NHTSA ID Number: 10238292
Manufacturer Communication Number: TSB 23-2200
Summary
Some 2021-2023 Bronco vehicles equipped with a soft top roof may exhibit rear quarter window(s) that do not stay attached to the rear window after driving the vehicle or using the soft top quick access cargo function to raise the rear of the soft top assembly for luggage compartment access. This may be due to a retention channel(s) on the rear window that is too narrow. Do not replace the rear quarter windows. To correct this condition, follow the Service Procedure to secure the rear quarter window(s) in place until a new rear window can be obtained to permanently correct this condition.
Model:
Ford
2021-2023 Bronco |
Issue: Some 2021-2023 Bronco vehicles equipped with a soft top roof may exhibit rear quarter window(s) that do not stay attached to the rear window after driving the vehicle or using the soft top quick access cargo function to raise the rear of the soft top assembly for luggage compartment access. This may be due to a retention channel(s) on the rear window that is too narrow. Do not replace the rear quarter windows. To correct this condition, follow the Service Procedure to secure the rear quarter window(s) in place until a new rear window can be obtained to permanently correct this condition.
Action: Follow the Service Procedure to correct the condition on vehicles that meet all of the following criteria:
- 2021-2023 Bronco
- Equipped with a factory soft top roof (issue may have started after a service replacement rear window was installed)
- Rear quarter window(s) does not stay attached to the rear window after driving the vehicle or after using the easy access function to raise the rear of the soft top assembly for luggage compartment access.
Service Procedure
1. Are the rear quarter window(s) not staying attached to the rear window channels as shown in Figure 1?
(1). Yes – proceed to Step 2.
(2). No – this article does not apply.
Figure 1 – Left rear shown, right rear similar.
2. Manually install the quarter window(s) into the rear window retention channels. To be sure proper window alignment is achieved, perform the installation starting at the bottom and finishing at the top. (Figure 2)
Figure 2 – Left side shown, right side similar.
3. Use a non-marring trim tool to push the rear quarter window(s) completely into the rear window retention channel(s). Do not drag the tool on the window while applying pressure. Do not damage the fabric during this step. Perform this step on the entire length of the rear quarter window(s) until they are fully seated in the rear window retention channel(s). When fully installed, the rear quarter window ridge (fabric) should sit sub-flush to the rear window just behind it. (Figure 3)
Figure 3 – Left side shown, right side similar.
4. Perform 5 open and close cycles of the soft top quick access cargo function. Make sure to open the soft top each time just high enough to engage the soft top prop rod. To close, re-secure the soft top prop rod and lightly slam the soft top down to be sure both clips are fully engaged which will re-secure the top in the down position. Refer to the Workshop Manual (WSM), Section 501-18A > Step 1 video (from the 4:40 minute mark to the 5:00 minute mark).
5. Did the rear quarter windows remain fully secured during Step 4?
(1). Yes – repair is complete. Advise the customer against removing the rear quarter windows and rear window until a new rear window can be obtained for the vehicle. Schedule a follow up appointment with the customer when new rear windows are available to order. As of publishing, expected timing is August 2023.
(2). No – perform Steps 3-5 again.
3 Affected Products
Vehicle
| MAKE | MODEL | YEAR |
| FORD | BRONCO | 2021-2023 |
1 Associated Document
Manufacturer Communications
23-2200
21 June 2023
MC-10238292-0001.pdf 315.887KB
NHTSA ID Number: 10240720
Manufacturer Communication Number: SSM 51830
Summary
Some 2021-2023 Bronco vehicles equipped with a soft top roof may exhibit rear quarter window(s) that do not stay attached to the rear window after driving the vehicle or using the soft top quick access cargo function to raise the rear of the soft top assembly for luggage compartment access. This may be due to a retention channel on the rear window that is too narrow. To correct this condition, replace the rear window assembly (service base part # 7842006). Refer to Section 501-18A > Removal and Installation > Soft Top Assembly.
1 Associated Document
Manufacturer Communications
SSM 51830
2021-2023 Bronco – Soft Top Roof – Rear Quarter Window(s) Not Staying Attached To The Rear Window
- 1.【Compatibility】The bronco soft top roof rack is compatible with for Ford Bronco Soft Top 2 Door 4 Door 2021 2022 2023 2024 2025 2026 (Note:NOT compatible with for Bronco Hard Top and Bronco Sport)
- 2.【Material】The bronco roof rack for soft top is made of high-quality aluminum,which reduces weight but increases load-bearing.Built in soft rubber pads to prevent scratches on the roof rails.Black powder coating finish,sturdy and can be used for a long time,wear-resistant,and not easy to rust,paint peeling,or scratches.
- 3.【Multifunctional】The roof rack cross bar can be used together with the roof box and roof frame,making it suitable for carrying roof bags,canoes,luggage,snowboards,skiing bicycles,bicycle racks,surfboards,etc.Increase the storage space of the vehicle,share the pressure of vehicle loading,and easily carry more travel items.
- 4.【Design】Adopting aerodynamic design,effectively reducing wind resistance,minimizing noise during high-speed driving,and creating a quiet travel experience.Perfect fit,no vibration during use.The maximum load can reach 300 pounds.
- 5.【Package and Installations】The packages include 2pcs soft top roof rack crossbars and mounting hardware.Easy to assemble and disassemble in a few minutes without drilling or cutting.Provide more storage space for your travel items.
- PERFECT FIT: Sunshade is customized for 2021 2022 2023 2024 2025 2026 New Ford Bronco 4 Door Full Length. Soft top and hard top are compatible. CAUTION!!! NOT FOR BRONCO 2 DOOR! NOT FOR BRONCO SPORT
- PROTECTION: For Bronco 4 Door bimini top sun shade is breathable and can keep passengers from most of the sun rays, leaves, and dust, also reduce wind noise, and protect interior equipment, which is perfect for SUMMER, DESERT, JUNGLE, MOUNTAIN, and DUNES
- LONG LASTING: For New Bronco sunshade is made of high-density beach PVC material, metal grommets, and double-sewn edges, which are anti-tear and anti-debris, anti-corrosion, durable, and long-lifetime
- WITHOUT DRILLING OR MODIFICATION: For Bronco 4 Door bikini top roof is attached to the roll cage with bungee cords and included screws, which are easy to install & remove, and also can work with soft top & hard top together. It is very suitable for your travel
- WHAT YOU GET: 1 x full-length sunshade for 2021 2022 2023 2024 2025 2026 New Ford Bronco 4 Door, with 20 bungee cords, with mounting accessories
- ✔ SUNLIGHT BLOCKER & UV RESISTANT: Sunshade Compatible with 2021 2022 2023 2024 2025 2026 Ford Bronco Accessories, bikini top can protect the driver, passengers, and the inside of the vehicle from ultraviolet sunlight, and reduce heat. like you are in the shade all time. while still letting you feel the cool wind in your face
- ✔ WIND BREAKER AND NOISE REDUCTION: Sun shade sunscreen for Bronco minimizes reduces wind and howling, isolates the fallen leaves and small rocks, and provides you with a quiet, clean, and safe driving experience
- ✔ HEAVY-DUTY CONSTRUCTION: Made of heavy-duty polyester material, double-sewn edges, and Rust-proof copper grommets design provide you extra strength protection and lasting durability from everyday wear-and-tear. The strong bungee cord keeps for Bronco bimini top taut without repeating adjustments
- ✔ EASY INSTALLATION: For Ford bronco accessories sun shade top 4 doors just install by bungee cords. No need for any modifications. It's simple and convenient to install or remove. You can put the top back on with it installed, just need to remove the straps at the front (#2) and the sides (middle #3) to put the hard top back on
- ✔ WHAT YOU GET: Each set includes 1 x sunshade for 2021 2022 2023 2024 2025 2026 Ford Bronco 4 door and matching hardware, installation manual. If you have any questions, please don’t hesitate to let me know and we will provide satisfactory service
- SUPERIOR PROTECTION- Our new made for Bronco Sunshade innovation includes a high-quality UV resistant mesh. This made for ford bronco accessory is designed for strong protection against harmful UV rays, ensuring you and your passengers enjoy the open-air experience that we all love!
- ONE TIME STURDY INSTALL - Once installed, there's no need to remove it – crafted from durable, long-lasting material, it's designed to endure the harsh outdoor elements like sunlight, rain, and wind. You can install both the soft or hard top without removing the sunshade.
- HARD & SOFT TOP COMPATIBLE – This made for Bronco Sunshade is compatible for hard and soft tops and crafted with a precise design to perfectly fit your bronco. Equipped with a versatile zipper and hooks for an impeccable fit, highlighting Alien Sunshade's commitment to excellence and adaptability in auto sunshade solutions.
- DOESN'T FLAP IN THE WIND - our made for Ford Bronco Sunshade stays tight with our bungees that fasten around the roll bars and is highway-speed tested. No flapping. Enjoy that amazing open-air driving experience!
- CUSTOMIZED LOOK & STYLE FOR YOUR BRONCO - your Ford Bronco is unique! It features a stylish and eye-catching design that will enhance the look of your car's interior while keeping it cool and comfortable in hot weather.
- 【Compatible with Ford Bronco Soft Top 4-Door】Our soft top roof rack cross bars are specifically designed to fit perfectly on the 2021.2022.2023.2024 Ford Bronco Soft Top 4-Door. Please ensure compatibility before making a purchase. (Note:NOT compatible with for Bronco Hard Top and Bronco Sport)
- 【Maximize Your Car's Capacity】With a weight capacity of 68 kg /150 lbs, our bronco Soft Top 4-Door roof rack cross bars allow you to effortlessly transport large items such as luggage racks, surfboards, camping gear, mountain bikes, and skis. Make your journeys smoother and more enjoyable with increased storage space.
- 【Bring You Security & Durability】bronco Soft Top 4-Door roof rack cross bars are made from 2020 Aluminum Extrusion . Aluminum is on average 30% lighter than steel. Our roof rack crossbars can withstand greater stresses than the best all-steel roof rack at 1/3rd less the weight.
- 【Multiple tie-down options】Silicone rings on both sides allow the rope to secure the goods more securely to the roof rack cross bars.The 2 top facing T-slot channels offer numerous solutions for tie-down options, you can place your cargo on it with great confidence.
- 【Non-destructive installation】Installation in the original car holes, no drilling required. The brackets that contact the bronco body are covered with cotton pads to avoid scratching the car body. The roof rack includes cross bars, mounting brackets, and hardware, and can be easily DIY installed in about 30 minutes according to the installation instructions and installation video.
Last update on 2026-06-18 / Affiliate links / Images from Amazon Product Advertising API
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6/26/23, 2:53 PM 2021 Bronco https://www.fordtechservice.dealerconnection.com 1/4 TECHNICAL SERVICE BULLETIN Soft Top Roof – Rear Quarter Window(s) Not Staying Attached To The Rear Window 23-2200 21 June 2023 Model: Ford 2021-2023 Bronco Issue: Some 2021-2023 Bronco vehicles equipped with a soft top roof may exhibit rear quarter window(s) that do not stay attached to the rear window after driving the vehicle or using the soft top quick access cargo function to raise the rear of the soft top assembly for luggage compartment access. This may be due to a retention channel(s) on the rear window that is too narrow. Do not replace the rear quarter windows. To correct this condition, follow the Service Procedure to secure the rear quarter window(s) in place until a new rear window can be obtained to permanently correct this condition. Action: Follow the Service Procedure to correct the condition on vehicles that meet all of the following criteria: • 2021-2023 Bronco • Equipped with a factory soft top roof (issue may have started after a service replacement rear window was installed) • Rear quarter window(s) does not stay attached to the rear window after driving the vehicle or after using the easy access function to raise the rear of the soft top assembly for luggage compartment access. Labor Times Description 2021-2023 Bronco: Reinstall One (1) Rear Quarter Window And Cycle The Soft Top Following The Service Procedure Includes Time To Reinstall And Test Two Times If Required (Do Not Use With Any Other Labor Operations) 2021-2023 Bronco: Reinstall Both (2) Rear Quarter Windows And Cycle The Soft Top Following The Service Procedure Includes Time To Reinstall And Test Two Times If Required (Do Not Use With Any Other Labor Operations) Operation No. 232200A 232200B Time 0.3 Hrs. 0.4 Hrs, Repair/Claim Coding Causal Part: 7842006 Condition Code: 42 Service Procedure 1. Are the rear quarter window(s) not staying attached to the rear window channels as shown in Figure 1? (1). Yes – proceed to Step 2. (2). No – this article does not apply. Figure 1 – Left rear shown, right rear similar. 6/26/23, 2:53 PM 2021 Bronco 2. Manually install the quarter window(s) into the rear window retention channels. To be sure proper window alignment is achieved, perform the installation starting at the bottom and finishing at the top. (Figure 2) Figure 2 – Left side shown, right side similar. https://www.fordtechservice.dealerconnection.com 2/4 6/26/23, 2:53 PM 2021 Bronco 3. Use a non-marring trim tool to push the rear quarter window(s) completely into the rear window retention channel(s). Do not drag the tool on the window while applying pressure. Do not damage the fabric during this step. Perform this step on the entire length of the rear quarter window(s) until they are fully seated in the rear window retention channel(s). When fully installed, the rear quarter window ridge (fabric) should sit sub-flush to the rear window just behind it. (Figure 3) Figure 3 – Left side shown, right side similar. 4. Perform 5 open and close cycles of the soft top quick access cargo function. Make sure to open the soft top each time just high enough to engage the soft top prop rod. To close, re-secure the soft top prop rod and lightly slam the soft top down to be sure both clips are fully engaged which will re-secure the top in the down position. Refer to the Workshop Manual (WSM), Section 501-18A > Step 1 video (from the 4:40 minute mark to the 5:00 minute mark). 5. Did the rear quarter windows remain fully secured during Step 4? (1). Yes – repair is complete. Advise the customer against removing the rear quarter windows and rear window until a new rear window can be obtained for the vehicle. Schedule a follow up appointment with the customer when new rear windows are available to order. As of publishing, expected timing is August 2023. (2). No – perform Steps 3-5 again. © 2023 Ford Motor Company All rights reserved. https://www.fordtechservice.dealerconnection.com 3/4 6/26/23, 2:53 PM 2021 Bronco https://www.fordtechservice.dealerconnection.com 4/4 NOTE: The information in Technical Service Bulletins is intended for use by trained, professional technicians with the knowledge, tools, and equipment to do the job properly and safely. It informs these technicians of conditions that may occur on some vehicles, or provides information that could assist in proper vehicle service. The procedures should not be performed by “do-it-yourselfers”. Do not assume that a condition described affects your car or truck. Contact a Ford or Lincoln dealership to determine whether the Bulletin applies to your vehicle. Warranty Policy and Extended Service Plan documentation determine Warranty and/or Extended Service Plan coverage unless stated otherwise in the TSB article. The information in this Technical Service Bulletin (TSB) was current at the time of printing. Ford Motor Company reserves the right de this information with updates. The most recent information is available through Ford Motor Company’s on-line technical resources.
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