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NHTSA ID Number: 10238292
Manufacturer Communication Number: TSB 23-2200
Summary
Some 2021-2023 Bronco vehicles equipped with a soft top roof may exhibit rear quarter window(s) that do not stay attached to the rear window after driving the vehicle or using the soft top quick access cargo function to raise the rear of the soft top assembly for luggage compartment access. This may be due to a retention channel(s) on the rear window that is too narrow. Do not replace the rear quarter windows. To correct this condition, follow the Service Procedure to secure the rear quarter window(s) in place until a new rear window can be obtained to permanently correct this condition.
Model:
Ford
2021-2023 Bronco |
Issue: Some 2021-2023 Bronco vehicles equipped with a soft top roof may exhibit rear quarter window(s) that do not stay attached to the rear window after driving the vehicle or using the soft top quick access cargo function to raise the rear of the soft top assembly for luggage compartment access. This may be due to a retention channel(s) on the rear window that is too narrow. Do not replace the rear quarter windows. To correct this condition, follow the Service Procedure to secure the rear quarter window(s) in place until a new rear window can be obtained to permanently correct this condition.
Action: Follow the Service Procedure to correct the condition on vehicles that meet all of the following criteria:
- 2021-2023 Bronco
- Equipped with a factory soft top roof (issue may have started after a service replacement rear window was installed)
- Rear quarter window(s) does not stay attached to the rear window after driving the vehicle or after using the easy access function to raise the rear of the soft top assembly for luggage compartment access.
Service Procedure
1. Are the rear quarter window(s) not staying attached to the rear window channels as shown in Figure 1?
(1). Yes – proceed to Step 2.
(2). No – this article does not apply.
Figure 1 – Left rear shown, right rear similar.
2. Manually install the quarter window(s) into the rear window retention channels. To be sure proper window alignment is achieved, perform the installation starting at the bottom and finishing at the top. (Figure 2)
Figure 2 – Left side shown, right side similar.
3. Use a non-marring trim tool to push the rear quarter window(s) completely into the rear window retention channel(s). Do not drag the tool on the window while applying pressure. Do not damage the fabric during this step. Perform this step on the entire length of the rear quarter window(s) until they are fully seated in the rear window retention channel(s). When fully installed, the rear quarter window ridge (fabric) should sit sub-flush to the rear window just behind it. (Figure 3)
Figure 3 – Left side shown, right side similar.
4. Perform 5 open and close cycles of the soft top quick access cargo function. Make sure to open the soft top each time just high enough to engage the soft top prop rod. To close, re-secure the soft top prop rod and lightly slam the soft top down to be sure both clips are fully engaged which will re-secure the top in the down position. Refer to the Workshop Manual (WSM), Section 501-18A > Step 1 video (from the 4:40 minute mark to the 5:00 minute mark).
5. Did the rear quarter windows remain fully secured during Step 4?
(1). Yes – repair is complete. Advise the customer against removing the rear quarter windows and rear window until a new rear window can be obtained for the vehicle. Schedule a follow up appointment with the customer when new rear windows are available to order. As of publishing, expected timing is August 2023.
(2). No – perform Steps 3-5 again.
3 Affected Products
Vehicle
MAKE | MODEL | YEAR |
FORD | BRONCO | 2021-2023 |
1 Associated Document
Manufacturer Communications
23-2200
21 June 2023
MC-10238292-0001.pdf 315.887KB
NHTSA ID Number: 10240720
Manufacturer Communication Number: SSM 51830
Summary
Some 2021-2023 Bronco vehicles equipped with a soft top roof may exhibit rear quarter window(s) that do not stay attached to the rear window after driving the vehicle or using the soft top quick access cargo function to raise the rear of the soft top assembly for luggage compartment access. This may be due to a retention channel on the rear window that is too narrow. To correct this condition, replace the rear window assembly (service base part # 7842006). Refer to Section 501-18A > Removal and Installation > Soft Top Assembly.
1 Associated Document
Manufacturer Communications
SSM 51830
2021-2023 Bronco – Soft Top Roof – Rear Quarter Window(s) Not Staying Attached To The Rear Window
https://www.nhtsa.gov/recalls?nhtsaId=10240720
- 【Compatible with Ford Bronco Soft Top 4-Door】Our soft top roof rack cross bars are specifically designed to fit perfectly on the 2021.2022.2023.2024 Ford Bronco Soft Top 4-Door. Please ensure compatibility before making a purchase. (Note:NOT compatible with for Bronco Hard Top and Bronco Sport)
- 【Maximize Your Car's Capacity】With a weight capacity of 68 kg /150 lbs, our bronco Soft Top 4-Door roof rack cross bars allow you to effortlessly transport large items such as luggage racks, surfboards, camping gear, mountain bikes, and skis. Make your journeys smoother and more enjoyable with increased storage space.
- 【Bring You Security & Durability】bronco Soft Top 4-Door roof rack cross bars are made from 2020 Aluminum Extrusion . Aluminum is on average 30% lighter than steel. Our roof rack crossbars can withstand greater stresses than the best all-steel roof rack at 1/3rd less the weight.
- 【Multiple tie-down options】Silicone rings on both sides allow the rope to secure the goods more securely to the roof rack cross bars.The 2 top facing T-slot channels offer numerous solutions for tie-down options, you can place your cargo on it with great confidence.
- 【Non-destructive installation】Installation in the original car holes, no drilling required. The brackets that contact the bronco body are covered with cotton pads to avoid scratching the car body. The roof rack includes cross bars, mounting brackets, and hardware, and can be easily DIY installed in about 30 minutes according to the installation instructions and installation video.
- 【Application】Overland roof rack crossbars compatible with 2021-2024 Ford Bronco 4-door soft top models (Exclude Bronco Sport). Soft top functionality is limited to cargo flip-up only (The rack needs to be removed for full functionality)
- 【Load 300 lbs】This cargo basket provides extra exterior cargo space. Carrying capacity (evenly distributed) of up to 300 pounds. Built-in side panel slots allow unlimited options for adding accessories such as handles, side lighting, awning mounts and more
- 【Practical Design】Sleek, slim, and minimal design. Front wind fairing matches the contour of the roof and windshield for a superior fit and improved aerodynamics. Features side MOLLE panels for attaching your gear
- 【Crossbar Slots】The 2 top facing T-slot channels offer numerous solutions for tie-down options, cargo security, and the addition of accessories such as lights, high lift jacks, roof top tents, shower systems, traction recovery boards, fuel containers, spare tires, bike mounts, etc (T-slots for standard 8mm bolts)
- 【Aluminum Crossbars】Includes 5 extruded aluminum load cross bars. The crossbars are made from a 3.2" x 0.8" aluminum extrusion and apply the textured black powder coat finish
- 【Application】- Overland roof rack crossbars compatible with 2021-2024 Ford Bronco 4-door soft top models. Soft top functionality is limited to cargo flip-up only (The rack needs to be removed for full functionality)
- 【Load 300 lbs】- Provides extra exterior cargo space. Carrying capacity (evenly distributed) of up to 300 pounds. Built-in side panel slots allow unlimited options for adding accessories such as handles, side lighting, awning mounts and more
- 【Practical Design】- Sleek, slim, and minimal design. Front wind fairing matches the contour of the roof and windshield for a superior fit and improved aerodynamics. Features side MOLLE panels for attaching your gear
- 【Crossbar Slots】- The 2 top facing T-slot channels offer numerous solutions for tie-down options, cargo security, and the addition of accessories such as lights, high lift jacks, roof top tents, shower systems, traction recovery boards, fuel containers, spare tires, bike mounts, etc (T-slots for standard 8mm bolts)
- 【Aluminum Crossbars】- Includes 5 extruded aluminum load cross bars. The crossbars are made from a 3.2" x 0.8" aluminum extrusion and apply the textured black powder coat finish
- 1.【Compatibility】The roof rack is compatible with for Ford Bronco Soft Top 2 Door 4 Door 2021 2022 2023 2024 (Note:NOT compatible with for Bronco Hard Top and Bronco Sport)
- 2.【Material】The roof luggage rack is made of high-quality aluminum,which reduces weight but increases load-bearing.Built in soft rubber pads to prevent scratches on the roof rails.Black powder coating finish,sturdy and can be used for a long time,wear-resistant,and not easy to rust,paint peeling,or scratches.
- 3.【Multifunctional】The roof rack cross bar can be used together with the roof box and roof frame,making it suitable for carrying roof bags,canoes,luggage,snowboards,skiing bicycles,bicycle racks,surfboards,etc.Increase the storage space of the vehicle,share the pressure of vehicle loading,and easily carry more travel items.
- 4.【Design】Adopting aerodynamic design,effectively reducing wind resistance,minimizing noise during high-speed driving,and creating a quiet travel experience.Perfect fit,no vibration during use.The maximum load can reach 300 pounds.
- 5.【Package and Installations】The packages include 2pcs soft top roof rack crossbars and mounting hardware.Easy to assemble and disassemble in a few minutes without drilling or cutting.Provide more storage space for your travel items.
- PERFECT FIT--Sunshade is customized for 2021 2022 2023 2024 New Ford Bronco 4 Door Full Length. Soft top and hard top are compatible. (CAUTION!!! NOT FOR BRONCO 2 DOOR! NOT FOR BRONCO SPORT!)
- PROTECTION--For Bronco 4 Door bimini top sun shade is breathable and can keep passengers from most of the sun rays, leaves, and dust, also reduce wind noise, and protect interior equipment, which is perfect for SUMMER, DESERT, JUNGLE, MOUNTAIN, and DUNES.
- LONG LASTING---For New Bronco sunshade is made of high-density beach PVC material, metal grommets, and double-sewn edges, which are anti-tear and anti-debris, anti-corrosion, durable, and long-lifetime.
- WITHOUT DRILLING OR MODIFICATION--For Bronco 4 Door bikini top roof is attached to the roll cage with bungee cords and included screws, which are easy to install & remove, and also can work with soft top & hard top together. It is very suitable for your travel.
- WHAT YOU GET--1 x full-length sunshade for 2021 2022 2023 2024 New Ford Bronco 4 Door, with 20 bungee cords, with mounting accessories. 30 DAYS REFUND GUARANTEE & 1-YEAR WARRANTY & LIFETIME CUSTOMER SERVICE. If there are any questions, please free to tell us.
- Fits 2021-2025 Ford Bronco, 4-Door
- OEM Direct Replacement Part. Pre-assembled, direct-fit and is installed within minutes. Premium Polycarbonate Makrolon Tuffak I35 Dark Gray Tint. Gives a vibrant, high-clarity, iconic sky view, while also providing complete UV protection. High Precision Manufacturing for the best OEM look and precision fitment, that minimizes road, wind noise, and water intrusion.
- Best-in-Class Materials: Can withstand +150° F or -200° F temperature and UV stabilized for a fade-resistant finish. High-Velocity Wind Resistance Material evaluated to withstand hurricane-like wind speeds. Pre-attached Dampeners and Clamps that protects your vehicle and ensures a compressed tight fitment.
- Weather-resistant and Completely Insulated for keeping your vehicle cool in the summer and warm in the winter. Warranty: Backed by Putco?s Three-Year Limited Warranty. Designed and Manufactured in the USA: Putco Inc. Des Moines, IA.
- Comes complete with a high-quality Storage Bag for your Sky View Top.
- The all-new Skyrider retractable top for the Ford Bronco four door with hardtop.
- Designed for the 2021 to current model year Ford Bronco 4 Door
- large dual-row opening now becomes convenient to achieve on demand and gives all passengers that unmistakable top-off sensation
- Slide mechanism of the Skyrider is enhanced with a cam profile gas assist side bow mechanism that makes opening the top smooth and easy
- All Season Top
- Perfect Fit - Compatible with Bronco 4 Door 2021 2022 2023 soft windows (Not fits for Bronco sport)). Take the windows and soft top off to soak up the sunshine and enjoy the fresh air.
- Upgraded Function - Protect your windows from scratches and potential damage. The interior of the bag has soft lining and slots to separate the windows for additional protection. The strap allows you to secure it to the headrests and maintain most of your cargo space, can also be used to hang on the wall.
- Superior Material - Made of black heavy-duty Oxford Cloth; Durable material outside and a soft fabric divider inside protect your Soft Window from damage. Wear-resistant and tear-resistant, waterproof and abrasion-resistant.
- Easy To Install - Place the three windows in three slots; Close the Zipper and then use the strap to loop both rear seat headrests.
- Buy with confidence - If you have any questions about the Soft Top Window Storage Bag, please feel free to contact us and we will give you a satisfactory answer.
- GO TOPLESS WITHOUT GETTING BURNED - The IAG I-Line Top Only Sunshade covers the front and rear passenger area as well as the rear cargo area of your 2021+ Ford Bronco. This sunshade allows you to put the top back without the fear of getting sunburned. The lightweight nylon mesh material provides some much needed shade to your occupants and cargo on hot days.
- COVERS FRONT AND REAR SEATS + CARGO AREA - This version of the IAG Sunshade is designed to cover the front and rear passenger area as well as the rear cargo area of your 2021+ Ford Bronco. The shade can be used while the vehicle is in motion or stopped. It’s perfect for a day at the beach or going topless on the trail on a nice day.
- EASY TO INSTALL AND REMOVE - The I-Line Sunshade is easy and fast to install and remove. The built-in magnets hold the shade in place while you attach the velcro straps to the included clips. The shade can be set up in under five minutes. This shade can be rolled up and stored easily when not in use.
- INCLUDES - 1x Nylon Sunshade, 8x attachment hooks
- FITMENT: Fits Ford Bronco 2021 2022 2023 2024+ Four Door (NOT Sport)
- FITMENT - Fits Ford Bronco 2023+ Ford Bronco 4 Door with OEM soft top
- DIFFICULTY WITH YOUR OEM SOFT TOP? - Opening and closing the OEM Bronco soft top can be a difficult task. It often requires a second set of hands or having to climb in the back of the vehicle to operate Bronco’s heavy and cumbersome soft top frame. It is virtually impossible to open or close the soft top at an even rate from side to side, which can lead to premature wear or costly damage to your top or the vehicle paint. Even basic functions like cargo access is a chore that calls for a prop rod to hold the heavy rear hatch open. Constant battles with your soft top can be very frustrating, but we’ve developed the perfect solution to make your factory soft top easy to use.
- THE EZ SOLUTION - IAG’s EZ-Lift Soft Top Assist System was designed to solve the functionality and weight issues with your 2021-22 Bronco’s OEM soft top. Our EZ-Lift System incorporates the use of two gas struts that provide an extra boost to make lifting and lowering your soft top a lot easier. With our system, you can single-handedly open and close the top from the side of the vehicle without having to get help or climb into the back of your Bronco. Our EZ-Lift customers love this upgrade, and agree that it is a must-have for your 2021+ Four Door Bronco soft top.
- EASY CARGO ACCESS - This convenient system provides easy access to your Bronco’s cargo area and eliminates the need for the factory prop rod. Just pop the cargo release levers and let the EZ-Lift System safely hold the cargo cover open for you. The EZ-Lift struts are strong enough to handle the weight of the rear cover without any additional support, allowing you to load and unload your Bronco with ease. Additionally, the EZ-Lift System is fully compatible with the Cargo Area Security Enclosure, ensuring a perfect fit.
- EXTRA FEATURES - In addition to providing a hassle-free experience in opening and closing your Bronco's soft top, IAG’s EZ-Lift System features a couple of extra advantages that help to prolong the life of your top, while also preventing damage to your vehicle's interior. The lateral play commonly found in the factory soft top frame can cause the frame to rub against the canvas cover, leading to premature wear and even tears in the soft top. The frame is also known to leave rub marks and scratches on the roll bar. Our EZ-Lift System provides additional structure and rigidity to the soft top frame, which prevents lateral movement and potential damage to your soft top or roll bar.
Last update on 2024-06-25 / Affiliate links / Images from Amazon Product Advertising API
This product presentation was made with AAWP plugin.
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6/26/23, 2:53 PM 2021 Bronco https://www.fordtechservice.dealerconnection.com 1/4 TECHNICAL SERVICE BULLETIN Soft Top Roof – Rear Quarter Window(s) Not Staying Attached To The Rear Window 23-2200 21 June 2023 Model: Ford 2021-2023 Bronco Issue: Some 2021-2023 Bronco vehicles equipped with a soft top roof may exhibit rear quarter window(s) that do not stay attached to the rear window after driving the vehicle or using the soft top quick access cargo function to raise the rear of the soft top assembly for luggage compartment access. This may be due to a retention channel(s) on the rear window that is too narrow. Do not replace the rear quarter windows. To correct this condition, follow the Service Procedure to secure the rear quarter window(s) in place until a new rear window can be obtained to permanently correct this condition. Action: Follow the Service Procedure to correct the condition on vehicles that meet all of the following criteria: • 2021-2023 Bronco • Equipped with a factory soft top roof (issue may have started after a service replacement rear window was installed) • Rear quarter window(s) does not stay attached to the rear window after driving the vehicle or after using the easy access function to raise the rear of the soft top assembly for luggage compartment access. Labor Times Description 2021-2023 Bronco: Reinstall One (1) Rear Quarter Window And Cycle The Soft Top Following The Service Procedure Includes Time To Reinstall And Test Two Times If Required (Do Not Use With Any Other Labor Operations) 2021-2023 Bronco: Reinstall Both (2) Rear Quarter Windows And Cycle The Soft Top Following The Service Procedure Includes Time To Reinstall And Test Two Times If Required (Do Not Use With Any Other Labor Operations) Operation No. 232200A 232200B Time 0.3 Hrs. 0.4 Hrs, Repair/Claim Coding Causal Part: 7842006 Condition Code: 42 Service Procedure 1. Are the rear quarter window(s) not staying attached to the rear window channels as shown in Figure 1? (1). Yes – proceed to Step 2. (2). No – this article does not apply. Figure 1 – Left rear shown, right rear similar. 6/26/23, 2:53 PM 2021 Bronco 2. Manually install the quarter window(s) into the rear window retention channels. To be sure proper window alignment is achieved, perform the installation starting at the bottom and finishing at the top. (Figure 2) Figure 2 – Left side shown, right side similar. https://www.fordtechservice.dealerconnection.com 2/4 6/26/23, 2:53 PM 2021 Bronco 3. Use a non-marring trim tool to push the rear quarter window(s) completely into the rear window retention channel(s). Do not drag the tool on the window while applying pressure. Do not damage the fabric during this step. Perform this step on the entire length of the rear quarter window(s) until they are fully seated in the rear window retention channel(s). When fully installed, the rear quarter window ridge (fabric) should sit sub-flush to the rear window just behind it. (Figure 3) Figure 3 – Left side shown, right side similar. 4. Perform 5 open and close cycles of the soft top quick access cargo function. Make sure to open the soft top each time just high enough to engage the soft top prop rod. To close, re-secure the soft top prop rod and lightly slam the soft top down to be sure both clips are fully engaged which will re-secure the top in the down position. Refer to the Workshop Manual (WSM), Section 501-18A > Step 1 video (from the 4:40 minute mark to the 5:00 minute mark). 5. Did the rear quarter windows remain fully secured during Step 4? (1). Yes – repair is complete. Advise the customer against removing the rear quarter windows and rear window until a new rear window can be obtained for the vehicle. Schedule a follow up appointment with the customer when new rear windows are available to order. As of publishing, expected timing is August 2023. (2). No – perform Steps 3-5 again. © 2023 Ford Motor Company All rights reserved. https://www.fordtechservice.dealerconnection.com 3/4 6/26/23, 2:53 PM 2021 Bronco https://www.fordtechservice.dealerconnection.com 4/4 NOTE: The information in Technical Service Bulletins is intended for use by trained, professional technicians with the knowledge, tools, and equipment to do the job properly and safely. It informs these technicians of conditions that may occur on some vehicles, or provides information that could assist in proper vehicle service. The procedures should not be performed by “do-it-yourselfers”. Do not assume that a condition described affects your car or truck. Contact a Ford or Lincoln dealership to determine whether the Bulletin applies to your vehicle. Warranty Policy and Extended Service Plan documentation determine Warranty and/or Extended Service Plan coverage unless stated otherwise in the TSB article. The information in this Technical Service Bulletin (TSB) was current at the time of printing. Ford Motor Company reserves the right de this information with updates. The most recent information is available through Ford Motor Company’s on-line technical resources.
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