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NHTSA ID Number: 10243476
Manufacturer Communication Number: TSB 23-2301
Summary
Some 2022-2023 Explorer vehicles built on or before 01-Jun-2023 may exhibit a buzz/vibration/rattle from the center left of the IP during tip-in when the vehicle is up to operating temperature. This may be due to heater tube movement against the tube bracket.
This bulletin supersedes 23-2079.
Model:
| Ford
2022-2023 Explorer |
Built on or before 01-Jun-2023 |
Summary
This article supersedes TSB 23-2079 to add the production fix date.
Issue: Some 2022-2023 Explorer vehicles built on or before 01-Jun-2023 may exhibit a buzz/vibration/rattle from the center left of the IP during tip-in when the vehicle is up to operating temperature. This may be due to heater tube movement against the tube bracket. To correct the condition, follow the Service Procedure to apply flock tape to the heater tube bracket.
Action: Follow the Service Procedure to correct the condition on vehicles that meet the following criteria:
- 2022-2023 Explorer
- Built on or before 01-Jun-2023
- Buzz/vibration/rattle from the center left of IP during tip-in
- Concern isolated to the heater tube bracket
Parts
| Service Part Number | Quantity | Description | Note |
| 164-R4903 | As Needed | Flock Tape Strips | Rotunda Part Number, Included In The Rotunda Squeak and Rattle Kit (164-R4900 For Complete Kit) |
Service Procedure
Example of constant buzz
Example of intermittent buzz
1. Remove the left side insulation panel. Refer to Workshop Manual (WSM), Section 211-04.
2. Remove the lower steering column trim panel. Refer to WSM, Section 211-04. (Figure 1)
Figure 1
3. Apply flock tape to the heater tube bracket.
(1). Remove the left half of the heater tube bracket. (Figure 2)
Figure 2
(2). Clean the heater tubes and bracket with isopropyl alcohol or equivalent.
(3). Apply flock tape from the Rotunda Squeak And Rattle Kit to the left heater tube bracket in the saddle area that clamps the heater tubes. (Figure 3)
Figure 3
(4). Reassemble the heater tube bracket.
(5). Tighten the 2 heater tube bracket screws to 11.5 lb-in (1.3 Nm).
2 Affected Products
Vehicle
| MAKE | MODEL | YEAR |
| FORD | EXPLORER | 2022-2023 |
1 Associated Document
Manufacturer Communications
23-2301
27 September 2023
https://www.nhtsa.gov/recalls?nhtsaId=10243476
MC-10243476-0001.pdf 214.152KB
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NHTSA ID Number: 10233591
Manufacturer Communication Number: TSB 23-2079
Summary
Some 2022-2023 Explorer vehicles may exhibit a buzz/vibration/rattle from the center left of the IP during tip-in when the vehicle is up to operating temperature. This may be due to heater tube movement against the tube bracket.
1 Associated Document
Manufacturer Communications
23-2079
13 March 2023
https://www.nhtsa.gov/recalls?nhtsaId=10233591
MC-10233591-0001.pdf 587.588KB
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SEOCONTENT-START
-Jun-2023 -2301
27 September 2023 This bulletin supersedes 23-2079. Model: Ford
2022-2023 Explorer Built on or before 01-Jun-2023 Summary
This article supersedes TSB 23-2079 to add the production fix date.
Issue: Some 2022-2023 Explorer vehicles built on or before 01-Jun-2023 may exhibit a buzz/vibration/rattle from the center left of the IP during tip-in when the vehicle is up to operating temperature. This may be due to heater tube movement against the tube bracket. To correct the condition, follow the Service Procedure to apply flock tape to the heater tube bracket.
Action: Follow the Service Procedure to correct the condition on vehicles that meet the following criteria: • 2022-2023 Explorer
• Built on or before 01-Jun-2023
• Buzz/vibration/rattle from the center left of IP during tip-in
• Concern isolated to the heater tube bracket Parts
Service Part Number Quantity Description Note
164-R4903 As Needed Flock Tape Strips Rotunda Part Number, Included In The Rotunda Squeak and Rattle Kit (164-R4900 For Complete Kit) Warranty Status: Eligible under provisions of New Vehicle Limited Warranty (NVLW)/Service Part Warranty (SPW)/Special Service Part (SSP)/Extended Service Plan (ESP) coverage. Limits/policies/prior approvals are not altered by a TSB. NVLW/SPW/SSP/ESP coverage limits are determined by the identified causal part and verified using the OASIS part coverage tool. Labor Times
Description Operation No. Time
2022-2023 Explorer: Install Flock Tape Following The Service Procedure (Do Not Use With Any Other Labor Operations) 232301A 0.5 Hrs. Repair/Claim Coding
Causal Part: 18476
Condition Code: 07 Service Procedure
Constant Buzz
Intermittent Buzz 1. Remove the left side insulation panel. Refer to Workshop Manual (WSM), Section 211-04.
2. Remove the lower steering column trim panel. Refer to WSM, Section 211-04. (Figure 1) Figure 1 3. Apply flock tape to the heater tube bracket.
(1). Remove the left half of the heater tube bracket. (Figure 2) Figure 2 (2). Clean the heater tubes and bracket with isopropyl alcohol or equivalent.
(3). Apply flock tape from the Rotunda Squeak And Rattle Kit to the left heater tube bracket in the saddle area that clamps the heater tubes. (Figure 3) Figure 3
(4). Reassemble the heater tube bracket.
(5). Tighten the 2 heater tube bracket screws to 1.3 Nm (11.5 lb-in). © 2023 Ford Motor Company All rights reserved.
NOTE: The information in Technical Service Bulletins is intended for use by trained, professional technicians with the knowledge, tools, and equipment to do the job properly and safely. It informs these technicians of
conditions that may occur on some vehicles, or provides information that could assist in proper vehicle service. The procedures should not be performed by “do-it-yourselfers”. Do not assume that a condition described affects your car or truck. Contact a Ford or Lincoln dealership to determine whether the Bulletin applies to your vehicle. Warranty Policy and Extended Service Plan documentation determine Warranty and/or Extended Service Plan coverage unless stated otherwise in the TSB article. The information in this Technical Service Bulletin (TSB) was ight to supersede this information with updates. The most recent information is available through Ford Motor Company’s on-line technical resources.
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