TSB 23-2114 Parts And Labor Operation Update - 2020-2021 Ford Explorer & Lincoln Aviator

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NHTSA ID Number: 10236031

Manufacturer Communication Number: SSM 51612

Summary

There is a parts and labor time error for Explorer/Aviator 3.0L EcoBoost and Aviator 3.0L plug-in hybrid electric vehicle (PHEV). Ford is in the process of updating TSB 23-2114. Explorer or Aviator with 3.0L EcoBoost or 3.0L PHEV engine require new sub frame bolts and a steering shaft pinch bolt. Aviator will also require suspension nuts and bolts missing from the TSB that are related to halfshaft removal and installation. To complete the repair, follow Workshop Manual (WSM) Section 205-03 > Front Axle Disconnect Actuator (use the 2020 WSM for 2021 Aviator as the procedure for 2021 is currently being updated). Complete the wiring modification per TSB 23-2114. For Explorer 3.0L EcoBoost vehicles, claim operation 232114E 7.2 hours. For Aviator 3.0L EcoBoost and 3.0L PHEV vehicles, claim operation 232114F 7.8 hours. Refer to this article on the repair order.

AWD – Illuminated Powertrain Malfunction (Wrench) Indicator With DTCs C00A6 And/Or C0631 – 2020-2021 Ford Explorer & Lincoln Aviator

4 Affected Products

Vehicles

MAKE	MODEL	YEAR

FORD	EXPLORER	2020-2021
LINCOLN	AVIATOR	2020-2021

1 Associated Document

Manufacturer Communications

SSM 51612
2020-2021 Aviator (U611N) (TV)
2020-2021 Explorer (U625N) (TW)
TSB 23-2114 Parts and Labor Operation Update

https://www.nhtsa.gov/recalls?nhtsaId=10236031

MC-10236031-0001.pdf 8.172KB

⬇ Download PDF (7.98 KB)

Bestseller No. 1

A-Premium Rear Drive Shaft Driveshaft Assembly Compatible with Ford Lincoln

[Vehicle Fitment-1]: Compatible with Ford Edge 2012-2014 L4 2.0L, Edge 2007-2014 V6 3.5L, Edge 2011-2014 V6 3.7L --- Rear, Only For AWD(All Wheel Drive) & 2 Piece Design Models, Not For 3 Piece Design Models
[Vehicle Fitment-2]: Compatible with Lincoln MKX 2007-2010 V6 3.5L, MKX 2011-2014 V6 3.7L --- Rear, Only For AWD(All Wheel Drive) & 2 Piece Design Models, Not For 3 Piece Design Models
[Reference Number]: DT4Z-4R602-A, DT4Z4R602A, 7T4Z4R602A, SK936846, 936-846, 65-2027, 936846, 652027
[Product Description]: ①Installation Position: Rear Side; ②Extended Shaft Length: 81.81 inch; ③Compressed Shaft Length: 80.04 inch; ④Shaft Material: Steel; ⑤Shaft Length Measurement Method: Measure Overall Length, End to End
[Direct Replacement]: Engineered for smooth, consistent power delivery to enhance driving performance and ride comfort. Constructed from high-strength, reliable materials for long-lasting durability. Precision-designed for easy, hassle-free installation and exact fit

Bestseller No. 2

A-Premium Front Drive Shaft Driveshaft Assembly Compatible with Ford

[Vehicle Fitment]: Compatible with Ford F-250 Super Duty/F-350 Super Duty 2003-2004 V8 6.0L(SRW only), F-250 Super Duty/F-350 Super Duty 2005-2007 V8 6.0L, F-250 Super Duty/F-350 Super Duty 2008-2010 V8 6.4L --- 4WD, Automatic Transmission
[Important Note]: It fits the model with Diesel, Automatic Transmission, 4WD(4-Wheel Drive) only; For 2003-2004, It fits the models with Single Rear Wheel only
[Reference Number]: 5C344A376DA, 5C344A376DB, 5C344A376DC, 5C344A376DD, 5C344A376DE, 5C344A376DF
[Direct Replacement]: Engineered for smooth, consistent power delivery to enhance driving performance and ride comfort. Constructed from high-strength, reliable materials for long-lasting durability. Precision-designed for easy, hassle-free installation and exact fit
[Buy with Confidence]: A-Premium offers a one-year unlimited-mileage guarantee on our meticulously crafted drive shaft. We offer a wide variety of automotive accessory categories, ensuring that you can hit the road with peace of mind

Bestseller No. 3

26 Reviews

A-Premium Rear Drive Shaft Prop Shaft Driveshaft Assembly [Automatic Trans]

[Vehicle Fitment-1]: Compatible with Ford Explorer 2011-2015(Sport Utility, AWD),Explorer 2016 V6 3.5L(Sport Utility, AWD), Explorer 2017-2018 V6 3.5L(Sport Utility, 4WD/AWD) --- Automatic Transmission
[Vehicle Fitment-2]: Compatible with Ford Police Interceptor Sedan 2013-2018 V6 3.5L/V6 3.7L(Sedan, AWD), Police Interceptor Utility 2014-2018 V6 3.5L(Sport Utility, AWD), Police Interceptor Utility 2013-2018 V6 3.7L(Sport Utility, AWD) --- Automatic Transmission
[Vehicle Fitment-3]: Compatible with Ford Taurus 2013-2017 L4 2.0L(Sedan, AWD), Taurus 2008-2018 V6 3.5L(Sedan, AWD), Taurus X 2008-2009 V6 3.5L(Wagon, AWD) --- Automatic Transmission
[Vehicle Fitment-4]: Compatible with Lincoln MKS 2010-2016 V6 3.5L(Sedan, AWD), MKS 2009-2016 V6 3.7L(Sedan, AWD); Compatible with Mercury Sable 2008-2009 V6 3.5L(Sedan, AWD)---Auto Trans
[Important Note]: It fits the model with Automatic Transmission

Bestseller No. 4

PartsFlow 80.5″ Rear Steel Driveshaft Assembly Drive Shaft Prop Shaft – Compatible with 2007 2008 2009 2010 2011 2012 2013 2014 Ford Edge & Lincoln MKX AWD – Replaces 7T4Z4R602A, 936-846, DT4Z4R602A

【Precise Vehicle Compatibility】This rear steel driveshaft assembly (prop shaft) is specifically engineered for 2007-2014 Ford Edge (all AWD models) and 2007-2014 Lincoln MKX (all AWD models). Direct fit for vehicles equipped with all-wheel-drive systems – not for FWD versions.
【Direct Replacement with OEM Part Numbers】Matches original equipment specifications precisely. Replaces manufacturer part numbers DT4Z-4R602-A, DT4Z4R602A, 7T4Z4R602A, 936-846, SK936846, 936846, and 65-2027. Direct bolt-on replacement using factory yokes and mounting points – no cutting, welding, or balancing required.
【Specifications & High-Strength Material】Rear position driveshaft with overall length of 80.5 inches and 3-inch diameter. Constructed from precision-forged, heat-treated high-strength steel with alloy U-joints. Factory dynamically balanced to eliminate vibration and ensure smooth rotation under load.
【Enhanced Driving Experience & Protection】A worn or failing rear driveshaft causes clunking, vibration, and reduced fuel economy. This high-quality replacement restores proper power transfer from the transfer case to the rear differential – essential for AWD traction and stability. Reduces driveline noise and improves highway cruising comfort.
【Warranty & Important Fitment Note】We provide a one-year unlimited-mileage warranty. Before purchasing, please use our “Vehicle Fit Check” tool by entering your vehicle’s year, make, model, and drivetrain (AWD required). Confirm your original driveshaft length (80.5″) and flange type. Professional installation recommended – torque all fasteners to factory specifications.

Bestseller No. 5

A-Premium Front Drive Shaft Driveshaft Assembly Compatible with Ford, Mazda

[Vehicle Fitment-1]: Compatible with Ford Explorer 1997-2001(4WD/AWD, 4 Door), Explorer Sport Trac 2001-2005(4WD), Ranger 1998-2010(4WD)
[Vehicle Fitment-2]: Compatible with Mazda B3000 1998-2002(4WD), B4000 1998-2009(4WD); Mercury Mountaineer 1998-2001(4WD)
[Reference Number]: 65-9293, 65-9451, 936-813, F77A4376BB, XL2Z4A376AA---Please enter your vehicle information in the top left corner of the listing and check our Special Notes before ordering
[Product Description]: ①Installation Position: Front Side; ②Extended Shaft Length: 31.26 inch; ③Compressed Shaft Length: 29.37 inch; ④Shaft Spline Count: φ27*81.78; ⑤Shaft Material: Steel; ⑥U-Joint Size: ; ⑦Shaft Length Measurement Method: Measure Overall Length, End to End
[Direct Replacement]: Engineered for smooth, consistent power delivery to enhance driving performance and ride comfort. Constructed from high-strength, reliable materials for long-lasting durability. Precision-designed for easy, hassle-free installation and exact fit