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NHTSA ID Number: 10238878
Manufacturer Communication Number: 22P26
Summary
Certain 2022 Model Year Maverick Vehicles Install missing floor mats
June 5, 2023
Customer Satisfaction Program 22P26
Certain 2022 Model Year Maverick Vehicles
Install missing floor mats
PROGRAM TERMS
This program will be in effect through June 30, 2024, for vehicles within the new bumper-to-bumper warranty coverage period.
EXPIRATION DATE
This Customer Satisfaction Program has an expiration date of June 30, 2024 to encourage dealers and customers to have this service performed as soon as possible.
AFFECTED VEHICLES
Vehicle | Model Year | Assembly Plant | Build Dates |
Maverick | 2022 | Hermosillo | August 9, 2022 through September 20, 2022 |
US population of affected vehicles: 3,440. Affected vehicles are identified in OASIS and FSA VIN Lists.
REASON FOR THIS PROGRAM
In all of the affected vehicles, the floor mats were not installed.
SERVICE ACTION
Dealers are to install the missing floor mats. This service must be performed on all affected vehicles at no charge to the vehicle owner.
OWNER NOTIFICATION MAILING SCHEDULE
Owner letters will not be mailed for this program.
SOLD VEHICLES
- Correct affected vehicles identified in OASIS which are brought to your dealership within the applicable bumper-to-bumper warranty coverage period.
- Dealers are to prioritize repairs of customer vehicles over repairs of new and used vehicle inventory.
STOCK VEHICLES
- Correct all affected units in your new vehicle inventory before delivery.
- Use OASIS to identify any affected vehicles in your used vehicle inventory.
TITLE BRANDED / SALVAGED VEHICLES
Affected title-branded and salvaged vehicles are eligible for this service action.
OWNER REFUNDS
Refunds are not approved for this program.
PARTS REQUIREMENTS / ORDERING INFORMATION
Part Number | Description | Order Quantity | Claim Quantity |
NZ6Z-6013086-BA | Mat – Front Floor Kit (LF/RF) | 1 | 1 |
CERTAIN 2022 MODEL YEAR MAVERICK VEHICLES — INSTALL MISSING FLOOR MATS
SERVICE PROCEDURE
1. Is the VIN of the vehicle in question on the FSA VIN list for this Field Service Action?
YES – Install the new floor mats.
NO – This recall does not apply.
IMPORTANT NOTE: Federal law prohibits selling motor vehicle parts or components that are under safety, compliance, or emissions recall. Unless a part is requested to be returned to Ford, all parts replaced under this FSA must be scrapped in accordance with all applicable local, state and federal environmental protection and hazardous material regulations. Refer to the Parts Retention, Return, & Scrapping section of the FSA dealer bulletin for further information.
1 Affected Product
Vehicle
MAKE | MODEL | YEAR |
FORD | MAVERICK | 2022 |
1 Associated Document
Manufacturer Communications
June 5, 2023
Customer Satisfaction Program 22P26
https://www.nhtsa.gov/recalls?nhtsaId=10238878
MC-10238878-0001.pdf 344.486KB
- Each floor mat measures approximately 17 inches wide X 14 inches tall
- Officially licensed by Ford Motor Company
- Made to protect your cars most venerable interior area from everyday shoe dirt, grim, spills and weather on an easy to clean surface
- Made of high-quality flexible rubber material to conform to any interior flooring. The logo is molded in and will not fade or wear-away
- Listing is for a pair of floor mats for rear floors of your vehicle
- GENUINE FLEXTOUGH CAR FLOOR MATS - Motor Trend's FlexTough car floor mats provide maximum all-weather protection for your car's interior from snow, rain, and mud
- UNIVERSAL FIT - Designed to fit most vehicles, these flexible rubber floor mats mold to the shape of your car's interior. Front Measurements: 27" L x 20" W, Rear Mesurements: 51" L x 14" W
- HEAVY-DUTY RUBBER - Built with a proprietary rubber blend, our floor mats for cars are made to last and always protect your vehicle interior without deforming or cracking
- TRIM TO FIT DESIGN - The trimmable shape of our universal automotive floor mats fits most vehicles. You can further trim the floor mats to your vehicle's specifications
- EASY TO CLEAN - Spills, dirt, and stains wipe right off these all-weather car floor mats. Just use some soap and water whenever cleaning is needed
- Universal size to fit all vehicle sizes
- 100% heavy-duty vinyl construction adds durability
- Durable vinyl withstands seasonal changes for a longer life
- Ribs Scrape and clean the bottoms of shoes and deep pockets catch and hold dirt and water
- 3-D logo molded in true team colors
- Built for Durability - Thick, Heavy Duty Mats & Liners - Flexible for Floor Contours and Tough for All Weather Conditions; Full Protection - Set of 2 Front Mats and 1 Rear Liner for Full Coverage - Total of 3 Mats
- Maximum Weather Protection - Protect your vehicle's flooring by catching spills, stains, dirt and debris that other floor mats can miss. These mats are durable and long lasting and will withstand normal wear and tear.
- High Quality Brand - Sold and Endorsed by Motor Trend - "The Magazine of the Motoring World". Flex Tough - Our Advanced Performance Rubber Polymers are Tested for Extreme Conditions to Ensure they Don't Crack, Split or Deform. Care instructions: Spray with water
- Custom Fit - Designed for Compatibility and Made to be Trimmable to Fit your Vehicle with only a Pair of Scissors
- Custom Dimensions - Front Mats: 28" L x 19" W, Rear Liner: 17. 5" L x 56" W. Please Check Measurements Before Installation. Although it says "This fits your vehicle", it may not be 100% accurate. Please confirm the size/dimensions before purchase. Keep in mind these mats are trimmable to fit the contour of most vehicles.
- Flex Tough – Our Advanced Performance Rubber Polymers are Tested for Extreme Conditions to Ensure they Don't Crack, Split or Deform
- No-Slip Grip – Rubberized Nibs on the Bottom so the Mat Does not Move – Ergonomic Grooves on Top to Give your Foot Traction & Comfort
- Built for Protection – Guard Against Spills, or Debris – Built to Last through Rain, Snow, Mud and More
- Designed for Compatibility – Made to be Trimmable to Fit your Vehicle’s Floor Contours with only a Pair of Scissors. Please Check the Dimensions before Installation – Front 2PC (29. 5" x 21.75"in)
- 100% Odorless Floor Mats - These mats are odorless so there is no need to spray, scrub, or worry about headaches.
- [CUSTOM FITMENT]— 2015 - 2024 Ford F-150 SuperCrew Cab (includes 22 - 24 Lightning Models) w/o Fold Flat Storage
- [PERFECT EDGE-TO-EDGE FIT] — All floorboards are laser-scanned in 3D using our proprietary FormFit design process, for an ultratight, glove-like fit for your make & model.
- [UNBEATABLE ALL-WEATHER PROTECTION] — Husky’s indestructible liner material stands up to battery acid, oil and conditions from sub-zero to blistering hot. It’s strong yet flexible, for a smooth, even look and feel.
- [LIFE CONTAINED, NOT STAINED] — Its patented FormFit Edge creates a raised barrier along the door jam that keeps mud, snow, and liquids fully contained for easy clean up.
- [TAKE IT OUT, HOSE IT DOWN, CARRY ON] — Weatherbeater is easy to remove and clean up; spray it down, shake it off, and carry on. Proudly made in the USA, warrantied for life.
- CUSTOM FITMENT — 2017 - 2024 Ford F-250, F-350, F-450 (Supercab, Crew Cab w/factory carpeting)
- PERFECT EDGE-TO-EDGE FIT — All floorboards are laser-scanned in 3D using our proprietary FormFit design process, for an ultratight, glove-like fit for your make & model.
- UNBEATABLE ALL-WEATHER PROTECTION — Husky’s indestructible liner material stands up to battery acid, oil and conditions from sub-zero to blistering hot. It’s strong yet flexible, for a smooth, even look and feel.
- LIFE CONTAINED, NOT STAINED — Its patented FormFit Edge creates a raised barrier along the door jam that keeps mud, snow, and liquids fully contained for easy clean up.
- TAKE IT OUT, HOSE IT DOWN, CARRY ON — Weatherbeater is easy to remove and clean up; spray it down, shake it off, and carry on. Proudly made in the USA, warrantied for life.
- 【Custom Fit】- Compatible for Ford Edge 2015 2016 2017 2018 2019 2020 2021 2022 2023 2024 accessories (Full Set), Fit for Ford Edge all model like, SE, SEL,Titanium, Sport, ST, ST Line, ST-Line. Please remove original mat before install the DrCarNow floor mats for Ford Edge, It will perfect fit your car and enhance the aesthetics of your car, make your car outstanding and nice look.
- 【Higher Sidewall】- Floor mat & trunk mats & for Ford Edge 2024 2023 2022 2021 2020 2019 2018 2017 2016 2015, for Ford Edge all weather floor mats, all are designed with higher sidewall. It can better hold water, coffee, milk or cola to avoid seeping into the floor of the car. The surface layer is made from waterproof and flexible TPE for peak performance embellishing your vehicle interior with a stylish look while providing ultimate protection.
- 【All-Weather Protection】- This floor liner features raised edges and a strategically channeled surface for better coverage and interior protection; Effectively trap all spills and debris, such as coffee spills to mud, snow, and sand for good all-season protection, all weather floor mats for Ford Edge 2015-2023 2024.
- 【Easy to Clean & Install】- Hose down, wipes down easily and just let air dry. easy to clean, won't shed, and won't accumulate stains or build up. The floor mats are made of lightweight material, easy to install and remove. Make sure you take out the original mats, then install DrCarNow floor mats for ford edge 2015-2023 2024, it will fit properly.
- 【Dedicated Customer Services】DrCarNow is committed to your satisfaction and product quality. Please don’t hesitate to reach out to us. Our responsive customer service team is ready to address any concerns within 24 hours. Enjoy the unmatched convenience of our car floor mats. Buy Floor Mats for Ford Edge, Choose DrCarNow!
- ALL-SEASON PROTECTION: Rugged material meets mother nature, WeatherBeater Floor Liners are for the vehicle owners looking for dependable protection. Their tough construction withstands whatever nature hurls your way.
- CUSTOM FIT TO YOUR VEHICLE: WeatherBeater Floor Liners have a FormFit Design process that perfectly forms each liner to your specific ride. Our nerds use lasers and computers to precisely measure each individual make and model's floorboard.
- CONTAIN THE MESS: Our patented FormFit Edge(TM) is a raised ridge alongside the door jam, protecting your vehicle from all manner of mess. Live life how you want, on your own terms - your ride is protected from whatever is thrown your way.
- GUARANTEED...FOR LIFE: When we say it’s guaranteed for life that is exactly what we mean. No hassles, no guff. If you have a problem, Husky Liners will replace it. Capeesh
- BDK all weather long lasting heavy duty PVC rubber mats
- Protects vehicle's original carpet against Mud, dirt, dust and spills
- Durable channel Construction holds water, Mud and dirt
- Front mats: 28 x 18 inches, rear mats: 16.5 x 18 inches
- Easy trimmable for a custom fit to conform to your particular vehicle
Last update on 2024-04-18 / Affiliate links / Images from Amazon Product Advertising API
This product presentation was made with AAWP plugin.
SEOCONTENT-START
Copyright 2023 Ford Motor Company Stacy L. Balzer Ford Motor Company Operating Director P. O. Box 1904 Service Engineering Operations Dearborn, Michigan 48121 Ford Customer Service Division June 5, 2023 TO: All U.S. Ford and Lincoln Dealers SUBJECT: Customer Satisfaction Program 22P26 Certain 2022 Model Year Maverick Vehicles Install missing floor mats PROGRAM TERMS This program will be in effect through June 30, 2024, for vehicles within the new bumper-to-bumper warranty coverage period. EXPIRATION DATE This Customer Satisfaction Program has an expiration date of June 30, 2024 to encourage dealers and customers to have this service performed as soon as possible. AFFECTED VEHICLES Vehicle Model Year Assembly Plant Build Dates Maverick 2022 Hermosillo August 9, 2022 through September 20, 2022 US population of affected vehicles: 3,440. Affected vehicles are identified in OASIS and FSA VIN Lists. REASON FOR THIS PROGRAM In all of the affected vehicles, the floor mats were not installed. SERVICE ACTION Dealers are to install the missing floor mats. This service must be performed on all affected vehicles at no charge to the vehicle owner. OWNER NOTIFICATION MAILING SCHEDULE Owner letters will not be mailed for this program. ATTACHMENTS Attachment I: Administrative Information Attachment II: Labor Allowances and Parts Ordering Information Attachment III: Technical Information Copyright 2023 Ford Motor Company QUESTIONS & ASSISTANCE For questions and assistance, contact the Special Service Support Center (SSSC) via the SSSC Web Contact Site. The SSSC Web Contact Site can be accessed through the Professional Technician System (PTS) website using the SSSC link listed at the bottom of the OASIS VIN report screen or listed under the SSSC tab. Sincerely, Stacy L. Balzer Copyright 2023 Ford Motor Company ATTACHMENT I Page 1 of 2 Customer Satisfaction Program 22P26 Certain 2022 Model Year Maverick Vehicles Install missing floor mats OASIS ACTIVATION OASIS will be activated on June 5, 2023. FSA VIN LISTS ACTIVATION FSA VIN Lists will be available through https://web.fsavinlists.dealerconnection.com on June 5, 2023. Owner names and addresses will be available by June 16, 2023. NOTE: Your FSA VIN Lists may contain owner names and addresses obtained from motor vehicle registration records. The use of such motor vehicle registration data for any purpose other than in connection with this program is a violation of law in several states, provinces, and countries. Accordingly, you must limit the use of this listing to the follow-up necessary to complete this service action. SOLD VEHICLES • Correct affected vehicles identified in OASIS which are brought to your dealership within the applicable bumper-to-bumper warranty coverage period. • Dealers are to prioritize repairs of customer vehicles over repairs of new and used vehicle inventory. STOCK VEHICLES • Correct all affected units in your new vehicle inventory before delivery. • Use OASIS to identify any affected vehicles in your used vehicle inventory. TITLE BRANDED / SALVAGED VEHICLES Affected title-branded and salvaged vehicles are eligible for this service action. OWNER REFUNDS Refunds are not approved for this program. ADDITIONAL REPAIR (LABOR TIME AND/OR PARTS) Additional repairs identified as necessary to complete the FSA should be managed as follows: • For related damage and access time requirements, refer to the Warranty and Policy Manual / Section 6 – Ford & Lincoln Program Policies / General Information & Special Circumstances for FSA’s / Related Damage. • For vehicles within new vehicle bumper-to-bumper warranty coverage, no SSSC approval is required, although related damage must be on a separate repair line with the “Related Damage” radio button checked. o Ford vehicles – 3 years or 36,000 miles • For vehicles outside new vehicle bumper-to-bumper warranty coverage, submit an Approval Request to the SSSC Web Contact Site before completing the repair. Copyright 2023 Ford Motor Company ATTACHMENT I Page 2 of 2 Customer Satisfaction Program 22P26 Certain 2022 Model Year Maverick Vehicles Install missing floor mats CLAIMS PREPARATION AND SUBMISSION • Claim Entry: Enter claims using Dealer Management System (DMS) or One Warranty Solution (OWS) online. o When entering claims: Claim type 31: Field Service Action. Sub Code: 22P26 Customer Concern Code (CCC): A99 Condition Code (CC): 39 Causal Part Number: 6013086 qty. = 0 o For additional claims preparation and submission information, refer to the Recall and Customer Satisfaction Program (CSP) Repairs in the OWS User Guide. • Related Damage/Additional labor and/or parts: Must be claimed as Related Damage on a separate repair line from the FSA with the same claim type and subcode as described in Claim Entry above. IMPORTANT: Click the Related Damage Indicator radio button. Copyright 2023 Ford Motor Company ATTACHMENT II Page 1 of 2 Customer Satisfaction Program 22P26 Certain 2022 Model Year Maverick Vehicles Install missing floor mats LABOR ALLOWANCES Description Labor Operation Labor Time Install floor mats 22P26A 0.2 Hours PARTS REQUIREMENTS / ORDERING INFORMATION Part Number Description Order Quantity Claim Quantity NZ6Z-6013086-BA Mat – Front Floor Kit (LF/RF) 1 1 Order your parts requirements through normal order processing channels. To guarantee the shortest delivery time, an emergency order for parts must be placed. DEALER PRICE For the latest prices, refer to DOES II. EXCESS STOCK RETURN The excess stock returned for credit must have been purchased from Ford Customer Service Division by Policy Procedure Bulletin 4000. Copyright 2023 Ford Motor Company ATTACHMENT II Page 2 of 2 Customer Satisfaction Program 22P26 Certain 2022 Model Year Maverick Vehicles Install missing floor mats REPLACED FSA PARTS INSPECTION AND SIGN OFF Effective March 1st, 2021, all parts replaced as part of an FSA repair with a repair order open date of March 1st, 2021, or later must be inspected and signed off on the repair order by a member of your dealer fixed operations management team or an employee of the task has been delegated to. If the task is to be delegated to a non-management employee, the employee needs to be someone other than the technician who completed the repair and needs to understand the importance of completing this task consistently and accurately. • All parts replaced as part of an FSA repair should be returned to the parts department following the Warranty Parts Retention and Return Policies. • Inspect the replaced parts to verify the FSA repair was completed. • If the FSA repair is found to be complete, the designated employee signs the repair order line or parts return stamp area (electronic or hand signed) for the FSA repair indicating the parts were inspected and validated to have been replaced. • After the parts have been inspected, they should be handled based on the guidance in the parts status report in the Online Warranty System (Hold, Return, CORE, Scrap, etc.). • This process is subject to review during warranty audits for FSA repairs with a repair order open date of March 1st, 2021, or later. Any eligible FSA claims requiring parts replacement found not to have been inspected and signed off during a warranty audit will be subject to chargeback and consideration for enrollment into the Dealer Incomplete Recall Repair Process. Note: Other approvals (electronic or handwritten) for add-on repair lines, dealer-owned vehicle repairs, and repeat repairs do not qualify as FSA parts inspection approvals. The post-repair FSA parts inspection process (electronic or handwritten) is independent of other warranty approval requirements. The approval by the designated employee implies that the FSA parts were found to be replaced and must be able to be identified on the Repair Order. If multiple FSAs require approval on a single Repair Order, each applicable occurrence will require individual post-repair approval by the designated employee. ATTACHMENT III PAGE 1 OF 1 CUSTOMER SATISFACTION PROGRAM 22P26 CPR © 2023 FORD MOTOR COMPANY DEARBORN, MICHIGAN 48121 06/2023 CERTAIN 2022 MODEL YEAR MAVERICK VEHICLES — INSTALL MISSING FLOOR MATS SERVICE PROCEDURE 1. Is the VIN of the vehicle in question on the FSA VIN list for this Field Service Action? YES – Install the new floor mats. NO – This recall does not apply. IMPORTANT NOTE: Federal law prohibits selling motor vehicle parts or components that are under safety, compliance, or emissions recall. Unless a part is requested to be returned to Ford, all parts replaced under this FSA must be scrapped in accordance with all applicable local, state and federal environmental protection and hazardous material regulations. Refer to the Parts Retention, Return, & Scrapping section of the FSA dealer bulletin for further information.
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