRANTY PARTS RETURN for the latest Immediate Scrap List information.
• This process is subject to review during warranty audits for FSA repairs with a repair order open date of March 1ˢᵗ, 2021, or later. Any eligible FSA claims requiring parts replacement found not to have been inspected and signed off during a warranty audit will be subject to chargeback and consideration for enrollment into the Dealer Incomplete Recall Repair Process. © Copyright 2023 Ford Motor Company Labor Allowances and Parts Ordering Information
Page 3 of 3 Safety Recall 23S61 REPLACED FSA PARTS INSPECTION AND SIGN OFF (continued)
Note: Other approvals (electronic or handwritten) for add-on repair lines, dealer-owned vehicle repairs, and repeat repairs do not qualify as FSA parts inspection approvals. The post-repair FSA parts inspection process (electronic or handwritten) is independent of other warranty approval requirements. The approval by the designated employee implies that the FSA parts were found to be replaced and must be able to be identified on the Repair Order. If multiple FSAs require approval on a single Repair Order, each applicable occurrence will require individual post-repair approval by the designated employee. © Copyright 2023 Ford Motor Company TECHNICAL INSTRUCTIONS
PAGE 1 OF 1 SAFETY RECALL 23S61 CERTAIN 2024 MODEL YEAR MUSTANG VEHICLES — LOOSE BRAKE PEDAL PIVOT PIN SERVICE PROCEDURE 1. Using a standard length 5/16 (8 mm) Hex key, insert the short arm of the Hex key into the right hand (RH) side of the brake pedal pivot point on the bracket and apply pressure to check for pivot pin movement. If the pivot pin moves and allows the hex key to move inward, or the long part of the hex key touches the bracket assembly it DOES NOT PASS inspection. See Figure 1 and video links below. DOES NOT PASS – Replace the Brake Pedal Bracket. Follow the Workshop Manual (WSM) procedures in Section 206-06. PASS – This completes the Field Service Action (FSA). NOTE: Brake pedal bracket shown out of the vehicle for clarity. NOTE: Manual transmission brake pedal shown, others similar.
PASS DOES NOT PASS
5/16 INCH
(8 MM) HEX KEY 5/16 INCH
(8 MM) HEX KEY BRAKE PEDAL ARM BRAKE PEDAL ARM FIGURE 1 23784A IMPORTANT NOTE: Federal law prohibits selling motor vehicle parts or components that are under safety, compliance, or emissions recall. Unless a part is requested to be returned to Ford, all parts replaced under this FSA must be scrapped in accordance with all applicable local, state and federal environmental protection and hazardous material regulations. Refer to the Parts Retention, Return, & Scrapping section of the FSA dealer bulletin for further information. CPR © 2023 FORD MOTOR COMPANY DEARBORN, MICHIGAN 48121
11/2023 23S61 Recall Mobile Service Repair Assessment
Page 1 of 2 Mobile Service Repair Assessment Assessment levels have been identified to help determine the ease of performing eligible mobile service repairs for a Field Service Action (FSA) outside of the dealership service facility. Dealer Bulletin
Within the Administrative Information Attachment of the dealer bulletin a mobile service repair assessment level(s) will be provided. These assessment levels have been determined using the amount of time, equipment and labor identified to perform the intended service action. Assessment Levels
– Light Mobile Service Description of each level that is used to determine the overall assessment.
– Mobile Reprogramming
• Module Programming or similar type services
• Minimum tools maybe required other than an IDS/FDRS setup
• FDRS programming that requires internet connection (wi-fi or mobile hotspot)
• Make sure vehicle has a charge port to ensure battery voltage is maintained during flashing of the module(s)
• Repairs not greater than 1 hour in length (including time to wait for programming)
Note: The location will need a charging station or wall box to maintain the 12-volt battery. – Light Mobile Service
• Interior repair procedures that do not require seat, dash, or headliner removal
• Under hood repairs that do not require large component removal
• Exterior repairs that do not require large component/panel removal
• Repairs may require standard hand tools (Access to a Technician starter kit or similar) 23S61 Recall Mobile Service Repair Assessment
Page 2 of 2 – Enhanced Mobile Service
• A two-person process is required anytime a procedure requires work under the vehicle
• Brake Inspection and Brake Repair/Replacement
• Limited Suspension Component replacement (no alignment)
• Under Vehicle access for limited repairs (no large component removal)
• Vehicle Check Up – VCU
• Pre-Delivery Inspection – PDI
• Used Car Inspection/Presale Inspection
• May require floor jack, jack stands, and impact tools
Note: Wheel lock may be required. – Advanced Mobile Service
• Fluid Exchange/Oil Change
• Light Repairs
• Brake Hydraulic Repairs – Wheel and Tire Mobile Service
• Tire Removal from Wheel
• Tire Balancing
• Tire Repair
Note: Specialized Mobile Service unit and equipment including Tire balancer and Tire Changer required. – Not a Mobile Service Repair
• Large component removal
• BEV Battery Replacement
• Requires a vehicle hoist – to complete the repair (more than inspection)
• Required vehicle alignment
• Requires significant vehicle disassembly
• Repairs greater than 2-3 hours
• Any repairs that require M-Time
• Includes a service procedure where the vehicle owner may be distressed about the state of their vehicle Mobile or Pick-Up and Delivery Repair Record
Page 1 of 1
23S61
Mobile Repair / Vehicle Pick-Up and Delivery Record
VIN received (check one):
☐ Mobile Repair
☐ Pick-up and/or delivery service
As outlined below for the 23S61 Field Service Action program.
☐ Mobile Repair – Date: OR
☐ Pick-up – Date: ☐ Delivery – Date: Repair Order # Repair Order Date
Service Manager Signature Date

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SEOCONTENT-END