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NHTSA ID Number: 10238292
Manufacturer Communication Number: TSB 23-2200
Summary
Some 2021-2023 Bronco vehicles equipped with a soft top roof may exhibit rear quarter window(s) that do not stay attached to the rear window after driving the vehicle or using the soft top quick access cargo function to raise the rear of the soft top assembly for luggage compartment access. This may be due to a retention channel(s) on the rear window that is too narrow. Do not replace the rear quarter windows. To correct this condition, follow the Service Procedure to secure the rear quarter window(s) in place until a new rear window can be obtained to permanently correct this condition.
Model:
| Ford
2021-2023 Bronco |
Issue: Some 2021-2023 Bronco vehicles equipped with a soft top roof may exhibit rear quarter window(s) that do not stay attached to the rear window after driving the vehicle or using the soft top quick access cargo function to raise the rear of the soft top assembly for luggage compartment access. This may be due to a retention channel(s) on the rear window that is too narrow. Do not replace the rear quarter windows. To correct this condition, follow the Service Procedure to secure the rear quarter window(s) in place until a new rear window can be obtained to permanently correct this condition.
Action: Follow the Service Procedure to correct the condition on vehicles that meet all of the following criteria:
- 2021-2023 Bronco
- Equipped with a factory soft top roof (issue may have started after a service replacement rear window was installed)
- Rear quarter window(s) does not stay attached to the rear window after driving the vehicle or after using the easy access function to raise the rear of the soft top assembly for luggage compartment access.
Service Procedure
1. Are the rear quarter window(s) not staying attached to the rear window channels as shown in Figure 1?
(1). Yes – proceed to Step 2.
(2). No – this article does not apply.
Figure 1 – Left rear shown, right rear similar.
2. Manually install the quarter window(s) into the rear window retention channels. To be sure proper window alignment is achieved, perform the installation starting at the bottom and finishing at the top. (Figure 2)
Figure 2 – Left side shown, right side similar.
3. Use a non-marring trim tool to push the rear quarter window(s) completely into the rear window retention channel(s). Do not drag the tool on the window while applying pressure. Do not damage the fabric during this step. Perform this step on the entire length of the rear quarter window(s) until they are fully seated in the rear window retention channel(s). When fully installed, the rear quarter window ridge (fabric) should sit sub-flush to the rear window just behind it. (Figure 3)
Figure 3 – Left side shown, right side similar.
4. Perform 5 open and close cycles of the soft top quick access cargo function. Make sure to open the soft top each time just high enough to engage the soft top prop rod. To close, re-secure the soft top prop rod and lightly slam the soft top down to be sure both clips are fully engaged which will re-secure the top in the down position. Refer to the Workshop Manual (WSM), Section 501-18A > Step 1 video (from the 4:40 minute mark to the 5:00 minute mark).
5. Did the rear quarter windows remain fully secured during Step 4?
(1). Yes – repair is complete. Advise the customer against removing the rear quarter windows and rear window until a new rear window can be obtained for the vehicle. Schedule a follow up appointment with the customer when new rear windows are available to order. As of publishing, expected timing is August 2023.
(2). No – perform Steps 3-5 again.
3 Affected Products
Vehicle
| MAKE | MODEL | YEAR |
| FORD | BRONCO | 2021-2023 |
1 Associated Document
Manufacturer Communications
23-2200
21 June 2023
MC-10238292-0001.pdf 315.887KB
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NHTSA ID Number: 10240720
Manufacturer Communication Number: SSM 51830
Summary
Some 2021-2023 Bronco vehicles equipped with a soft top roof may exhibit rear quarter window(s) that do not stay attached to the rear window after driving the vehicle or using the soft top quick access cargo function to raise the rear of the soft top assembly for luggage compartment access. This may be due to a retention channel on the rear window that is too narrow. To correct this condition, replace the rear window assembly (service base part # 7842006). Refer to Section 501-18A > Removal and Installation > Soft Top Assembly.
1 Associated Document
Manufacturer Communications
SSM 51830
2021-2023 Bronco – Soft Top Roof – Rear Quarter Window(s) Not Staying Attached To The Rear Window
https://www.nhtsa.gov/recalls?nhtsaId=10240720
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- 1.【Compatibility】The roof rack is compatible with for Ford Bronco Soft Top 2 Door 4 Door 2021 2022 2023 2024 (Note:NOT compatible with for Bronco Hard Top and Bronco Sport)
- 2.【Material】The roof luggage rack is made of high-quality aluminum,which reduces weight but increases load-bearing.Built in soft rubber pads to prevent scratches on the roof rails.Black powder coating finish,sturdy and can be used for a long time,wear-resistant,and not easy to rust,paint peeling,or scratches.
- 3.【Multifunctional】The roof rack cross bar can be used together with the roof box and roof frame,making it suitable for carrying roof bags,canoes,luggage,snowboards,skiing bicycles,bicycle racks,surfboards,etc.Increase the storage space of the vehicle,share the pressure of vehicle loading,and easily carry more travel items.
- 4.【Design】Adopting aerodynamic design,effectively reducing wind resistance,minimizing noise during high-speed driving,and creating a quiet travel experience.Perfect fit,no vibration during use.The maximum load can reach 300 pounds.
- 5.【Package and Installations】The packages include 2pcs soft top roof rack crossbars and mounting hardware.Easy to assemble and disassemble in a few minutes without drilling or cutting.Provide more storage space for your travel items.
- ✔【FITMENT】AMWMORV roof rack cross bars are specially designed for 2021 2022 2023 Ford Bronco 4 door soft top. Before purchasing, please check if it is suitable for your model.(No fit for Bronco 4 door hardtop, bronco 2 door, bronco sport.)
- ✔【165 LBS LOAD CAPACITY】The extra luggage bar allows Bronco 4 door soft top to carry large items.Roof rails can support a weight of 165 lbs (75 kg), that can meet the needs of transporting kayaks, bicycles, luggage, etc.
- ✔【LESS WIND NOISE】AMWMORV cross bars are designed to reduce wind resistance and noise at high speed.Let you enjoy the quiet driving environment.
- ✔【EASY INSTALLTION】No need drilling or cutting.Instruction and necessary mounting hardware kit are included in the package.
- ✔【12 MOUNTH WARRANTY】AMWMORV roof rack crossbars come with a 12-month warranty.If you run into any problems,please feel free to contact AMWMORV team, we will do our best to solve your problem.
- 【Attention & Fitment】ROADER bronco roof rack crossbars are designed specifically fit for 2021 2022 2023 2024 Ford Bronco Soft Top 4-Door. (Not fit Bronco Hard Top and Bronco Sport.)Please make sure it fits your vehicle before purchasing.
- 【Maximize your bronco capacity】 The bronco soft top 4-door roof cross bars are equipped with the T-slot, which provides a good base and convenience for items which won't fit in your bronco. You can effortlessly transport large items: surfboards, camping gear, canoes, kayaks, bicycles, skis, roof bags, roof boxes, sporting goods, ladders, luggage... whatever you want!!!Make your outdoor adventures smoother and more enjoyable.
- 【Less Wind Noise Design】The bronco roof rack cross bars has an aerodynamic design, effectively reduces wind resistance and noise when moving forward quickly. The rubber pads on the mounting feet protect your vehicle from scratches and ensure a peaceful journey with no disruptions for you or your children.
- 【High -quality material】 bronco soft top 4-door roof cross bars is made of high -quality and durable aluminum, which reduces weight, but increases the load. The maximum support weight is up to 200LBS (90KG), won't bend or deform. The two ends of the roof cross bars are made of high -quality plastic rings. You can use a rope to secure the goods more securely to the roof rack cross bars.
- 【Package and Installations】Quick installation,without drilling or cutting.The brackets that contact the bronco body are covered with cotton pads to avoid scratching the car body.The packages include 2pcs crossbars roof rack and mounting hardware. If you have any concern or questions, do not hesitate to contact ROADER.
- 【Application】- Overland roof rack crossbars compatible with 2021-2024 Ford Bronco 4-door soft top models. Soft top functionality is limited to cargo flip-up only (The rack needs to be removed for full functionality)
- 【Load 300 lbs】- Provides extra exterior cargo space. Carrying capacity (evenly distributed) of up to 300 pounds. Built-in side panel slots allow unlimited options for adding accessories such as handles, side lighting, awning mounts and more
- 【Practical Design】- Sleek, slim, and minimal design. Front wind fairing matches the contour of the roof and windshield for a superior fit and improved aerodynamics. Features side MOLLE panels for attaching your gear
- 【Crossbar Slots】- The 2 top facing T-slot channels offer numerous solutions for tie-down options, cargo security, and the addition of accessories such as lights, high lift jacks, roof top tents, shower systems, traction recovery boards, fuel containers, spare tires, bike mounts, etc (T-slots for standard 8mm bolts)
- 【Aluminum Crossbars】- Includes 5 extruded aluminum load cross bars. The crossbars are made from a 3.2" x 0.8" aluminum extrusion and apply the textured black powder coat finish
- 【Attention Before You Buy】Now you are choosing the roof rack cross bars compatible with Ford Bronco Soft Top 4-Door 2021 2022 2023 2024 (Note:NOT compatible with for Bronco Hard Top and Bronco Sport) Please make sure it fits your vehicle before purchasing.
- 【Maximize Your Car Capacity】bronco Soft Top 4-Door roof rack cross bars are rated to carry 68 kg /150 lbs. You can effortlessly transport large items like luggage racks, surfboards, camping gear, mountain bikes, and skis, making your journeys smoother and more enjoyable.
- 【Bring You Security & Durability】bronco Soft Top 4-Door roof rack cross bars are made from 2020 Aluminum Extrusion . Aluminum is on average 30% lighter than steel. Our roof rack crossbars can withstand greater stresses than the best all-steel roof rack at 1/3rd less the weight.
- 【Multiple tie-down options】Silicone rings on both sides allow the rope to secure the goods more securely to the roof rack cross bars.The 2 top facing T-slot channels offer numerous solutions for tie-down options, you can place your cargo on it with great confidence.
- 【Non-destructive installation】Installation in the original car holes, no drilling required. The brackets that contact the bronco body are covered with cotton pads to avoid scratching the car body. The roof rack includes cross bars, mounting brackets, and hardware, and can be easily DIY installed in about 30 minutes according to the installation instructions and installation video.
- Extend Cargo Space - Our roof rack has accessory mounting points atop each side rail mount. Mount lighting options, action camera, antenna, a shovel, or whatever you want to pack with you.
- Tie Down - Our roof rack is perfect for mounting a roof top tent for your overland adventures. The rack has a large loading area that features multiple tie-down points to secure any kind of cargo
- Mounting - Our roof rack was specially designed to be compatible with our 40-inch Light Bar Mount & 50-inch Curved Light Bar Mount. Utilize our rear support brackets to hold Shovels, Jacks, & More
- Strength & Capacity - Features multiple mounting points for increased strength, and arc’d cross bars for increased cargo capacity. The rack supports 200 lbs evenly distributed.
- Compatibility - Our Soft Top Roof Rack is compatible only with 4-Door 2021-2023 Ford Broncos with a factory Soft Top.
- Fits 2021-2025 Ford Bronco, 4-Door
- OEM Direct Replacement Part. Pre-assembled, direct-fit and is installed within minutes. Premium Polycarbonate Makrolon Tuffak I35 Dark Gray Tint. Gives a vibrant, high-clarity, iconic sky view, while also providing complete UV protection. High Precision Manufacturing for the best OEM look and precision fitment, that minimizes road, wind noise, and water intrusion.
- Best-in-Class Materials: Can withstand +150° F or -200° F temperature and UV stabilized for a fade-resistant finish. High-Velocity Wind Resistance Material evaluated to withstand hurricane-like wind speeds. Pre-attached Dampeners and Clamps that protects your vehicle and ensures a compressed tight fitment.
- Weather-resistant and Completely Insulated for keeping your vehicle cool in the summer and warm in the winter. Warranty: Backed by Putco?s Three-Year Limited Warranty. Designed and Manufactured in the USA: Putco Inc. Des Moines, IA.
- Comes complete with a high-quality Storage Bag for your Sky View Top.
- PERFECT FIT--Sunshade is customized for 2021 2022 2023 2024 New Ford Bronco 4 Door Full Length. Soft top and hard top are compatible. (CAUTION!!! NOT FOR BRONCO 2 DOOR! NOT FOR BRONCO SPORT!)
- PROTECTION--For Bronco 4 Door bimini top sun shade is breathable and can keep passengers from most of the sun rays, leaves, and dust, also reduce wind noise, and protect interior equipment, which is perfect for SUMMER, DESERT, JUNGLE, MOUNTAIN, and DUNES.
- LONG LASTING---For New Bronco sunshade is made of high-density beach PVC material, metal grommets, and double-sewn edges, which are anti-tear and anti-debris, anti-corrosion, durable, and long-lifetime.
- WITHOUT DRILLING OR MODIFICATION--For Bronco 4 Door bikini top roof is attached to the roll cage with bungee cords and included screws, which are easy to install & remove, and also can work with soft top & hard top together. It is very suitable for your travel.
- WHAT YOU GET--1 x full-length sunshade for 2021 2022 2023 2024 New Ford Bronco 4 Door, with 20 bungee cords, with mounting accessories. 30 DAYS REFUND GUARANTEE & 1-YEAR WARRANTY & LIFETIME CUSTOMER SERVICE. If there are any questions, please free to tell us.
- Convenient Roof Panel Storage: The hard Top storage bag designed for Bronco 4-door, this bag stores the roof panels above the second row of seats. Provides a hassle-free solution for storing your roof panels.
- Ideal for Off-Roading: When you're hitting the trails in the summer and decide to remove the hardtop, our storage bag becomes a must-have accessory. It solves the problem of finding a secure storage space, allowing you to enjoy the open-air experience without worrying about the roof panels.
- Zipper Design and Oxford Fabric: Designed with a reliable zipper closure. The bag is made from durable Oxford fabric, providing long-lasting protection against dust, dirt, and other environmental elements.
- Scratch-Prevention Lining: We understand the importance of preserving the pristine condition of your hardtop. Our storage bag features a soft cotton fabric lining, preventing scratches and scuffs.
- Trunk-Friendly Storage: Our hard top storage bag is designed for maximum convenience. It allows you to store the roof panels directly in the trunk, saving valuable space in your vehicle.
- GO TOPLESS WITHOUT GETTING BURNED - The IAG I-Line Top Only Sunshade covers the front and rear passenger area as well as the rear cargo area of your 2021+ Ford Bronco. This sunshade allows you to put the top back without the fear of getting sunburned. The lightweight nylon mesh material provides some much needed shade to your occupants and cargo on hot days.
- COVERS FRONT AND REAR SEATS + CARGO AREA - This version of the IAG Sunshade is designed to cover the front and rear passenger area as well as the rear cargo area of your 2021+ Ford Bronco. The shade can be used while the vehicle is in motion or stopped. It’s perfect for a day at the beach or going topless on the trail on a nice day.
- EASY TO INSTALL AND REMOVE - The I-Line Sunshade is easy and fast to install and remove. The built-in magnets hold the shade in place while you attach the velcro straps to the included clips. The shade can be set up in under five minutes. This shade can be rolled up and stored easily when not in use.
- INCLUDES - 1x Nylon Sunshade, 8x attachment hooks
- FITMENT: Fits Ford Bronco 2021 2022 2023 2024+ Four Door (NOT Sport)
Last update on 2024-04-24 / Affiliate links / Images from Amazon Product Advertising API
This product presentation was made with AAWP plugin.
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6/26/23, 2:53 PM 2021 Bronco https://www.fordtechservice.dealerconnection.com 1/4 TECHNICAL SERVICE BULLETIN Soft Top Roof – Rear Quarter Window(s) Not Staying Attached To The Rear Window 23-2200 21 June 2023 Model: Ford 2021-2023 Bronco Issue: Some 2021-2023 Bronco vehicles equipped with a soft top roof may exhibit rear quarter window(s) that do not stay attached to the rear window after driving the vehicle or using the soft top quick access cargo function to raise the rear of the soft top assembly for luggage compartment access. This may be due to a retention channel(s) on the rear window that is too narrow. Do not replace the rear quarter windows. To correct this condition, follow the Service Procedure to secure the rear quarter window(s) in place until a new rear window can be obtained to permanently correct this condition. Action: Follow the Service Procedure to correct the condition on vehicles that meet all of the following criteria: • 2021-2023 Bronco • Equipped with a factory soft top roof (issue may have started after a service replacement rear window was installed) • Rear quarter window(s) does not stay attached to the rear window after driving the vehicle or after using the easy access function to raise the rear of the soft top assembly for luggage compartment access. Labor Times Description 2021-2023 Bronco: Reinstall One (1) Rear Quarter Window And Cycle The Soft Top Following The Service Procedure Includes Time To Reinstall And Test Two Times If Required (Do Not Use With Any Other Labor Operations) 2021-2023 Bronco: Reinstall Both (2) Rear Quarter Windows And Cycle The Soft Top Following The Service Procedure Includes Time To Reinstall And Test Two Times If Required (Do Not Use With Any Other Labor Operations) Operation No. 232200A 232200B Time 0.3 Hrs. 0.4 Hrs, Repair/Claim Coding Causal Part: 7842006 Condition Code: 42 Service Procedure 1. Are the rear quarter window(s) not staying attached to the rear window channels as shown in Figure 1? (1). Yes – proceed to Step 2. (2). No – this article does not apply. Figure 1 – Left rear shown, right rear similar. 6/26/23, 2:53 PM 2021 Bronco 2. Manually install the quarter window(s) into the rear window retention channels. To be sure proper window alignment is achieved, perform the installation starting at the bottom and finishing at the top. (Figure 2) Figure 2 – Left side shown, right side similar. https://www.fordtechservice.dealerconnection.com 2/4 6/26/23, 2:53 PM 2021 Bronco 3. Use a non-marring trim tool to push the rear quarter window(s) completely into the rear window retention channel(s). Do not drag the tool on the window while applying pressure. Do not damage the fabric during this step. Perform this step on the entire length of the rear quarter window(s) until they are fully seated in the rear window retention channel(s). When fully installed, the rear quarter window ridge (fabric) should sit sub-flush to the rear window just behind it. (Figure 3) Figure 3 – Left side shown, right side similar. 4. Perform 5 open and close cycles of the soft top quick access cargo function. Make sure to open the soft top each time just high enough to engage the soft top prop rod. To close, re-secure the soft top prop rod and lightly slam the soft top down to be sure both clips are fully engaged which will re-secure the top in the down position. Refer to the Workshop Manual (WSM), Section 501-18A > Step 1 video (from the 4:40 minute mark to the 5:00 minute mark). 5. Did the rear quarter windows remain fully secured during Step 4? (1). Yes – repair is complete. Advise the customer against removing the rear quarter windows and rear window until a new rear window can be obtained for the vehicle. Schedule a follow up appointment with the customer when new rear windows are available to order. As of publishing, expected timing is August 2023. (2). No – perform Steps 3-5 again. © 2023 Ford Motor Company All rights reserved. https://www.fordtechservice.dealerconnection.com 3/4 6/26/23, 2:53 PM 2021 Bronco https://www.fordtechservice.dealerconnection.com 4/4 NOTE: The information in Technical Service Bulletins is intended for use by trained, professional technicians with the knowledge, tools, and equipment to do the job properly and safely. It informs these technicians of conditions that may occur on some vehicles, or provides information that could assist in proper vehicle service. The procedures should not be performed by “do-it-yourselfers”. Do not assume that a condition described affects your car or truck. Contact a Ford or Lincoln dealership to determine whether the Bulletin applies to your vehicle. Warranty Policy and Extended Service Plan documentation determine Warranty and/or Extended Service Plan coverage unless stated otherwise in the TSB article. The information in this Technical Service Bulletin (TSB) was current at the time of printing. Ford Motor Company reserves the right de this information with updates. The most recent information is available through Ford Motor Company’s on-line technical resources.
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