23E078 – Clutch Cover May Break – Platinum Driveline – 2011-2014 Ford Mustang

October 10, 2023 NHTSA CAMPAIGN NUMBER: 23E078000

Clutch Cover May Break

Fractured pieces may become projectiles, increasing the risk of injury.

 

NHTSA Campaign Number: 23E078

Manufacturer Platinum Driveline, Inc.

Components POWER TRAIN

Potential Number of Units Affected 167

 

Summary

Platinum Driveline, Inc. (Platinum Driveline) is recalling certain MustangeBay logo clutch covers, part number 361986 with 11″ outer diameter plate. The clutch cover may have been manufactured with material that may break.

 

Remedy

Platinum Driveline will replace the clutch cover, free of charge. Owner notification letters were mailed October 17, 2023. Owners may contact Platinum Driveline customer service at 1-314-678-9310.

 

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

 


IMPORTANT SAFETY RECALL

 

This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Platinum Driveline, Inc. has decided that a defect which relates to motor vehicle safety exists in clutch cover assembly 361986. Although the issue may not be present in all units sold, we will be recalling all of the below listed items sold to our customers between the dates of 01/17/2023 to 10/05/2023.

The clutch cover, also called the Pressure Plate Cover Assembly (PPCA), is a key component of a vehicle’s clutch system. The role of the cover assembly is to engage & disengage the drive plate while providing sufficient clamping force and maintaining proper pedal effort for driver comfort.

The component 361986 provided since the date of 01/17/2023, features a casting made from HT-250 Gray iron. The original equipment required for these vehicle applications uses ductile iron. This application must have a ductile iron pressure plate. Gray iron pressure plates are subject to bursting at elevated RPMs. During the time of failure, the clutch cover shatters and can potentially break past the bellhousing. This issue, if not addressed, can lead to serious injury or even death to the end user.

 

Affected Items:

  • 361986
  • 07-181 (featuring build reference numbers listed below)
    • 12450
    • 12657
    • 13514

 

Warranties of Platinum Driveline’s direct customers will be issued to all claimants by way of an internal credit memo to be applied to future sales. Labor claims that are applied for based on this product error, will be reviewed and applied in the same manner by way of internal credit memos, if approved. Documentation of all claimed values must be provided to obtain credit value. The claim for the product will reflect the value at the time of the original sale, this excludes additional costs claimed for labor and product replacement.

If the recalled product was not purchased directly through Platinum Driveline, Inc., but through a 3rd party entity, returns and claims must be processed through the 3rd party entity where the product was purchased. Labor claims that are applied for based on this product error will be submitted to Platinum Driveline, Inc. by the 3rd party entity for approval. Documentation of all claimed values must be provided to obtain approval. The return value for the product will be based on the original 3rd party entity’s criteria.

Customers may submit a complaint to the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Ave., SE., Washington, DC 20590; call the toll-free Vehicle Safety Hotline at 1–888–327–4236 (TTY: 1–800–424–9153); or go to http://www.safercar.gov, if the owner believes that the manufacturer has failed or is unable to remedy the defect without charge within a reasonable timeframe

 


Product Safety Recall

 

Due to quality concerns recently brought to our attention, Platinum Driveline is issuing a recall to the ensure safety of our customers.

 

The concern is that the pressure plates listed below may have been manufactured using incorrect materials. These parts require ductile metal, but a grey-iron material may have been used by our vendor. There is a serious possibility that the covers may fail under some conditions.

 

Platinum Driveline takes product quality concerns extremely seriously, so although the issue may not be present in all units, we will be recalling all items listed below sold from: 01/17/2023 to 09/27/2023.

 

Affected Items:

  • 361986

Kits that may contain Affected Items

  • 07-181 (featuring build reference numbers listed below)
    • 12450
    • 12657
    • 13514

 

We acknowledge the financial implications of conducting a product recall. We are conducting a thorough investigation in accordance with our ISO Quality Management System to implement improvements to our product approval procedures and ensure that all newly sourced products exceed industry standards.

Thank you for your continued support. For any questions, please contact us via email or by phone as listed below.

 

116 WORKMAN CT EUREKA, MISSOURI 63025 | PHONE: 314-678-9310 | EMAIL: ORDERDESK@PLATINUMDRIVELINE.COM | WEB: WWW.PLATINUMDRIVELINE.COM

 


Chronology :

01/17/2023 – New vendor product received

10/05/2023 – Customer reported concern with failed clutch (3rd occurrence, first report)

10/05/2023 – Testing data for material inspection of currently source unit requested from vendor

10/06/2023 – Testing data supplied found vendor manufactured with incorrect material

10/06/2023 – Customer Messages composed with supplemental recall notification form

10/09/2023 – Customer Recall notification sent out to all customers who purchased defective units.

10/10/2023 – PDL filed recall with NHTSA

 


1 Affected Product

Equipment

BRANDPART NO.PRODUCTION DATES
PLATINUM DRIVELINE USACLUTCH COVER PLATE

 


6 Associated Documents

Safety Bulletin

RCSB-23E078-1229.pdf 152.496KB

 


Defect Notice 573 Report

RCLRPT-23E078-5706.PDF 214.46KB

 


Recall Acknowledgement

RCAK-23E078-9782.pdf 723.695KB

 


Recall 573 Report – 10/13/2023

RCLRPT-23E078-3875.PDF 214.485KB

 


ISSUED Owner Notification Letter(Part 577)

RCONL-23E078-9607.pdf 153.417KB

 


ISSUED Owner Notification Letter(Part 577)

RCONL-23E078-6280.pdf 161.363KB

 


Latest Recalls Documents

 


 

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